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$$$ Full time
Customer Success Manager
  • AutoRaptor
CRM Sales SaaS Growth

This position operates on U.S. Eastern Time (9:00 AM – 5:00 PM EST).

AutoRaptor is a trusted, high-growth CRM designed for automotive dealerships. Since 18 years, we’ve helped 500+ dealerships across North America manage leads, inventory, and multi-channel communications (phone, email, SMS). Recently under new ownership, we’re expanding our Customer Success Organization to scale client impact, retention, and expansion. This role sits at the heart of our remote-first, globally distributed team, contributing to an evolving product suite and a customer-centric culture that drives measurable outcomes for dealerships.

Official source: getonbrd.com.

Key Responsibilities

  • Own the end-to-end customer journey for a portfolio of automotive dealership clients, ensuring onboarding success, adoption, retention, and growth.
  • Lead onboarding sessions, train clients on AutoRaptor features, and share best practices to optimize dealership operations and sales.
  • Develop long-term relationships with stakeholders, create tailored account strategies, and identify upsell opportunities to maximize value.
  • Collaborate with Product & Engineering to relay customer feedback, prioritize feature requests, and communicate rollout plans to clients.
  • Create and maintain customer enablement materials (how-to guides, FAQs, training resources) to empower dealerships to use AutoRaptor effectively.
  • Monitor health indicators, drive adoption metrics, and implement renewal strategies to ensure high retention.
  • Coordinate cross-functional efforts to deliver a seamless customer experience, balancing client needs with product capabilities.

What You Will Do

We are seeking a proactive Customer Success Manager to help drive retention and growth for AutoRaptor’s automotive dealership clients. You will be the trusted advisor for your portfolio, translating client goals into actionable success plans, and partnering with Product, Engineering, and Sales to deliver outcomes. You should be comfortable operating in a remote-first, fast-growing environment, capable of communicating complex concepts clearly, and motivated to enable customers to achieve tangible business results.
Required skills include strong B2B SaaS customer success or account management experience, excellent communication, strategic thinking, and the ability to manage multiple accounts with competing priorities. Experience in the automotive sector or familiarity with CRM tools is a plus. You should be comfortable working EST hours and collaborating with a globally distributed team.

Desirable Skills & Experience

Nice-to-have experience in the automotive industry, dealership operations, or familiarity with CRM platforms (e.g., HubSpot) or automotive-specific tools. Prior exposure to training, enablement, or customer-centric documentation will help you succeed in this role. Self-motivation, independent work style in a remote environment, and a collaborative mindset across time zones are highly valued.

Benefits & Perks

  • Competitive salary
  • 20 days PTO
  • Remote-first work culture with flexible scheduling
  • Professional growth opportunities, and a collaborative, product-focused environment
  • Join AutoRaptor and contribute to an impactful CRM solution for automotive dealer networks

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$$$ Full time
Práctica Customer Operations Executive
  • Wherex
  • Bogotá (Hybrid)
Excel Vendor Management Data Entry Proactivity

Estamos enfocados en transformar el comercio B2B con la aplicación de tecnología de vanguardia (Inteligencia Artificial, Data Analytics) para optimizar la toma de decisiones en el abastecimiento industrial, teniendo como pilares fundamentales la competencia, transparencia y eficiencia en las compras industriales. Creemos en el comercio B2B sostenible, donde todos los oferentes tengan la oportunidad de competir en igualdad de condiciones y los compradores pueda encontrar su mejor alternativa.

Queremos ir por más 🚀 ¡Postula con nosotros!

Apply exclusively at getonbrd.com.

Job functions

📢 ¡Atención Bogotá!
¿Buscas tu práctica y te interesa aprender de ventas, proveedores y el mundo de las licitaciones? En Wherex tenemos una oportunidad para ti.

