$$$ Full time
VP of Drayage & Intermodal
  • ITS Logistics, LLC
  • Fort Worth
support leader strategy lead

ABOUT ITS LOGISTICS

Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded individuals, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills and provides everything you need to go all-in on yourself, your teammates, and our clients.

We empower our team members to become champions in their fields by nurturing a culture built on honesty, adaptability, and commitment. Here, your directness and resilience are celebrated, and your willingness to hold yourself and others accountable to shared goals drives success. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

ABOUT THE POSITION

The VP of Drayage & Intermodal plays a critical leadership role within the Brokerage Division, driving the growth, performance, and long-term success of ITS's Drayage strategy. This role is responsible for expanding the Drayage Brokerage footprint, cultivating new customer relationships, and strengthening existing partnerships across the broader ITS network.

As a senior leader, the VP will set the vision and strategic roadmap for the Drayage Division while maintaining deep, practical expertise in day-to-day drayage brokerage operations. This includes direct oversight of operational execution- capacity management, port and rail coordination, pricing and margin performance, service recovery, and team productivity - ensuring operational excellence at scale.

The VP will partner closely with IT and cross-functional stakeholders to implement process improvements, drive efficiencies, and ensure adoption of current and future technology, including TMS capabilities and tracking and tracing solutions. This leader will guide overall Drayage Brokerage performance, align the organization to company objectives, and lead change initiatives that support sustainable growth, profitability, and team development.

Principle Accountabilities:

· Foster a thriving team culture, upholding values and expectations to lead the Drayage division

· Own revenue and margin goals; track pipeline, forecasts, and performance.

· Oversee pricing, service execution, and capacity planning to support growth.

· Heavily involved in budgeting, forecasting, and managing a P&L.

· Align division strategy with company objectives and market trends.

Please mention the word **RAPTURE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

$$$ Full time
Enterprise Opener Canada
  • Brafton
  • Toronto, Ontario
support growth strategy lead

Brafton is a large and established content marketing agency. Our full-scale, in-house teams create exceptional content to execute on custom, data-led strategies, delivering strong measurable results. Since 2008, we've been a leading content marketing provider and a full-service digital marketing partner for brands needing results from content, SEO, and digital campaigns.


Our growth is fueled by our people. We are building an enterprise pipeline engine to match the scale of our delivery.


This role is remote and open to applicants throughout Canada.


POSITION SUMMARY


Are you a senior Enterprise level opener, looking for your next challenge, with the opportunity to build a team? The Enterprise Opener (Strategic Accounts) is a critical role focused on accelerating Brafton's growth. You will open doors inside large, complex organizations and secure high-quality meetings with senior marketing and business decision-makers.


This is a professional, account-based prospecting role, not high-volume and generic. It's designed for an outbound expert who:


• Thrives in account-based prospecting.

• Understands enterprise buying cycles.

• Consistently creates interest with executives through sharp positioning, research-driven outreach, and confident discovery.


You will partner closely with enterprise sales leadership to target priority accounts, multi-thread stakeholders, and generate pipeline for strategic, high-value engagements.


Previous enterprise experience in a comparative role is essential (5-10 years). Applicants without such experience will not be considered.

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KEY RESPONSIBILITIES
  • Own outbound prospecting into strategic enterprise accounts across defined target segments.
  • Build and execute account-based outbound plans (stakeholder mapping, messaging angles, sequencing, follow-up strategy).
  • Engage senior stakeholders (Director/VP/Head/CMO) through:
Phone outreach
Email campaigns
LinkedIn engagement and social selling
Targeted multi-touch sequences
  • Conduct high-quality discovery conversations to uncover business drivers including:
Growth goals and pipeline targets
SEO and organic visibility challenges
Content velocity and scale needs
Internal resourcing constraints
Performance marketing priorities
Brand authority and thought leadership initiatives
  • Develop messaging aligned to executive priorities (revenue impact, efficiency, speed-to-market, measurable performance).
  • Partner with enterprise AEs to support pursuits (intelligence gathering, buying committee insights, competitive context, clean handoffs).
  • Maintain excellent CRM discipline and activity tracking for forecasting and performance analysis.
  • Provide feedback loops to marketing and leadership on what's resonating in the enterprise market.


IDEAL CANDIDATE PROFILE
  • You are a consultative outbound professional who is confident speaking with senior leaders and skilled at breaking into large organizations. You’re strategic, disciplined, and persistent—and you take pride in high-quality outreach that earns responses.


REQUIRED EXPERIENCE & QUALIFICATIONS
  • Bachelor’s degree required.
  • 5+ years experience in prospecting specifically at the Enterprise level.
  • Demonstrated success booking meetings with enterprise-level decision-makers.
  • Proven ability to open net-new accounts (not just inbound follow-up).
  • Strong discovery skills and the ability to create urgency without being transactional.
  • Comfortable navigating longer buying cycles and multi-stakeholder environments.
  • Excellent written communication with a professional, executive tone.
  • Confident phone presence and objection-handling skills.
  • Strong working knowledge of digital marketing concepts, including:
Content strategy and production at scale
SEO performance and search visibility
Inbound marketing and lead generation
Paid media and conversion considerations
Analytics and reporting expectations for enterprise teams
  • High proficiency with prospecting and research tools such as:
LinkedIn Sales Navigator
CRM systems (HubSpot and/or Salesforce)
SEMrush, SimilarWeb, Google Analytics or equivalent
Outreach, Salesloft, or Apollo (nice to have)


WHAT SUCCESS LOOKS LIKE
  • Consistently generating qualified meetings with large target accounts.
  • Securing meetings with VP and C-level marketing leaders.
  • Building repeatable outbound plays that generate real enterprise pipeline.
  • Producing high-quality handoffs that lead to progressed opportunities.
  • Becoming a trusted partner to enterprise sales leadership in strategic pursuits.


COMPENSATION & GROWTH
  • Competitive base salary plus performance-based incentive compensation.
  • Clear growth pathways into enterprise closing roles and sales leadership opportunities.


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$120,000 - $150,000 a year
On-target earnings, listed in CAD.
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BENEFITS INCLUDE


Competitive incentive plan, Health Savings Account, pension, paid vacation, remote work perks and more!


EQUAL OPPORTUNITY


Brafton is an Equal Opportunity employer. We comply with applicable federal, state, provincial, and local laws governing nondiscrimination. Applicants must have work authorization that does not now or in the future require sponsorship of a visa or employment authorization in the United States or Canada with Brafton.



Please mention the word **RESOUND** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Project Coordinator Pharmacy Benefit Management Procurements
  • Pharmaceutical Strategies Group LLC
  • Remote
coordinator support growth manager
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! Location: Remote JOB OVERVIEW: Our growing company is seeking to hire a Manager who will be in charge of ongoing process management of projects on the vendor procurement team. We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. This role involves developing project plans and allocated resources, along with organizing and participating in related project meetings and ensuring that project deadlines are met in a timely manner. To be successful as a Process Manager, you will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word, PowerPoint, and Excel, and have exceptional verbal, written, and presentation skills. Process Managers should be professional, polite, and attentive while also being accura

Please mention the word **INVENTIVE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Analista de Soporte Nivel 1
  • BC Tecnología
  • Santiago (Hybrid)
SQL BigQuery Google Workspace E-commerce
En BC Tecnología creamos equipos ágiles para distintas áreas tecnológicas y los desplegamos en clientes de servicios financieros, seguros, retail y gobierno. En este rol, nos enfocamos en el ecosistema del Marketplace, apoyando a los Sellers para que operen sin fricciones en la plataforma. Serás parte de un equipo que gestiona soporte continuo, impulsa mejoras de documentación y procesos, y contribuye a mantener el rendimiento y el cumplimiento de objetivos comerciales mediante asesoramiento proactivo y resolución ordenada de incidencias.

Official source: getonbrd.com.

Principales funciones

El Analista de Soporte Nivel 1 es responsable de asegurar que los Sellers del Marketplace tengan una experiencia positiva y exitosa en la plataforma. Brindamos soporte continuo, asesoramiento y soluciones proactivas para maximizar el rendimiento y el cumplimiento de objetivos comerciales de los Sellers.
  • Atender consultas básicas y frecuentes de Sellers (configuración de cuentas, gestión de inventario, entre otros) mediante guías y scripts predefinidos.
  • Diagnosticar y resolver incidencias técnicas de baja y mediana complejidad.
  • Escalar problemas complejos cuando corresponda, asegurando seguimiento y cierre oportuno.
  • Comunicar problemas técnicos en lenguaje claro y funcional para el usuario final.
  • Registrar, documentar y gestionar tickets de soporte de manera ordenada.
  • Proponer mejoras en procesos y documentación de soporte.

Requisitos técnicos

Buscamos una persona con experiencia en herramientas de gestión de tickets y documentación, y conocimientos técnicos suficientes para brindar soporte efectivo a Sellers.
  • Experiencia en Salesforce, Jira, Confluence y Figma (gestión y documentación).
  • Conocimientos básicos de bases de datos, SQL y APIs.
  • Manejo de herramientas como Postman, BigQuery u otras similares.
  • Conocimientos en herramientas ofimáticas (Google Workspace o equivalentes).
  • Conocimientos en ecommerce y operaciones TI.
Competencias: excelente redacción y comunicación en español e inglés; capacidad de explicar conceptos técnicos de forma simple; orientación al cliente y resolución de problemas; organización y atención al detalle; trabajo en equipo y proactividad.

Conocimientos deseables en plataformas internas

  • Atom
  • Seller Center
  • Editorial
  • Imperium
  • Salesforce
  • Jira
  • Google Workspace
Valoramos además la familiaridad con flujos internos de operación del Marketplace y la experiencia previa documentando casos de soporte para facilitar el autoservicio y la continuidad operativa.

Se ofrece

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante, con una cultura orientada al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos. Contamos con modalidad híbrida ubicada en Las Condes, que permite combinar flexibilidad del trabajo remoto con colaboración presencial para lograr mejor equilibrio y dinamismo laboral. Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional. Tendrás oportunidades de aprendizaje y crecimiento profesional en un equipo dinámico del ecosistema de Marketplace.

Gross salary $1500 - 1600 Full time
Business Intelligence CRM E-commerce SaaS

¿Conoces Envíame? 🚀

Somos la plataforma y API de envíos más innovadora en Latinoamérica y nuestros sistemas procesan millones de transacciones mensuales de los principales eCommerce de Chile, Colombia, Perú y México.

Nuestro propósito es:

Crear tecnologías que innovan la logística, explorando más allá de lo imaginable para entregar experiencias extraordinarias.

Tenemos una cultura muy diversa y nos encanta compartir aficiones. Escuchamos las sugerencias de todos y nos arriesgamos a probar metodologías y tecnologías nuevas. Al ser Exploradores, tenemos un profundo sentido de aventura asociado al modo en que realizamos nuestro trabajo. Estamos creando una empresa que sea líder en la industria y que a la vez, sea referente en materias de cultura organizacional y clima laboral.

Apply from getonbrd.com.

Funciones del cargo 🧩

Estamos buscando personas entusiastas que les motiven los retos, aprender y explorar más allá de lo imaginable, para desempeñarse como Customer Success Specialist en nuestro equipo Comercial en Chile.

Algunas funciones son:

  • Atender solicitudes de clientes, expresados como problemas, dudas o requerimientos.
  • Asesorar a los clientes sobre su logística en función de las estrategias de su negocio.
  • Realizar visitas a las dependencias de los clientes de su cartera de manera presencial.
  • Identificar, proponer y fidelizar al cliente, mediante el desarrollo de nuevos productos y servicios, alcanzando una mejora continua en la plataforma.
  • Gestionar el proceso completo de integración y formación del cliente, asegurando una transición fluida y exitosa.
  • Buscar o generar estrategias que aseguren el Cross Selling.

Requerimientos del cargo 📋

  • Enseñanza Superior Completa (Ingeniería Comercial o afín).
  • 2 años como Customer Success o areas estrategicas de cara al cliente.
  • Experiencia de 1 año en área de e-Commerce.

Deseable:

  • Experiencia en un Software como Servicio (SaaS).
  • Conocimiento en API, webhook, CMS, ERP, Hubspot u otro CRM.
  • Conocimientos en Looker studio
  • Conocimientos en programas de Business Intellingent o similares.

Importante ⚠️

Debido a la gran cantidad de postulaciones que recibimos en nuestros anuncios, el proceso de revisión puede tomar tiempo. Además, es importante considerar que postular a la vacante no garantiza la participación en el proceso de selección.

Si tras la revisión, consideramos que tu perfil cumple con los requisitos del cargo, te contactaremos para invitarte a la siguiente etapa.

Beneficios 🎁

  • Sistema de comisiones.
  • Trabajo desde casa (Remoto).
  • Early Friday (Día viernes salida a las 16:30 hrs).
  • El día de tu cumpleaños tienes libre o puedes elegir uno de esa semana.
  • Estructura de trabajo horizontal.
  • Espacios de aprendizaje y capacitación.
  • Apoyo al crecimiento personal y profesional.
  • Políticas orientadas a regalar tiempo a nuestros colaboradores.
  • Telemedicina 24/7, consultas psicológicas, seguro de vida e invalidez ¡y más!

¡Te invitamos a vivir la experiencia de formar parte de Envíame!
¡Nos vemos pronto Explorador/a!
¡Mucho éxito!🎉

Wellness program Enviame offers or subsidies mental and/or physical health activities.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Internal talks Enviame offers space for internal talks or presentations during working hours.
Computer provided Enviame provides a computer for your work.
Fitness subsidies Enviame offers stipends for sports or fitness programs.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
Soporte TI en Terreno – Tarapacá
  • BC Tecnología
  • Iquique (In-office)
Azure Service Desk Office 365 Windows
En BC Tecnología somos una consultora TI que diseña soluciones, implementa proyectos y gestiona servicios IT con equipos expertos. Creamos equipos de trabajo ágiles en áreas de Infraestructura Tecnología, Desarrollo de Software y Unidades de Negocio, para clientes de servicios financieros, seguros, retail y gobierno. En el marco de esta oportunidad, buscamos fortalecer la operación de soporte en faena Nueva Victoria, asegurando la continuidad operativa del parque tecnológico y apoyando a las áreas de sistemas y redes, con foco en cumplimiento, calidad de servicio y mejora continua en terreno.

This company only accepts applications on Get on Board.

🛠️ Principales funciones:

Nos encontramos en búsqueda de un/a profesional de Soporte TI para desempeñarse en faena Nueva Victoria, brindando soporte técnico en terreno y asegurando la continuidad operativa del parque tecnológico.
  • Revisar, reparar y configurar equipos computacionales.
  • Controlar el funcionamiento del parque de impresoras.
  • Configurar equipos de telefonía móvil.
  • Atender requerimientos de soporte en terreno mediante mesa de servicio TI.
  • Apoyar a áreas de sistemas y redes.
  • Controlar inventario de equipos e insumos TI.
Además, velamos por el seguimiento de solicitudes, la correcta ejecución de tareas y el resguardo de la operación diaria en sitio.

💻 Requisitos técnicos y 🎓 Requisitos:

Requisitos técnicos:
  • Windows 11 o superior.
  • Office 365.
  • Conocimiento básico en Azure (AD, Outlook, SharePoint, OneDrive, Teams).
Requisitos:
  • Formación: Ingeniería en Ejecución en Informática o similar.
  • Experiencia: mínimo 2 años en soporte TI.
  • Licencia de conducir Clase B: excluyente.
Buscamos a una persona con orientación al servicio, orden y responsabilidad para trabajar en faena, capacidad de seguir procedimientos de soporte y mantener la continuidad operativa. Valoramos la comunicación clara con usuarios y equipos internos, la disposición para resolver incidentes en terreno y el compromiso con el aprendizaje continuo para mejorar la calidad del servicio.
Ubicación: Nueva Victoria – Tarapacá. Turno: 4x3. Tipo de contrato: Proyecto.

Beneficios y modalidad

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

$$$ Full time
Controller
  • MissionWired
  • Washington, DC - Remote Flexibility
controller saas system support

At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.

 

We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.

 

We’re innovative, progress-obsessed, do-gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.

 

We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.

 

Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

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Overview: We are seeking a high-caliber, technically proficient Corporate Controller to lead our Accounting function. This is a critical leadership role in a fast-paced, private equity-backed environment. The ideal candidate will oversee key Finance functions in a hands-on manner, including Internal Audit & Controls, Billing & Collections, Treasury, AP and Tax. 


This individual will be responsible for institutionalizing financial processes, ensuring GAAP
compliance across multiple business lines, and driving financial reporting, while partnering closely with Client Services and Operations teams.


Successful candidates will be responsible for:
  • Leading monthly, quarterly, and year-end close processes, targeting a 7-day close;
  • Preparing a monthly "Reporting Package" for Management and the Board, including detailed variance analysis and bridges for EBITDA and Revenue;
  • Serving as the primary liaison for the annual audit and all tax compliance requirements;
  • Managing a team of 6-8 people across the various functions owned;
  • Overseeing the complex billing lifecycle for clients, including fee-based retainers, project-based milestones, and high-volume media pass-through (print, digital, social);
  • Managing and further automate recurring billing cycles, ensuring accurate mid-month upgrades, downgrades, and usage-based data sales charges;
  • Ensuring contract compliance by reviewing client Master Service Agreements (MSA) to ensure billing triggers align with revenue recognition under ASC 606;
  • Leading on collections strategy, including leading the "Order-to-Cash" process; establishing rigorous follow-up protocols to maintain a healthy DSO and maximize free cash flow generation;
  • Supervising the full "Procure-to-Pay" workflow, ensuring all agency vendors, data providers, and software hosting costs are vetted and coded correctly.
  • Owning the "Sequential Liability" process – ensuring media vendors are paid accurately once client funds are received, a critical function in the advertising space;
  • Managing the corporate credit card program and employee expense reimbursement platform (e.g., Ramp), ensuring compliance with mandated travel policies;
  • Managing working capital optimization by securing optimal vendor payment terms and by leading organized, efficient AP processes;
  • Establishing and maintaining the company’s formal capitalization policy in strict accordance with ASC 350-40 (Internal-Use Software) and ASC 985-20 (Software to be Sold, Leased, or Marketed);
  • Implementing and overseeing a rigorous time-tracking system to capture "Capitalizable vs. Non-Capitalizable" hours; 
  • Managing documentation, reporting and impairment testing to provide visibility and ensure accuracy of capitalized costs;
  • Designing and enforcing a robust control environment to prevent fraud and ensure data integrity across the business platform;
  • Optimizing the ERP (e.g., NetSuite or Intacct) to automate the flow between the Customer Relations Manager (CRM) (Salesforce/HubSpot) and the General Ledger.


Must-have qualifications:
  • 8–12+ years of progressive accounting experience. Prior experience in a venture capital or private equity-backed company is highly preferred;
  • Bachelor’s degree in Accounting or Finance;
  • CPA certification is required; 
  • Expert knowledge of the U.S. Generally Accepted Accounting Principles (GAAP) and specifically ASC 606;
  • Advanced proficiency in mid-to-enterprise tier ERPs (NetSuite or Sage Intacct) and proficiency in Excel modeling;
  • Direct experience managing and automating Finance & Accounting processes;
  • Experience in either professional services, technology or SaaS companies;
  • Strong attention to detail paired with the ability to see the bigger picture;
  • Experience leading cross-functional projects through to successful outcomes; 
  • Clear communicator who can partner effectively across Finance and non-Finance teams.


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Salary

Salary range for this role is $225,000 to $250,000 per year, depending on experience.

 

Location

We are currently working remotely with no return to office date. Applicants may reside in the following states: AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, ME, MD, MI, MN, MO, NC, NJ, NY, OR, PA, SC, TN, TX, VA, WA, and WI. Due to FL legislation, MissionWired is required to participate in e-verify.


Benefits

100% employer-paid premiums for platinum-level medical plan on a national health care network

100% employer-paid life insurance and short term disability

50% employer-paid vision and dental insurance

401(k) with 3% employer contribution

20 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.

Paid parental leave at 100% of your salary

Financial support for reproductive and transgender care

Flexible telecommute and remote work policies

Company issued Mac products for home offices

Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

 

*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.

 

If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!



Please mention the word **RELISH** and tag RMTM0LjQxLjE5Mi4yNA== when applying to show you read the job post completely (#RMTM0LjQxLjE5Mi4yNA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Solution Engineer I
  • Onit, Inc.
  • Pune, Maharashtra
support software growth code

About Onit

We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.


We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.

If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.

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Role Expectations:
  • You can code in some capacity (in any language) and have built one or more basic to moderately advanced programs. While the Onit platform is primarily a "low code" solution, a general understanding of programming fundamentals will be important to your success
  • You enjoy working in a fast paced and dynamic environment, with minimal oversight and direction
  • You take responsibility for projects end-to-end, from idea to completion
  • Provide assistance to colleagues where needed
  • Work well in both individual and team settings
  • Participate effectively as an individual and team contributor within a multifaceted technology environment
  • Support delivery and implementation services as necessary


Mandatory Skills:
  • Relational Database experience - designing database schemas, working with multiple tables
  • Basic knowledge of HTML, CSS and JavaScript
  • General understanding of programming fundamentals
  • Demonstrated ability to quickly understand business requirements and expectations
  • Excellent verbal and written communication skills
  • Detail-oriented with strong organizational skills


Desired Skills:
  • 2 - 4 years of related application support or software implementation experience is preferred.
  • Prior experience working on integrations is a plus
  • Prior experience working on Business Process automation / management tools is a plus
  • Liquid templating language experience a plus
  • Excellent Microsoft Office Suite and general documentation proficiency
  • Ability to multi-task and prioritize across several projects simultaneously


Qualifications:
  • Bachelor's degree in computer science, MIS or similar discipline preferred.


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Benefits & Perks That Support You:

Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:

Health Coverage: Employee and immediate family members.

Time Away: Flexible paid time off and 10 company paid holidays annually.

Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers.  Onit also offers surrogacy and adoption reimbursement.

Income Protection: 100% employer-paid life and disability insurance.

Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident.

Tax-Advantaged Accounts: Flexi, NPS.

Community Engagement: One paid volunteer day each year to give back to the community.


Our Commitment to Applicants

We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.


Onit Values 

Customer First - Customer success is our success. We deliver value, listen, and act on customer needs. 

Purposeful Innovation - Innovation fuels our growth. We harness creativity to solve problems and lead with the intentions and expertise. 

Win as One - Teamwork is how we win. We are accountable, act with integrity, and communicate openly. 

Intentional Growth - Our people are the difference. We create an environment with compelling work, impactful contributions, and career growth. 




Please mention the word **RESPECTABLE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
crypto support financial fintech

About Unlimit

 

Unlimit is the global fintech powerhouse behind the world’s largest proprietary payments infrastructure.

Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools — including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.

Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.



About the Job

As a member of the Pre-Sales Development Team, you will be responsible for helping the sales team to hunt out new customers for Unlimit.

You will analyse leads, support delivery of go to market campaigns, research businesses and clients, help coordinate customer engagements at events and manage customer databases and analysis tools.


You will work as part of the wider Global Sales Team, where you will report to Unlimit’s Head of Global SDR who is based out of our London office.

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What You’ll Do
  • Manage Enterprise Leads in line with our SLA’s
  • Build and deliver cadences as part of Unlimit’s go-to-market outbound strategy
  • Outreach to potential new clients
  • Use customer database tools to research and identify new opportunities for Unlimit and key stakeholders in those organisations
  • Arrange meetings and events for sales teams
  • Be the Face of Unlimit – every day you are Unlimit – remember you will be the clients' first impression of who we are
  • Play your part in driving a positive and fun culture in the business


Who You Are
  • Fun – we want you to bring your unique sense of fun to the office to ensure we win as a team
  • Driven – we need real self-starters; team members who in a world where the first No means a Yes
  • Passionate – love what you do every day and have the ferocity to win
  • Communication – we are looking for someone who engages in their communication style
  • Organised – we need someone who is methodical and organised – planning is critical
  • Creative – you must be creative if we are to stand out from the crowd – we want you to genuinely think outside the box if we are to interest new customers
  • Data – proven ability to use databases and tools to research businesses
  • 2 years' experience in a sales organisation is preferred


What We offer
  • Attractive monthly salary paid in line with experience
  • Vacation, sick, and paid holidays
  • A team of top international professionals to learn from
  • Multicultural working environment


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Join Unlimit Team now!


Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.



Please mention the word **MATURE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Self Pay & Customer Service Specialist
  • Clinical Health Network For Transformation
  • Remote
support software financial microsoft

The vision of Clinical Health Network for Transformation (CHN) is to support the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States.


CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health equity in our organization.


Reporting directly to the Revenue Cycle Manager, the Self-Pay & Customer Service Specialist is responsible for managing self-pay accounts and providing exceptional customer service to patients. This role involves handling patient inquiries, setting up payment plans, and ensuring timely collection of outstanding balances while maintaining positive patient relationships. 

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Essential Functions
  • Manage self-pay accounts by setting up payment plans and ensuring timely collection of outstanding balances 
  • Provide excellent customer service to patients, addressing billing and payment inquiries, and offering solutions to resolve any concerns 
  • Accurately post payments and adjustments from patients into the billing system 
  • Perform regular reconciliations of patient accounts to ensure accuracy and completeness 
  • Investigate and resolve any discrepancies or disputes related to patient accounts in a timely manner 
  • Maintain accurate and up-to-date financial records, including payment plans and collection activities 
  • Generate and analyze reports on self-pay accounts and customer service interactions to monitor cash flow and identify trends or issues 
  • Perform various clerical activities to support daily operations 
  • Creates and promotes a culture of continuous improvement
  • Ensures compliance with all CHN and affiliate policies, as well as all state and federal regulations
  • Demonstrates a commitment to CHN and Planned Parenthood’s mission related to health equity, especially centering racial equity, and deep sense of accountability to community
  • Demonstrates a commitment to learning about and enhancing practices related to racial equity and the impact of structural racism on healthcare systems
  • Provides positive and development feedback and accountability related to practices including, but not limited to, equity
 
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at anytime.


Qualifications and Experience (Required)
  • Minimum of 2 years of relevant account receivable experience   
  • Previous experience using ICD-10 Medical Coding and Current Procedural Terminology (CPT)  
  • Knowledge of medical terminology  
  • Strong analytical and problem-solving abilities  
  • Proficiency with Microsoft software (Excel, etc.)  
  • Demonstrated ability to maintain a customer-centric service approach in a fast-paced environment  
  • Excellent written and verbal communication skills and ability to collaborate and interact with all levels within and outside of CHN if necessary  
  • Strong attention to detail and follow-up; and ability to multi-task in fast-paced environment  
  • Demonstrated dedication to Planned Parenthood’s mission, vision, and values  
  • Strong interpersonal skills and the ability to build relationships with stakeholders  
  • Excellent time management, and problem-solving skills  


Qualifications and Experience (Preferred)
  • Strong General Technology Skills: proficient utilization of Excel, Word, and Windows environment,Epic, eCW, NextGenor other practice management systems experience a plus 
  • Medical Billing and Coding certification, a plus 


Key Requirements
  • Commitment to advancing race (+) equity in one’s work: interested in expanding knowledge about the role that racial inequity plays in our society
  • Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
  • Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
  • Strong sense of accountability to equitable practices
  • Understanding of the impact of identity dynamics on organizational culture
  • Commitment to CHN and Planned Parenthood’s In This Together service ethos, workplace values, and service standards


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$18.50 - $27 an hour
CHN believes in fair and equitable pay. Above is the pay range for this role. Please note that actual salaries may vary within the range, based on factors including, but not limited to, education, training, experience, professional achievement, and business need.
 
