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Tiempo completo
Customer Success Analyst
Python
Analytics
Data Analysis
Excel
En The Optimal, líder en servicios tecnológicos para la toma de decisiones en logística de carga y pasajeros, trabajamos en proyectos que buscan reducir costos de transporte, mejorar la visibilidad de la cadena de abastecimiento y ofrecer soluciones para la optimización de rutas y automatización de procesos. El objetivo es entregar análisis de datos y herramientas que apoyen a nuestros clientes en Chile, Colombia, Ecuador y Perú, con planes de expansión regional. El/la CSA será pieza clave para convertir la experiencia del cliente en valor medible, colaborando estrechamente con equipos de producto, implementación y operaciones para garantizar resultados exitosos y satisfacción continua.
This job is published by getonbrd.com.
Funciones y responsabilidades
- Gestionar proactivamente la relación con los clientes para asegurar su éxito, satisfacción y retención.
- Resolver de forma eficaz los problemas y requerimientos reportados para garantizar la continuidad y calidad del servicio.
- Identificar y desarrollar oportunidades de crecimiento (cross-selling y up-selling) dentro de la cartera de clientes.
- Mantener una comunicación efectiva y constante, asegurando respuestas oportunas a las necesidades del cliente.
- Trabajar con equipos de producto, servicios y soporte para garantizar la entrega de soluciones alineadas a los objetivos del cliente.
- Analizar métricas de uso, satisfacción y resultados operativos para proponer mejoras y acciones preventivas.
- Elaborar informes y presentaciones de valor para clientes y stakeholders internos.
Descripción del perfil y requisitos
Buscamos a una persona proactiva, analítica y orientada al cliente para garantizar experiencias de alto valor. El/la candidato/a ideal deberá combinar habilidades de comunicación, capacidad de resolución de problemas y un enfoque consultivo con una comprensión técnica básica de herramientas de datos y procesos logísticos. Se valora experiencia previa en roles de customer success, soporte o account management en entornos de SaaS o logística.
Requisitos mínimos: formación en Ingeniería Civil, Comercial o Industrial.
- Nivel avanzado de Office (Excel, PowerPoint)
- Manejo básico de herramientas de BI (Power BI, Tableau, Python Pandas, etc.).
- Conocimientos en logística y análisis de datos son deseables.
Habilidades de comunicación, excelencia, orientación al cliente, trabajo en equipo y capacidad para gestionar múltiples clientes y proyectos simultáneamente.
Competencias y experiencia deseables
Se valorará experiencia en empresas de logística o transporte y conocimiento de plataformas SaaS orientadas a operaciones (Ruteo, Tracking, Proof of Delivery). Capacidad para traducir necesidades de negocio en requerimientos técnicos y experiencia en ventas cruzadas dentro de una cartera de clientes. Actitud proactiva, analítica, orientada a resultados y capacidad para trabajar en entornos dinámicos y colaborativos.
Beneficios
Jornada Mixta: Cowork 🏢 & Home Office 🏠
Horario laboral: Lunes a viernes Full Time⏱️
Proyectos retadores y uso de tecnologías a la vanguardia 🤓
Asignación por concepto de movilización y colación🪙
Partially remote
You can work from your home some days a week.
Health coverage
The Optimal pays or copays health insurance for employees.
Computer provided
The Optimal provides a computer for your work.
Beverages and snacks
The Optimal offers beverages and snacks for free consumption.
Gross salary
$3000 - 3500
Tiempo completo
Senior AI Engineer
Python
Virtualization
Amazon Web Services
Docker
Niuro connects projects with elite tech teams to deliver cutting-edge technological solutions for leading U.S. companies. As part of our AI-focused initiatives, you’ll join a global team building autonomous, agent-based AI systems and maintaining production-grade AI services. You will work on industrial data projects that demand high reliability, scalability, and robust operational practices. The role emphasizes collaboration with core engineers, product, and leadership to ensure AI systems significantly improve business outcomes while staying aligned with strategic goals. This position offers ongoing training, leadership development, and the opportunity to contribute to long-term, high-impact projects in a fully remote environment.
Job opportunity on getonbrd.com.
What You’ll Do
- Design, build, and improve AI-driven systems, including agent-based workflows, to solve real-world problems.
- Hands-on debugging, refactoring, and stabilizing existing AI/LLM systems in production to reduce debt and improve reliability.