¿Qué harás?
-Gestión diaria de licitaciones asignadas por jefatura o área.
-Obtener las ofertas de los proveedores correctos, para aumentar la probabilidad de adjudicación de las licitaciones.
-Captación e inscripción de nuevos proveedores, de acuerdo a los requerimientos solicitados.
-Llenado de planilla o sistema para hacer seguimiento a la gestión.
-Mantener información de la gestión realizada actualizada y ordenada en las diferentes herramientas de la compañía.

¿Por qué hacer tu práctica en Wherex?
-Bono de pasantía
-Participarás en proyectos reales con impacto en el negocio.
-Cultura colaborativa y aprendizaje continuo.

¡Postula y empieza tu camino en una empresa que está transformando el comercio B2B en LATAM! 💼🚀

Qualifications and requirements

Lo que buscamos:
-Estudiantes de Negocios Internacionales, Administración de Empresas, Ingeniería Industrial o carreras afines.
-Manejo intermedio de Excel.
-Habilidad comercial para relacionarse con clientes es un plus.
-Proactividad y y hambre por aprender.

Conditions

  • 🏖️ Días adicionales de descanso: nos importa que tengas tiempo para tu familia, tus hobbies o en lo que sea que quieras usar esos días.
  • 🏥 Seguro complementario: para que encargarte de tu salud no sea una preocupación.
  • Flexibilidad horaria: confiamos en tu gestión del tiempo y tu habilidad para organizarte.
  • 😷​ Licencia médica pagada durante dos días: te apoyamos en esos días que peor te sientes.
  • Trabajo híbrido 😎

Además, serías parte de una cultura donde prima el trabajo en equipo, la colaboración, la buena onda y profesionales de alto nivel técnico que mantendrán tu standard muy elevado.

Partially remote You can work from your home some days a week.
Informal dress code No dress code is enforced.
Vacation over legal Wherex gives you paid vacations over the legal minimum.
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Gross salary $350 - 500 Full time
Customer Success Executive Junior Técnico B2B/ IoT
  • Guinea Mobile SAC (Cuy Móvil)
  • Lima (Hybrid)
Internet of Things Customer Service Soporte técnico Sales

Guinea Mobile SAC es una startup latinoamericana de tecnología en telecomunicaciones, fundada en 2019, con sede en Lima, Perú. Nos especializamos en desarrollar soluciones innovadoras que transforman y optimizan la experiencia móvil.

Los impulsores estratégicos clave de nuestro éxito son nuestra tecnología única, tanto en lo que respecta a las interfaces de usuario y el análisis de datos de última generación como la plataforma de tecnología operativa que se maneja.

Se encuentra en la búsqueda de 1 Customer Success Executive Junior - Técnico B2B IoT.

Applications are only received at getonbrd.com.

Funciones del cargo

  • Funciones operativas al 100% de clientes asignados, en CMS.
  • Visita comercial a clientes claves..
  • Consultoría IoT a clientes cartera.
  • Activación 70% online, 30% Campo.
  • Soporte venta a clientes cartera en recuperación. y asignada.
  • Soporte resolución de consultas técnicas a clientes cartera.
  • Coordinación de logística en atención de requerimientos y envíos.
  • Realizar seguimiento de sus activaciones, post venta y bajas.
  • Análisis de Cartera mensual y plan de acción.
  • Comunicación por llamada con todos los Clientes IOT, para sus facturaciones y pagos mensuales.
  • Atender a los CS en sus consultas de configuraciones y bondades de equipos de GPS.
  • Soporte resolución de consultas técnicas a clientes cartera Guinea - Multioperador
  • Reportería sobre soluciones aplicadas a los clientes.
  • Seguimiento a la operatividad de los dispositivos IoT con los SIM CARD (CUY - MULTIOPERADOR) de manera óptima