CHN provides employees with a competitive benefits package; some highlights include the following.
- Health Care Coverage (Medical, Dental, & Vision); eligibility for full-time, regular employees on date of hire 
- Flexible Spending Accounts and Health Savings Account 
- Short-Term Disability and Basic Life & AD&D Insurance provided by CHN 
- Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance available at cost 
- Employee Assistance Program 
- Retirement Plan, 3% employer match after one year of service  
- Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays 
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Clinical Health Network for Transformation (CHN)  is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including members from all racial and ethnic groups and members of the LGBTQIA+ community.  



Please mention the word **COMFORTABLY** and tag RMTM0LjQxLjE5Mi4yNA== when applying to show you read the job post completely (#RMTM0LjQxLjE5Mi4yNA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
support travel financial api

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

 

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

 

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

The Opportunity 

Within Booking Holdings, a new, stand‑alone B2B entity will consolidate the B2B businesses of Booking.com, Priceline and Agoda into a single global division (“New B2B Business”). The New B2B Business will bring together our strategic partnerships, affiliate & API distribution, corporate and wholesale travel and other B2B commercial channels into one integrated platform serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will work closely with colleagues at Booking Holdings Inc., Booking Holdings Financial Services, and sister brands, as well as internal partners across FinTech, Product, Fraud, Legal, Internal Audit, People, and Supply, to launch and support the New B2B Business.

Agoda will support the New B2B Business across the relevant legal domains. This includes providing the necessary data privacy support in respect of

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$$$ Full time
Analista BPO Service
  • Equifax Chile
  • Santiago (Hybrid)
SQL Customer Service Reporting Microsoft Office

Como Analista BPO Service tendrás la responsabilidad de velar por la eficiencia de los distintos procesos y servicios que entregamos a nuestros clientes, garantizando el cumplimiento riguroso de los niveles de servicio (SLAs) y KPIs operativos. Tu rol será fundamental para identificar cuellos de botella y proponer soluciones innovadoras mediante el análisis de datos, asegurando que la operación no solo sea rentable, sino que exceda las expectativas de calidad del cliente final bajo un enfoque constante en la mejora continua y la excelencia operativa.

Job opportunity on getonbrd.com.

¿Qué vas a hacer?

  • Asegurar el cumplimiento de servicio, manteniendo constante comunicación con el proveedor, cliente interno y externo, tanto en el ámbito de negociación como de ejecución y control.
  • Generación de reportes y métricas de seguimiento de servicio
  • Analizar procesos con el fin de mejorar su ejecución y/o evaluar nuevas oportunidades de negocio.
  • Evaluar y generar estrategias de ejecución
  • Levantar las necesidades de los clientes que nos permita entregar una correcta oferta de valor

¿Qué experiencia necesitas?

  • Egresado de la carreras de Administración de empresas o afines.
  • +3 años de experiencia en labores operativas, administrativas, área comercial, marketing y/o de operaciones
  • +1 año de experiencia en servicio al cliente y proveedores (manejo fluido)
  • Manejo Intermedio de Microsoft Office (Excel, Word, Power Point)
  • Manejo Intermedio en Herramientas SQL

¿Qué podría diferenciarte?

  • Manejo herramientas Google.

Beneficios

Ofrecemos modalidad de trabajo híbrido con horarios flexibles que permiten un balance saludable entre la vida personal y laboral. Se otorgan días libres adicionales para fomentar el bienestar de nuestros colaboradores.

Nuestro paquete de compensación integral incluye seguro médico complementario, convenio con gimnasio para promover un estilo de vida saludable y beneficios específicos para madres y padres en la organización.

Se tiene acceso a una plataforma de aprendizaje en línea que permite el desarrollo profesional continuo, junto con programas de reconocimiento para valorar el aporte de cada integrante del equipo. Esto contribuye a un entorno diverso, multicultural y orientado al crecimiento de carrera.

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Partially remote You can work from your home some days a week.
Computer provided Equifax Chile provides a computer for your work.
Gross salary $700 - 750 Full time
Agente Soporte al Cliente
  • BSALE
  • Santiago (In-office)
Customer Service Help Desk Technical Support Problem Solving
¡Sé nuestro/a próximo/a Bsaler!
¿Te gustaría ser parte de una empresa del mundo de la tecnología que se está desarrollando a nivel latinoaméricano?
Bsale es un software de venta que ayuda a las Pymes a vender, soñamos con simplificar e impulsar la forma de trabajar que tienen las personas en diferentes países de Latinoamérica. En la actualidad hemos acompañado a más de 10.000 pequeñas y medianas empresas en su camino de crecimiento, e impactamos a más de 110.000 usuarios, y procesamos más de 400 millones de transacciones al mes en Chile, Perú y México.
Nuestro equipo de Atención al Cliente es más que una mesa de ayuda: somos apasionados por el servicio, ¡y no, no somos los típicos! Aquí valoramos la chispa, la creatividad y esas ganas de ir más allá.
Si estás listo para dejar de hacer "más de lo mismo" y te atreves a vivir una experiencia de atención al cliente única, ¡queremos conocerte! ya que estamos buscando a nuestro próxim@ Ejecutivo/a Atención al Cliente.

Originally published on getonbrd.com.

¿Qué lograrás ejerciendo este cargo?🚀

  • Ser el puente entre nuestros clientes y nuestro sistema: Serás la primera voz y mano amiga de nuestros clientes, guiándolos en sus dudas y desafíos para que puedan seguir creciendo sin frenos.
  • Harás simple lo complejo: Podrás dar soporte técnico a nuestros clientes, entregando respuestas claras y soluciones efectivas frente a incidencias en el uso de la plataforma, asegurando que cada negocio siga funcionando sin interrupciones. Generarás un impacto en nuestro más de 10.000 emprendedores.
  • Servicio 11 de 10 ⭐: Transformarás cada interacción en una experiencia de calidad, entregando respuestas rápidas y efectivas que hagan sentir al cliente escuchado y valorado.
  • Impulsar la experiencia del cliente: Cuando identifiques oportunidades de mejora, puedes proponer sin miedo al éxito, buenas prácticas y compartir tips que ayuden a los clientes a sacarle el máximo provecho a Bsale.

¿Qué valoramos en tu postulación? 🎯

  • Formación técnica profesional administrativa o afín.
  • Al menos 2 años de experiencia en funciones similares. Deseable experiencia en soporte y/o mesa de ayuda.
  • Residir en la región metropolitana (Chile).
  • Que aspires a crear una experiencia increíble: Esperamos que realmente ayudes a subir el nivel y que vayas más allá de las expectativas de nuestros clientes y el equipo.
  • Que te apasione el trabajo en equipo: Crees que los mejores resultados nacen de la colaboración y disfrutas construirlos junto a otros.
  • Eres de las personas que hacen simple lo complejo, y si en cada interacción te encanta entregar el 100% para una experiencia de calidad ¡Te queremos en nuestro equipo!

¿Por qué trabajar en Bsale?🧡

  • ¡Somos una empresa en expansión a nivel latinoamericano! Tendrás la posibilidad de trabajar con personas de otras culturas.
  • Trabajamos con vestimenta informal, ¡olvídate del dress code! (Secreto shhh! somos team zapatillas).
  • Nuestra ubicación tiene excelente conexión.
  • Si te gusta moverte sobre dos ruedas como Fredy Turbina, tenemos bicicleteros listos para que tu bici te espere tranquila mientras trabajas.
  • Porque cuidarte es parte de nuestro trabajo: te ofrecemos seguro complementario de salud, para que estés tranquilo/a en todo momento.
  • Podrás disfrutar de descuentos en salud, belleza, estudios y entretenimiento.
  • 3 Días libres adicionales a las vacaciones legales en el año.
  • Nos importa que te conviertas en un experto de Bsale, por lo que recibirás capacitación desde un inicio.
Más información relevante
  • Modalidad presencial
  • Nuestro horario es de Lunes a Viernes.
  • Estamos ubicados a un par de minutos del metro Manuel Montt.

Outdoors The premises have outdoor spaces such as parks or terraces.
Life insurance BSALE pays or copays life insurance for employees.
Partially remote You can work from your home some days a week.
Bicycle parking You can park your bicycle for free inside the premises.
Computer repairs BSALE covers some computer repair expenses.
Dental insurance BSALE pays or copays dental insurance for employees.
Computer provided BSALE provides a computer for your work.
Informal dress code No dress code is enforced.
Shopping discounts BSALE provides some discounts or deals in certain stores.
$$$ Full time
saas consulting technical support

Who Are We:


Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.


Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.


To learn more about Comply, visit comply.com



The Role


Comply is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our client’s needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes.  Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a “How Can I Help” mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, let’s connect!   


This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization!  

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Responsibilities:
  • Perform set-up and configurations within the Comply platform to effectively activate new client accounts. 
  • Respond efficiently to customer inquiries and maintain exceptional customer satisfaction. 
  • Manage customer account activation implementations to ensure customer satisfaction and meet deadlines. 
  • Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform. 
  • Prioritize incoming customer support cases in a high-volume, fast-paced environment. 
  • Manage support case details in our case tracking system. 
  • Respond to customer questions, update clients on project status, and troubleshoot issues promptly. 
  • Collaborate daily with our Technical Support and Product Development teams to represent our customers’ needs, both immediate and long-term. 
  • Manage multiple projects simultaneously, prioritize tasks, and reach deadlines. 
  • Provide efficient productivity and exceed client’s expectations for support. 


Skills and Qualifications:
  • Must be open to working multiple West Coast hour shifts including:
  • West Coast Shift 1: 9AM(PST) -5PM(PST) Monday through Friday.
  • West Coast Shift 2: 12PM(PST)- 8PM(PST) Sunday through Thursday.
  • West Coast Shift 3: 9AM(PST)-5PM(PST) Monday through Thursday, and 1:00PM-9:00PM (PST) on Friday.
  • Bachelor’s Degree with 0-3 years of work experience 
  • Must be open to work evenings, occasional weekends, and/or holidays.
  • Major in Accounting, Finance or Economics is a plus! 
  • Excellent customer-facing and communication skills, both written and verbal. 
  • Ability to accurately analyze and interpret data. 
  • Exceptional organizational and time management skills. 
  • Superior troubleshooting, resolution, and analysis skills. 
  • Ability to perform complex tasks and prioritize multiple projects. 
  • Previous experience in a high-volume call environment and/or customer support role is a plus! 
  • Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus! 


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$49,500 - $55,000 a year
The all-in total compensation for this role is $49,500 and $55,000, and is specific to the United States. A reasonable estimate of the base salary range would be $45,000 - $50,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience.
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To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit https://www.comply.com/careers/.


COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

 

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.


To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.


Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

 

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.




Please mention the word **REALISTIC** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Gross salary $1500 - 2000 Full time
Customer Insights Specialist
  • Vemo México
  • Ciudad de México (In-office)
Data Analysis SQL Power BI Customer Experience
En VEMO impulsamos la movilidad limpia combinando tecnología, datos y energía sostenible. Construimos productos digitales y plataformas que soportan toda la operación de electromovilidad en México. Somos una empresa en crecimiento que trabaja con metodologías ágiles, prioriza la innovación y fomenta una cultura de aprendizaje continuo, colaboración y mentalidad de producto. Esto se refleja en proyectos ambiciosos para atraer y retener el mejor talento tecnológico, impulsar iniciativas de employer branding y optimizar procesos de selección para soportar el crecimiento de áreas como Tech, Product, BizOps (Data y Digital Solutions) y Finanzas (BD y FP&A). 🎯

This job offer is available on Get on Board.

Funciones del cargo

  • Diseñar, operar y evolucionar el programa de Voz del Cliente (VoC), incluyendo métricas como NPS, CSAT y CES, asegurando mediciones confiables a lo largo del journey del cliente.
  • Identificar fricciones y oportunidades mediante el análisis de datos (encuestas, tickets, operaciones y uso), generando insights accionables con impacto en el negocio.
  • Desarrollar y mantener dashboards de experiencia (Journey Health), monitoreando indicadores clave, tendencias y alertas para la toma de decisiones.
  • Realizar investigación cualitativa (entrevistas, observación en campo, análisis de conversaciones) para entender el “por qué” detrás de los resultados.
  • Medir el impacto de iniciativas implementadas, asegurando el cierre de loop y documentando aprendizajes clave.
  • Preparar y comunicar hallazgos para rituales de CX, colaborando con equipos de Operaciones, Producto, BI y otras áreas para traducir insights en acciones concretas.

Requerimientos del cargo

• Licenciatura concluida en Ingeniería, Economía, Actuaría, Administración, Ciencia de Datos, Psicología, UX/Service Design o afines.
• 2–5 años en roles de Customer Insights, CX Analytics, BI enfocado a experiencia, Research o Customer Operations.
• Experiencia integrando datos cuantitativos y cualitativos para producir recomendaciones accionables.
• Excel avanzado; BI (Power BI/Tableau/Looker) deseable.
• SQL deseable (o capacidad de aprender rápido).
• Manejo de encuestas (Typeform/Qualtrics/Google Forms u otra).

Opcionales

  • Diplomado/posgrado en Analítica, Investigación, Customer Experience, Product o Service Design.
  • Experiencia en operaciones, movilidad, logística, fintech, plataformas o negocios con alta dependencia de terceros/infraestructura. Herramientas / conocimientos

Condiciones

A convenir según perfil y experiencia. En VEMO promovemos igualdad de oportunidades y un ambiente inclusivo. Ofrecemos la posibilidad de growth dentro de una empresa de electromovilidad en expansión, con enfoque en impacto social y ambiental. Disponibilidad de horarios flexibles y oportunidades de desarrollo profesional en tecnología y negocio.

Health coverage Vemo México pays or copays health insurance for employees.
Computer provided Vemo México provides a computer for your work.
Informal dress code No dress code is enforced.
$$$ Full time
Customer Success Manager (B2B SaaS)
  • Rankmi
  • Santiago (Hybrid)
Data Analysis Excel CRM SaaS

Somos la plataforma que unifica en un solo lugar todos los procesos de Gestión de Personas —desde la Nómina, Talento, Beneficios hasta la Comunicación —. Todo rediseñado y potenciado con Inteligencia Artificial.

Misión del cargo

  • Monitorear y gestionar la relación con los clientes activos, asegurando su satisfacción y promoviendo el uso eficiente de los productos SaaS de la empresa. Responsable de la facturación del cliente (billing) y de liderar planes de acción para mejorar la experiencia y minimizar la tasa de churn. Actuar como la principal contraparte de los clientes en vivo, garantizando su éxito y alineación con los objetivos comerciales.

Apply at the original job on getonbrd.com.

Funciones del cargo

  • Desarrollar y mantener relaciones sólidas y de largo plazo con los clientes, asegurando su satisfacción continua con los productos SaaS de la empresa.
  • Actuar como el punto de contacto principal para los clientes asignados, gestionando sus necesidades, inquietudes y expectativas.
  • Colaborar con los equipos de implementación y servicio para garantizar una transición fluida desde la fase de implementación hasta el uso activo del producto.
  • Identificar oportunidades para que los clientes obtengan el máximo valor de la solución SaaS, sugiriendo funcionalidades adicionales o mejores prácticas.
  • Implementar estrategias para reducir la tasa de churn y asegurar la continuidad de los clientes en la plataforma.
  • Identificar oportunidades de expansión de la cuenta a través de estrategias de cross-selling y upselling.
  • Recoger y documentar la retroalimentación de los clientes sobre el producto y compartirla con el equipo de desarrollo para influir en la evolución del producto.
  • Participar en reuniones con el equipo de producto para abogar por las necesidades y expectativas del cliente.
  • Manejar todas las comunicaciones con los clientes en relación con temas operacionales y de producto.
  • Supervisar y gestionar el billing de los clientes asignados, asegurando la correcta facturación y resolución de dudas o discrepancias.

Requerimientos del cargo

  • Título en Administración de Empresas, Ingeniería Comercial, Ingeniería Civil, Administración de Servicios, Ingeniería en Control de Gestión o áreas afines.
  • Mínimo 3 años de experiencia en Customer Success, Gestión de Clientes en empresas SaaS o tecnología.
  • Experiencia en gestión de relaciones con clientes B2B.
  • Excel nivel intermedio o avanzado.
  • Manejo de herramientas CRM (Salesforce, HubSpot u otras).
  • Habilidades analíticas y de gestión de datos para monitorear el comportamiento del cliente.
  • Disponibilidad para trabajar híbrido 3x2 (excluyente).

Opcionales

  • Conocimiento en estrategias de retención y expansión (upselling y cross-selling).

Condiciones

🤸 Work-Life Balance

  • Blended Working: Nuestro modelo de trabajo es híbrido en Chile, Perú y México. En el resto de los países, es 100% online.
  • Días de vacaciones adicionales para desconectarte y recargar energías.
  • Día libre para mudanza.
  • Flexibilidad en horarios laborales. Somos autónomos, sabemos que nuestros compañeros y clientes confían en que seremos responsables.

💖 We Care

  • Medio día libre en tu cumpleaños, en el de tus hijos/as, y/o cónyuge.
  • Permiso de postnatal adicional para padres.
  • Bonos por diversas ocasiones: programa de referidos, matrimonio/unión civil, nacimiento de hijo/as.
  • Porque nuestras mascotas también son parte de la familia, te ofrecemos un día libre en caso de fallecimiento.

✨ Rankmi Vibes

  • Dress code relajado.
  • Trabajo con metodologías ágiles y equipos multidisciplinarios.
  • Ambiente multicultural.

$$$ Full time
Provider Services Analyst I
  • Trend Health Partners
  • Remote
analyst support software financial

TREND Health Partners is a tech-enabled payment integrity company. Our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows.

Joining TREND Health Partners means becoming part of a dynamic, growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more.

 

The Provider Services Analyst I’s primary responsibility is to determine denials from remittance /explanation of benefits, trend root cause, and take appropriate steps for resolution by crafting detailed appeal letters and contacting insurance payers for resolution. This individual must be self-motivated and be able to work independently and within a team structure. Ensures legal compliance by following guidelines, account contract, and the company's business plan.

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ROLE AND RESPONSIBILITIES
  • Maintains quality service by following corporate customer service practices and protocols
  • Analyze claims to determine the validity of recovery options
  • Draft detailed & convincing correspondence to effectuate reimbursement
  • Contacting insurance carriers, patients, attorneys, and employers to facilitate reimbursement
  • Contract interpretation as it relates to reimbursement, timelines, and verbiage of payer responsibilities guidelines to be followed
  • Use of payer portals and other technologies to advance time to revenue
  • Be able to identify defined root causes and trends from client inventories to formulate recovery resolutions or next steps in best practices
  • Clearly and concisely document all actions taken to the resolution of each claim within a claims recovery system


QUALIFICATIONS
  • Prior experience reviewing, processing, and recovering in patient or outpatient clinical/technical post[1]service denials preferred
  • Multi-state Knowledge of payer requirements preferred but not required specifically in appeal guidelines and timeframes
  • Knowledge of UB04s and Claim Adjustment Reason Codes (CARC) and Reason Adjustment Reason
  • Codes (RARC) is preferred
  • Ability to resolve claims by composing a compelling appeal letter; guiding resolution of non-routine claims; auditing claims with decision resulting in a high overturn rate.
  • Prior experience navigating EMRs (Cerner, Epic, etc.) and patient financial systems
  • Thought leader with critical eye for detail
  • Strong ability to effectively multi-task
  • Superior verbal, written, customer service, and analytical skills with resolution is preferable.
  • A continuous drive to stay abreast of healthcare industry policies and regulations
  • Understanding of medical terminology used in administrative and clinical documentation is preferable
  • Familiarity with Microsoft Office products
  • Possession of a High School Diploma with some college
  • Experience within the healthcare market
  • Experience in navigating EMR and Patient Financial related software support systems, EPIC and Cerner experience a plus
  • Previous experience within an acute care or outpatient environment of revenue cycle
 


MENTAL AND PHYSICAL DEMANDS
  • This position will be exposed mainly to an indoor/office environment and will be expected to work in or around computers and printers.
  • The nature of the work is sedentary, and the employee will be sitting most of the time.
  • Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day.
  • Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day.


RELATED DUTIES AS ASSIGNED
  • This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required.
  • Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information.
  • Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.


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$50,000 - $60,000 a year
\n

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$$$ Full time
Business Partner – Technical Consulting
  • NeuralWorks
  • Santiago (Hybrid)
Coaching Stakeholder Management Client Engagement Performance Management
We are a rapidly growing machine learning and analytics firm that combines corporate transformation expertise with startup agility to create innovative digital solutions for large enterprise clients. Our 60-person team is collaborative, high-performing, and focused on delivering measurable value through technology and data.

Find this job on getonbrd.com.

About the Role

We are seeking a Business Partner – Technical Consulting to act as a strategic advisor and coach for our forward-deployed technical teams.
This role is focused on enabling technical professionals—such as Data Scientists and Machine Learning Engineers—to operate effectively within complex client environments. You will not manage technical output directly, but instead address the human, organizational, and political dynamics that impact delivery success.
You will serve as a critical bridge between technical excellence and client-side realities, ensuring that consultants are equipped to navigate stakeholder complexity, maintain performance, and sustain long-term engagement.
This is a high-impact, advisory role with direct influence on team effectiveness, retention, and client outcomes.

Key Responsibilities

Consultant Advocacy & Coaching

Work closely with technical consultants in 1:1 settings to help them navigate challenging client stakeholders and environments.
Coach teams on how to communicate complex ideas effectively, build influence, and convert resistance into alignment.
Stakeholder Navigation & Influence

Support consultants in understanding and navigating client-side dynamics, including informal power structures and decision-making processes.
Provide guidance on how to position ideas, manage expectations, and engage stakeholders strategically.
Cross-Functional Mediation

Act as a neutral intermediary between commercial teams (e.g., Key Account Managers) and delivery teams.
Ensure that business objectives are balanced with team sustainability, protecting the integrity and well-being of technical staff.
Performance & Attrition Risk Management

Identify early signs of burnout, disengagement, or frustration within teams.
Proactively intervene to address issues before they impact performance or lead to attrition.
Technical Communication & Delivery Effectiveness

Support consultants in diagnosing why technical ideas may not be accepted or adopted.
Provide feedback on communication, framing, and delivery approaches to improve impact and adoption.
Capability Development & Training Coordination

Identify knowledge gaps and development opportunities across technical teams based on recurring challenges and performance patterns.
Coordinate and oversee targeted training sessions to address these gaps, ensuring alignment with business needs and delivery objectives.

Qualifications & Experience

  • 5 years of experience in consulting, organizational coaching, people operations, or similar advisory roles.
  • Experience working closely with technical teams (e.g., data, engineering, or product) in client-facing environments.
  • Mandatory experience working within software and technology environments.
  • Proven ability to navigate complex stakeholder environments and organizational dynamics.
  • Strong interpersonal and coaching skills, with the ability to influence without formal authority.
  • Fluency in English (written and spoken).
  • Experience in high-performance, high-pressure environments (e.g., consulting, tech, or startups) is strongly preferred.

Ideal Candidate Attributes

  • High emotional intelligence with the ability to understand and manage interpersonal dynamics.
  • Strong communication skills, capable of translating between technical and non-technical stakeholders.
  • Trusted advisor mindset with a focus on enabling others to succeed.
  • Resilient, composed, and pragmatic under pressure.
  • High ownership and accountability, with a proactive approach to problem-solving.
  • Ability to operate effectively in fast-paced, ambiguous, and evolving environments.

Benefits

  • MacBook Air M2 o similar (con opción de compra hiper conveniente)
  • Bono por desempeño
  • Bono de almuerzo mensual y almuerzo de equipo los viernes
  • Seguro Complementario de salud y dental
  • Horario flexible
  • Flexibilidad entre oficina y home office
  • Medio día libre el día de tu cumpleaños
  • Financiamiento de certificaciones
  • Inscripción en Coursera con plan de entrenamiento a medida
  • Estacionamiento de bicicletas
  • Vestimenta informal
  • Programa de referidos
  • Salida de “teambuilding” mensual

Library Access to a library of physical books.
Accessible An infrastructure adequate for people with special mobility needs.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Internal talks NeuralWorks offers space for internal talks or presentations during working hours.
Life insurance NeuralWorks pays or copays life insurance for employees.
Meals provided NeuralWorks provides free lunch and/or other kinds of meals.
Bicycle parking You can park your bicycle for free inside the premises.
Digital library Access to digital books or subscriptions.
Computer repairs NeuralWorks covers some computer repair expenses.
Dental insurance NeuralWorks pays or copays dental insurance for employees.
Computer provided NeuralWorks provides a computer for your work.
Education stipend NeuralWorks covers some educational expenses related to the position.
Performance bonus Extra compensation is offered upon meeting performance goals.
Informal dress code No dress code is enforced.
Recreational areas Space for games or sports.
Shopping discounts NeuralWorks provides some discounts or deals in certain stores.
Vacation over legal NeuralWorks gives you paid vacations over the legal minimum.
Beverages and snacks NeuralWorks offers beverages and snacks for free consumption.
Vacation on birthday Your birthday counts as an extra day of vacation.
Time for side projects NeuralWorks allows employees to work in side-projects during work hours.
Gross salary $1500 - 1600 Full time
Customer Service CRM Microsoft Office Process Documentation

Location preference: Mexico or Colombia (LATAM). Other LATAM countries may be considered if you can work 7:00am CT and meet the English requirement.

Admins4rbp provides specialized administrative support exclusively for roll-off dumpster rental businesses. We handle inbound calls, scheduling/dispatch support, and customer coordination so owners can focus on growth. You’ll start as overflow behind our Office Manager and grow into a key operations role as we scale.

This company only accepts applications on Get on Board.

Job Functions

  • Answer inbound calls (pricing inquiries, scheduling, service issues, complaint triage)
  • Support dispatch changes in Docket (swaps/exchanges, schedule updates)
  • Follow escalation rules and document outcomes clearly
  • Communicate internally via Microsoft Teams/Outlook
  • Build and improve SOPs, scripts, and checklists as we standardize operations
  • Provide reliable backup coverage for our lead admin

Qualifications and Requirements

  • Location preference: Mexico or Colombia (LATAM).
    Other LATAM countries may be considered if you can work 7:00am CT and meet the English requirement.
  • phone-heavy role + 7:00am CT start + exclusive
  • Excellent spoken English with clear pronunciation suitable for US customer phone calls
  • Strong written English (you will write SOPs/checklists)
  • Calm under pressure; can follow rules and still think independently
  • Reliable internet + quiet workspace
  • Comfortable working US hours long-term (start time 7:00am CT)
  • Exclusive full-time role (no other full-time job)
  • Please review our company website before applying (search ‘Admins4rbp’)

Desirable Skills

  • Spanish/English bilingual
  • Dispatch, logistics, scheduling, or call center experience
  • Experience documenting processes (SOPs, checklists, scripts)
  • Familiarity with CRM/dispatch tools (any industry)
  • Experience supporting US-based customers

Conditions

  • Pay is $9/hour USD, full-time 40 hours/week (approx. $1,560/month). US hours: 7:00am CT start.
  • Training and shadowing with our lead admin during ramp-up
  • Growth path into operations leadership as we scale

Gross salary $1200 - 1500 Full time
Analista de Soporte Técnico
  • Grupo Mariposa
  • 6 cities (Hybrid)
MongoDB Azure Kubernetes Postman
Somos una corporación multinacional de bebidas y alimentos fundada en 1885 con operaciones en más 14 países, con más de 15,000 colaboradores. Tenemos el portafolio de bebidas más grande de la región, y contamos con socios estratégicos como PepsiCo y AB InBev. El último año hemos tenido una expansión a nivel global que nos ha llevado a dividirnos en 4 unidades de negocio: apex (transformación), cbc (distribución), beliv (innovación en bebidas) y bia (alimentos); y como parte de nuestra estrategia dinámica de expansión y crecimiento requerimos talentos para unirse a nuestra corporación.

Apply to this posting directly on Get on Board.