- Develop and integrate AI capabilities through REST APIs and service-oriented architectures (e.g., FastAPI or equivalent).
- Deploy, monitor, and operate AI services in AWS, ensuring performance, cost-efficiency, and security.
- Collaborate with engineers to address technical debt, optimize pipelines, and enhance system observability.
- Communicate progress, risks, and trade-offs clearly to stakeholders and leadership.
Requirements
- Fluent English (written and spoken).
- Strong programming skills in Python.
- Experience working with LLMs (e.g., OpenAI, Anthropic, Bedrock, or similar).
- Ability to design and build APIs and services (FastAPI or equivalent).
- Experience deploying and operating services in AWS or other cloud platforms.
- Hands-on mindset and comfort working in messy, real-world systems.
Nice to Have
- Experience with agent or multi-agent frameworks (LangGraph, LlamaIndex, LangChain, MCP, etc.).
- Docker and containerized deployments (Docker, ECS, Gunicorn).
- Familiarity with monitoring and observability (CloudWatch, Prometheus, Grafana).
- Experience with semantic search, embeddings, or vector databases.
- Knowledge of document processing or extraction tools (e.g., Textract).
- Experience with testing (pytest, Playwright) and basic CI/CD workflows.
Benefits
We provide the opportunity to participate in impactful and technically rigorous industrial data projects that drive innovation and professional growth. Our work environment emphasizes technical excellence, collaboration, and continuous innovation.
Niuro supports a 100% remote work model, allowing flexibility in work location globally. We invest in career development through ongoing training programs and leadership opportunities, ensuring continuous growth and success.
Upon successful completion of the initial contract, there is potential for long-term collaboration and stable, full-time employment, reflecting our long-term commitment to our team members.
Joining Niuro means becoming part of a global community dedicated to technological excellence and benefiting from a strong administrative support infrastructure that enables you to focus on impactful work without distraction.
Informal dress code
No dress code is enforced.
Gross salary
$1000 - 1500
Tiempo completo
Recruiting & Hiring Manager for Personal Services
Leadership
Communication
Facebook
Organization
ElevateOS is a technology-driven concierge and resident services platform serving luxury apartment communities across the U.S. We provide high-touch, on-demand services including housekeeping, handyman services, pet services, and other third-party resident services, all delivered with a premium, white-glove experience.
As we continue to scale nationally, we’re looking for a Recruiting & Hiring Manager to own the end-to-end hiring process for our resident services teams.
Apply directly through getonbrd.com.
Role Overview
This role is responsible for full-cycle recruiting across multiple service verticals. You will manage sourcing, screening, interviewing, hiring coordination, and onboarding handoff for high-volume service roles.
This is a remote VA position, but it requires excellent English, strong organization, and the ability to work independently with minimal oversight.
Key Responsibilities
Recruiting & Sourcing
- Post and manage job ads across platforms (Indeed, Facebook groups, Craigslist, local boards, etc.)
- Proactively source candidates for:
- Housekeepers
- Handymen / maintenance professionals
- Pet service providers
- Other resident service contractors
- Build and maintain an active pipeline of candidates by market
Screening & Interviewing
- Review applications and pre-qualify candidates
- Conduct initial phone/video screenings
- Evaluate candidates based on skill, professionalism, reliability, and brand fit
- Schedule interviews with internal managers when needed
Hiring & Coordination
- Manage offers, start dates, and documentation
- Coordinate background checks (if applicable)
- Ensure all hiring steps are completed accurately and on time
- Maintain hiring trackers and status updates
Process & Organization
- Maintain recruiting dashboards and hiring metrics
- Track time-to-hire, candidate volume, and fill rates by role and market
- Continuously improve hiring workflows and screening processes
- Communicate clearly with operations and leadership teams
Required Qualifications
- 2+ years of recruiting or hiring experience (service-based or high-volume preferred)
- Strong English communication skills (written and spoken)
- Experience recruiting for service based postitions
- Highly organized and detail-oriented
- Comfortable managing multiple open roles at once
- Tech-savvy and able to learn new systems quickly
- Reliable internet and quiet work environment
What we offer
Fully Remote Position
Work from anywhere with a stable, long-term remote role
Full-Time, Consistent Work
Monday–Friday schedule with additional hours as needed
Long-Term Opportunity
We’re not hiring for short-term help, this is a core role with room to grow as the company scales
Supportive Leadership & Clear Expectations
Direct access to leadership, clear goals, and structured processes
Exposure to Multiple Markets & Service Verticals
Gain experience hiring across housekeeping, handyman, pet services, and other premium resident services
Process-Driven, Organized Environment
We value systems, documentation, and efficiency, you’ll have tools and structure to succeed
Competitive VA Compensation
Pay based on experience and performance, with opportunities for increases as responsibilities expand
Fully remote
You can work from anywhere in the world.