Requerimientos del cargo

  • Técnico o conocimientos comprobados en Telecomunicaciones, Electrónica, Sistemas, Informática o Redes.
  • Deseable formación en atención al cliente o ventas B2B.
  • Experiencia en el rubro 1 año.
  • Ubicación: Lima.
  • Conocimientos en bases de IoT (GPS, M2M).
  • Conocimiento Redes móviles 2G / 3G / 4G / LTE.
  • Conocimiento de SIM M2M / multioperador.
  • Manejo básico de plataformas GPS/IoT y tickets de soporte.
  • Manejo y lectura de reportes técnicos, redacción de reportes técnicos.
  • Conocimientos: APN, IMEI, ICCID, MSISDN

Condiciones

  • Horario híbrido (2 a 4 días en oficina).
  • Full time: 48 h semanales 6 días a la semana L a S.
  • Contrato: 3 meses de prueba + 6 meses renovables.
  • Ingreso a planilla.
  • Sueldo fijo: S/ 1,300 – S/ 1,500 Tope.
  • Movilidad: S/ 100 (aplicativos).
  • Variable en base a cantidad de líneas activas mensuales
  • Variable en base a soles vendidos por alta
  • Variable por alcance de objetivos grupales

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
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Gross salary $1000 - 1700 Full time
Technical Support Engineer
  • Adplorer
JavaScript HTML5 CSS C
About Adplorer: Adplorer is a marketing technology company that helps brands and franchise systems manage local digital advertising at scale. Our platform automates campaign setup, reporting, and optimization for thousands of business locations across North America and Europe. Data accuracy and platform stability are critical—and this role sits at the heart of ensuring reliable, high-quality production data and smooth incident response. You will work on our platform operations team, connecting production data analysis with high-visibility, real-world outcomes for hundreds of franchise and small business clients.

Apply exclusively at getonbrd.com.

Key Responsibilities

(Independent Contractor – Remote)

  • Diagnose and resolve data discrepancies, reporting issues, and system inconsistencies in production environments.
  • Determine whether issues originate from database logic, application logic, or configuration; perform structured root cause analysis and document findings clearly.
  • Write and execute advanced SQL queries, perform batch updates, and generate ad-hoc analytical reports; validate data integrity across systems.
  • Trace C# and VB.NET logic to identify and resolve routine issues; filter and escalate high-complexity bugs appropriately.
  • Troubleshoot frontend issues with basic HTML, CSS, and JavaScript knowledge.
  • Design and execute test cases for new features and existing functionality; build structured test scenarios to validate business logic and platform stability.
  • Identify reproducible bugs and document steps clearly for developers; proactively test edge cases to prevent future incidents.

Role Overview & Requirements

We are seeking a highly analytical and detail-driven Technical Support Engineer to join our platform operations team. This hands-on role involves investigating production issues, analyzing data discrepancies, tracing application logic, and ensuring our marketing platform runs accurately for hundreds of clients. Beyond incident resolution, you will actively test the platform for stability by building test cases, designing scenarios, and proactively identifying bugs before they impact clients. This position is ideal for someone who enjoys debugging, working with production data, and solving real technical problems—not just answering tickets.
Requirements: 1–2 years in Technical Support, IT, Help Desk, or similar roles; strong SQL skills (complex joins, group by, having, CTEs, window functions); ability to read and trace C# and VB.NET logic; basic HTML, CSS, JavaScript; conversational English (B1–B2) with clear written communication; high attention to detail when working with production data; strong documentation habits; ability to work independently in a remote environment.

Desirable Skills & Experience

Experience with production SaaS environments and large-scale advertising data (e.g., Google Ads, Meta Ads); prior exposure to automation platforms; knowledge of data integrity checks, ETL processes, and data governance; experience in a cross-functional, international team setting; formal education in Systems Engineering, Telecommunications, Industrial Engineering, or related fields.

What We Offer

This independent contractor remote role collaborates with teams across the U.S. and Europe. You’ll work with real production data, contribute to end-to-end platform testing, and play a meaningful role in a global environment. We offer a long-term, stable opportunity with competitive compensation based on experience.

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