Funciones del cargo

Las responsabilidades del Analista de Soporte se concentran en mantener la operatividad de la plataforma a su cargo. La cual es una plataforma Cloud, desplegada en la nube de Azure, con clientes como aplicaciones móviles Android, aplicaciones web y chatbots.
La plataforma esta monitoreada con alertas sobre procesos transaccionales, batch y disponibilidad de servicios; alertas que deben ser chequeadas y atendidas, categorizando, escalando y documentando apropiadamente.
Además, debe poder realizar análisis de problemas y aplicar mitigaciones de primer nivel.

Requerimientos del cargo

  • Debes tener conocimiento demostrable como usuario avanzado de Cloud, deseable Azure
  • Debe tener conocimiento demostrable como usuario avanzado de MongoDB, Kafka y Kubernetes. Con la capacidad de poder realizar trazabilidad de las llamadas endre las diferentes capas tecnologicas del sistema.
  • Debe tener conocimiento demostrable en sistemas de monitoreo tipo APM, deseable Dynatrace, con la capacidad de configurar alerta y generar dashboards de monitoreo.
  • Debe tener conocimiento demostrable en sistemas de administración de tickets, deseable Jira Service Management
  • Conocimiento de herramientas de apoyo como Postman y Datagrip
Habilidades individuales
  • Se valoran las capacidades de trabajo en equipo, mejora continua de procesos o herramientas y la capacidad de aportar desde su rol a la mejora del equipo

Opcionales

Conocimiento de MongoDB Realm es opcional

Conditions

Life insurance Grupo Mariposa pays or copays life insurance for employees.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
system support administrator management
Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers' most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are "All In." We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. Ardent is seeking a Geospatial Database Administrator to join our team. This is a remote position. Position Description: Ardent is seeking a Geospatial Database Administrator to support the design, implementation, and maintenance of geospatial databases in support of DHS Geospatial Management Office (GMO) programs. This role is responsible for ensuring the performance, integrity, security, and availability of geospatial data systems across enterprise environments. The Geospatial Database Administrator will work closely with application developers, geospatial analysts, and system architects to manage geodatabases, support data integration, and optimize database performance. This position plays a critical role in maintaining reliable and scalable data infrastructure to support DHS mission operations. Responsibilities and Duties: • Design, implement, operate, and maintain geospatial databases and data storage solutions. • Monitor database performance, capacity, and availability to ensure optimal system functionality. • Configure and manage geodatabases, including schema design, data models, and metadata structures. • Support data integration, ingestion, and transformation across geospatial systems. • Implement database security, access controls, and data protection measures. • Collaborate with sys

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$$$ Full time
system support medical health

Bilingual (Spanish) Patient Engagement Specialist (Remote)

Language Requirement: Fluent in English and Spanish (verbal and written)

Location: Remote (U.S.)

Make a Direct Impact on Patient Care—From Home

Are you a certified pharmacy technician who is passionate about patient advocacy, medication access, and culturally competent care? Do you thrive in a fast-paced, service-driven environment and enjoy proactive patient outreach?

As a Bilingual (Spanish) Patient Engagement Specialist, you will play a vital role in supporting patients throughout their medication journey. You'll act as a trusted liaison between patients, pharmacists, clinicians, payors, and health system partners—ensuring timely refills, resolving pharmacy claims issues, and delivering compassionate, high-quality service in both English and Spanish.

This is a fully remote pharmacy role ideal for professionals who are detail-oriented, empathetic, technologically savvy, and motivated by meaningful patient impact.


What You'll Do

In this role, you'll manage both inbound and outbound pharmacy communications, support medication adherence, and help remove access barriers for

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Gross salary $1000 - 1400 Full time
Analista de Soporte
  • Coderslab.io
  • Bogotá (Hybrid)
SQL Oracle SoapUI Postman

Coderslab.io es una empresa que ayuda a las organizaciones a transformarse y crecer mediante soluciones tecnológicas innovadoras. Formarás parte de un grupo de más de 3,000 colaboradores a nivel global, con oficinas en Latinoamérica y Estados Unidos. Trabajarás dentro de equipos diversos que cuentan con talento de primer nivel y participarás en proyectos innovadores y desafiantes que impulsarán tu desarrollo profesional. Tendrás la oportunidad de aprender de profesionales experimentados y de trabajar con tecnologías de vanguardia en un entorno colaborativo y orientado a resultados.

Buscamos un/a Analista de Soporte con sólida experiencia en desarrollo de software y liderazgo de equipos para coordinar iniciativas tecnológicas, asegurar la calidad técnica de las soluciones y acompañar al equipo en la toma de decisiones arquitectónicas.

Será responsable de garantizar buenas prácticas, escalabilidad y alineación con los objetivos del negocio.

This job offer is available on Get on Board.

Funciones del cargo

  • Gestionar soporte a requerimientos e incidencias.
  • Realizar Seguimiento a casos escalados a tercer nivel.
  • Reportar incidentes y gestionar mesas de trabajo para corrección de trabajo
  • Atender y gestionar incidentes y requerimientos a través de la mesa de servicio.
  • Realizar diagnóstico inicial y análisis funcional/técnico de incidencias.
  • Ejecutar consultas a bases de datos para validación y análisis de información.
  • Escalar casos a tercer nivel cuando sea necesario y dar seguimiento hasta su resolución.
  • Coordinar y participar en mesas de trabajo para solución de incidentes críticos.
  • Documentar incidentes, soluciones y procedimientos técnicos.
  • Generar reportes de incidentes, métricas y cumplimiento de SLA.
  • Brindar soporte a aplicaciones relacionadas con sistemas y canales bancarios.
  • Validar servicios web y pruebas funcionales mediante herramientas especializadas.

Requerimientos del cargo

  • Experiencia como analista de mesa de servicio, soporte aplicaciones , uso básico de base de datos, preparación de documentación, conceptos basicos de programación, manejo avanzado de ofimática, conocimientos en sistemas bancarios
  • 2-3 años - En soporte aplicaciones / mesa de servicio
  • Consultas a Bases de Datos SQL / ORACLE
  • Software que debe manejar:
    1. Herramientas de Ofimática
    2. Bases de Datos
    3.JIRA
    4. Soap IU
    5. Postman (Deseable)
  • Gestión básica Windows Server / IASS / Servicios Web
  • Sistemas y canales bancarios

Condiciones

Modalidad de contratación: Prestación de Servicios
Hibrido: 2 dias en oficina 3 en casa

$62 - $69 Full time
Administrative Business Partner
  • OpenAI
  • San Francisco
security support growth travel

About the Team

Our Executive Operations team includes Executive Business Partners and Administrative Business Partners, who serve as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We are pivotal in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company.

Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.

About the Role: 

This role is part of a shared hiring pathway for ABPs at OpenAI. Rather than hiring directly for a single team, we evaluate candidates holistically and identify the best fit across the organization as you advance. This ensures alignment between your skills, interests, and where our needs are greatest.

We seek a proactive, friendly, and meticulous Administrative Business Partners to join our Executive Operations team. You will support complex calendar/schedule management for leaders and key team members across departments, handle expenses, organize team offsites or meetings, and manage travel arrangements. This role demands a high level of coordination for both internal and external meetings, working closely under the guidance of our Executive Business Partners.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are not able to consider remote applicants at this time.

In this role, you will:

  • Efficiently manage and organize calendars for multiple leaders, ensuring an optimal schedule that accommodates internal and external commitments.

  • Take charge of coordinating internal meetings, including scheduling, forecasting, and resolving scheduling conflicts.

  • Plan and organize comprehensive travel itineraries, ensuring smooth and efficient travel experiences for leaders.

  • Process and manage expense reports, ensuring timely submission and adherence to company policies.

  • Assist in the planning and executing team offsites and other events, contributing to team building and strategic planning initiatives.

  • Work closely with the broader executive operations team, facilitating effective communication and collaboration within the team and with external partners.

You might thrive in this role if you:

  • 3-5 years of administrative experience in a fast-paced environment.

  • Proven track record of managing internal meetings, scheduling, and conflict resolution.

  • Experience in managing travel arrangements, including flight/transportation and lodging.

  • Proficient in Google Suite for calendaring and communication.

  • Exceptional organizational skills and attention to detail.

  • Strong communication and interpersonal skills.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.



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$$$ Full time
Customer Service Representative
  • Rise25
  • Remoto 🌎
Full Time Google Calendar Google Drive Google Sheets ClickUp Slack

📌 Rol: Customer Service Representative

🌎 Ubicación: 100% remoto

💼 Tipo de Contrato: Part-time


📋 Descripción General

Rise25 busca un/a Customer Service Representative para gestionar comunicaciones con clientes y apoyar al equipo en la producción de podcasts B2B. El rol es clave para mantener relaciones con clientes, responder emails rápidamente y asegurar un servicio de alta calidad. Se requiere un perfil autónomo, detallista y orientado al soporte.


📋 Responsabilidades Principales

• Responder y gestionar emails de clientes

• Administrar tickets de soporte

• Coordinar citas mediante Google Calendar

• Organizar documentos en Google Drive

• Crear y mantener spreadsheets

• Participar en reuniones del equipo

• Apoyar al equipo de producción cuando sea necesario


🎯 Requisitos

• +3 años en customer service, QA o roles similares

• Inglés avanzado (escrito y oral)

• Excelente comunicación y rapidez de respuesta

• Perfil organizado, detallista y confiable

• Capacidad de trabajo autónomo

• Conexión a internet confiable

• Experiencia con ClickUp, Slack (plus)

• Disponibilidad en horario de EE.UU.


🏖️ Beneficios

• Trabajo remoto y flexible

• Cultura colaborativa global

• Club de libros y masterclass mensual

• Reuniones de equipo mensuales

• Programa de mentoring interno

$$$ Full time
DevOps Engineer
  • Bugcrowd
  • Remote - India
system security support manager
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Job Summary We are seeking a DevOps Engineer to support and enhance our cloud infrastructure, CI/CD pipelines, and operational tooling. This role focuses on enabling engineering teams with reliable deployment pipelines and scalable infrastructure for our security platform. Essential Duties and Responsibilities - Maintain and enhance CI/CD pipelines for microservices deployments. - Support cloud infrastructure using Infrastructure-as-Code practices. - Assist in operating Kubernetes clusters and related platform services. - Monitor system health and assist with incident response and root cause analysis. - Implement automation to improve deployment reliability and operational efficiency. - Collaborate with engineers to troubleshoot build, deployment, and environment issues. People Manager Responsibility - This position does not have management responsibility.

Please mention the word **WOW** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Gross salary $900 Full time
Excel Customer Support Training Onboarding
¡Sé nuestro/a próximo/a Bsaler!

¿Te gustaría ser parte de una empresa del mundo de la tecnología que se está desarrollando a nivel latinoaméricano?
Bsale es un software de venta que ayuda a las Pymes a vender, soñamos con simplificar e impulsar la forma de trabajar que tienen las personas en diferentes países de Latinoamérica. En la actualidad hemos acompañado a más de 10.000 pequeñas y medianas empresas en su camino de crecimiento, e impactamos a más de 110.000 usuarios, y procesamos más de 400 millones de transacciones al mes en Chile, Perú y México.

Al unirte a nuestro TALENT POOL, tendrás la oportunidad de ser considerado(a) para FUTURAS VACANTES y formar parte de un equipo que trabaja para transformar la experiencia de nuestros clientes a través de soluciones innovadoras.

Apply to this posting directly on Get on Board.

¿Qué lograrás ejerciendo este cargo?🚀

  • Serás el guía de nuestros clientes: les enseñarás a usar Bsale de manera efectiva, compartiendo recursos y entregando orientación experta para que aprovechen todo el potencial de la plataforma.
  • Impulsarás su crecimiento: acompañarás a cada cliente en sus primeros pasos, capacitándolos y motivándolos a sacarle el máximo provecho al software para hacer crecer su negocio.
  • Configurarás soluciones a medida: implementarás y adaptarás la plataforma según las necesidades de cada empresa, asegurando que su experiencia sea fluida y personalizada.
  • Te convertirás en su partner de confianza: mantendrás una comunicación cercana y constante, resolviendo dudas, ofreciendo apoyo y garantizando que su activación sea exitosa, potenciando su camino con Bsale

¿Qué valoramos en tu postulación? 🎯

  • Técnico profesional administrativo o similar.
  • Al menos 2 años de experiencia en funciones de onboarding, capacitación y atención al cliente.
  • Excel nivel intermedio y/o avanzado.
  • Disfrutar de las relaciones interpersonales y el trabajo en equipo.

¿Por qué trabajar en Bsale?🧡

  • En Bsale, no sólo impactarás y simplificarás el trabajo de miles de emprendedores, sino que también encontrarás un equipo cercano que transforma la industria contigo y en donde eres protagonista de tu crecimiento.
  • ¡Somos una empresa en expansión a nivel latinoamericano! Tendrás la posibilidad de conocer otras culturas.
  • Trabajamos con vestimenta informal, ¡olvídate del dress code! (Secreto shhh! somos team zapatillas).
  • Nuestra ubicación tiene excelente conexión.
  • Ofrecemos contrato por planilla desde el primer día!
  • Contamos con Convenio EPS Pacificos y aporte de 40% como beneficio.
  • Cupones de descuentos en salud, belleza, estudios y entretenimiento.
  • 3 Días libres adicionales a las vacaciones legales en el año.
  • Nos importa que te conviertas en un experto de Bsale, por lo que recibirás capacitación desde un inicio.
Más información relevante
  • Modalidad presencial
  • Nuestro horario es de Lunes a Viernes de 08:00 hrs a 18:00 hrs.
  • Estamos ubicados en Av Santa Cruz 888, Miraflores.

Life insurance BSALE pays or copays life insurance for employees.
Mobile phone provided BSALE provides a mobile phone for work use.
Computer repairs BSALE covers some computer repair expenses.
Computer provided BSALE provides a computer for your work.
Informal dress code No dress code is enforced.
Shopping discounts BSALE provides some discounts or deals in certain stores.
$$$ Full time
Executive Assistant
  • Formlabs
  • Somerville
assistant 3d support travel
About Formlabs: Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before. We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build with us. Watch this video to learn more about how our products are helping our customers innovate!  Your Impact:  As an Executive Assistant at Formlabs, your impact is all about being the high-leverage partner our leadership needs to keep "enabling anyone to make anything." You do much more than manage calendars; you’re the gatekeeper of our leaders' time, ensuring they stay focused on their most critical work, while you handle the complex puzzles of calendars, global travel, and fast-moving priorities. By building deep trust and staying two steps ahead, you become a "hidden engine" for the C-suite, making sure things like department-wide events, celebrations, team meetings and expense processes run without a hitch. Whether you’re automating an old workflow or navigating a busy day in the office, your efficiency is contagious—creating a ripple effect that helps Formlabs stay agile and move faster. This role will require a minimum of 3 days in-office at our Somerville, MA headquarters.  What You’ll Do: Manage the calendars of 2-3 of our C-suite Executives; this includes proactive looking forward (weeks or months at a time), paying attention to business priorities to help elevate and guard time, and navigating unexpected and real-time changes throughout the day. Be the professional internal and external face for executives –both cross-functionally across the business, and externally with clients, investors, and candidates. Ensure that Formlabs is always presented in the most professional light (organized, polished, on-time, communicative). Organize seamless executive travel. Your stakeholders have global teams and international travel throughout the year. These trips typically involve complex itineraries – multiple stakeholder meetings, very busy schedules, and various stops. Plan for the unexpected so that travel goes as smoothly as possible.  Own executive credit cards and receipts. Submit all expense reports on time, and in line with global purchasing policies. Often this means learning the ins-and-outs of our business and finance processes, so that you can move quickly and accurately when purchasing.  Contribute significantly to internal communications for your executive’s departments. Own end-to-end communication streams (this often includes technology set up, content planning, day-of execution, email summaries, and live troubleshooting). Project manage and effectively organize leadership level and department wide events like off-sites, kickoffs, and conferences. Scope of events ranges from 10-500 attendees.  Beyond your executives: Continuously find ways to reduce operational inefficiencies across the business, so we can work more efficiently (automating email groups, updating knowledge management, identifying a tool or resource that will improve how G&A works).  About You: Previous success in a fast-paced and high-autonomy environment, with limited resources and  high individual ownership. The best candidate has been a successful Executive Assistant or Operational Manager before, in a high-growth and quickly changing environment. You are collaborative in nature. You have the cultural fluency and flexibility to work effectively with diverse personalities and working styles, ensuring harmony and momentum. Prioritization and time management are critical. A lot of your work can happen all at once, and not all requests are linear or planned. You need to be able navigate dynamic situations while triaging priorities in real time. A passion for technology, innovation, and entrepreneurship. We want someone who is interested in the business we are in, and is willing to learn a lot about different functions and business priorities, especially of the departments they support.  You are thoughtfully networked across the org and a trusted partner to your executives, colleagues, and important external contacts. You’re tapped into the thread of the company, and anticipate the support you provide, strengthening your value over time.  Uphold our business competencies: understand our business model, revenue goals, and path to profitability. You are independent and resourceful. You always get the job done, whether it’s counting on your own savviness, or tapping into your broader team. Can navigate our tech stack: G-Suite, Slack, Coupa for purchasing, Zoom. You’re a document wizard in all mediums: Sheets or Excel, Google Slides or PowerPoint. Our Benefits & Perks: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) 401K matching and access to financial advisors Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan – Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.Compensation We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact. At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.The annual base pay range for this role is:$70,000—$120,000 USD

Please mention the word **HEARTEN** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
saas system support testing
About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Locations: LATAM, South Africa

About the Company

Our client is an operator-led B2B outbound revenue partner helping post-seed to Series B SaaS companies build predictable pipeline. They deliver a managed outbound system that combines real-time buying signal detection, precision campaign building, high-converting messaging, and CRM-driven performance optimization. Built by experienced revenue leaders rather than traditional agency operators, the business is focused on pipeline predictability, conversion efficiency, and scalable growth. The company is currently in startup mode with strong traction, a growing client base, and a high-performance team environment.

Job Summary

We are hiring a remote Sales Development Representative for a fast-growing B2B SaaS-focused outbound revenue business. This is an excellent opportunity for someone who thrives in a startup environment, enjoys outbound prospecting, and wants to help build a high-growth revenue engine from the ground up.

The ideal candidate has experience in outbound sales, lead generation, and multichannel prospecting, with a strong understanding of how to book qualified meetings and contribute to pipeline growth. Agency experience is highly preferred, and familiarity with GTM engineering, automation, and modern outbound workflows is a major advantage.

Key Responsibilities
  • Execute outbound prospecting campaigns across email, LinkedIn, and other relevant channels
  • Identify and engage qualified prospects within target SaaS accounts
  • Personalize outreach using relevant buying signals and account research
  • Book qualified meetings for the sales team and support pipeline generation goals
  • Maintain accurate records of activity, contacts, and pipeline progression in CRM systems
  • Collaborate with leadership on messaging, targeting, and campaign optimization
  • Track performance metrics including reply rates, meetings booked, and show rates
  • Support sequence testing and outbound iteration to improve campaign performance
  • Work closely with internal stakeholders in a fast-paced, startup-style environment
  • 3+ years of experience as an SDR, BDR, or outbound sales professional
  • Native fluency in English
  • Strong track record in cold outreach, lead generation, and meeting booking
  • Familiarity with HubSpot and Airtable
  • Strong written communication and prospecting skills
  • Comfortable working in a high-accountability, fast-growth environment
  • Ability to manage outbound volume while maintaining personalization and quality
  • Highly organized, proactive, and results-driven
  • Prior agency experience
  • Experience supporting SaaS, go-to-market, or revenue services businesses
  • Familiarity with Clay or broader GTM engineering workflows
  • Automation experience and strong interest in AI-enabled outbound systems
  • Understanding of sequence performance metrics, attribution, and outbound optimization
  • Grit, curiosity, and a builder mindset

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals



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$42000 - $52000 Full time
Intern Procurement
  • Wealthsimple Technologies
  • Toronto
system technical support software

Build something people love

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And we’re just getting started.

We’re looking for someone who thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.

Be a part of our Canadian success story and help shape the financial future of millions. Read our Culture Manual and learn more about how we work.

Internships @ Wealthsimple

At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your internship, you will have the opportunity to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth, provides mentorship, and connects you to the broader Wealthsimple community!Our internship program follows a hybrid work model, where you’ll be working from our Toronto headquarters on Wednesdays and Thursdays. This structure offers the flexibility of remote work, while also providing the collaboration, connection, and mentorship that come from being together in person.

Eligibility

✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp

✔ New graduates - Within 6 months of your graduation date

✔ Available to work full-time hours

✔ Residing in Canada

✔ Able to commute to our Toronto HQ on Wednesdays and Thursdays

About the team

Join our Finance team and play a key role in Procurement transformation. The Procurement team is responsible for managing the company’s vendor spend, ensuring we secure the best value from vendors while maintaining compliance and mitigating risk. We act as strategic partners to all departments, supporting everything from software licensing to professional services. We focus on efficiency and scalability, constantly working to optimize our purchasing processes so our teams have the tools they need, when they need them.

About the role

The Procurement Intern will be a critical support function, specializing in streamlining high-volume, low-value (under $50,000) purchasing transactions and improving data hygiene across our systems. This is a 4-month term that will run from May 11 - August 28.

What you'll do

  • Assist with the end-to-end processing of agreements, including new purchase requests and subscription renewals. Serving as the final checkpoint to close off requests and ensure accuracy and compliance.

  • Support our Spend Under Management transformation by helping ensure all vendor invoices are backed by an approved Purchase Order before payment.

  • Coordinate intake within our e-procurement software (Zip), managing the intake and routing process and ensuring all documentation is complete.

  • Drive supplier e-invoicing adoption by onboarding vendors onto the Zip supplier portal, providing hands-on support to improve compliance and reduce manual invoice processing.

  • Proactively engage with internal requesters and external vendors to resolve information gaps, obtain necessary approvals, and accelerate the purchasing cycle.

  • Partner with Accounts Payable to accurately enter invoices into our systems, ensuring timely and compliant payment processing.

  • Monitor open POs for available funds, proactively flagging and resolving POs at risk of running out of budget before transactions are complete.

  • Maintain records of vendor communications and request statuses, and support the generation of basic reports on request cycle times and procurement bottlenecks.

  • Support system integrity by performing duplicate invoice audits, validating tax treatment, and reconciling non-compliant transactions in Float.

  • Assist with resolving payment exceptions, including returned EFT/ACH payments and financial system integration issues.

Skills you bring

  • Currently pursuing a Bachelor's degree in Business Administration, Supply Chain, Finance, or a related field.

  • Exceptional organizational skills and a keen attention to detail, especially when managing multiple requests simultaneously.

  • Strong verbal and written communication skills for professional follow-up with internal stakeholders and external vendors.

  • A proactive, problem-solving mindset with the ability to identify bottlenecks and suggest process improvements.

  • Comfort with data entry and a high degree of accuracy when processing transactions and managing records.

  • Curiosity and comfort with AI tools to improve productivity, automate repetitive tasks, and support process improvements.

  • Proficiency with enterprise software (or a quick ability to learn) such as our procurement tool, Zip.

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match using our Wealthsimple for Business platform

🌴 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days

✈️ 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year

👥 A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)

🌎 We’re a remote first team with over 1,500 employees across North America - and one of the best things about working here is the people. You’ll be collaborating with incredibly talented, curious, and driven teammates who care deeply about doing great work.


Technology & Innovation at Wealthsimple

We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.

DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.



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$$$ Full time
PR Social Media Intern
  • Sezzle
  • Colombia
support video fintech content

About Sezzle:

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With only one in three millennials owning a credit card and the majority lacking their desired credit scores, Sezzle addresses these challenges through a payment platform that offers interest-free installment plans at online stores. By increasing consumers' purchasing power, Sezzle drives sales and basket sizes for thousands of eCommerce merchants that it partners with.

About the Role:

We are seeking a talented and motivated PR & Social Media Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. 

As a PR & Social Media Intern, you will play a critical support role in building and amplifying Sezzle's brand presence across key channels including LinkedIn, X, Instagram, and TikTok. You'll work closely with the PR and Marketing teams to develop and execute social media strategies, create engaging content, and support ongoing communications initiatives.

This role is a blend of creativity and analytics—you'll help ideate and produce content that resonates with our audiences while also tracking performance and identifying opportunities for optimization. You'll gain hands-on experience in brand storytelling, digital engagement, and public relations in a fast-paced, high-growth environment.

What You'll Do:

  • Assist in developing and executing social media strategies across LinkedIn, X, Instagram, and TikTok
  • Create and schedule engaging, on-brand content (copy, visuals, short-form video concepts).
  • Monitor social media trends and identify opportunities for Sezzle to participate in relevant conversations
  • Support PR initiatives, including media monitoring, coverage tracking, and building press recaps
  • Track and report on social and PR performance metrics, helping identify insights and optimizations
  • Collaborate with cross-functional


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$$$ Full time
Ingeniero de Soporte IT
  • Mediastream
  • Bogotá (In-office)
JavaScript REST API Node.js Customer Service

Descripción de la empresa
Mediastream es una empresa líder en tecnología de streaming que lleva más de 19 años en el mercado. Colaboramos con grandes empresas y emisoras de todo el mundo para ofrecer una solución integral de calidad para la administración de contenidos, la distribución, la producción audiovisual y la experiencia del usuario. Nuestro objetivo es conectar a nuestros clientes con su audiencia de forma sencilla y eficaz, creando nuevas fuentes de ingresos para sus negocios.

Descripción del rol
El rol de Ingeniero de Soporte IT , tendrá la misión de proporcionar un soporte de alta calidad a las plataformas desarrolladas internamente, garantizando una experiencia satisfactoria para los clientes. Será responsable de resolver problemas técnicos, colaborar con equipos de desarrollo y sistemas cuando sea necesario, y contribuir a la mejora continua de los procesos de atención, asegurando la eficacia y la excelencia en el servicio.

Apply to this job opportunity at getonbrd.com.

Funciones del cargo

  • Entregar soporte IT a plataformas desarrolladas internamente, atendiendo consultas, inquietudes y problemas técnicos de los clientes.
  • Utilizar conocimientos técnicos para resolver problemas en primera instancia o escalar adecuadamente a equipos de desarrollo o sistemas para su resolución.
  • Monitorear y asegurarse de que la atención a los clientes sea efectiva, eficiente y cumpliendo con los estándares de calidad establecidos.
  • Mantener un seguimiento detallado por cliente, generando KPI's definidos por la gerencia para evaluar el rendimiento del soporte.
  • Contribuir a la mejora continua de los procesos de atención al cliente, proponiendo soluciones y optimizaciones para entregar un servicio de primer nivel
  • Coordinar con equipos especializados de Nivel 1 (L1) y Nivel 2 (L2), principalmente Desarrollo y Sistemas.
  • Entregar soporte IT a plataformas desarrolladas internamente, atendiendo consultas, inquietudes y problemas técnicos de los clientes.
  • Participar en la documentación de problemas y soluciones para crear una base de conocimientos que facilite futuras consultas.
  • Mantenerse actualizado sobre las características y actualizaciones de las plataformas para brindar información precisa a los clientes.
  • Comunicarse proactivamente con los clientes para proporcionar actualizaciones, resolver problemas y garantizar su satisfacción.
  • Colaborar con los equipos de desarrollo para identificar patrones de problemas recurrentes y contribuir a soluciones permanentes.
  • Participar en la identificación y corrección de posibles errores en las plataformas, trabajando en conjunto con el equipo de desarrollo.
  • Participar en sesiones de formación para mantener y ampliar tus habilidades técnicas y de atención al cliente.