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Tiempo completo
Medical Billing Specialist
Big Data
R
English
Software
Company: Virtual Staffing Careers is a dynamic staffing partner dedicated to delivering exceptional virtual assistant solutions. Our team focuses on enabling healthcare practices to optimize their revenue and administrative efficiency through robust billing services. In this role, you will be part of our Healthcare Operations cohort, driving accurate end-to-end billing processes, maximizing revenue, and ensuring compliance across the revenue cycle. You will collaborate with practice managers, payers, and internal teams to maintain smooth financial operations and superior client satisfaction.
Project/Department: This position sits within the Medical Billing & Revenue Cycle Management (RCM) department. You will contribute to the end-to-end billing lifecycle, support denial management initiatives, and help scale our outsourced medical billing services for multiple healthcare clients across diverse specialties.
© Get on Board. All rights reserved.
Key Responsibilities
- End-to-End Revenue Cycle Management (RCM): Manage the complete billing lifecycle from claims submission to final reimbursement, ensuring accuracy, timeliness, and compliance across all steps.
- Accounts Receivable (A/R) Collections: Monitor, follow up, and resolve outstanding claims to optimize cash flow and reduce aging.
- Claims Denial Investigation and Resolution: Identify root causes of denials, implement corrective actions, and re-submit corrected claims to maximize reimbursement.
- Claims Resubmission and Corrections: Handle backend resubmission tasks, verify data integrity, and apply required adjustments to minimize delays.
- Documentation and Compliance: Maintain HIPAA-compliant documentation, ensure accurate coding and billing information, and support audit processes.
- Communication and Collaboration: Coordinate with healthcare providers, payers, and internal teams to resolve issues and support service delivery.
- Quality Assurance: Review and audit claims for accuracy, coding consistency, and regulatory compliance prior to submission.
Required Skills and Experience
We are seeking a detail-oriented Medical Billing Specialist with proven experience in medical billing and exposure to RCM and A/R processes. The ideal candidate will demonstrate proficiency in claim denial management, collections, and working within virtual office tools and EHR systems. Strong communication skills, both written and verbal in English, are essential, along with excellent problem-solving abilities and a patient-centric approach to handling sensitive information under HIPAA regulations.
Key competencies include: clinical workflow understanding, accurate data entry, billing software proficiency, and the ability to work with minimal supervision in a remote, time-zone-aware environment. A high school diploma or equivalent is required, with additional certifications or training in medical billing or coding (e.g., CPC, CPT/HCPCS) viewed favorably. Willingness to operate within US time zones (PST, EST, CST) to align with client schedules.
Desirable Qualifications
Preferred candidates may have: experience with healthcare payer portals, familiarity with EHR systems (such as Practice Management and Billing modules), and a track record of optimizing revenue cycles for multiple clients. Strong analytical skills, attention to detail, and the ability to communicate complex billing issues clearly to non-technical stakeholders are highly valued. Experience in virtual team environments and ability to adapt to evolving regulatory requirements is advantageous.
Benefits
Why You’ll Love Working with Us:
- Earn a salary rate of USD $5 - $9 per hour for a full-time commitment of 40 hours per week.
- Work from Home, no commute!
- Healthcare Allowance
- WiFi Subsidy
- Paid time off and sick leaves
- Birthday bonus
- Referral bonus
- Annual performance bonus
- Loyalty Program and more!
Fully remote
You can work from anywhere in the world.
$$$
Tiempo completo
Dental Biller
Customer Service
Windows
Security
Software
At Virtual Staffing Careers we provide staffing services, offering quality services by the hand of talented Virtual Assistants, and that's where you come in!
