Account Coordinator
LeadGet
Salary: $$$
Type:
Tiempo completo
Tags: Customer Success Reporting Account Management Project Coordination
LeadGet is a B2B outbound agency running email and LinkedIn campaigns for US clients. We're a tight 3-person team — profitable, close-knit, and proud of zero client churn in 1.5 years. You'd be joining at a pivotal moment: we're growing, and we need someone great to help us scale without losing what makes us work.
Apply directly on Get on Board.
Job functions
We're looking for our first Account Coordinator — someone who genuinely enjoys keeping clients happy, stays on top of moving parts, and communicates clearly without being chased.
You'll own day-to-day operations for 7–10 retainer clients: async comms, weekly calls, performance reports, campaign monitoring, and onboarding. The founders handle sales; you make sure everything runs smoothly behind them.
What you'll do:
- Handle daily client communication across Telegram, Slack, WhatsApp, and email
- Lead weekly check-in calls with a structured agenda (Google Meet)
- Generate bi-weekly performance reports using our LeadGet Analytics platform (we train you)
- Set up new campaign drafts using our AI-powered campaign wizard (ICP, copy, CTAs, sequencer)
- Monitor live campaigns and flag issues same-day — communicate to clients and propose fixes
- Coordinate client onboarding end-to-end (our tech team handles infrastructure and LinkedIn setup; you own the project plan and client comms)
- Surface upsell signals to founders — we close, you get a 10% bonus
What's off your plate: cold outreach, lead list building, infrastructure setup, and sales calls are handled by other team members. You focus on clients.
This is a part-time role with a real growth path. Strong performers move to full-time ($1,800–$2,200/mo) within 12 months.
Qualifications and requirements
Must-haves:
- 2+ years in a client-facing role (account management, customer success, or B2B agency ops)
- Advanced English — C1 or above, written and spoken. You'll be on calls with US executives.
- Self-managed and async-first — comfortable with SOPs, structured workflows, and owning your calendar
- 4+ hours of daily overlap with US Eastern Time
- Based in Latin America
- Reliable internet and a quiet video call setup (we'll provide camera/mic if needed)
Desirable skills
Nice to have:
- Cold email tools: Smartlead, Instantly, Lemlist, Apollo
- LinkedIn outreach tools: LinkedHelper, Heyreach, Expandi, Sales Navigator
- CRM or PM tools: HubSpot, Monday.com, or similar
- Marketing or B2B sales background
Conditions
- Base: $800/mo USD
- Client retention bonus: $50 per active client, paid quarterly
- Upsell bonus: 10% of new MRR surfaced (one-time per upsell)
- 6-month review: strong performers go to $1,000+/mo
- Full-time path: $1,800–$2,200/mo within 12 months
- Time off: 15 working days/year
- All tools, software, and training provided
Source: GetOnBoard | Main Category: Customer Support