Requisitos

  • Profesional en Ciencias de la Computación, Ingeniería Informática o afines
  • Experiencia previa en soporte IT o servicio técnico al cliente
  • Conocimiento en interacción con API's tipo REST.
  • Conocimiento HTML, JavaScript y Node.js te ayudará a crecer.
  • Experiencia atendiendo clientes, en cargos como IT Service desk o Customer Service.
  • Conocimiento técnico en plataformas SAAS y tecnologías relacionadas.
  • Excelentes habilidades de comunicación, especialmente escritas porque gran parte de la atención se hace a través de chats. Buena ortografía es clave.
  • Habilidad para resolver problemas técnicos de manera efectiva y colaborar con otros equipos.
  • Competencia en inglés y español, tanto hablado como escrito.
  • Habilidades de comunicación excepcionales y capacidad para transmitir información técnica de manera clara y comprensible.
  • Orientación hacia la satisfacción del cliente y capacidad para trabajar en un entorno orientado al servicio.
  • Destreza en la identificación y resolución de problemas de manera estructurada.

Beneficios

  • Día de cumpleaños libre
  • Cuenta premium platzi
  • 1 día administrativo libre
  • Seguro Complementario de Salud.

Health coverage Mediastream pays or copays health insurance for employees.
Computer provided Mediastream provides a computer for your work.
Informal dress code No dress code is enforced.
$$$ Full time
Automation Engineer
  • Syner-G
  • Pittsburgh
consulting support growth financial

COMPANY DESCRIPTION: 

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here. 

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. 

At Syner-G, we

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$60000 - $90000 Full time
Data Analyst
  • Blockchain.com
  • Paris
analyst crypto technical support
Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software.

We are looking for a talented Data Scientist to join our Business Intelligence team. The group is part of a larger Data Science team, informing all product decisions and creating models and infrastructure to improve efficiency, growth, and security. To do this, we use data from various sources and of varying quality. 

WHAT YOU WILL DO:
  • Apply your expertise in data mining, and data visualization to extract insights that can inform our business and product decisions
  • Design, implement and describe to technical and non-technical stakeholders predictive and descriptive models of key business operations and outcomes
  • Create and maintain visualizations including dashboards, reports, and alerts
  • Work together with the product and/or market teams to identify the key metrics to measure the different aspects of the business. 
  • Identify and communicate data insights that improve the way we deliver consumer experience and meet business goals
  • Source appropriate data to support the creation and implementation of product strategies
  • Work across CS, Marketing and Product, help define retail customer segmentation and customer journey profiles

WHAT YOU WILL NEED:

  • Bachelor’s/Master’s degree in STEM (Mathematics, Computer Science, Physics, Engineering, Economics) or equivalent experience
  • Proficiency with probability and statistics


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$$$ Full time
support marketing sales
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what's possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!   The Role Are you ready to elevate purpose and make a tangible difference? As an Inbound Business Development Representative, you will be a trusted partner to our mid-market customers, nurturing relationships and helping them unlock even greater impact. You'll become an expert in Bloomerang's solutions, guiding customers to maximize their use of our purpose-built platform and introducing them to new products and services that help their mission soar. You'll connect insights to impact , ensuring our nonprofits feel savvy and empowered to achieve their biggest goals. Your responsibilities will include but will not be limited to helping grow Bloomerang's customer base by fielding marketing qualified leads for the sales team. You will have the opportunity to further develop your sales skills while partnering with sales teams to turn leads into opportunities To be successful, you seek to be proactive and motivated individual who thrives in a fast-paced, collaborative environment. You need to have except

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$$$ Full time
Corporate Counsel
  • May Mobility
  • Remote
system support operations marketing
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 500,000 autonomous rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary May Mobility is looking for a Corporate Counsel to join and support our Legal team and serve as a trusted business partner across the organization. This is a high-impact, hands-on role for a versatile attorney who thrives in a fast-paced, growth-stage environment. You will negotiate and manage supplier and commercial agreements, help build and maintain compliance programs, review press releases and marketing blogs, and provide practical legal guidance on a range of issues that arise as we scale our autonomous vehicle operations worldwide. The ideal candidate brings subject matter expertise in one or more of the following areas: regulatory affairs, safety and product liability, data privacy,

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$$$ Full time
Content Operations Coordinator
  • Colibri Group
  • United States
coordinator support test manager

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.


We have a rich and storied history. Colibri is one of the pioneers of online professional education,

introducing some of the first web-based professional education courses in 2001. Today, the company’s

family of brands are the leading online professional education platforms in their respective end-markets.

We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned

professionals. To learn more, please visit: www.colibrigroup.com


Position Summary

The Content Operations Coordinator is the engine behind seamless, high-quality content delivery. This role serves as a central hub for workflow execution, ensuring content moves efficiently from intake through production while maintaining strong governance, documentation, and compliance standards.

You’ll play a critical role in keeping high-volume, stage-gated workflows organized, audit-ready, and on track. This includes supporting contract and SOW administration, enabling AI-assisted production workflows, maintaining documentation and compliance readiness, and providing day-to-day operational support across Content Strategy, Project Coordination, Talent & Resource, and B2B Solutions.

This is an ideal opportunity for someone who thrives in structured environments, enjoys bringing order to complexity, and takes pride in enabling teams to execute at a high level.

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What You’ll Do

Contracts, SOWs, and Vendor Administration (10%)

  • Track and reconcile SME contracts and statements of work (SOWs)
  • Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
  • Proactively identify and escalate missing documentation or exceptions, partnering with the Talent & Resource Manager and stakeholders to resolve

AI-Assisted Production Operations (15%)

  • Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
  • Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
  • Track AI usage and workflow adherence to support audits and continuous improvement

Content Quality Assurance (20%)

  • Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
  • Submit and track change orders to address content updates and corrections

Documentation Intake, Compliance & Accreditation Support (20%)

  • Own SME deliverable intake, ensuring completeness of required materials (COI disclosures, accreditation language, bios, supporting assets)
  • Maintain accurate data in content tracking systems and dashboards to support visibility across the development pipeline
  • Manage version control and regulatory documentation to ensure audit readiness across brands and formats
  • Support course updates, replacements, and periodic reviews

Copyright, Permissions & Asset Governance (10%)

  • Serve as the point of contact for copyright and permissions for SME-provided materials
  • Verify licensing and maintain documentation; escalate complex cases as needed

Course Mapping & Tagging (10%)

  • Execute course mapping and tagging workflows across platforms and brands
  • Maintain accurate and consistent tagging to support content discoverability and reporting

Talent, Resource & Scheduling Support (15%)

  • Maintain and update the SME talent database (availability, rates, performance insights, diversity and specialty coverage)
  • Coordinate SME scheduling for webinars, podcasts, and content delivery
  • Support onboarding processes and access provisioning
  • Help enforce SLAs and capacity planning to keep workflows on track


What You'll Bring
  • 2+ years of experience in content operations, publishing coordination, or project/program support (or equivalent combination of education and experience)
  • Strong organizational skills with a high level of attention to detail and documentation accuracy
  • Proven ability to manage multiple priorities in a structured, process-driven environment
  • Experience working with project management tools (e.g., Monday.com), shared documentation platforms, and spreadsheets
  • Comfort navigating multiple systems and collaborating across cross-functional teams
  • Familiarity with LMS or content management systems


Preferred Experience
  • Experience working in accredited continuing education environments (e.g., CME, CNE, CPE)
  • Familiarity with accreditation standards such as ACCME, ANCC, or ACPE
  • Exposure to digital learning production workflows and/or AI-assisted content development with human review


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Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!




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$91455 - $137273 Full time
redis sysadmin technical support

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team.

In this role, you will use and extend your existing technical depth and increase your technical breadth by addressing complex problems for the top companies in the world. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers. You will dive deep into different exciting forefront technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms.

Join the best of the best and continuously learn new things. We are looking for brilliant experts who are curious, persistent, and happy digging through the full stack, from code to Sysadmin to networking to performance. If this sounds like you, please check out the technical foundation we’d like you to bring.

What you’ll do:

  • Work with customers to troubleshoot and resolve complex software issues:

    • Reproduce issues, replicating customer environments as needed.

    • Document issues and contribute to our internal team documentation.

    • Provide Root Cause Analysis

  • Collaborate with Engineering as needed to provide solutions.

  • Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the Cloud or On-premises.

  • Provide technical expertise during testing, deployment, and upgrading of Redis software.

  • Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales.

  • Serve as the customer advocate for timely resolution of issues and handling escalations while helping customers realize and maximize the value of their Redis subscription.

  • Participate in new product development, customer training, and other support-related activities.

This role requires a 5-day work week that includes Saturday and Sunday.

What will you need to have?

  • At least five years of technical experience as a Support Engineer, Systems Engineer, Software Engineer, or Site Reliability Engineer in an enterprise software company

  • At least four years of experience troubleshooting real-time production systems

  • At least two years of hands-on experience with cloud infrastructure.

  • Strong background in scripting or programming languages (Python, Java, C#, JavaScript, Bash, Powershell, etc.)

  • Expert working knowledge in Linux/Unix and networking (TCP/IP)

  • Professional experience working with networking tools like wireshark, tcpdump, etc.

  • Experience in analyzing and debugging production issues at scale.

  • Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.).

  • Working knowledge of Cloud-based and On-premises environments

  • Proficiency in communication and presentation, both written and verbal (in English)

  • Strong technical background with excellent problem-solving and multi-tasking skills

  • High availability and commitment to customers at any time

Extra great if you have:

  • Bachelor of Science in Computer Science or Information Systems

  • Experience with NoSQL databases (especially Redis)

  • Experience working with container orchestration environments, such as Kubernetes

The estimated gross base annual salary range for this role is $91,455 – $137,273 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.



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$$$ Full time
director support strategy management

Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine what’s possible.

 

Title: Executive Director, Safety & Pharmacovigilance

Location: Remote

Reports to: VP, Head of Global Safety and Pharmacovigilance

 

Summary

The Executive Director of Safety & Pharmacovigilance (PV) will play a key role in the global safety strategy and execution for the Company’s cell therapy pipeline across clinical development and post-marketing activities. This role is responsible for leading a compliant, scalable safety organization, ensuring proactive risk management, regulatory compliance, and cross-functional collaboration to support clinical and regulatory milestones.

The ideal candidate brings deep expertise in cell and gene therapy safety, strong regulatory acumen, and experience operating in a lean, fast-moving biotech environment.

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Responsibilities
  • Define and lead the global safety and pharmacovigilance strategy across all development stages.
  • Serve as the safety subject-matter expert for cell therapy programs, including novel and emerging safety risks.
  • Provide strategic safety input to clinical development plans, protocols, investigator brochures, and regulatory submissions.
  • Act as a key member of cross-functional governance and program teams.
  • Oversee all PV activities including case processing, signal detection, risk management, and aggregate reporting.
  • Ensure compliant execution of ICSR reporting, DSURs, PBRERs/PSURs, SUSARs, and safety narratives.
  • In collaboration with other team members, maintain safety databases, vendor oversight, and PV agreements (SDEAs).
  • Lead safety surveillance activities and ongoing benefit-risk assessments.
  • Review and approve safety data, medical assessments, and regulatory safety documents.
  • Contribute to Safety Review Committees (SRCs), Data Monitoring Committees (DMCs), and internal safety governance forums.
  • Lead safety signal evaluation, escalation, and documentation.
  • Ensure compliance with global safety regulations (FDA, EMA, ICH, CIOMS, local health authorities).
  • Partner with team lead for regulatory interactions, inspections, and audits.
  • Author or oversee safety sections of INDs and BLAs, and responses to health authority inquiries.
  • Partner with team members to maintain PV SOPs, processes, and inspection readiness.
  • Lead development and lifecycle management of Risk Management Plans (RMPs) and REMS, as applicable.
  • Proactively identify and mitigate safety risks associated with cell therapy modalities.
  • Support post-marketing safety planning and launch readiness, where applicable.
  • Collaborate in the management of external vendors, CROs, and safety service providers.
  • Contribute to the operational excellence, continuous improvement, and cost-effective PV operations.


Qualifications
  • MD degree
  • 12+ years of experience in pharmacovigilance and drug safety, with at least 5 years in a leadership role.
  • Direct experience supporting cell therapy, gene therapy, or other advanced modalities strongly preferred.
  • Experience in clinical-stage biotech; prior BLA/MAA and/or launch experience is a plus.
  • Demonstrated success interacting with global regulatory agencies on safety matters.
  • Strong knowledge of global PV regulations and safety standards.
  • Strategic thinker with the ability to operate hands-on in a lean organization.
  • Excellent cross-functional leadership and communication skills.
  • Proven ability to balance compliance, scientific rigor, and business priorities.


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The national base salary range for this position is $365K-$390K annually. This salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors that may include but are not limited to quality and length of experience, education, geographic location and alignment with market data. This position is also eligible for bonus, benefits, and participation in the company’s stock plan. 



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$$$ Full time
Analista de Soporte Funcional Bilingüe
  • BC Tecnología
  • Santiago (Hybrid)
Customer Service Ticket Management Process Documentation Logistics

BC Tecnología, una consultora de TI con enfoque en soluciones para clientes de servicios financieros, seguros, retail y gobierno, está buscando cubrir una posición de Analista de Soporte Funcional Bilingüe para apoyar Sellers internacionales (EE. UU. y China) que operan en el Marketplace de Walmart Chile. El rol se integrará en equipos multidisciplinarios que trabajan en proyectos de comercio electrónico y operaciones cross-border, aportando una visión funcional bilingüe (inglés–español) para asegurar una operativa fluida y alineada a estándares globales. El/la candidato/a participará en la gestión de procesos, apoyo a usuarios, documentación de procesos y mejora continua dentro de un entorno híbrido, con posibilidad de crecimiento profesional dentro de la empresa.

Apply directly at getonbrd.com.

Funciones

  • Gestionar tickets de soporte para Sellers internacionales, comunicándose en inglés oral y escrito.
  • Asistir en Seller Center: publicación de productos, gestión de órdenes, logística internacional y cumplimiento de políticas locales.
  • Brindar soporte consultivo, ayudando al Seller a entender procesos y prevenir errores operativos.
  • Escalar casos complejos a Soporte Nivel 2 o equipos internacionales cuando corresponda.
  • Mantener comunicación clara y culturalmente adecuada, alineada a estándares globales.
  • Colaborar en la documentación bilingüe de procesos, plantillas y buenas prácticas.

Descripción

Buscamos un profesional para brindar soporte funcional y consultivo a Sellers internacionales (EE. UU. y China) que operan en Walmart Chile Marketplace, entregando una atención bilingüe de alta calidad. El/la candidato/a debe poseer experiencia en soporte funcional, atención a clientes o e-commerce, y capacidad de comunicación profesional con equipos y Sellers internacionales. Se valorará capacidad analítica, organización y orientación al servicio, con predisposición a trabajar en un entorno dinámico e intercultural.

Beneficios

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.

Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

$$$ Full time
director strategist support growth

Reports to: SVP of Sales
Direct Reports: Alternative Channel Sales Manager

About SkinnyDipped

Located in Seattle, SkinnyDipped was founded by a mom and daughter and two best friends after realizing that nothing is more important than time spent with the ones you love. Starting out of their kitchen, the four women created SkinnyDipped: thinly dipped chocolate almonds that are exceptionally good-for-you and ridiculously delicious. We’re proud to remain a women-led business driven by the belief that healthy snacking should make both you and your body happy.

The Opportunity

We’re looking for a strategic, entrepreneurial Director of Strategic Accounts to lead and scale SkinnyDipped’s business across Foodservice and Alternative Channels nationwide. This includes (but is not limited to) accounts such as corporate campuses, college & university, travel, hospitality, entertainment venues, and unattended retail.

This role owns national channel strategy, key account development, and business planning/forecasting, while also leading and mentoring our Alternative Channel Sales Manager. The ideal candidate is both a big-picture strategist and a hands-on operator - someone who can build the roadmap, open doors, and create a scalable foundation for long-term growth in these channels. This is a highly entrepreneurial role ideal for a sales leader who thrives in high-growth CPG environments and understands the nuances of route-to-market beyond traditional grocery.

If you’re energized by building something from the ground up, partnering cross-functionally, and shaping how a fast-growing brand shows up outside traditional retail -we’d love to talk.

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What You'll Do

Own & Grow National Foodservice & Alternative Channel Business

  • Lead the national strategy for Foodservice and Alternative Channels, identifying priority sub-channels, customers, and growth opportunities.
  • Build and maintain relationships with national and regional foodservice operators, distributors, brokers, and key partners.
  • Serve as the primary owner of national account negotiations, programs, and long-term partnerships.
  • Bring a brand-builder mindset - balancing new business development with sustainable, profitable growth.

Channel Strategy

  • Identify high-priority accounts and build a targeted pipeline for each channel.
  • Ensure channel-appropriate formats, pricing strategies, and margin targets that support both customer needs and company profitability.
  • Evaluate new formats, pack sizes, and channel-specific opportunities to unlock incremental distribution and velocity.
  • Monitor channel performance and competitive dynamics to continuously refine strategy.

 

Build & Execute Annual Business Plans

  • Develop and lead annual channel business plans aligned with company revenue, distribution, and profitability goals.
  • Set clear KPIs and track performance against goals, proactively identify risks and opportunities.
  • Partner cross-functionally with Marketing, Operations, Finance, and Supply Chain to ensure successful execution.

Manage Trade & Promotional Strategy

  • Oversee trade spend and promotional strategy within Foodservice/Alt channels, ensuring efficient use of funds.
  • Conduct post-program analysis to evaluate ROI and inform future planning.
  • Balance growth initiatives with disciplined financial management.

People Leadership & Team Development

  • Directly manage, mentor, and develop the Alternative Channel Sales Manager, providing clear priorities, coaching, and growth opportunities.
  • Establish clear roles, goals, KPIs, and expectations to support execution at both national and regional levels.
  • Foster a positive, collaborative, and accountable team culture.

Broker & Distributor Partnership Management

  • Collaborate with distributor and broker partners to ensure strong execution and coverage across the country.
  • Set clear KPIs and utilize scorecards to track performance and hold partners accountable.
  • Lead regular business reviews and implement action plans to address gaps or unlock opportunities.

Forecasting & Cross-Functional Collaboration

  • Deliver accurate, data-driven forecasts to support production planning, inventory management, and financial forecasting.
  • Leverage distributor reporting, customer insights, and internal tools to improve forecast accuracy over time.
  • Share insights and recommendations with senior leadership to inform broader company strategy.

Represent SkinnyDipped in the Field

  • Attend customer meetings, industry events, and trade shows as needed to support business growth.
  • Travel up to ~40–50% as required.


What You’ll Bring
  • Bachelor’s degree required.
  • 5-10 years of CPG sales experience, with meaningful exposure to non-traditional or foodservice channels
  • Proven success building and scaling national accounts or emerging channels.
  • Experience developing channel strategy, pricing architecture, and customer-specific programs.
  • Experience working with brokers and distributors
  • Prior people management experience strongly preferred.
  • Experience with better-for-you, snack, or food brands a plus.


Skills & Strengths
  • Strategic thinker with strong executional follow-through.
  • Strong financial and analytical skills, including pricing, forecasting, and trade spend management.
  • Excellent communication and negotiation skills, with the ability to influence internally and externally.
  • Highly organized, proactive, and comfortable operating in a fast-moving, entrepreneurial environment.
  • Collaborative leadership style with a roll-up-your-sleeves mentality.


Why You’ll Love Working Here
  • Competitive salary
  • Annual performance bonus
  • Equity opportunity
  • Excellent medical, dental, and vision benefits
  • 401(k)
  • 3 weeks paid vacation + 14 paid holidays
  • Paid parental leave
  • Paid time off to volunteer
  • Wellness & technology stipends
  • Fun, entrepreneurial culture with room to make a real impact


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Our Mission

We craft food that nourishes your body and your spirit. We believe everyone deserves access to clean, delicious snacks—the kind we happily share with our own families. As a women-founded company, we’re committed to uplifting women and the children they care for in our local communities and around the world, because no one—especially a child—should go without love or food.



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$$$ Full time
Principal Data Operations & Migration Lead
  • StarCompliance
  • York, United Kingdom
technical support software financial

About StarCompliance

StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. 


Role  

StarCompliance is looking for a senior, hands-on Data Operations & Migration Specialist to oversee our data feed operations and client data migration capabilities. This role combines technical leadership with day-to-day delivery, acting as a player coach who sets direction, unblocks issues, and still gets hands-on when it matters.


You will own the operational health of broker and client data feeds, lead complex data migration initiatives during client onboarding, and provide mentorship and technical guidance to engineers and analysts across both functions. Deep domain knowledge in financial services data, particularly regulated trading, transaction, or reference data, is critical. 


This role sits within the Enterprise Data function and works closely with R&D, Client Support Services, Professional Services, and Relationship Management to ensure client data is secure, accurate, compliant, and delivered on time. 

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Responsibilities
  • Leadership Responsibilities 
  • Provide technical and operational leadership across Data Operations and Data Migration functions. 
  • Act as a player coach, balancing hands-on delivery with coaching, mentoring, and upskilling team members. 
  • Set standards for operational excellence, data quality, documentation, and incident management. 
  • Own prioritisation and workload planning across feeds and migrations, ensuring delivery commitments are met. 
  • Serve as the escalation point for complex data issues, client escalations, and high-risk migrations. 
  • Partner with Product, Engineering, and Professional Services to influence roadmap decisions and onboarding strategies.  
  • Act as a trusted technical partner for internal teams and external stakeholders during onboarding and operational change. 
  • Translate complex technical and data concepts into clear, actionable guidance for non-technical audiences. 
  • Contribute to client-facing discussions where deep data or feed expertise is required. 

  • Data Feed Operations Ownership 
  • Oversee the delivery, maintenance, and evolution of StarCompliance’s broker and client data feed infrastructure. 
  • Ensure secure setup and ongoing management of SFTP connectivity, access permissions, and encryption standards. 
  • Own operational monitoring of daily and intraday feeds, proactively identifying trends, risks, and failure patterns. 
  • Drive continuous improvement across feed automation, resilience, monitoring, and alerting. 
  • Work closely with the wider Enterprise Data engineering team on feed-related enhancements and defect resolution. 
  • Ensure platforms such as MoveIt and associated automation tooling are stable, well configured, and fit for scale. 

  • Data Migration Leadership 
  • Oversee the planning and execution of complex data migrations from third-party vendors into StarCompliance products. 
  • Define and review migration strategies, data mappings, validation approaches, and cutover plans. 
  • Ensure data integrity, accuracy, and regulatory compliance throughout the migration lifecycle. 
  • Provide hands-on support for data analysis, transformation, and validation where required. 
  • Oversee post-migration support, ensuring issues are resolved quickly and root causes addressed. 


Skills & Experience
  • Strong experience in financial services, fintech, regtech, or similarly regulated data environments.
  • Deep domain knowledge of financial broker feeds, file-based integrations, and operational data pipelines.
  • Hands-on experience with SQL Server, including T-SQL for investigation and data validation.
  • Strong understanding of ETL processes and tooling.
  • Experience with secure file transfer technologies and encryption standards, including SFTP, PGP/GPG, and SSH.
  • Proficiency in scripting and automation using tools such as PowerShell, Python, and SQL.
  • Proven experience leading data operations or data migration initiatives in production environments.
  • Ability to balance strategic thinking with hands-on delivery.
  • Excellent problem-solving skills and calm decision-making under pressure. 


Minimum Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.  
  • Proven leader with 5+ years in data operations, data engineering, data migration, or related technical roles, ideally within financial services or compliance technology. 


How We Think About AI..
  • At StarCompliance, AI is not a side experiment or a specialist niche. We treat it as a practical capability that strengthens how we operate, scale, and deliver secure, high quality data services. 

  • In Enterprise Data, we expect senior leaders to: 
  • Use AI assisted tools to improve operational efficiency. 
  • Stay informed about how AI can enhance data operations, migration strategy, and automation in regulated environments. 
  • Apply AI thoughtfully, with strong awareness of data security, client confidentiality, regulatory risk, and cost. 
  • Help the team adopt AI responsibly in day-to-day operations, without compromising control, traceability, or compliance standards. 


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StarCompliance Background Checks


All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.  To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.  



Equal Opportunity Employer Statement


We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.


This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.




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Gross salary $1500 - 2000 Full time
Data Analysis Excel E-commerce Client Management

En Sendu desarrollamos tecnología para optimizar la logística de empresas e-commerce, integrando múltiples transportistas y reglas de despacho en una sola plataforma.

Operamos en un entorno dinámico, con alto volumen de datos y decisiones que impactan directamente en clientes y resultados. Muchas situaciones requieren análisis, criterio y resolución autónoma.

Buscamos a alguien que se integre al equipo operativo central y pueda moverse con autonomía, asegurando una operación eficiente y de calidad.

This job is available on Get on Board.

¿Qué vas a hacer?

  • Gestionar clientes clave (principalmente vía Intercom)
  • Resolver incidencias operativas complejas de forma autónoma
  • Tomar decisiones que afectan operación, precios y servicio
  • Controlar variables críticas del sistema (cobros, indemnizaciones, facturación)
  • Cruzar información entre proveedores y sistema interno
  • Mantener configuraciones clave (tarifas, comunas, reglas)
  • Detectar y mejorar procesos, flujos y automatizaciones

Requisitos excluyentes para el éxito

🧠 Lo que necesitas (excluyente)

  • +3 años en operaciones / logística / ecommerce
  • Excel avanzado real
    • Tablas dinámicas
    • Cruce de datos
    • Manejo de grandes volúmenes
  • Experiencia con clientes exigentes (B2B idealmente)
  • Alta autonomía (no necesitas instrucciones para todo)
  • Orden, criterio y responsabilidad

🚫 No es para ti si:

  • Buscas un rol de soporte o atención básica
  • No te gusta trabajar con datos o Excel
  • Evitas conflictos con clientes
  • Te incomoda tomar decisiones que impactan cobros o servicio
  • Necesitas instrucciones paso a paso constantemente

Lo que ofrecemos

  • Rol crítico y de alta confianza
  • Autonomía real
  • Teletrabajo
  • Buen ambiente de trabajo

Gross salary $350 - 500 Full time
Customer Success Executive Junior Técnico B2B/ IoT
  • Guinea Mobile SAC (Cuy Móvil)
  • Lima (Hybrid)
Internet of Things Customer Support Technical Reporting Mobile Networks

Guinea Mobile SAC es una startup latinoamericana de tecnología en telecomunicaciones, fundada en 2019, con sede en Lima, Perú. Nos especializamos en desarrollar soluciones innovadoras que transforman y optimizan la experiencia móvil.

Los impulsores estratégicos clave de nuestro éxito son nuestra tecnología única, tanto en lo que respecta a las interfaces de usuario y el análisis de datos de última generación como la plataforma de tecnología operativa que se maneja.

Se encuentra en la búsqueda de 1 Customer Success Executive Junior - Técnico B2B IoT.

© Get on Board. All rights reserved.