As a Dental Biller, you'll work remotely with one of our clients in a US-based medical or dental clinic, where you'll play a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A/R). This role ensures efficient billing operations by handling claims, investigating denials, and performing end-to-end billing tasks to optimize revenue for healthcare practices.
As a Dental Biller, you'll work remotely with one of our clients in a US-based medical or dental clinic, where you'll play a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A/R). This role ensures efficient billing operations by handling claims, investigating denials, and performing end-to-end billing tasks to optimize revenue for healthcare practices.
Important: This is a fully bilingual role (English and Spanish), exclusive for candidates in LATAM in an Independent Contractor type of agreement.
Apply only from getonbrd.com.
Duties and Responsibilities:
- End-to-End Revenue Cycle Management (RCM): Oversee the entire billing cycle from claims submission to final reimbursement, ensuring each step is accurately and efficiently managed.
- Accounts Receivable (A/R) Collections: Track and manage unpaid bills, performing follow-ups on outstanding claims and resolving collection issues to maximize revenue.
- Claims Denial Investigation and Resolution: Investigate denied claims, identify errors or required corrections, and resubmit claims with appropriate adjustments.
- Claims Resubmission and Correction: Manage backend tasks related to claim resubmission, verifying accuracy, and implementing corrections as needed to avoid delays in reimbursement.
- Documentation and Compliance: Ensure all billing activities are documented by regulatory standards and compliance requirements, including HIPAA.
Requirements:
- Proven experience in medical billing within the medical or dental practice area.
- Experience with claim denial management and collections processes.
- Proficiency in English communication, both written and verbal.
- Proficient with medical or dental billing software (Eaglesoft, Dentrix, Denticon, etc.)
- Strong familiarity with medical or dental insurances (Delta Dental, Metlife, Cigna, etc.)
- Strong customer service and critical thinking skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Strong problem-solving skills and ability to work with minimal supervision.
- Willingness to work in US time zones (PST, EST, CST).
- High school diploma or equivalent.
- A stable and high-speed internet connection preferably 25 MBPS or higher.
- Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
- Headset/earphone with noise cancellation and webcam at 720p or higher resolution
Bonus Points if You Have
- Specific Software Fluency: If you used to utilize Dentrix, Open Dental, Eaglesoft, etc. list these specifically as a plus.
- Advanced Excel: Ability to use pivot tables or formulas to track aging accounts and collection trends.
- Revenue Cycle Tech-Savvy: Proficient in using third-party clearing house platforms to expedite reimbursements and manage digital attachments (X-rays, narratives).
- Consistency and Reliability: You're a steady presence who likes to keep things moving smoothly, even on busiest days.
Benefits of Joining Our Team:
- 💰 Commensurate with Experience: Earn a salary rate of US $5-$7 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you’re rewarded for your hard work.
- 🌟 Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you’re well-prepared to embark on your next chapter when the time comes.
- 🏥 Health Guardian: Your well-being is our top priority. Enjoy comprehensive Health & Wellness allowance.
- 🚀 Supercharged Wi-Fi Connectivity: Stay connected and productive with a monthly subsidy towards your home Wi-Fi.
- ✈️ Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies.
- 🎉 Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments.
Fully remote
You can work from anywhere in the world.
$$$
Tiempo completo
Soporte Técnico Terreno – Cctv
Soporte técnico
Cybersecurity
MacOS
Windows
En BC Tecnología ofrecemos servicios IT con un enfoque en consultoría y soluciones para clientes de diversos sectores, incluyendo empresas líderes en Chile. Nuestro equipo participa en proyectos de soporte técnico en terreno para infraestructuras críticas, con énfasis en CCTV, control de acceso y soluciones audiovisuales. Trabajamos con tecnologías de hardware, software corporativo (Office 365, VPN, Active Directory), redes LAN/WiFi y soluciones de videoconferencia, dentro de entornos Hyflex y de sala técnica. Buscamos talento que aporte experiencia y compromiso para mantener operaciones seguras y eficientes en clientes de alto perfil.
Apply directly from Get on Board.
Funciones
- Proporcionar soporte técnico en terreno a usuarios corporativos.
- Instalación, mantenimiento y configuración de sistemas CCTV (requisito excluyente).
- Soporte de hardware de TI, control de acceso y equipamiento audiovisual.
- Configuración de software corporativo: Office 365, VPN, Active Directory.
- Soporte a redes LAN/WiFi, telefonía IP y videoconferencias.