Funciones del cargo

  • Funciones operativas al 100% de clientes asignados, en CMS.
  • Visita comercial a clientes claves..
  • Consultoría IoT a clientes cartera.
  • Activación 70% online, 30% Campo.
  • Soporte venta a clientes cartera en recuperación. y asignada.
  • Soporte resolución de consultas técnicas a clientes cartera.
  • Coordinación de logística en atención de requerimientos y envíos.
  • Realizar seguimiento de sus activaciones, post venta y bajas.
  • Análisis de Cartera mensual y plan de acción.
  • Comunicación por llamada con todos los Clientes IOT, para sus facturaciones y pagos mensuales.
  • Atender a los CS en sus consultas de configuraciones y bondades de equipos de GPS.
  • Soporte resolución de consultas técnicas a clientes cartera Guinea - Multioperador
  • Reportería sobre soluciones aplicadas a los clientes.
  • Seguimiento a la operatividad de los dispositivos IoT con los SIM CARD (CUY - MULTIOPERADOR) de manera óptima

Requerimientos del cargo

  • Técnico o conocimientos comprobados en Telecomunicaciones, Electrónica, Sistemas, Informática o Redes.
  • Deseable formación en atención al cliente o ventas B2B.
  • Experiencia en el rubro 1 año.
  • Ubicación: Lima.
  • Conocimientos en bases de IoT (GPS, M2M).
  • Conocimiento Redes móviles 2G / 3G / 4G / LTE.
  • Conocimiento de SIM M2M / multioperador.
  • Manejo básico de plataformas GPS/IoT y tickets de soporte.
  • Manejo y lectura de reportes técnicos, redacción de reportes técnicos.
  • Conocimientos: APN, IMEI, ICCID, MSISDN

Condiciones

  • Horario híbrido (2 a 4 días en oficina).
  • Full time: 48 h semanales 6 días a la semana L a S.
  • Contrato: 3 meses de prueba + 6 meses renovables.
  • Ingreso a planilla.
  • Sueldo fijo: S/ 1,300 – S/ 1,500 Tope.
  • Movilidad: S/ 100 (aplicativos).
  • Variable en base a cantidad de líneas activas mensuales
  • Variable en base a soles vendidos por alta
  • Variable por alcance de objetivos grupales

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Gross salary $400 - 500 Full time
Analista de Incidentes
  • Coderslab.io
  • Lima (Hybrid)
Customer Service Service Desk Jira Ticketing tools

Coderslab.io es una organización en crecimiento con presencia global, que emplea a más de 3,000 profesionales y opera con oficinas en América Latina y Estados Unidos. Formarás parte de equipos diversos integrados por talento top 1% en tecnología, involucrados en proyectos innovadores y desafiantes que acelerarán tu carrera. Tendrás la oportunidad de colaborar con profesionales experimentados y trabajar con tecnologías de vanguardia para transformar soluciones tecnológicas de nuestros clientes.

Nos encontramos en la búsqueda de Analistas de Incidentes Jr. para sumarse al equipo de Operaciones TI. La posición está orientada a perfiles con experiencia en mesa de ayuda y gestión de tickets, con foco en la resolución eficiente de incidentes y la correcta documentación de los mismos.

Official job site: Get on Board.

Funciones del cargo

Gestionar y dar seguimiento a tickets de incidentes a través de herramientas de soporte.

Analizar, clasificar y priorizar incidentes reportados por usuarios.

Brindar soporte de primer nivel, resolviendo consultas e incidencias básicas.

Escalar incidentes a niveles superiores cuando corresponda.

Documentar correctamente la resolución y cierre de tickets.

Asegurar el cumplimiento de los tiempos de respuesta y resolución (SLA).

Mantener comunicación fluida con usuarios y equipos internos.

Registrar información clara y precisa en los sistemas de gestión.

Requerimientos del cargo

Experiencia mínima de 1 año en:

  • Mesa de ayuda / Service Desk
  • Resolución de incidentes
  • Atención de reclamos y usuarios
  • Gestión y seguimiento de tickets

Conocimientos en:

  • Herramientas de ticketing (idealmente Jira)
  • Documentación de incidentes y cierre de tickets

Deseable:

  • Experiencia en banca o servicios financieros

Otros:

  • Buenas habilidades de comunicación
  • Orientación al cliente
  • Organización y seguimiento de tareas
  • Disponibilidad inmediata

Condiciones

Ubicación: San Borja, Lima, Perú (Calle Carpaccio 250, Piso 08)
Modalidad: Híbrida (3 días presenciales por semana)
Duración: 3 a 6 meses
Tipo de contrato: Recibo por honorarios (Boleta)

$$$ Full time
support financial management operations

Clover is reinventing health insurance by working to keep people healthier.

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member's complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.

The Payment Integrity team is a motivated, collaborative team sitting at the intersection of Clover's provider relationship operations, data infrastructure, and software. The Payment Integrity team ensures that Clover pays claims in a fair, transparent, compliant, and medically justified manner. Come join us as we discover new opportunities to improve the financial health of Clover while strengthening provider relationships and building a better healthcare system.

As an Operations Associate for Payment Integrity at Clover Health, you will play a key role in facilitating the underlying processes that support various cost containment work streams. You will help drive value for every member by ensuring that Clover's medical claims are paid accurately and be responsible for facilitating recoveries on a growing membership base while supporting coordination between internal and external stakeholders.

As an Operations Associate, Payment Integrity, you will:

  • Execute Claim Reprocessing Cycles: Facilitate the aggregation of high-volume claim batches for reprocessing. Utilize advanced data management and spreadsheeting techniques to merge, review, and validate cycles of claim adjustments, ensuring precision prior to final submission.
  • Perform Reprocessing Reconciliations: Facilitate backend controls to audit the accuracy of batch-reprocessed claims. Conduct comprehensive reconciliations to ensure that all expected adjustments are

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$$$ Full time
saas teach consult support

What’s CrowdRiff? 


Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.


✨ CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment. 


Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti 🌊, exploring Napa’s wine country🥂, bungee jumping in Queenstown 🤩and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.


At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That’s why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our ‘DevDollars’ program. 


Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you’re just our type. 💯


Your Role: Business Development Representative 


We’re looking for strategic sales professionals to join CrowdRiff’s dynamic sales team. In this role you will have an opportunity to work on a visual marketing platform that’s transforming the global travel industry. You will work, learn, and develop with an awesome and very agile team who will teach you about SaaS software sales, the industries we work in, and how to truly uncover each and every opportunity. Our most successful BDRs are highly organized, have a positive attitude, love travel & technology, and have a fun sense of humor.

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What You'll Do:
  • Work with exciting, international brands, helping them leverage user-generated visuals to drive their marketing efforts
  • Supercharge your Business Development efforts and discover new opportunities into ideal prospective companies
  • Qualify inbound leads creating new opportunities for Account Executives as a primary responsibility. In addition, qualify and  prospect outbound leads
  • Manage top of funnel sales activities by working closely with our Marketing and Customer Success teams
  • Attend online industry trade shows and conferences to meet customers and prospects. You'll represent the CrowdRiff brand and offering, and educate prospective partners on best practices we’re seeing in the marketplace
  • Report on daily/weekly outbound activities, and present wins and losses
  • Manage and monitor your work using technologies like Salesforce, Outreach and Hubspot


Ideally, you'll have:
  • 1+ years in top-of-the-funnel inbound and outbound sales (open to recent grads)
  • Passion for the travel industry
  • Experience in a startup, SaaS company, SMB clients or the tourism industry are assets
  • Strong communication skills


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$60,000 - $75,000 a year
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Why CrowdRiff? 

At CrowdRiff, we don’t just believe in wow-ing our customers, but also our employees. That’s why, in addition to your competitive salary and benefits plan, we offer perks like: 


Well-being & growth: 

🍼 Parental leave

📚 Extended learning and development opportunities through our DevDollars program 

💰 Equity incentives


Flexibility at work: 

☀️ Feel-Good Fridays:Enjoy a half-day off every other Friday in summer

🗓️ No-meeting Fridays year-round

💻 Flexible work hours

🎉 Regular team socials & team events


Travel: 

⛱ Up to 8 weeks of vacation 

💲 Up to $3000 towards your next trip 

🌍 Travel and work from a country of your choice for 90 days 

🧳 Access to a personal travel concierge 


Want to hear more? Visit our website and learn more about our team. 


We use AI tools to help support parts of our interview process and improve the candidate experience.


Upon request, CrowdRiff will provide job applicants with any accommodations they may require for the interview process, candidate assessments, and all other applicable steps within the recruitment and selection process. When requested, CrowdRiff will consult with the applicant to provide suitable accommodations. 



CrowdRiff is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws.  Selection decisions are solely based on job-related factors. 




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$$$ Full time
strategist support testing growth
  • Location: Remote / Virtual
  • Job Type: Full-Time

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

We are seeking a Senior Ecommerce Creative Strategist to lead the development of high-performing creative strategies that drive revenue and customer acquisition across ecommerce channels. This role combines creative direction, performance marketing insights, and ecommerce expertise to build campaigns that convert across paid media, landing pages, and product experiences.

The ideal candidate understands direct response creative, consumer psychology, and ecommerce growth levers, and can translate performance data into scalable creative strategies.

Responsibilities:

  • Develop and execute data-driven creative strategies for ecommerce campaigns across paid social, display, and video platforms.
  • Lead the ideation and development of high-converting ad creatives including UGC, static ads, video scripts, and landing page concepts.
  • Translate performance insights into scalable creative frameworks and testing roadmaps.
  • Partner with growth marketing, media buying, and analytics teams to align creative with performance objectives.
  • Analyze campaign performance to identify creative trends, winning angles, and new testing opportunities.
  • Optimize messaging, hooks, and visual storytelling based on audience insights.
  • Provide clear creative briefs and direction to designers, copywriters, video editors, and content creators.
  • Review creative outputs and ensure they meet brand standards and conversion goals.
  • Oversee the creative testing pipeline, ensuring continuous iteration.
  • Support the development of high-converting landing pages and product pages.
  • Collaborate with CRO teams on offer positioning, product storytelling, and funnel optimization.
  • Align creative messaging with customer journey stages.
  • Conduct competitive research, audience research, and trend analysis to inform creative direction.
  • Identify emerging creative formats and platforms relevant to ecommerce growth.

  • 2+ years of experience in creative strategy, performance marketing, or ecommerce growth
  • Proven success developing high-performing paid media creatives
  • Deep understanding of direct response marketing and ecommerce funnels
  • Experience working with Meta, TikTok, YouTube, or other paid social platforms
  • Strong analytical mindset with the ability to interpret performance data
  • Excellent communication and leadership skills
  • Experience in DTC ecommerce brands or agencies
  • Familiarity with CRO and landing page optimization
  • Experience managing creative teams or freelance creators
  • Knowledge of UGC production and influencer content strategies
  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.


Please mention the word **COMPLEMENTS** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Gross salary $800 - 1200 Full time
Support Specialist
  • Centro Medico del Trabajador
  • Lima (In-office)
Jira Technical Support Documentation User Training
En Centro Medico del Trabajador, somos un centro de salud dedicado a exámenes preocupacionales y medicina preventiva. Nuestro equipo desarrolla y opera un software de salud ocupacional para facilitar la gestión de servicios y la experiencia del usuario. Buscamos incorporar a una persona para apoyar el uso diario del sistema, con foco en la operación estable, la satisfacción de los usuarios y la mejora continua de procesos relacionados con la plataforma y su entorno tecnológico.

Job opportunity on getonbrd.com.

Principales responsabilidades

  • Brindar soporte funcional sobre el uso del software corporativo de salud ocupacional.
  • Configurar productos y servicios de salud dentro de la plataforma.
  • Diagnosticar incidencias, documentarlas y coordinar con el equipo de desarrollo cuando corresponda.
  • Gestionar y dar seguimiento a tickets en Jira.
  • Capacitar a usuarios en buenas prácticas del sistema.
  • Identificar oportunidades de mejora en procesos asociados al software.
  • Apoyar en tareas de soporte técnico nivel 2 (hardware, configuración de equipos y soporte TI básico).

Perfil y experiencia

Buscamos un/a Support Specialist orientado/a al servicio y con interés en tecnologías de salud ocupacional. Debe poseer habilidades para comunicarse de manera clara con usuarios no técnicos, capacidad de analizar problemas funcionales y colaborar con equipos de desarrollo para resolver incidencias. Se solicita experiencia previa en soporte de software, familiaridad con Jira y disposición para aprender en un entorno de salud con altos estándares de calidad. Se requiere capacidad para documentar procesos, trabajar de forma organizada y mantener una actitud proactiva para identificar mejoras en la plataforma.

Competencias deseables

  • Experiencia previa en soporte de software o aplicaciones empresariales.
  • Conocimientos básicos de TI y hardware, así como de redes ligeras.
  • Habilidad para capacitar usuarios y crear guías de uso.
  • Conocimiento de metodologías de resolución de incidencias y buenas prácticas de servicio al cliente.
  • Inglés técnico básico (lectura de documentación y tickets).

Beneficios

  • Cursos en Udemy, fomentando tu crecimiento y aprendizaje continuo.
  • Exámenes preventivos regulares y seguro complementario de salud.

$$$ Full time
Técnico de Soporte Terreno/ Part Time
  • BC Tecnología
  • Santiago (In-office)
Office 365 MacOS User Support Hardware Installation
BC Tecnología es una consultora de TI que administra portafolio, desarrolla proyectos y ofrece outsourcing y selección de profesionales para clientes en servicios financieros, seguros, retail y gobierno. Nuestro objetivo es crear equipos ágiles para áreas de Infraestructura, Desarrollo de Software y Unidades de Negocio, priorizando soluciones orientadas al cliente, metodologías ágiles y desarrollo de productos. La posición reporta a proyectos internos y de clientes, con enfoque en soporte y administración IT, en un entorno colaborativo y de aprendizaje continuo.

© Get on Board. All rights reserved.

Funciones y responsabilidades

  • Realizar instalación, configuración y mantención de equipos (PC, notebooks y periféricos).
  • Gestión de inventario TI y mantenimiento de salas multimedia (conexiones, dispositivos, Kramer o similares).
  • Instalación y mantenimiento de impresoras y software corporativo (SO, Office, antivirus, VPN, sistemas internos).
  • Soporte a aplicaciones de escritorio y entornos Mac (OSX).
  • Configuración de correo (Exchange / Office 365), y de dispositivos móviles corporativos (teléfonos, tablets).
  • Gestión de perfiles de usuario y carpetas compartidas; resolución de problemas de conectividad (Internet y VPN).
  • Configuración de IP, respaldos de datos y soporte en videoconferencias.
  • Instalación y soporte de telefonía (analógica, digital e IP) y de proyectores; mantenimiento de cables, lámparas y filtros.
  • Instalación y mantenimiento de red (switches, routers, cableado); configuración LAN/WIFI; resolución de fallas de conectividad y soporte en servidores y enlaces de red.
  • Soporte Hyflex: asistencia técnica en salas Hyflex, configuración de equipos (PC, cámaras, pantallas interactivas, streaming) y resolución de incidentes en tiempo real; capacitación a usuarios.
  • Colaborar con el equipo para garantizar operaciones de TI estables y seguras, siguiendo políticas de seguridad y buenas prácticas.

Requisitos y perfil buscado

Buscamos un técnico de soporte IT con orientación a servicio al usuario y habilidades para trabajar en entornos dinámicos. Se valorará conocimiento práctico en instalación, configuración y troubleshooting de hardware y software en entornos empresariales. Capacidad para priorizar tareas, trabajar bajo presión y comunicarse de forma clara con usuarios de distintas áreas. Se requiere disponibilidad para jornada de lunes a viernes en horario 08:00 a 14:00 hrs, y residencia en Las Condes (Fernández Concha 700) o cercanías.
Competencias técnicas: administración de PCs y notebooks, So, Office, VPN, Exchange/Office 365, dispositivos móviles, redes básicas (LAN/WiFi), impresión, videoconferencias y salas Hyflex. Conocimientos en Mac (OSX) son deseables. Habilidades de diagnóstico, resolución de problemas, organización de inventario y documentación de procesos. Orientación al cliente, trabajo en equipo, y compromiso con la mejora continua.

Beneficios y entorno

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

Gross salary $1200 - 1500 Full time
Technical Support API Integration Documentation Troubleshooting
En BC Tecnología somos una consultora de TI con más de 6 años de experiencia, dedicada a administrar portafolios, desarrollar proyectos y ofrecer servicios de outsourcing y selección de profesionales. Nos enfocamos en equipos ágiles para Infraestructura, Desarrollo de Software y Unidades de Negocio, trabajando con clientes de servicios financieros, seguros, retail y gobierno. Buscamos ampliar nuestro equipo con un/a Soporte Técnico Nivel 2 para trabajar en proyectos de eCommerce y marketplaces, asegurando la continuidad operativa, escalando incidencias y mejorando la experiencia de usuario en plataformas de pedidos, integración de sistemas y gestión de catálogos.

This job offer is on Get on Board.

Funciones y responsabilidades

  • Atender y resolver incidentes de Nivel 2 en plataformas eCommerce/Marketplace (pedidos, integraciones, catálogo).
  • Monitorear infraestructura básica y redes asociadas a las plataformas para garantizar disponibilidad y rendimiento.
  • Analizar y documentar incidencias, crear guías y procesos de escalamiento para resolución eficiente.
  • Colaborar con equipos de Infraestructura, Desarrollo y Soporte para identificar mejoras y optimizar flujos de trabajo.
  • Gestionar interacciones con proveedores y clientes internos, asegurando una comunicación clara y oportuna.
  • Apoyar en tareas de diagnóstico, troubleshooting y verificación post-incidencia para evitar recurrencias.

Requisitos y perfil buscado

Buscamos un/a profesional con experiencia comprobable en soporte técnico de Nivel 2, enfocado/a en plataformas eCommerce o marketplaces. Se requiere un buen manejo de tecnologías de infraestructura y redes básicas, capacidad de análisis y resolución de problemas, y un inglés técnico suficiente para entender y documentar incidencias. La experiencia en entornos de comercio electrónico y la habilidad para trabajar en modalidad híbrida (presencial y remoto) en Huechuraba son imprescindibles.
Competencias clave: orientación a resultados, comunicación efectiva, trabajo en equipo, proactividad y capacidad de priorización ante incidentes críticos. Se valorará experiencia en herramientas de monitoreo, gestión de incidentes y documentación técnica, así como un enfoque de servicio al cliente orientado a la calidad y la mejora continua.

Requisitos deseables

Certificaciones relacionadas con redes o infraestructura, experiencia previa en entornos de eCommerce, conocimiento de integraciones API y plataformas de pedidos, y capacidad para trabajar en proyectos con altos niveles de servicio al cliente. Se valora también disponibilidad para horarios flexibles y capacidad de adaptación en un entorno de trabajo dinámico.

Beneficios y cultura

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.
La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.
Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

Health coverage BC Tecnología pays or copays health insurance for employees.
Computer provided BC Tecnología provides a computer for your work.
$$$ Full time
Vice President Client Success West
  • EnableComp
  • Franklin, TN
support software growth travel

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. 


Position Summary

The Vice President, Client Success (VP) is responsible for cultivating positive, long-term relationships across the EnableComp client base in partnership with internal EnableComp operations and sales leadership. The VP is responsible for interacting with customers on an executive level; and acting as an extension of the client; understanding and communicating agreed upon expectations to internal departments and increasing the market share of business by providing service that meets and exceeds customer expectations. Through ongoing communication, the VP delivers the highest level of client service and ensures product and service success at each client site.

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The Job Responsibilities Include
  • Client Relationship/Management: 25%
  • Collaboration with other EC functions: 25%
  • Client Business Reviews and Meetings: 25%
  • Introducing and selling new solutions to existing clients, including having a target sales quota: 25%
  • Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities
  • Will oversee all Client Success activities for designated clients within the assigned Region.
  • Will oversee 4-5 directors of Client Success acting as a mentor and team lead ensuring they hit all of their goals
  • Communicate and coordinate with Senior Vice President, Client Success to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard.
  • Acts as an “ambassador” for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients.
  • Manages certain KPI metrics visible to the EnableComp ELT team and Board of Directors, including NPS scoring and client retention goals. 
  • Uses a consultative approach to best serve each client to ensure we are delivering the right services at the right time to meet each client’s needs.
  • Reviews, understands and tracks assigned client’s performance goals and meets regularly with our clients to review their status and progress with an emphasis on highlighting EnableComp’s value proposition and ROI across product lines.
  • Ensures EnableComp’s monthly and quarterly reporting packages are generated and delivered to assigned clients timely, and that they consistently reflect the pertinent EnableComp metrics and benchmarks. 
  • Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. 
  • Schedule and attend regular meetings or conference calls with assigned clients to discuss current status and reports and ensures the necessary EnableComp team members contribute appropriately for the meetings.
  • Develop agendas and other presentation materials, create meeting summaries and generate meeting deliverables.
  • Assist Implementation with the roll out of any process update/rollout initiatives and manage client deliverables post-implementation.
  • Manage and control client obligations, maintaining a high level of customer satisfaction at all levels of the organization.
  • Identify cross-sell opportunities within the assigned client base, escalating to the assigned outside sales executive for applicable territory/client. Escalates to Sales Executive when needed. 
  • Participates in internal client account review meetings (sales forecast, at risk, etc.).
  • Use of independent judgement and discretion as it relates to responsibilities detailed above.
  • Other duties as required.


Requirements & Qualifications
  • Bachelor’s Degree in Business, Sales/Marketing or other related field of study
  • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, namely engaging hospital revenue cycle management.
  • Equivalent combination of education and experience will be considered.
  • Experience with claims billing and IT/EDI systems preferred.
  • Experience with CRM software (e.g. Salesforce.com)
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Special Considerations & Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders.
  • Strong passion for serving the needs and expectations of the client.
  • Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders.
  • Excellent written and oral communication skills to communicate with internal stakeholders and external clients.
  • Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management.
  • Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude.
  • Strong analysis and problem-solving skills.
  • Must be able to manage conflicting priorities, while being extremely adaptable and flexible.
  • Up to 30%  travel required.


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EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

 

EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

 

 Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” â€“ Revenue Specialist

 

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” â€“ Supervisor, Operations



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$65000 - $100000 Full time
saas support software test

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.

We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.

*This is an existing vacancy

ABOUT THE ROLE

The Business Development Representative, Enterprise utilizes the core capabilities of a BDR to generate new business opportunities at accounts not already showing interest in Spellbook. This role focuses on generating new mid-market connections and deals and collaborates closely with the BDR Manager on standing up campaigns, outreach methods and lead generation channels in green space.

This position is ideal for a driven and ambitious individual looking to advance their career in sales at a growing organization and enjoys the flexibility and freedom provided in a new sales motion with a massive TAM.

RESPONSIBILITIES

  • Prospect, identify, engage and qualify new business opportunities through calls, emails, social and additional channels.

  • Maintain a high level of daily activity, including cold calls, emails, and social touches.

  • Develop a strong understanding of the company’s products and services to effectively communicate value propositions to prospects.

  • Set qualified appointments and meetings for the midmarket and enterprise sales team.

  • Track all activities in the CRM system, ensuring data accuracy and completeness.

  • Participate in workshops regularly, including role-playing sessions, copy creations and call reviews to continuously upskill and learn test best practices.

  • Report on successes in data-driven fashion while staying cognizant of the gut-check likelihood of success of a campaign

  • Provide feedback for development of talk tracks, standard email sequences, etc. in an ongoing effort to improve a new, dedicated outbound motion for Spellbook!

  • Collaborate with the SDR Manager to expand bandwidth and reach while increasing engagement and conversion rates.

  • Develop and present new best practices, outreach strategies, and messaging techniques to the team.

  • Work with leadership to implement and refine SDR/BDR processes and workflows.

  • Stay up-to-date with industry trends and competitors to identify new opportunities for growth.

  • Own an account list and/or territory and leverage indicators, intent signals and trends to engage prospects with the right timing

  • Self-motivate and understanding of the inputs and activities volume required to achieve success

  • Technical ability with prospecting, sales engagement and CRM tools, with emphasis on tracking data and hygiene in a shared digital space

  • Perform other duties as assigned to support the organization’s needs, consistent with the scope and level of this role.

QUALIFICATIONS

  • 1+ years of experience as an SDR, BDR, or in a similar sales role.

  • Demonstrated success in meeting or exceeding quotas.

  • Experience in a start up or building out a new motion is a plus

  • Excellent communication and interpersonal skills.

  • Familiarity with CRM software (e.g., Hubspot/Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).

  • Ability to thrive in a fast-paced, dynamic environment.

NICE TO HAVES

  • Proven track record of developing effective sales strategies.

  • Experience in SaaS or technology sales is an advantage.

  • Strong organizational skills and attention to detail.

WHY JOIN SPELLBOOK?

  • Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done

  • Access our company-paid group benefits for you and your family, with $1,000 towards mental health support

  • Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year

  • Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows

  • Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee

Inclusive Hiring at Spellbook

We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.

Use of Artificial Intelligence in Recruitment

Spellbook uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices.

Our Compensation Philosophy

Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.



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Gross salary $2000 - 2700 Full time
ITIL IT Support Technical Documentation System Monitoring

Contac Ingenieros es una empresa especializada en proveer soluciones integrales para la industria minera, enfocándose en la optimización y modernización de procesos mediante tecnología y conocimiento especializado.

La Misión del Rol es dar soluciones técnicas especializadas a incidentes y requerimientos de la plataforma PI System-AVEVA, garantizando su estabilidad y proponiendo mejoras que impacten directamente en la operación del cliente, el cual pertenece a la industria minera.

This posting is original from the Get on Board platform.

Funciones del cargo

  • Administrar, diagnosticar y mantener servicios asociados a PI System-AVEVA.
  • Atender y resolver incidentes complejos de usuarios internos y externos.
  • Monitorear proactivamente la salud de la plataforma y proponer mejoras.
  • Instalar, configurar, actualizar y migrar software de manera segura.
  • Elaborar documentación técnica y capacitar a usuarios en buenas prácticas.
  • Participar en proyectos de mejora continua y optimización de sistemas.

Requerimientos del cargo

  • Título en Informática, Electrónica o carrera afín.
  • +4 años de experiencia en soporte informático.
  • Experiencia comprobable en PI System-AVEVA. (Excluyente)
  • Disponibilidad para trabajar en turno 7X7 remoto.

Opcionales

  • Conocimientos en integración de sistemas y buenas prácticas ITIL.
  • Inglés técnico deseable.

Condiciones

  • Modalidad remota, jornada 7x7.
  • Proyecto desafiante en la industria minera, con foco en soporte especializado.

Life insurance Contac Ingenieros pays or copays life insurance for employees.
Health coverage Contac Ingenieros pays or copays health insurance for employees.
Computer provided Contac Ingenieros provides a computer for your work.
Gross salary $850 Full time
Data Analysis Excel Customer Service CRM
ComunidadFeliz es una empresa SaaS para la administración edificios y condominios.
Nos llamamos Comunidad Feliz porque creemos que podemos cambiar la realidad de las comunidades, darles herramientas para tomar decisiones correctas, apoyo para una buena gestión y sana comunicación entre vecinos, finalmente, crear una Comunidad Feliz
¡Únete a nuestro equipo como Agente de Customer Care y sé parte de una empresa innovadora en el sector SaaS! Nos especializamos en ofrecer un software avanzado de administración de edificios y condominios que está transformando la forma en que las comunidades gestionan sus operaciones.
Sueldo Neto: $850.000 CLP
Horario (CL) 09:00 a 18:30 hrs Lunes a Viernes.
Esta oferta laboral se rige bajo la Ley N° 21.015, que promueve e impulsa la inclusión de personas con discapacidad en el ámbito laboral. Si requieres algún tipo de adecuación razonable para integrarte a nuestros equipos, no dudes en mencionarlo en tu postulación.

Apply to this job directly at getonbrd.com.

¿Qué desafíos enfrentarás?

  • Seguimiento a la satisfacción del cliente en todas sus etapas..
  • Brindar soluciones para mejorar NPS global.
  • Registro y monitoreo de indicadores.
  • Análisis de datos y elaboración de informes para otras áreas.
  • Seguimiento del uso de las cuentas.
  • Retención de clientes en peligro.
  • Retención de clientes con cambio de administrador.
  • Atención y llamado de los clientes que califiquen de manera negativa las atenciones de Customer Care
  • Responder tickets y requerimientos relacionados a conocimiento principal del sistema.
  • Resolución de casos y requerimientos de clientes.
  • Fidelización y retención de clientes.

¿Qué necesitas para postular?

  • 2 años de experiencia en áreas de atención al cliente, específicamente en fidelización/retención. (Excluyente)
  • Excelente ortografía y redacción.
  • Habilidades comunicacionales extraordinarias.
  • Buen manejo de Excel y google sheets (Se realizará evaluación).
  • Conocimientos sobre NPS.
  • Hubspot nivel intermedio

Suman Puntos Felices

Conocimiento en NPS
Deseable estudios en administración, finanzas o similares.
Experiencia con roles similares en startups

Beneficios

Trabajo Remoto 🏠: Tenemos una cultura remota que prioriza los valores y herramientas remotas.
Excelente Cultura 🎉: Mensualmente fomentamos la cultura mediante 2 eventos digitales a nivel empresa y 1 evento a nivel de equipo.
Día Libre el Día de tu Cumpleaños 🎂.
¡Miércoles de Vida! 🏃‍♂️: Te damos 1 hora para que puedas tomar al inicio o al final de tu jornada para que puedas hacer tu deporte favorito.
Viernes Corto 🕔: ¡Los días viernes se sale a las 17:00 hrs!
15 Días de Vacaciones al Año 🌴.
Desarrollo de Carrera 📈: Planes de carrera y cursos formativos.
Días de Salud 💊: Te pagaremos el 100% de los 3 primeros días de una licencia médica que no cubre tu previsión (en cualquier país) cada año.
Provisión de Días de Salud para +3 Días 🏥.
Permisos por Matrimonio, Nacimientos, Lactancia, Adopción 👰🤱.
Bono de Festividades 🎁: Entregamos bono en diciembre.

Internal talks ComunidadFeliz offers space for internal talks or presentations during working hours.
Paid sick days Sick leave is compensated (limits might apply).
Computer provided ComunidadFeliz provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
Senior Support Engineer
  • HiveMQ
  • Remote
technical support developer senior
HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling global leaders like Audi, BMW, Eli Lilly, and Siemens to operationalize AI and drive innovation at scale. At HiveMQ, our culture is Effortless → Empowered → Relentless. We make the complex simple, act with confidence and ownership, and never stop pushing the boundaries of what's possible. Join us to power the future of intelligent industry. HiveMQ's Vision for this role As a part of our Support team at HiveMQ in the role of Senior Customer Support Engineer, your primary goal is to independently solve questions and problems for our customers quickly and efficiently in order to ensure a smooth customer experience. You will… • Support different, larger customers during escalation processes in a leading role. • Be actively involved in evaluating and possibly improving existing processes. • Provide hands-on support to our key-customers in order to help them overcome technical challenges. • Be directly involved in enabling innovation for companies using cutting-edge technologies. • Be the first point of contact and process requests from existing and prospective customers through multiple channels. • Work in close cooperation with our quality assurance, test, and developer teams. • Proactively improve our products and documentation.

Please mention the word **ENVIABLE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Sales Representative
  • InfStones
  • Texas
web3 crypto support software

Job Position: Sales Representative

Location: Texas, USA  (Remote Acceptable)

Company: https://infstones.com/

Contact: recruiter-usa@infstones.com


About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.


To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.


If you enjoy being on the cutting edge of technology, we encourage you to apply!

 

Key Responsibilities

1. Act as the market-facing representative of InfStones, demonstrating our capabilities and value to prospects and customers across select verticals including Crypto funds, Blockchain Protocol Foundations, and Asset Managers/Family Offices. 

2. Collaborate with account managers, business development specialists, and InfStones leadership to drive the sales process to sell InfStones platform services across all blockchain ecosystems.

3. Engage and communicate effectively with prospects, customers, partners, and fellow employees. 

4. Identify and support the development of new/improved sales tools.

5. Achieve and exceed sales targets, including the number of new customers by vertical, and InfStones revenue earned.

 

Qualifications

1. B.S. in Business / Economics / Finance, or other Business related fields.

2. 3+ years of working experience in the blockchain industry. 

3. Demonstrated success in meeting/exceeding monthly, quarterly, and annual sales.

4. Excellent listening, verbal, and written communication skills.

5. Strong passion and knowledge of crypto and blockchain. Blockchain-related sales experience is a must.

6. Naturally curious and eager to learn new technologies.

 

Prefers (Nice to have)

1. Relevant experience in start-ups.

2. Experiences with CRM software including the configuration, and development of dashboards and reports. 

3. Strong network in the crypto and blockchain industry.

4. Experience selling into the crypto & blockchain space.

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$$$ Full time
Soporte Técnico / Help Desk
  • Lisit
  • Santiago (In-office)
User Support Network Connectivity Email Systems Incident Management
En Lisit creamos, desarrollamos e implementamos servicios de software orientados a la automatización y la optimización para clientes que buscan innovación continua. Nuestro equipo de IT opera dentro de un marco de soporte y servicios gestionados, con foco en la experiencia del usuario y la resolución eficiente de incidencias. El proyecto se centra en prestar asistencia técnica de primer nivel y soporte operativo remoto para clientes, integrando prácticas de continuidad de negocio y herramientas de gestión de incidencias. El objetivo es asegurar la disponibilidad, seguridad y rendimiento de los entornos de usuario, conectividad y periféricos, con una visión de mejora continua y acompañamiento consultivo a nuestros clientes.

Apply to this job directly at getonbrd.com.

Funciones

Las funciones principales incluyen atender y resolver las solicitudes de los clientes relacionadas con el acceso a cuentas de correo, pérdida de conexión con impresoras, programas que se encuentran bloqueados, reglas de redireccionamiento de correo, alta y baja de usuarios de correo (creación y desactivación de cuentas), cambios de contraseñas y gestión de incidencias de accesibilidad. También se encarga de cambios de periféricos (mouse, cargadores, teclados), revisiones básicas de equipos, verificación de conectividad y diagnóstico de fallas de Internet (conectividad AP, etc.), y la orientación para resoluciones de consultas básicas de usuarios. Se trabajará con un modelo semanal de 4 días con horarios de 8:30 a 18:15 de Lunes a Miércoles y el jueves de 8:30 a 3:00, con 1 hr de colación. Solo una semana de trabajo durante el mes de Abril

Descripción

Buscamos un/a técnico/a de soporte inicial con orientación al usuario y capacidad para gestionar incidencias de IT de forma ágil y clara. El perfil debe demostrar habilidades de comunicación, resolución de problemas y una actitud proactiva para documentar soluciones. Requisitos técnicos incluyen familiaridad con sistemas de correo corporativo, configuración de periféricos, y conocimiento básico de redes y conectividad. Se valorarán candidatos que sean organizados, orientados al cliente y con capacidad para trabajar de forma remota. No se requieren certificaciones avanzadas, pero sí interés por aprender y crecer en un entorno de servicios gestionados.

Requisitos deseables

Se valorarán: experiencia previa en help desk o servicio al cliente en IT, conocimiento de herramientas de gestión de incidencias y tickets, comprensión básica de redes y conectividad, habilidades de priorización y manejo de multiple tareas. Actitud de servicio, buena comunicación, capacidad para trabajar de forma autónoma y en equipo, y disponibilidad para horarios escalonados o cambios puntuales. Se prefiere candidatos que ya trabajen de forma remota y con buena gestión del tiempo.

Beneficios

Participación en proyectos desafiantes e internacionales
Oportunidades de crecimiento profesional acelerado
Ambiente colaborativo y dinámico
Flexibilidad laboral

$$$ Full time
security support finance operations
A new space race has begun. True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational challenges for space security and sustainability. OUR MISSION The peaceful use of space is essential for continued prosperity on Earth—from communications and finance to navigation and logistics. True Anomaly builds innovative technology at the intersection of spacecraft, software, and AI to enhance the capabilities of the U.S., its allies, and commercial partners. We safeguard global security by ensuring space access and sustainability for all. OUR VALUES • Be the offset. We create asymmetric advantages with creativity and ingenuity • What would it take? We challenge assumptions to deliver ambitious results • It's the people. Our team is our competitive advantage and we are better together YOUR MISSION The Corporate Paralegal will support the Legal Department, providing comprehensive paralegal, regulatory, and legal operations support across all legal functions. Reporting directly to the Head of Corporate Legal, this role will support all attorneys within the department and serve as the department's primary owner of legal administration, governance, regulatory filings, and legal operations systems. This position is ideal for a highly organized professional who is comfortable operating independently, managing compliance-driven workstreams and multiple competing priorities, supporting a mix of contract types, and serving as the connective tissue across contracts, corporate governance, compliance, and legal operations in a fast-paced, collaborative environment. Responsibilities

Please mention the word **SKILLED** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
support growth sales executive
Matillion has been going through a huge amount of growth in EMEA and we are now looking to bring an Enterprise Account Executive to #TeamGreen to support our exciting expansion into Saudi Arabia, specifically to be based out of Dubai. This will be one of our first in region hires, with a huge emphasis on hunting in the region and new logo acquisitions. We want to hire expertise in the region, with Enterprise Account Executives who understand the region and have closed business there before, whilst also having the acumen to develop out a territory both through direct sales but also through our partner ecosystem that already has a presence there. This role will also be supporting a lot of public sector customers, and as such it is a requirement that this hire is fluent in Arabic.

Please mention the word **SUPPORTIVE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Part time
Part Time Housecall Pro (CRM) VoIP Phone System Email Scheduling Tools

📌 Rol: After-Hours Virtual Front Desk / Customer Support Assistant

🌎 Ubicación: 100% remoto (Worldwide)

💼 Tipo de Contrato: Part-time / Independent Contractor


📋 Descripción General

20four7VA busca un/a asistente virtual para cubrir atención fuera de horario en una empresa de limpieza comercial. El rol se enfoca en atender llamadas entrantes, responder consultas de clientes, coordinar citas y brindar soporte administrativo. Es una posición orientada al cliente que requiere excelente comunicación en inglés, organización y capacidad de trabajo independiente.


📋 Responsabilidades Principales

• Atender llamadas de clientes fuera del horario laboral

• Responder consultas y transmitir mensajes correctamente

• Agendar citas, estimaciones y servicios

• Enviar actualizaciones diarias al equipo sobre actividades y urgencias

• Crear y enviar facturas al finalizar los trabajos

• Actualizar información de clientes en el CRM

• Entregar reportes de actividad al finalizar cada turno


🎯 Requisitos

• Nivel de inglés nativo o casi nativo

• Experiencia en atención al cliente, call handling o front desk

• Buena comunicación telefónica y profesionalismo

• Organización, atención al detalle y confiabilidad

• Capacidad de trabajar de forma independiente

• Experiencia con negocios de servicios (deseable)

• Experiencia con CRM o soporte remoto (deseable)


🏖️ Beneficios

• Pagos semanales

• Tarifas competitivas

• Capacitación gratuita y oportunidades de crecimiento

• Soporte continuo

• Acceso a una comunidad activa de profesionales 

$$$ Full time
Excel Vendor Management Data Entry Bid Management

Estamos enfocados en transformar el comercio B2B con la aplicación de tecnología de vanguardia (Inteligencia Artificial, Data Analytics) para optimizar la toma de decisiones en el abastecimiento industrial, teniendo como pilares fundamentales la competencia, transparencia y eficiencia en las compras industriales. Creemos en el comercio B2B sostenible, donde todos los oferentes tengan la oportunidad de competir en igualdad de condiciones y los compradores pueda encontrar su mejor alternativa.

Queremos ir por más 🚀 ¡Postula con nosotros!

Official job site: Get on Board.

Job functions

📢 ¡Atención Bogotá!
¿Buscas tu práctica y te interesa aprender de ventas, proveedores y el mundo de las licitaciones? En Wherex tenemos una oportunidad para ti.

¿Qué harás?
-Gestión diaria de licitaciones asignadas por jefatura o área.
-Obtener las ofertas de los proveedores correctos, para aumentar la probabilidad de adjudicación de las licitaciones.
-Captación e inscripción de nuevos proveedores, de acuerdo a los requerimientos solicitados.
-Llenado de planilla o sistema para hacer seguimiento a la gestión.
-Mantener información de la gestión realizada actualizada y ordenada en las diferentes herramientas de la compañía.

¿Por qué hacer tu práctica en Wherex?
-Bono de pasantía
-Participarás en proyectos reales con impacto en el negocio.
-Cultura colaborativa y aprendizaje continuo.

¡Postula y empieza tu camino en una empresa que está transformando el comercio B2B en LATAM! 💼🚀

Qualifications and requirements

Lo que buscamos:
-Estudiantes de Negocios Internacionales, Administración de Empresas, Ingeniería Industrial o carreras afines.
-Manejo intermedio de Excel.
-Habilidad comercial para relacionarse con clientes es un plus.
-Proactividad y y hambre por aprender.

Conditions

  • 🏖️ Días adicionales de descanso: nos importa que tengas tiempo para tu familia, tus hobbies o en lo que sea que quieras usar esos días.
  • 🏥 Seguro complementario: para que encargarte de tu salud no sea una preocupación.
  • Flexibilidad horaria: confiamos en tu gestión del tiempo y tu habilidad para organizarte.
  • 😷​ Licencia médica pagada durante dos días: te apoyamos en esos días que peor te sientes.
  • Trabajo híbrido 😎

Además, serías parte de una cultura donde prima el trabajo en equipo, la colaboración, la buena onda y profesionales de alto nivel técnico que mantendrán tu standard muy elevado.

Partially remote You can work from your home some days a week.
Informal dress code No dress code is enforced.
Vacation over legal Wherex gives you paid vacations over the legal minimum.
$$$ Full time
AI Senior Fullstack Engineer
  • Contentsquare
  • Germany
front-end support software web

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.


We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.


Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.


Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.


Please read:

1. This is a software engineering role. We are looking for applicants with minimum 5 years of software engineering experience, with a particular background in TypeScript. While we are building software on top of LLMs, this is not a machine learning role.

2. This role is remote (France, Spain, Italy, Poland, Germany) but can also be office-based (hybrid) in Barcelona, Paris, Milan, Munich or Cairo.

 

We're looking for a Senior Fullstack Engineer (Applied AI) to join one of several exciting product initiatives currently in progress that leverage the latest in AI, particularly using Large Language Models (LLMs). One example project is extending our AI CoPilot product (currently only available in Heap) to more surfaces, allowing users without expertise in product or digital experience analytics to answer their questions simply by asking them.

 

We are moving rapidly  to leverage LLMs to reduce time to insight, make setup easier, and much more.

As our next Senior Software Engineer (Applied AI), you will be focused on product development, with a side of early product iteration. For example, we expect engineers to participate in user interviews as we validate product hypotheses.

 

This is an exciting opportunity to work in a “startup within the startup.” We move quickly from idea to proof of concept to interview to product, ensuring that what we build provides actual value to our customers.

As LLMs and the related technologies are growing and changing rapidly, we are enthusiastic about new ideas and libraries but discerning – what we build is foundational.

 

We're a distributed team that operates across the US and Europe. We're open to hiring the right person anywhere within the US East Coast time zone or Europe.

\n


What we’re looking for
  • Desire to work in a fast-paced development environment where the customer is in the loop. We prefer to fail fast and start over than to learn too late that we’ve built the wrong thing.
  • Strong motivation to build an AI feature.
  • Extensive fullstack web application development experience (5+ years), preferably in a data-related industry.
  • Experience with Typescript, with a variety of front-end frameworks (React, Vue, Node...).


Nice to have
  • Strong opinions, weakly held about how to evaluate the performance of an LLM-based application.
  • Experience bringing an application built on top of LLMs from inception to market.
  • Ability to iterate/prototype rapidly to answer data-related using LLMs (and other ML when appropriate).
  • Awareness of what LLMs are good at, what they’re not good at, and how to navigate this.
  • Familiarity with various LLM providers and their relative tradeoffs.


\n

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.


Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Lifestyle allowance

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country


Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here


Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.


Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.



Please mention the word **INVIOLATE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Soporte Nivel 2 Sellers Inglés Avanzado
  • BC Tecnología
  • Santiago (Hybrid)
Customer Service E-commerce English Ticketing tools
BC Tecnología es una consultora de TI que acompaña a clientes de servicios financieros, seguros, retail y gobierno a través de soluciones de infraestructura, desarrollo de software y unidades de negocio. Nuestro enfoque se centra en la entrega ágil, la visión del cliente y la mejora continua de procesos. En este rol, formarás parte de un equipo especializado que brinda soporte a vendedores y operaciones de plataformas Marketplace / Ecommerce, colaborando estrechamente con áreas de tecnología, producto y operaciones para garantizar una experiencia de cliente de alta calidad y una resolución eficiente de incidencias.
Trabajarás en un entorno dinámico y multicultural, con oportunidades de aprendizaje continuo y desarrollo profesional dentro de una organización que favorece la colaboración y la innovación tecnológica.

Opportunity published on Get on Board.

Responsabilidades y tareas

  • Brindar soporte de nivel 2 a sellers de Marketplace / Ecommerce mediante tickets, correo y canales definidos, asegurando respuestas oportunas y precisas.
  • Analizar, diagnosticar y resolver incidencias técnicas y operativas relacionadas con la plataforma, escalando a equipos internos cuando corresponda.
  • Realizar seguimiento de tickets, cumplir SLAs y mantener docu­mentación clara de soluciones y procesos para mejorar la eficiencia operativa.
  • Colaborar con tecnología, producto y operaciones para identificar áreas de mejora y contribuir a la optimización de flujos de trabajo.
  • Comunicación constante con equipos internos y stakeholders internacionales, gestionando expectativas y brindando actualizaciones de estado.
  • Apoyar procesos de venta online, pagos, despacho y postventa cuando se requiera, promoviendo la satisfacción del cliente.

Requisitos y perfil

Buscamos una persona con experiencia comprobable en Soporte Nivel 2 y en plataformas de Marketplace y/o Ecommerce. Se valorarán habilidades de comunicación en inglés y capacidad para trabajar en un entorno orientado al cliente.
Requisitos mínimos:
  • Experiencia previa en Soporte Nivel 2 y en Marketplace/Ecommerce.
  • Inglés avanzado (oral y escrito) requerido.
  • Manejo de herramientas de gestión de tickets (ServiceNow, Zendesk, Jira u otras).
  • Habilidad para analizar problemas, usar pensamiento crítico y orientar soluciones al cliente.
  • Buena capacidad de comunicación, organización y trabajo en equipo.
Conocimientos deseables:
  • Conocimiento de procesos de venta online, pagos, despacho y postventa.

Condiciones deseables

Se valorará experiencia previa en entornos multiculturales y con clientes internacionales, así como experiencia trabajando con equipos de tecnología y operaciones para resolver incidencias complejas.

Beneficios y entorno de trabajo

Modalidad híbrida. Contrato a plazo fijo con posibilidad de indefinición según desempeño. Equipo colaborativo y multicultural. Oportunidades de aprendizaje y desarrollo técnico. Participarás en proyectos con clientes de alto nivel y un entorno que valora la inclusión y el respeto.

Gross salary $750 - 1000 Full time
Ejecutivo de Soporte Trainee
  • AgendaPro
  • Ciudad de México (Hybrid)
SQL Customer Service Jira HubSpot

En AgendaPro trabajamos para simplificar el día a día de las pequeñas y medianas empresas de los rubros de salud 🏥 belleza 💁🏽y bienestar 🧘🏽 a través de un software de gestión todo-en-uno (agendamiento de citas, gestión de pagos y herramientas de marketing para atraer y retener clientes) que les permite enfocarse en lo más importante: sus clientes y hacer crecer su negocio.

Actualmente tenemos más de 20.000 clientes en 13 países, para los cuales procesamos mensualmente más de 3.000.000 de reservas. Además somos parte de Y Combinator, una de las aceleradoras 🚀 con más prestigio a nivel mundial, reconocida por apoyar a empresas como Rappi, Stripe, Airbnb y Dropbox entre otras.

¿Preparado para crecer y enfrentar grandes desafíos junto a nosotros? 😎🚀

Originally published on getonbrd.com.

Funciones del cargo

Buscamos a un nuevo integrante para el equipo de Soporte, que le apasione ayudar a nuestros clientes a cumplir sus sueños. Este cargo trabajará de la mano del líder de Soporte para idear las mejores estrategias de ayuda para nuestros clientes y ayudar en los problemas del día a día nuestros clientes.

Tareas y responsabilidades:

  • Dar un servicio al cliente de excelencia, a través de la construcción de relaciones humanas con nuestros clientes.
  • Convertirse en un@ expert@ en las funcionalidades y capacidades del sistema.
  • Comunicarse con nuestros clientes (vía chat principalmente, y ocasionalmente mail, teléfono o videollamada).
  • Reportar errores de la plataforma y trabajar en conjunto con el área de Tecnología para resolver estos en tiempo record.
  • Ser la voz de AgendaPro frente a nuestros clientes.

Requerimientos del cargo

Requisitos:

  • Ser apasionad@ por dar un servicio al cliente de calidad y vibrar con las felicitaciones de los clientes, entender la perspectiva del cliente y querer solucionar el problema del usuario más que entregar respuestas a una pregunta.
  • Ser tecnológicamente "hábil" - capacidad para manejar múltiples herramientas (MS Office, Navegadores, Emails, Jira, Hubspot, etc). No tenerle miedo a las configuraciones de tu PC, ya que probablemente tengas que indagar en las del cliente en una que otra ocasión.
  • Excelentes habilidades comunicacionales escritas.
  • Ser ultra-motivad@, tener confianza, ser empático y tener paciencia con clientes que no son tan tecnologizados.
  • Se trabaja bajo esquema de turnos.

Buscamos a alguien proactiv@ y con ganas de innovar constantemente e interesad@ en incorporarse a una empresa con muchas ganas de seguir expandiéndose.

Opcionales

Sería de gran ayuda para el cargo, y poder ir tomando más responsabilidades a futuro, alguien que sepa o quiera aprender temas relacionados con programación web y tecnología en general, por ejemplo, enumeradas sin un orden de preferencia:

  • Experiencia en equipos de atención, ventas o customer success en empresas de tecnología
  • Consultas en Bases de Datos SQL
  • Nociones básicas sobre redes de computadores y comunicaciones en general.
  • Inglés Intermedio.

Ninguno de estos conocimientos son requeridos para el cargo, pero el interés en este tipo de temas puede traer algo nuevo al equipo y hacer destacar tu postulación

Condiciones

Esta es una buena oportunidad para alguien que le gusta, o le gustaría conocer, la real experiencia de emprender y tener injerencia en las decisiones de una empresa que no para de crecer.

El puesto requiere mucha cercanía con los clientes, y la mejor forma de de asegurar esto en un principio, es estando cerca de un equipo que te pueda apoyar en todas tus dudas. Es por esto que en un principio el trabajo debe ser presencial, pero una vez ya se haya generado esa cercanía, puedes trabajar desde donde prefieras.

Beneficios

  • Opción de trabajo remoto.
  • Vacaciones adicionales a lo legal.
  • Seguro SofíaSalud.
  • Día libre por cumpleaños, mudanza, maternidad/paternidad extendidos.
  • Acceso a plataformas de entretención, educación y bienestar.
  • Snacks en la oficina.
  • Ambiente relajado.

Partially remote You can work from your home some days a week.
Health coverage AgendaPro pays or copays health insurance for employees.
Computer provided AgendaPro provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal AgendaPro gives you paid vacations over the legal minimum.
Beverages and snacks AgendaPro offers beverages and snacks for free consumption.
$$$ Full time
Senior IT Systems Engineer Storage and Infrastructure
  • Relativity Space
  • Long Beach, California
technical support software voice
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us. About the Team: The IT team is responsible for the full scope of computing infrastructure, end-user systems, servers, virtualization, cloud, networking, software services, telecommunications, and information security. You'll support every function across the company, from the production floor to flight operations, enabling Relativity's world-class team to design, build, and launch rockets. The team balances near-term execution with long-term vision, developing scalable solutions and processes to enable the company's growth. The evolving complexity of our IT environment offers opportunities to stretch and sharpen problem solving and hands-on technical skills. We invest in our people, encouraging ownership, cross-training, and advancement, so our team can grow as fast and ambitiously as the company itself. About the Role: - Lead development of Relativity's long-term enterprise storage architecture strategy to support te

Please mention the word **PRODIGY** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
CRM SaaS Customer Success Problem Solving

About AutoRaptor

This position operates on U.S. Eastern Time (9:00 AM – 5:00 PM EST).

AutoRaptor is a trusted customer relationship management (CRM) tool tailored to the automotive dealership industry. Designed to help dealerships manage their leads and inventory, communicate seamlessly across phone, email, and SMS, and track vehicle sales, AutoRaptor has been a staple in the automotive CRM industry for 18 years. Serving over 500 dealerships across North America, AutoRaptor continues to drive success for its clients under new ownership. AutoRaptor has recently been acquired and under new ownership is seeking to add to its Customer Success Organization to fuel growth.

Why Join AutoRaptor? At AutoRaptor, we value innovation, collaboration, and delivering measurable impact for our clients. We are a high-growth, remote-first organization with team members located across the USA and globally. The business has grown 40% in the last year and is rapidly scaling its organization.

Apply to this job from Get on Board.

Key Responsibilities

As a Customer Success Manager at AutoRaptor, you will play a pivotal role in ensuring customer satisfaction, retention, and growth. Your main duties will include:
  1. Customer Onboarding & Training
  2. Conduct onboarding sessions for new automotive dealership clients to familiarize them with AutoRaptor's features and benefits Train clients on best practices for using AutoRaptor to optimize their operations and improve sales performance
  3. Relationship Management & Retention Strategy
  4. Serve as the primary point of contact for your assigned portfolio of dealership clients Build long-term relationships and develop tailored account strategies to expand client usage and ensure retention Identify upsell opportunities and present solutions that add value to dealership operations
  5. Collaboration with Product & Engineering
  6. Work closely with product and engineering teams to communicate customer feedback and prioritize feature enhancements Educate customers on new feature rollouts and guide them on implementation
  7. Customer Enablement & Documentation
  8. Create and maintain customer success materials, including how-to guides, FAQs, and training resources, to empower dealerships to use AutoRaptor effectively Collaborate with internal teams to improve customer enablement initiatives

Qualifications & Skills

Must-Have
  • Strong experience in customer success, account management, or client-facing roles in a B2B SaaS environment
  • Excellent interpersonal and communication skills, with the ability to convey technical concepts in a simple and engaging manner
  • Proven track record of maintaining and growing customer accounts
  • Strong problem-solving skills and an ability to think strategically about customer needs
  • Passion for enabling customers to succeed

Nice-to-Have

  • Experience in the automotive industry, particularly within dealership operations
  • Familiarity with CRM platforms like HubSpot or experience with automotive-specific tools
  • Experience in training, enablement, or creating customer-centric documentation
  • Ability to work independently in a remote-first environment while collaborating with a global team

Company Benefits

  • High-growth workplace with exciting challenges and opportunities
  • Strong career progression and growth pathways
  • Generous PTO and sick day policies
  • Remote-first environment with a supportive, tight-knit team

$$$ Full time
coordinator support manager microsoft

Principal Care Management (PCM) Care Coordinator

 

POSITION DESCRIPTION: 

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.

The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.

This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.

 

ESSENTIAL FUNCTIONS:

  • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
  • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
  • Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
  • Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
  • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."

KNOWLEDGE, SKILLS AND ABILITIES:

  • High level of organizational skills and proven follow up ability
  • Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
  • Thorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
  • Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.                                                          

 

EDUCATION, LICENSING, EXPERIENCE:

Minimum High School Diploma required

Must have quiet space free of distractions with internet at home for remote setting

 

 

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

 



Please mention the word **EARNESTLY** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$60000 - $85000 Full time
Launch Operations Lead
  • Arketa
  • Mexico City
saas technical support manager

Arketa is hiring a Launch Operations Lead to support the quality, reliability, and coordination of customer launches.

In this role, you’ll partner closely with Onboarding, Migrations, Support, and Engineering to ensure launches stay on track and issues are addressed quickly and clearly when additional intervention is needed. You’ll bring structure and judgment to complex launch moments, helping teams move efficiently while maintaining a high bar for customer experience.

You’ll report directly to the Migrations Team Manager to review daily, weekly and quarterly tasks to regulate a steady pipeline flow.

This role is ideal for someone who enjoys operational problem-solving, cross-functional collaboration, and being a steady presence during high-impact moments.