- Apoyo técnico en salones Hyflex y salas de trabajo colaborativo.
Requisitos y perfil buscado
Requisitos: Título técnico o profesional en TI (Computación, Redes, Sistemas o afín). 2–3 años de experiencia en Soporte Técnico de terreno con CCTV. Conocimientos en hardware, redes y sistemas Windows/macOS. Disponibilidad para trabajo en terreno y modalidad presencial. Se valorarán капитaciones en seguridad y experiencia en entornos corporativos.
Perfil: proactividad, orientación al cliente, capacidad de diagnóstico y resolución bajo presión, buenas habilidades de comunicación y trabajo en equipo, así como compromiso con la calidad del servicio y la continuidad operativa.
Gross salary
$2000 - 2700
Tiempo completo
Product Manager de Expansión
Agile
Scrum
Soporte técnico
SaaS
Centro Médico del Trabajador (CMT) ofrece servicios de salud, enfocándose en exámenes y medicina preventiva. El Proyecto de Expansión busca llevar nuestro sistema (HIS/SAGE) a otros países de la región. Para ello, necesitamos adaptar los requisitos locales a un sistema global.
El Gerente de Proyecto (PM) de Expansión será clave. Ayudará a traducir las necesidades del negocio en requisitos técnicos claros, gestionará el trabajo pendiente y asegurará entregas a tiempo. Siempre cumpliendo con estándares de calidad, escalabilidad y las normas de cada lugar. Trabajará de cerca con equipos directivos y regionales en Chile y Perú.
Postúlate a este trabajo sin intermediarios en Get on Board.
Tus funciones y responsabilidades
- Definir los objetivos, lo que hay que entregar y los planes de trabajo para cada proyecto de expansión, manejando los tiempos y los hitos de cada país.
- Liderar el análisis técnico y de negocio (Discovery) enfocado en los sistemas (SAGE, flujos, reglas, permisos y reportes). No te enfocarás en procesos puramente operativos o clínicos.
- Decidir qué partes del sistema serán globales, cuáles se podrán configurar o cuáles no aplicarán, documentando por qué se toma cada decisión desde el negocio y lo técnico.
- Coordinar a los Directores Médicos, Operaciones, Finanzas y Gerentes de País. Reunirás sus necesidades con el equipo de Producto y priorizarás lo que cada región necesite.
- Trabajarás con la Jefa de Producto para convertir las necesidades locales en especificaciones funcionales (User Stories) y prepararlas para que el equipo de desarrollo las implemente.
- Asegurarás que se cumplan las leyes locales. Para ello, trabajarás con Legal y Dirección Médica para incluir los requisitos legales y las pruebas del sistema en las especificaciones.
- Diseñarás y ejecutarás planes para que cada país adopte el sistema. Esto incluye comunicados, capacitación a usuarios clave y seguimiento del uso después de la implementación.
- Registrarás el progreso en Trello, Jira y Slack. También informarás sobre los avances al CTO y a la Jefa de Producto.
Lo que buscamos en ti
Necesitamos a alguien con al menos 5 años de experiencia gestionando productos digitales, SaaS o plataformas B2B. Que hayas liderado la implementación de soluciones en varias sedes o empresas complejas (si fue en expansiones regionales, ¡mucho mejor!).
Debes conocer bien cómo funciona un producto digital: desde el descubrimiento hasta la especificación y la idea de estandarizarlo globalmente. Poder manejar calendarios, dependencias y entregas clave en proyectos de tecnología. Saber negociar con personas importantes, priorizar de forma inteligente y tomar decisiones basándote en datos. Experiencia trabajando con metodologías Scrum/Kanban y herramientas como Jira. También, tener experiencia creando planes de capacitación y materiales de apoyo para que la gente use bien la tecnología.
Requisitos que valoramos
Valoramos tu experiencia en entornos internacionales o multiculturales, manejando las diferencias de leyes y operaciones en distintos países. También, si conoces metodologías ágiles (Scrum/Kanban) y herramientas de gestión como Jira. Tener experiencia en cómo las empresas de salud o software médico adoptan nuevas tecnologías es un plus.
Beneficios y cultura
- Cursos en Udemy para tu desarrollo profesional y aprendizaje continuo.
- Exámenes preventivos regulares y seguro de salud complementario.