What You’ll Do

Support Launch Quality & Reliability

  • Monitor launches and identify moments that require additional coordination or intervention

  • Step in when launch timelines, data, payments, or app readiness create risk

  • Help ensure studios go live with confidence and clarity

Resolve Launch-Related Issues

  • Investigate launch-related issues to determine root cause (data quality, formatting, platform constraints, or user error)

  • Schedule time sensitive calls with our partners to provide resolution and real-time support on migration related issues

  • Resolve issues hands-on when possible using existing tools and workflows

  • Coordinate with Engineering on more complex fixes, providing clear context and prioritization

Partner Across Teams

  • Work closely with Onboarding to support migrations and early-stage customer setup

  • Act as a point of escalation when launches stall or become high-risk

  • Communicate clearly with internal teams and customers during sensitive moments

Improve Operational Rigor

  • Maintain and improve launch workflows, documentation, and escalation paths

  • Track trends across launch issues and resolution timelines

  • Surface insights that inform better training, tooling, or process improvements

Contribute as a Utility Player

  • Support adjacent operational workflows when bandwidth allows (e.g., app review follow-ups, launch readiness checks)

  • Perform smaller migrations for our ‘Pro’ (single user) accounts

  • Help unblock launches and reduce operational bottlenecks

  • Bring clarity to fast-moving, ambiguous operational work

What We’re Looking For

  • 3–5+ years of experience in onboarding, implementations, customer operations, or technical support at a SaaS company

  • Experience supporting complex customer setups or data migrations

  • Comfortable operating in customer-facing, time-sensitive situations

  • Strong analytical and problem-solving skills

  • Able to work closely with engineers without being an engineer

  • Clear, confident communicator across technical and non-technical audiences

  • Organized, detail-oriented, and calm under pressure

  • Strong ownership mindset and follow-through

Nice to Have

  • Experience with ticketing or issue-tracking tools (Linear, Jira, etc.)

  • Familiarity with payments, subscriptions, or scheduling platforms

  • Background in high-volume SaaS onboarding or implementations

  • Experience at a Series A/B startup

  • Comfort operating across teams without formal authority

Why This Role Matters

  • Launch quality has a direct impact on early retention and customer trust

  • This role reduces pressure on Onboarding, Support, and Engineering

  • You’ll help scale launches without sacrificing reliability or experience

  • You’ll have visible impact on customer outcomes and operational performance

What We Offer

  • Competitive salary and meaningful equity

  • Comprehensive medical, dental, and vision coverage

  • Unlimited PTO and flexible work environment

  • Annual company offsites

  • Wellness reimbursement

  • Catered lunches and snacks in our NYC workspace

  • High ownership, autonomy, and visibility

Arketa is an equal opportunity employer and is committed to building a diverse, inclusive, and equitable workplace.



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$$$ Full time
Senior DevOps Engineer
  • Inkitt
  • Remote Mexico City
redis system security support

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

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What You’ll Do:
  • Provide support and development for cloud infrastructure in GCP, AWS, and Hetzner, ensuring seamless operation and scalability
  • Expand and maintain our Kubernetes and Nomad container orchestration infrastructure
  • Implement robust monitoring and observability solutions for infrastructure and various backend applications, utilizing tools like Prometheus and Kibana
  • Set up and maintain highly available databases, including PostgreSQL, Elasticsearch, and ClickHouse, to meet performance and reliability requirements
  • Continuously enhance security measures across the infrastructure, implementing best practices and staying vigilant against potential threats
  • Collaborate with stakeholders to manage infrastructure budgeting, optimizing resource allocation and cost-effectiveness
  • Strive to achieve near-perfect system uptime through proactive maintenance, performance tuning, and rapid incident response


What You'll Bring:
  • CS degree or in a related field 
  • Proficiency in PostgreSQL database management, encompassing configuration, performance tuning, and high availability setups
  • Experience with Prometheus for robust monitoring and alerting, ensuring timely detection and resolution of issues
  • Familiarity with Elasticsearch and Kibana for efficient log analysis and visualization, enhancing system observability
  • Expertise in Kubernetes or Nomad for container orchestration and deployment, enabling scalable and resilient infrastructure
  • Experience with ClickHouse or other OLAP databases for real-time analytics and data warehousing, enabling rapid insights into large datasets
  • Hands-on experience with cloud platforms such as GCP and AWS, including infrastructure setup, configuration, and optimization
  • Proficiency in Redis for caching and in-memory data storage, enhancing application performance and scalability


Who We Are Looking For:
  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company


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$70,000 - $90,000 a year
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At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply. 


We look forward to hearing from you!


Check out our Careers Blog ðŸ’¼

Follow us on Instagram & LinkedIn! ðŸ’» 



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Gross salary $2000 - 2100 Full time
Customer Success Specialist
  • Nimbi
  • Santiago (Hybrid)
Data Analysis CRM SaaS Customer Success

En Nimbi construimos la plataforma de retención estudiantil más completa de Latinoamérica: combinamos modelos predictivos, planes de acción, analítica y comunicación omnicanal para ayudar a instituciones de educación superior y continua a reducir la deserción. Hoy trabajamos con más de 15 instituciones en Chile, Perú, México y Colombia.

Estamos en un momento clave: sumamos más clientes, más casos de uso y más complejidad operativa. El desafío en Customer Success es profesionalizar cómo acompañamos a cada institución, asegurar adopción real del producto y construir procesos repetibles sin perder cercanía.

Por eso sumamos un/a Customer Success Specialist al equipo de Clientes. Partirás aprendiendo producto y clientes con apoyo directo de tu jefatura, para luego tomar ownership progresivo: desde liderar bloques en reuniones hasta gestionar tu propio portafolio con autonomía y hacer crecer cuentas.

© Get on Board. All rights reserved.

Funciones del cargo

El/la Customer Success Specialist se sumará al equipo de Clientes de Nimbi y será responsable de acompañar a instituciones de educación superior y continua en el uso efectivo de nuestra plataforma. Sus principales funciones serán:

  • Acompañar a clientes en reuniones de seguimiento, capacitaciones y consultas operativas, asegurando que se entregue el valor comprometido entre sesiones.
  • Preparar reuniones con cada institución y redactar minutas post-reunión apoyándose en herramientas de transcripción e IA.
  • Tomar ownership progresivo de cuentas: partiendo por liderar bloques específicos en reuniones, hasta gestionar cuentas pequeñas con autonomía y, eventualmente, cuentas medianas.
  • Servir de puente entre los clientes y el equipo técnico de Nimbi, canalizando solicitudes con contexto claro y prioridades definidas.
  • Identificar brechas de adopción en cada cuenta y proponer estrategias concretas para cerrarlas.
  • Crear materiales transversales (guías, tutoriales y contenido de referencia) que faciliten el uso de las funcionalidades más complejas de la plataforma.
  • Contribuir al monitoreo de salud de cuentas (uso, pendientes acumulados, satisfacción) y a la profesionalización de los procesos de CS: playbooks, templates y fichas estandarizadas.
  • Aportar al desarrollo de estrategias de automatización y eficiencia que potencien el impacto del área.Crecimiento esperado en el rol:
    • 0 a 3 meses: aprender producto y clientes con coaching directo de la jefatura, liderando bloques en reuniones de cuentas seleccionadas.
    • 3 a 6 meses: gestionar cuentas pequeñas con supervisión y liderar iniciativas de adopción.
    • 6 a 12 meses: manejar un portafolio propio de cuentas pequeñas con autonomía y comenzar a tomar ownership de cuentas medianas.
    • 12 a 24 meses: consolidar un portafolio que incluya cuentas medianas y participar activamente en la estrategia de retención y crecimiento de Nimbi.

Requerimientos del cargo

Entre 1 y 3 años de experiencia en Customer Success, gestión de cuentas, implementación de productos SaaS o coordinación de proyectos en tecnología o educación.

Excelente comunicación escrita y oral en español, con capacidad de interactuar con clientes en reuniones y documentos formales.

Capacidad para trabajar con múltiples clientes y prioridades en paralelo, con organización impecable y atención al detalle.

Mentalidad tecnológica y curiosidad genuina por nuevas herramientas, especialmente IA aplicada al trabajo diario.

Capacidad analítica para interpretar datos de adopción, identificar patrones y proponer acciones concretas.

Orientación al cliente y proactividad para anticipar problemas y proponer soluciones.

Disponibilidad para trabajar en modalidad híbrida desde Santiago de Chile, con flexibilidad para reuniones virtuales en distintas zonas horarias (Chile, Perú, México y Colombia).

Opcionales

Los siguientes conocimientos no son obligatorios, pero sumarán puntos en la postulación:

  • Formación en ingeniería comercial, ingeniería civil, administración de empresas o carreras afines.
  • Experiencia o conocimiento del segmento educativo: universidades, institutos profesionales, centros de formación técnica, educación continua u organizaciones afines.
  • Familiaridad con plataformas de CRM (HubSpot, Salesforce, Pipedrive), herramientas de productividad (Notion, Slack) o herramientas de BI y analítica.
  • Experiencia trabajando con clientes internacionales o en contextos multi-país.
  • Experiencia directa en instituciones de educación superior o continua, o en empresas EdTech.
  • Manejo de inglés a nivel de lectura técnica (útil para documentación de herramientas e investigación).

Condiciones

  • Modalidad Híbrida: Trabaja de forma remota con reuniones presenciales en Santiago según necesidad.
  • Equipamiento: Te brindamos equipos Apple para que cuentes con herramientas de calidad.
  • Bono por objetivos: Premiamos tu aporte y cumplimiento de metas.
  • Día libre en tu cumpleaños: Un descanso para celebrar como más te guste.
  • Crecimiento profesional: Acceso a proyectos y formaciones que te ayudarán a desarrollar tu carrera.

¿Por qué unirte a Nimbi?

  • Serás parte de un proyecto con impacto real en la retención estudiantil, mejorando la vida de miles de alumnos.
  • Colaborarás con equipos multidisciplinarios (Comercial, TI, Ciencia de Datos) donde podrás crecer y aprender continuamente.
  • Tendrás un ambiente flexible y motivador, en el que valoramos tu iniciativa y creatividad.
  • Si te apasiona el Customer Success, disfrutas de la tecnología y quieres sumarte a un equipo que persigue un propósito inspirador, esta es tu oportunidad. ¡Te esperamos en Nimbi!

Outdoors The premises have outdoor spaces such as parks or terraces.
Internal talks Nimbi offers space for internal talks or presentations during working hours.
Bicycle parking You can park your bicycle for free inside the premises.
Company retreats Team-building activities outside the premises.
Computer repairs Nimbi covers some computer repair expenses.
Computer provided Nimbi provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
Pharmacy Liaison
  • Shields Health Solutions
  • Lakeland
support financial management medical

Job Purpose:

Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.

* Remote position but may be required to work onsite in clinic - must be located within 1 hour of Lakeland, FL. *

Job Duties:

  • Provide “legendary” care to hospital patients by providing a full suite of custom medication management services.
  • An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support.
  • Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care.
  • Handle all medication needs of patients.
  • Grow the specialty pharmacies patient population by strictly adhering to Shields' programs and processes with enthusiasm and purpose.
  • Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider.
  • Review the patients need for financial assistance and secure financial assistance when needed and available.
  • Document patient information within the hospital EMR, Therigy a

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$250000 - $310000 Full time
Head of Finance North America
  • Adyen
  • San Francisco
technical support growth financial

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Finance, North America

North America is a critical driver of Adyen's global performance. As Head of Finance for North America, you will be the senior Finance representative in the region, based in San Francisco. You will operate as both:

  • The primary Finance partner to North American commercial leadership, and
  • The regional anchor for the global Finance organization (including Treasury, Tax, Accounting, FP&A, and Pricing).

You will ensure that global financial priorities are executed effectively in-region, while ensuring  regional perspectives, insights and market realities are understood and reflected in global decision-making.

What you'll do

  • Drive Financial Leadership: Maintain a comprehensive view of North American financial performance and help teams navigate the trade-offs of regional decisions.
  • Strategic Partnership: Bring a financial perspective to regional discussions, ensuring commercial growth translates into long-term, sustainable value.
  • Operational Cohesion: Lead the finance presence in North America, ensuring regional teams (Tax, Treasury, Strategic Finance etc.) remain integrated with the global Finance organization.
  • Navigate local complexity: Manage regional regulatory and financial complexities.
  • Global Influence: Bring regional insights and market realities back into global decision-making.
  • Team Mentorship: Support the local growth of the Finance team, fostering collaboration, talent development, and helping new hires integrate successfully

Who you are 

  • 15+ years of experience in senior Finance roles within a global organization
  • Experience partnering closely with commercial leadership teams
  • Comfortable operating across multiple Finance domains
  • Strong financial judgement and ability to communicate clearly with senior stakeholders
  • Able to influence and build alignment across teams and functions.
  • Pragmatic, hands-on when needed, and comfortable operating in ambiguity and complexity

The base salary range for this role in San Francisco is $250,000 - $310,000. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures i

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$$$ Full time
Lead Engineer Provider Engineering
  • Humata Health, Inc
  • Winter Park
technical support software growth

🔍 What we're looking for: Humata Helth is seeking an experienced Lead Engineer to guide our Provider Engineering team in building and maintaining critical automation infrastructure. In this role, you'll lead a team of four engineers (including yourself) while serving as the technical bridge between engineering and the broader business, ensuring seamless coordination across customer reporting and new implementation initiatives.

📍Location: Remote or Hybrid - Winter Park, FL

✅ Responsibilities

Team Leadership & Coordination

  • Lead and mentor a team of three engineers, fostering technical growth and collaborative problem-solving

  • Coordinate engineering work across business functions, ensuring alignment with customer reporting needs and implementation timelines

  • Facilitate communication between Provider Engineering and other departments to prioritize and deliver on business objectives

  • Conduct code reviews and maintain engineering standards across the team

Technical Execution

  • Design, develop, and maintain API services and RPA automation solutions using TypeScript

  • Architect and optimize PostgreSQL database systems for performance, reliability, and scalability

  • Build robust automation frameworks that support provider integrations and operational workflows

  • Establish best practices for code quality, testing, and deployment processes

Business Integration

  • Partner with stakeholders to translate business requirements into technical solutions

  • Support customer implementation projects by providing technical expertise and coordination

  • Contribute to reporting systems that deliver insights to customers and internal teams

  • Identify opportunities to improve efficiency through automation and technical innovation

🛠 Role Requirements

  • 5+ years of software engineering experience with proven technical leadership

  • Strong proficiency in TypeScript ecosystem in the cloud

  • Deep expertise in PostgreSQL, including query optimization, schema design, and database administration

  • Experience building and maintaining RESTful APIs and automation systems

  • Track record of leading small engineering teams or mentoring junior developers

  • Excellent communication skills with ability to explain technical concepts to non-technical stakeholders

⭐Preferred Experience & Skills:

  • Experience with RPA (Robotic Process Automation) frameworks and tools, both headless and headful

  • Background in provider data management, healthcare integrations, or similar domains

  • Familiarity with the Azure cloud platform, Azure DevOps, and GitLab

  • Experience coordinating technical work across multiple business functions

  • Understanding of data reporting and business intelligence tools

  • Experience with Go (Golang) for maintaining architecture of backend services

  • Understanding of C#/.NET development for interconnected enterprise integrations

What You'll Bring

  • A collaborative leadership style that empowers team members while maintaining accountability

  • Strong problem-solving abilities and attention to detail

  • Ability to balance technical excellence with pragmatic business needs

  • Passion for automation and building systems that scale

  • Commitment to clear documentation and knowledge sharing

🚀 Why Join Humata Health?

  • Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes

  • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL

  • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles

  • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match

  • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development

  • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued

-

Pay Transparency

Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.

Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits.  Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.

-

Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

-

Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.



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$$$ Full time
Customer Service Manager
  • The Studio
  • Remoto 🌎
Full Time CRM plataformas de customer service

📌 Rol: Customer Service Manager

🌎 Ubicación: 100% remoto (Worldwide)

💼 Tipo de Contrato: Tiempo completo


📋 Descripción General

Buscan un/a Customer Service Manager para liderar el equipo de atención al cliente, asegurando un servicio eficiente y de alta calidad. El rol se enfoca en mejorar procesos, gestionar el equipo y mantener relaciones sólidas con clientes. También actúa como enlace entre customer service y otros equipos internos.


📋 Responsabilidades Principales

• Liderar y gestionar el equipo de customer service.

• Capacitar y desarrollar a los miembros del equipo.

• Resolver casos complejos como punto de escalación.

• Analizar feedback y métricas para mejoras.

• Coordinar con equipos internos (sales, marketing, etc.).

• Optimizar procesos y workflows.

• Reportar performance y satisfacción del cliente.


🎯 Requisitos

• +5 años en customer service (+2 en liderazgo).

• Experiencia gestionando equipos.

• Excelentes habilidades de comunicación.

• Resolución de problemas y manejo de conflictos.

• Experiencia con CRM y plataformas de soporte.

• Inglés fluido.


🏖️ Beneficios

• Trabajo remoto global.

• Entorno dinámico y colaborativo.

• Oportunidades de crecimiento.

• Participación en equipos internacionales.


$$$ Full time
Helpdesk Customer Support Agent
  • Whip, Inc.
  • Mexico City, MEX
support operations

This is a remote position.

Position Summary:

Helpdesk Customer Service Agents, this role focuses on handling customer concerns, coordinating maintenance and repairs, and keeping clear communication with customers and service partners. A key part of the role is 10K maintenance outreach for stores, making sure vehicles receive timely service. Agents work independently while staying connected with the team to keep operations running smoothly.

Essential Duties and Responsibilities (include, but are not limited to the following):

  • Assist customers through phone, SMS, email, and messaging platforms
  • Help customers with vehicle pickup and basic setup instructions
  • Make sure all required documents are completed and submitted
  • Update systems with accurate customer, vehicle, and service details
  • Receive and handle customer concerns such as vehicle issues, tire problems, or service requests
  • Schedule maintenance and repair appointments with vendors
  • Follow up with vendors to check repair progress and completion
  • Conduct regular 10K maintenance follow-ups for assigned vehicles
  • Handle 10K maintenance outreach for stores to ensure timely service coordination
  • Support customers with accident or claim-related concerns
  • Help review vehicle condition reports and assist with damage charges and payment follow-ups
  • Coordinate vehicle returns and assist with impound or towing situations
  • Support requests for vehicle swaps or upgrades
  • Follow up on pending repairs, parts, and service updates
  • Arrange towing services and confirm completion
  • Answer basic rideshare-related questions when needed
  • Communicate daily with customers, vendors, and service providers
  • Follow up on unpaid balances, help set up payment plans, and track payments
  • Keep records organized and ensure all tasks are completed on time

Qualifications Required:

  • Ability w

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$60000 - $90000 Full time
analyst support growth senior

LOCATION: Remote, Eastern time Zone 

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!



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Gross salary $800 - 1000 Full time
Field Support (Presencial)
  • BC Tecnología
  • Santiago (In-office)
Office 365 Ticketing LAN Printer Support
En BC Tecnología somos una consultora de TI con experiencia en servicios, outsourcing y selección de profesionales. Diseñamos equipos ágiles para Infraestructura, Desarrollo y Unidades de Negocio, atendiendo clientes de servicios financieros, seguros, retail y gobierno. Nuestro enfoque está en soluciones a medida, metodologías ágiles y desarrollo de productos, con un compromiso claro con el cliente y el aprendizaje continuo. La vacante de Field Support se inserta dentro de nuestra unidad de Servicios IT, brindando soporte presencial en nuestras oficinas y en sitio para clientes de alto perfil, manteniendo altos estándares de calidad y seguridad.

© getonbrd.com. All rights reserved.

Funciones y responsabilidades

  • Proporcionar soporte técnico presencial en Mall Alto Las Condes, con horario de lunes a jueves 9:00–18:00 y viernes 9:00–14:00.
  • Instalar, configurar y mantener equipos de PC, notebooks, periféricos, impresoras industriales y equipos RF.
  • Realizar diagnósticos básicos de redes LAN/Wi‑Fi y resolver incidencias técnicas o escalarlas oportunamente.
  • Brindar soporte a usuarios finales, manteniendo comunicación clara y proactiva sobre el estado de las soluciones.
  • Gestión básica de incidencias y tickets, asegurando tiempos de respuesta eficientes y documentación precisa.
  • Colaborar con equipos de Infraestructura y Servicio al Cliente para garantizar continuidad operativa y satisfacción del usuario.

Requisitos y perfil deseado

Buscamos un(a) profesional con 1 a 2 años de experiencia en soporte técnico o soporte de campo. Debes contar con conocimientos en Windows 10/11 y Office 365, así como habilidades para diagnóstico básico de redes LAN/Wi‑Fi. SeValorarán experiencia en soporte de PCs, notebooks, periféricos, impresoras industriales y equipos RF.
Se requiere proactividad, rapidez en diagnóstico y buena comunicación para interactuar con usuarios y equipos técnicos. Idealmente, podrás trabajar de forma autónoma, con enfoque en resolución de incidencias y orientación al cliente. Se valorará capacidad de aprendizaje, orientación a procesos y disciplina para mantener inventarios y documentación actualizada.

Requisitos deseables

Conocimientos adicionales en gestión de activos, herramientas de ticketing, ITIL o gestión de incidencias. Familiaridad con entornos de servicios financieros o regulados, y disponibilidad para manejar soporte en distintos sitios dentro de la región. Habilidades básicas de impresión de tarjetas o dispositivos RF serán un plus. Inglés técnico básico también es valorado.

Beneficios y entorno

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.
La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.
Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

Gross salary $3000 - 4500 Full time
Data Analysis SaaS Customer Success Account Management
PartnerTap is a high-growth startup transforming how sales and channel teams collaborate across organizations. Our platform automates and streamlines the tedious steps channel professionals go through to effectively work with their partners. We serve enterprise customers by delivering an account mapping, co-selling, and ecosystem orchestration platform that provides robust attribution data and measurable ROI. This role contributes to shaping the customer journey, ensuring strategic value realization, and driving long-term partnerships with Global 2000 and large-scale enterprises across industries.

Applications are only received at getonbrd.com.

What You’ll Do

  • Serve as the primary executive-level relationship owner for a portfolio of enterprise customers
  • Lead onboarding, implementation coordination, and value-realization
  • Develop and execute customer success plans aligned to business KPIs
  • Drive product adoption and maturity across complex teams and regions
  • Facilitate Monthly Business Reviews (MBRs) with senior stakeholders
  • Identify expansion and cross-sell opportunities in partnership with Sales
  • Ensure renewal success and long-term retention
  • Proactively identify risk and create mitigation strategies
  • Partner with Product to translate feedback into roadmap insights
  • Analyze usage, adoption, and business outcomes to demonstrate value
  • Build trusted-advisor relationships grounded in strategy and results

About the Role & Requirements

We are seeking a highly strategic Enterprise Customer Success Manager to own relationships with our largest and most complex customers. This is a senior, outcomes-driven, executive-facing position that drives measurable business value, adoption, and renewal. You’ll collaborate with Revenue, Product, Support, and executives to ensure customers view PartnerTap as a mission-critical technology partner.
What Success Looks Like:
  • High gross and net revenue retention
  • Measurable adoption growth across enterprise users and teams
  • Strong executive sponsorship at multiple levels
  • Documented customer outcomes tied to revenue impact
  • Expansion opportunities originated through value delivery
  • Customers who advocate for the platform publicly and internally

About You

  • 5–10+ years in Enterprise Customer Success, Strategic Accounts, or Consulting
  • Experience with Global 2000 or large-scale enterprise organizations
  • Exceptional executive communication and relationship-building skills
  • Strong business acumen with understanding of revenue models and value drivers
  • Proven success managing renewal cycles and expansion motions
  • Comfort navigating complex, matrixed organizations
  • Data-driven, structured, and outcome-focused mindset
  • Experience in SaaS, data platforms, GTM technology, or enterprise software preferred
  • A Plus: understanding Channel, Partnerships, Ecosystem (GTM strategies)

Why Join PartnerTap

Join a high-growth, innovative company with a strong engineering culture. Remote-friendly environment with opportunities for collaboration across time zones. Competitive compensation and equity, flexible work arrangements, and a focus on work-life balance. Access to modern tooling, learning opportunities, and mentorship from a talented team. Work on impactful product features used by major enterprises and contribute to shaping the future of PartnerTap’s platform. This role offers meaningful ownership, continuous learning, and a chance to influence product direction and technical strategy.

Fully remote You can work from anywhere in the world.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided PartnerTap provides a computer for your work.
Vacation over legal PartnerTap gives you paid vacations over the legal minimum.
$60000 - $120000 Full time
Senior Backend Engineer
  • Goodnotes
  • Europe & Asia
support qa devops cloud

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big
—Be visionary, strategic, and open to innovation

Build great things
—Work in service of our users, always improving and pushing higher

Take ownership
—Take responsibility with bold decision-making and bias for action

Win like a sports team
—Be trusting and collaborative while empowering others

Learn and grow fast
—Never stop learning and iterate fast

Share our passion
—Share ideas and practice enthusiasm and joy

Be user obsessed

—Empathetic, inquisitive, practical

 

About the team:

You will join a distributed team across Europe and Asia with shared time for collaboration such as planning, retros, stand-ups and brainstorming sessions. While you will get support from QA and Cloud Infrastructure & DevOps experts, you will own your prod to enable Goodnotes on all platforms. You will build our new APIs and services to bring a smooth experience to dozens of millions of users and soon many more.

 

About the role:

This is the role for you, if you’re excited to work on the things listed below:



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$$$ Full time
saas security support growth

Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto combines scale with expertise to deliver trust and compliance.


Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by leading organisations including Whatfix, Anaconda, Ultrahuman, WeWork, AI Foundation, and HackerRank, Sprinto supports 300+ integrations and 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS.


Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla, Sprinto is recognised as a Leader on G2 in Compliance Automation and has been named a LinkedIn Top Startup multiple years in a row.


Sprint With Sprinters


At Sprinto, your work has purpose — and your life has space. We are a workplace where you’re empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced, innovative, and supportive environment.


Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined.


What The Role Involves?


As an SEO Intern at Sprinto, you’ll work closely with our Growth and Content teams to improve organic visibility, traffic, and performance across Sprinto’s blog and product pages. This is a hands-on role where you’ll learn how SEO actually works at scale in a high-growth B2B SaaS company.

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What Your Impact Will Look Like:
  • Keyword research for blog articles, landing pages, and comparison pages
  • Optimizing existing content using on-page SEO best practices (titles, meta descriptions, internal links, headers, etc.)
  • Assisting with content audits using tools like Google Search Console, Ahrefs, and GA4
  • Supporting content refreshes based on search intent, rankings, and performance data
  • Helping identify opportunities for featured snippets, AI Overviews, and rich results
  • Collaborating with writers to SEO-optimize drafts before publishing
  • Tracking performance and learning how SEO impacts pipeline and revenue (not just traffic) with the data


What You’ll Bring To The Team:
  • Basic understanding of SEO concepts (keywords, search intent, on-page SEO)
  • Strong written communication and attention to detail
  • Comfort working with spreadsheets and data
  • Curiosity about how search engines and AI-driven search work
  • Ability to learn fast and take ownership of tasks
Nice to have (but not mandatory):
  • Experience with tools like Ahrefs, SEMrush, Screaming Frog, GSC, GA4, or VWO
  • Interest in B2B SaaS, cybersecurity, or compliance


How We Care For Our Sprinters:
  • Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
  • An Ambitious Stipend!


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Inclusion & Diversity


Sprinto is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability, or any other protected status. You are welcome at Sprinto for who you are, and we encourage you to bring your complete selves to work. Our culture is built on the strength of diverse thinking — when people with different perspectives, ideas, and ways of solving problems come together, it fuels collaboration and accelerates our mission. At Sprinto, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. Please share your request for reasonable accommodations at any stage of the application or interview process; we want to ensure everyone feels heard and seen.



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$$$ Full time
ServiceNow Cisco Fortinet Network Support
BC Tecnología es una consultora de TI con foco en servicios IT, outsourcing y selección de profesionales. En este proyecto, formarás parte de un equipo de soporte de redes y telecomunicaciones para operaciones críticas, con un enfoque en la continuidad de servicios en entornos mineros y clientes de alto perfil. Trabajarás en un entorno que prioriza soluciones ágiles, calidad de servicio y cumplimiento de normas de seguridad y medio ambiente, aportando desde redes e infraestructura de comunicaciones hacia proyectos TI y de OT. Participarás en la instalación, configuración y mantenimiento de redes, cableado estructurado, enlaces inalámbricos y componentes de seguridad, coordinando con equipos locales y áreas técnicas para garantizar la disponibilidad y seguridad de la red.

Apply only from getonbrd.com.

Funciones

  • Ejecutar tareas de soporte técnico, preventivo y correctivo en redes y telecomunicaciones.
  • Resolver y escalar incidentes gestionados mediante ServiceNow, cumpliendo los tiempos definidos.
  • Apoyar en la continuidad de los servicios críticos de red que permiten la operación minera.
  • Colaborar con el equipo de soporte TI local y áreas internas para resolver problemas de conectividad y comunicaciones.
  • Apoyar en la ejecución y seguimiento de proyectos TI del área.

Descripción

Buscamos Ingeniero/a en Redes y Telecomunicaciones con experiencia en entornos de misión crítica y disponibilidad para trabajo en planta minera. Se requiere perfil orientado a soluciones, con capacidad de coordinación entre equipos, y enfoque en la documentación de cambios y cumplimiento de normativas de seguridad, salud y medioambiente. Se valorará experiencia en IT/OT, manejo de herramientas de monitoreo de red y en la gestión de requerimientos mediante ServiceNow. Nivel de inglés técnico intermedio para lectura de manuales y comandos.

Beneficios

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.
Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

$$$ Full time
Shift Lead Downtown
  • DoorDash USA
  • Dallas, TX
support management lead operations

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late - some sites even run 24/7!

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations.  In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

You’re excited about this opportunity because you will…

  • Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  • Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly. 
  • Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.   
  • One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lea

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$70000 - $90000 Full time
Data Analyst
  • Marketing Architects
  • Remote
analyst support growth director

Data Analyst

Location: Remote (except California)
Status: Full-Time

At Marketing Architects, we believe TV advertising is still the most powerful marketing channel. But the typical process for TV is expensive, difficult to scale and to measure. So we flipped the traditional approach on its head and rebuilt the agency model with the client in mind. Today, we're growing a team of talent from across the United States to reimagine how brands advertise on TV.

ROLE OVERVIEW

The Data Analyst is a core member of our Analytics team, responsible for answering real business questions using marketing and media data. You’ll report to the Director of Analytics and work closely with cross-functional partners to ensure our measurement is accurate, thoughtful and actionable.

This role is closest to the data and we’re taking an all-inclusive approach to help clients effectively navigate the complexities of measuring television. You’ll deeply understand campaign inputs, assumptions and outputs, and you’ll help teams and clients clearly understand what the numbers mean (and what to do next).

What you'll do:

  • Deliver accurate analysis: Complete high-quality analyses that directly answer business and client questions, ensuring data accuracy, and consistency.

  • Evaluate TV performance: Measure the impact of TV and streaming campaigns on digital performance, business outcomes and overall marketing effectiveness.

  • Uncover actionable insights: Go beyond surface-level results to identify patterns, risks and opportunities that strengthen campaign decisions.

  • Validate data and assumptions: Question inputs, methodologies and outputs to ensure results make sense and stand up to scrutiny.

  • Translate data into clarity: Build clear visualizations and explain findings in plain language so internal teams and clients can confidently act on them.

Who you are:

  • An agency-trained analyst: 2–5 years of experience in marketing analytics, media analytics or a related quantitative field, ideally supporting campaign measurement.

  • Strong academic foundation: 3.5 GPA or equivalent academic performance in a quantitative field such as business, economics, statistics, mathematics, computer science, marketing or similar.

  • Data-literate: You interpret performance data, identify trends, and connect insights back to defined KPIs to inform decisions.

  • Strong in Excel: Comfortable using formulas, pivots tables and structured analysis to organize, validate and analyze large datasets.

  • Experienced with BI or data tools: You’ve worked in platforms like Domo, Databricks, SQL or similar environments to explore and troubleshoot data.

  • Presentation-ready: You’ve built clear, client-ready slides that explain campaign results or analytical findings in a logical way.

  • AI-enabled: You use AI tools to improve workflows, explore data or enhance analysis and you understand their strengths and limitations.

Our values:

  • Hungry Humble Smart: We seek a trifecta of talent. We take initiative and act with urgency. Look inwards before outwards. Value EQ over IQ.

  • Mindset Matters: Success starts between our ears. We face challenges with a calm confidence and pivot quickly. As eternal optimists, we know we are capable of great things and have survived worse. Our best days are always ahead.

  • Team Is Hero: We, not me. Being a hero is a team sport and it's the unique talents of many that make us one of a kind. No one person can win the day, but great teams can change the world.

  • Rebel Against Ordinary: We reject the ordinary to deliver the extraordinary. We are contrarians by choice. We take the path less chosen and if the way forward isn't clear, we will create it.

  • Relentless Learning: We never stop learning. The next book. The next podcast. The next big idea. Driven to broaden what we know. Because the more we discover what we don't, the more exciting the journey becomes.

BENEFITS OVERVIEW

We offer rewarding careers that encourage growth while providing industry-leading benefits including:

  • 100% employer-paid medical, dental and disability, with vision option

  • Generous 401(k) matching

  • Flexible paid time off, 9 paid holidays plus 2 floating holidays

  • Paid parental leave

  • Annual office supply allowance, monthly internet stipend and employer-paid cell phone

  • Opportunities to connect virtually and in-person twice a year with our fully remote team

COMPANY OVERVIEW

Marketing Architects is an All-Inclusive TV agency that gives performance brands access to high-quality, effective TV campaigns without the traditional high entry cost and ongoing challenges of optimization, scale and measurement. Founded in Minneapolis, Marketing Architects has been helping companies connect with their customers in new and inspiring ways for more than 25 years.

We want applications from everyone, regardless of race, creed, color, religion, sex, sexual orientation, gender identity, national origin, marital status, citizen status, age, disability, military or protected veteran status, genetic predisposition or carrier status or any other legally protected status.

Our remote-friendly work model supports flexibility across the US, however we are currently unable to support employment in California. We are unable to consider applicants who live outside of the US.

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

The application for this position may request a short, job relevant assessment (approximately 30 minutes) as part of our multi-stage interview process. Reasonable accommodations are available for this assessment. If you need an accommodation, please let reach out to talentteam@markarch.com.

The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, location and market demands. The base pay range is subject to change and may be modified in the future.

#LI-Remote



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$$$ Full time
support growth travel manager

About the role


As a Business Development Executive at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction within the dairy industry.

 

In this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you’ll share field insights to ensure Halter’s technology continues to meet the needs of farmers. Your contributions will directly support Halter’s mission to support 50% of the world's habitable landmass to be more productive and sustainable.


We are searching for a driven hunter with a strong track record to lead Halter’s expansion in the Manawatu market. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change on some of the highest-performing dairy farms. You will be leading the Manawatu expansion for one of the world’s fastest-growing companies by helping equip farms with Halter technology that will transform the way they farm to become leaders in productivity and sustainability. You will be working closely with a passionate Customer team on the ground in the area and backed by a team of exceptional people at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have.


This role can be based anywhere in the Manawatu region. Applicant must live within the region. Travel is required to meet with farmers daily.

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What your day could look like
  • On-farm sales meetings: Understanding the needs and problems of your prospects then clearly communicating functionality, benefits and highlighting value relative to each farming operation.
  • Prospecting: Building and growing a pipeline of quality farms fit for Halter, while continuously reducing sales cycle times. Managing newly sourced and inbound leads through the initial stages of the pipeline including screening and qualifying.
  • Networking: Building and leveraging industry relationships to establish and maintain Halter's brand.
  • Forecasting: Working with the Business Development Manager to enable monthly and quarterly forecasting of revenue.
  • Growth initiatives: Working with the Business Development Manager to optimise and evolve the sales process to become faster, more efficient, and more predictable as the company scales.


Who are we looking for
  • A deep passion for helping farmers succeed. Experience in farm systems or within the agricultural sector.
  • A hunter. Someone who is driven to exceed goals in a sales role. Experience in growing new business, owning the end-to-end sales cycle from lead generation to close.
  • Passion and enthusiastic people. Attitude and potential are extremely important to us.
  • A phenomenal attitude and a team player with the ability to consistently overcome challenges.
  • A Hunter with a never-say-never attitude.
  • A deep passion for helping farmers succeed. 
  • A phenomenal attitude and a team player with the ability to consistently overcome challenges.
  • The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
  • A hunger for success and personal growth to be able to evolve quickly alongside a world-class sales team.


Why our team loves working at Halter
  • Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers and ranchers improve their livelihoods, spend more time with their families, and build more sustainable operations.
  • Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
  • You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
  • This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!


Our Benefits
  • Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
  • We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
  • Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
  • Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
  • Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.


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About Halter


At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations in the beef and dairy industry. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break - no quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. With over 600,000 collars deployed across New Zealand, Australia, and the US, our customers are revolutionizing grazing and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world, this isn't easy, and in truth, we love that it's hard.


We’re backed to deliver on a mission that matters by Tier 1 investors including BONDBessemer Venture Partners,DCVC,Blackbird,Promus Ventures, Rocket Lab’s Peter Beck andIcehouse ventures.


To find out more, visit our careers website, LinkedIn & Instagram.


Join our team:

Halter is committed to promoting a diverse and inclusive workplace. A place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!


If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!


Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.



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Gross salary $1000 - 1100 Full time
Customer Service CRM English Spanish
At Focus Virtual Assistants, we provide reliable, customer-first support for businesses that need responsive service and consistent communication. In this role, we’re looking for a Bilingual Customer Service Representative (CSR) based in Latin America to join our remote team and act as the first point of contact for customers. You’ll help our clients maintain a positive customer experience by handling inquiries, resolving concerns, and ensuring each interaction is documented and followed up properly. You’ll support both English-speaking and Spanish-speaking customers, coordinate with internal teams to improve the overall customer experience, and help ensure customer service standards like response time, quality, and satisfaction are consistently met.

Job opportunity on getonbrd.com.

Key Responsibilities

We are seeking a reliable and customer-focused Bilingual Customer Service Representative (CSR) to join our remote team. In this role, we act as the first point of contact for customers—handling inquiries, resolving concerns, and ensuring a positive overall experience.
  • Handle inbound and outbound customer calls professionally
  • Respond to emails, chats, and support tickets in a timely manner
  • Assist both English-speaking and Spanish-speaking customers
  • Resolve customer concerns, complaints, and service issues
  • Provide accurate information about products and services
  • Document all interactions in the CRM system
  • Follow up with customers to ensure resolution and satisfaction
  • Meet performance metrics such as response time, quality, and customer satisfaction
  • Collaborate with internal teams to improve customer experience

About the Role

We are seeking a reliable and customer-focused Bilingual Customer Service Representative (CSR) based in Latin America to join our remote team. In this role, we are the first point of contact for customers—handling inquiries, resolving concerns, and ensuring a positive overall experience.
This position is ideal for someone who communicates confidently in both English and Spanish, works well in a fast-paced environment, and genuinely enjoys helping customers.
Requirements
  • Fluent in English and Spanish (spoken and written)
  • Previous experience in customer service, call center, or support roles
  • Excellent communication and problem-solving skills
  • Ability to multitask and manage high-volume interactions
  • Comfortable using CRMs and customer support tools
  • Ability to work during U.S. business hours
  • Reliable internet connection and a remote work setup
What we value
  • We communicate clearly and professionally, even when customers are frustrated.
  • We stay organized, prioritize effectively, and consistently follow through.
  • We focus on accuracy, empathy, and customer satisfaction.

Preferred Qualifications

  • Experience working with U.S.-based customers
  • Background in industries such as home services, SaaS, eCommerce, or healthcare
  • Familiarity with tools like Zendesk, Freshdesk, HubSpot, or similar platforms
  • Experience with upselling or appointment scheduling is a plus

Compensation & Benefits

  • Competitive pay based on experience
  • Fully remote, long-term opportunity
  • Supportive and collaborative team environment
  • Opportunities for growth and advancement

Gross salary $4000 - 6500 Full time
JavaScript Python PostgreSQL SQL
If you enjoy debugging complex data systems, working directly with customers, and owning technical issues end-to-end, this is a high-impact role inside a fast-scaling marketing intelligence platform used by leading eCommerce brands.

Our client is building an advanced attribution and marketing analytics platform that gives brands a unified, accurate view of ad performance, customer journeys, and revenue impact. The product has strong product-market fit and is scaling quickly.

They are hiring a Senior Support Engineer to operate at the intersection of engineering, data, and customer success. This is not a call-center support role. It is a technical, backend-heavy position focused on diagnosing data issues, debugging pipelines, and ensuring customers can trust the platform.

Find this job and more on Get on Board.

The Role

You will serve as the first technical point of contact for customers facing implementation or data challenges. Approximately 70 to 80 percent of the role is backend-focused. You will investigate logs, analyze data pipelines, review scripts, and debug integrations involving APIs, pixels, and order tracking. You will work closely with engineering and data teams, escalate complex issues when needed, and ensure customers receive clear, actionable solutions.
What You’ll Do
  • Act as the primary technical contact for support tickets and Slack escalations
  • Debug customer implementations involving tracking scripts, APIs, and data pipelines
  • Write and optimize SQL queries to investigate data discrepancies
  • Analyze logs and investigate backend issues
  • Own data quality issues from identification to resolution
  • Escalate reproducible product bugs with detailed technical context
  • Improve documentation to reduce repeat issues and enable self-serve workflows
  • Translate technical findings into clear explanations for non-technical stakeholders

What They’re Looking For

  • 2+ years of software engineering or support engineering experience
  • Strong SQL skills with the ability to analyze production data
  • Working knowledge of JavaScript, and web APIs
  • Experience working directly with customers in a technical capacity
  • Strong analytical and problem-solving skills
  • Ability to clearly explain technical concepts in writing
  • Comfort working in ambiguous technical situations

Nice to have:

  • Experience with tools such as Retool, Django Admin, or similar admin tooling
  • Familiarity with Datadog, Airflow, Postgres, or BigQuery
  • Python experience
  • Experience working with eCommerce or marketing analytics systems

Gross salary $850 Full time
Excel Customer Support Remote Work Logical Thinking
ComunidadFeliz es una empresa SaaS para la administración edificios y condominios.
Nos llamamos Comunidad Feliz porque creemos que podemos cambiar la realidad de las comunidades, darles herramientas para tomar decisiones correctas, apoyo para una buena gestión y sana comunicación entre vecinos, finalmente, crear una Comunidad Feliz
¡Únete a nuestro equipo como Agente de Customer Care y sé parte de una empresa innovadora en el sector SaaS! Nos especializamos en ofrecer un software avanzado de administración de edificios y condominios que está transformando la forma en que las comunidades gestionan sus operaciones.
Zona horaria Chile: 9:00-18:30, Lunes a Viernes.
Renta $850.000 CLP
Esta oferta laboral se rige bajo la Ley N° 21.015, que promueve e impulsa la inclusión de personas con discapacidad en el ámbito laboral. Si requieres algún tipo de adecuación razonable para integrarte a nuestros equipos, no dudes en mencionarlo en tu postulación

This job is original from Get on Board.

¿Qué desafíos deberás enfrentar?

  • Asistir a nuestros clientes en todos sus requerimientos, inquietudes y dudas sobre la utilización del software.
  • Resolver los distintos problemas que se presentan por mal uso del sistema o por errores propios de este.
  • Elevar solicitudes al área de desarrollo de los errores que susciten en el sistema o de las mejoras que se pueden implementar con base en la solicitud de los usuarios.
  • Realizar capacitaciones específicas para los clientes que desean conocer un módulo determinado en profundidad o tienen inquietudes puntuales.

¿Qué necesitas para postular?

  • Pensamiento lógico y matemático desarrollado. Es clave ser ágil con los cálculos y sentirse cómodo/a con realizar análisis en tu día a día, el soporte que brindamos a nuestros clientes es sobre cálculos de remuneraciones, conciliaciones bancarias, entre otros (este requisito es excluyente y será evaluado).
  • Mínimo 2 años de experiencia en atención al cliente, específicamente vía teléfono y correo.
  • Manejo de Excel (ej. aplicar fórmulas como SII, tablas dinámicas).
  • Buena redacción y ortografía.
  • Capacidad para comunicarse fluidamente.
  • Ser una persona dinámica.
  • Trabajar 100% remoto.

Suman Puntos Felices

  • Experiencia en cargos similares en start up
  • Conocimientos y/o experiencia en administración, finanzas o derecho.

Beneficios

Trabajo Remoto 🏠: Tenemos una cultura remota que prioriza los valores y herramientas remotas.
Excelente Cultura 🎉: Mensualmente fomentamos la cultura mediante 2 eventos digitales a nivel empresa y 1 evento a nivel de equipo.

Día Libre el Día de tu Cumpleaños 🎂.

Viernes Corto 🕔: ¡Los días viernes se sale a las 17:00 hrs!
15 Días de Vacaciones al Año 🌴.
Desarrollo de Carrera 📈: Planes de carrera y cursos formativos.
Días de Salud 💊: Te pagaremos el 100% de los 3 primeros días de una licencia médica que no cubre tu previsión (en cualquier país) cada año.
Provisión de Días de Salud para +3 Días 🏥.
Permisos por Matrimonio, Nacimientos, Lactancia, Adopción 👰🤱.
Bono de Festividades 🎁: Entregamos bono en diciembre.

Internal talks ComunidadFeliz offers space for internal talks or presentations during working hours.
Paid sick days Sick leave is compensated (limits might apply).
Education stipend ComunidadFeliz covers some educational expenses related to the position.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
Gross salary $2000 - 3000 Full time
Data Analysis Google Workspace CRM Customer Success

About egelloC

egelloC is a high-growth US-based college admissions coaching company expanding from $4M to $10M in 2026. We operate with a fully remote, agile culture that emphasizes ownership and impact. This role is part of our “pod coaching system,” helping families journey smoothly through the admissions process while ensuring operational excellence and exceptional client experiences. The Client Success Coordinator is the backbone that ties together our college admissions coaches, families and students, and internal teams to deliver timely, accurate, and empathetic support. As a US-based firm, we are looking for the top 1% of operational talent in Latin America to join us in a high-impact, high-growth environment.

This offer is exclusive to getonbrd.com.

What You’ll Do

  • Act as the first line of defense for operational, billing, and logistical inquiries, de-escalating concerns with empathy and ensuring timely and accurate hand-offs between parents, students, and coaches.
  • Facilitate a seamless onboarding process for new families, integrating them into our systems and aligning them with their Pod team.
  • Track student engagement, milestones, and timelines; serve as the early warning system for delays or deadlines.
  • Manage complex monthly and weekly call schedules for students and coaches, handling rescheduling with pace and grace.
  • Generate weekly and monthly reports on student data to identify trends and support retention efforts.
  • Develop deep familiarity with all egelloC programs to confidently answer questions and provide accurate resources to families.
  • Collaborate with Student Success Coaches and internal teams to optimize processes and resource allocation.
  • Maintain a warm, professional, and empathetic communication style across Zoom, phone, text, and email.
  • Own 'loop-closure' for all client inquiries, ensuring that if a parent asks a question, they get a warm, accurate answer from the right team member within our SLA.

What We’re Looking For

We’re seeking a friendly, empathetic, confident, and highly organized Client Success Coordinator with a minimum of two years in a client success or related role. English fluency is mandatory. You must possess exceptional C2/Native-level English communication skills to lead high-stakes Zoom calls and draft professional, error-free correspondence for our US-based families. You should possess a natural warmth that puts families at ease, superb time management, and the ability to balance multiple tasks in a fast-paced environment. You are tech-savvy with the ability to quickly learn and use tools like ClickUp, HubSpot, our internal egelloC Nest app, and Google Workspace. A remote-ready setup (quality microphone, reliable internet) is essential.

Key attributes include a proactive problem-solving mindset, reliability, attention to detail, and a customer-centric approach. You’ll be a visible, client-facing ambassador for egelloC, coordinating with coaches, operations, and families to deliver outstanding outcomes.

Desirable Skills & Experience

Knowledge of the US education system (including college and university systems) is preferred. Proficiency with data analysis, reporting, and CRM analytics. Familiarity with remote collaboration tools and scheduling systems. We value a demonstrated ability to maintain composure and professionalism under pressure, and a track record of improving customer satisfaction and operational efficiency.

Benefits & Perks

  • 💰 Competitive USD Salary : $24,000 – $36,000 per year (based on experience) paid bi-weekly in USD to provide stability.
  • 🌎 100% Remote: Work from anywhere in Latin America.
  • ⏱️ Time Zone Alignment: Work a consistent schedule that matches our Company Business hours (Mon-Fri 12:00 PM – 8:00 PM US Pacific Time) to support our families and coaches.
  • ⏱ Time Off: Unlimited PTO plus 12 paid company holidays per year.
  • 💻 Tech Allowance: Receive a $1,000 tech stipend after 6 months of tenure to upgrade your home office setup.
  • ⚡ High Impact Culture, Zero Red Tape: Help us scale from $4M to $10M. We hire proactive owners who focus on delivering a 5-star student experience and thrive in a fast-paced environment without the friction of traditional bureaucracy.

Note: This is an Independent Contractor role with predictable USD income, but no health insurance.

$100000 - $150000 Full time
technical support engineer engineering

At Inflection AI, our public benefit mission is to harness the power of AI to improve human well-being and productivity.

The next era of AI will be defined by agents we trust to act on our behalf. 

We’re pioneering this future with human-centered AI models that unite emotional intelligence (EQ) and raw intelligence (IQ)—transforming interactions from transactional to relational, to create enduring value for individuals and enterprises alike.

Our work comes to life in two ways today:

Pi, your personal AI, designed to be a kind and supportive companion that elevates everyday life with practical assistance and perspectives.

Platform — large-language models (LLMs) and APIs that enable builders, agents, and enterprises to bring Pi-class emotional intelligence into experiences where empathy and human understanding matter most.

We are building toward a future of AI agents that earn trust, deepen understanding, and create aligned, long-term value for all.

About the Role

As a fullstack engineer at Inflection, you will own the platforms, systems, and services that bring our conversational AI to life at scale. You’ll collaborate across research, product, and infrastructure teams to enable rapid iteration, high reliability, and secure delivery of novel AI features to millions of users. Your work will directly impact both the pace of product development and the stability of our production systems.

What You’ll Do

  • Design and implement scalable backend systems and APIs that power production LLM experiences, including agentic workflows, memory systems, and tool integrations
  • Build and operate high-availability infrastructure to support real-time inference, retrieval, and conversation pipelines
  • Develop internal platforms to improve engineering productivity—CI/CD pipelines, service templates, observability frameworks, and more.


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$$$ Full time
Senior Actuary Analyst
  • Imagine Pediatrics
  • Remote
analyst support financial senior

Who We Are

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

What You’ll Do 

As a Senior Actuarial Analyst at Imagine Pediatrics, you will leverage your actuarial expertise to conduct and present analytics on several fronts. Key projects will include evaluating prospective business development opportunities, conducting forecasting analyses, supporting review of patient attribution algorithms, and assessing the financial and clinical value that Imagine Pediatrics delivers to its current and potential members and payor partners. Primary functions and responsibilities of this role will include: 


  • Please mention the word **ENNOBLE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$60000 - $120000 Full time
Technical Support Engineer Java .Net
  • New Relic
  • Boise, Idaho, USA; Denver, Colorado, USA; Jackson, Wyoming, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA; Vancouver, Washington, USA
technical support happiness java
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer you know more about our products than any other function, and you feel a sense of pride and happiness helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp, so we can provide extraordinary assistance in a constantly evolving technical landscape. We emphasize training, knowledge, collaboration and customer empathy — your learning opportunities are vast! You will collaborate with fellow Support Engineers to creatively and passionately seek customer problems, while honing your technical skills. You will use your insight and inventiveness to help us identify recurring or systemic problems and suggest ways we might address them. You are committed to equity and inclusion, and eager to work with a team that cultivates and celebrates intersectional diversity. What you'll do This role specifically will need to be a technical leader in the Java and .Net agents and Alerts (or able to ramp up quickly), event...

Please mention the word **PARADISE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$90000 - $110000 Full time
Talent Acquisition Partner
  • vCluster Labs
  • Munich
consultant architect technical support

As a Sr. Talent Acquisition Partner (Technical) at vCluster Labs, you aren't just filling open requisitions; you are the architect of our engineering capability. In this role, you will serve as the primary ambassador to the technical community, identifying and attracting the builders who will shape the future of Kubernetes virtualization.

You will have the unique opportunity to partner directly with Engineering and Product leadership to execute a modern, data-driven hiring strategy that prioritizes speed and precision over volume as our first EMEA based recruiter.

As a Talent Acquisition Partner (Technical), your role will include:

  • Full-Cycle Technical Recruiting: Own the end-to-end hiring process for Engineering, Product, and Technical roles globally. You will guide candidates from the initial talent screen through to the offer stage, ensuring a seamless flow.

  • Strategic Sourcing: Proactively source and engage passive talent from the open-source, Kubernetes, and developer tool communities. You will build high-quality pipelines so we do not rely solely on inbound applicants for critical technical roles.

  • Data-Driven Execution: Champion our structured interview process. You will ensure scorecards are utilized effectively to reduce bias, maintaining strict data integrity within our ATS (Ashby) to inform hiring decisions.

  • Candidate Experience: Drive an exceptional experience by ensuring transparent communication. You will treat candidates with "customer-centric speed," ensuring decisions are made in days, not months.

  • Partnership: Collaborate with Hiring Managers to define technical requirements and ideal talent profiles, moving beyond "order taking" to act as a true consultant on market trends and closing strategies.

This role could be a fit for you if you bring:

  • Experience: You have 5+ years of full-cycle recruiting experience, specifically for technical roles (Software Engineering, DevOps/Platform, Product) within a high-growth tech startup.

  • Technical Fluency: You speak the language. You understand the difference between a container and a cluster, and you are comfortable discussing technologies like Kubernetes, Go, and Terraform with candidates.

  • A "Builder" Mindset: You are comfortable operating in ambiguity and enjoy refining processes to make them more efficient.

  • Data-Centric Approach: You value results over tasks. You use data and analytics to track pipeline health and inform decision-making.

  • High EQ & Active Listening: You are an effective communicator who listens genuinely to understand the perspectives of both candidates and hiring managers.

Bonus points for:

  • ATS Proficiency: Experience with Ashby.

  • Domain Expertise: Experience recruiting for open-source technology, developer tools, or Kubernetes-focused companies.

  • Global Reach: A background in hiring for distributed/remote-first teams.

About vCluster Labs

We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture.

We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA.

The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.

Benefits

We offer the following benefits:

  • Competitive Salary: We offer a competitive compensation package, including equity.

  • Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).

  • Flexible Working Schedule:  You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.

  • Workplace Flexibility:  We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way.

Culture & Values

At vCluster Labs, we value and stand for:

  1. Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from.

  2. Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms.

  3. Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights.

  4. Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers.



Please mention the word **AVIDLY** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Gross salary $850 Full time
Data Analysis Excel SQL HubSpot

En ComunidadFeliz, somos una startup especializada en ofrecer un software innovador (SaaS) diseñado para la administración eficiente de edificios y condominios.
Nos llamamos Comunidad Feliz porque creemos fervientemente en la capacidad de transformar la realidad de las comunidades. Proporcionamos herramientas para tomar decisiones informadas, apoyo para una gestión eficiente y fomentamos una comunicación sana entre vecinos. Nuestra visión es simple: queremos crear comunidades verdaderamente felices.

¡Únete a nuestro equipo como Agente de Customer Care y sé parte de una empresa innovadora en el sector SaaS! Nos especializamos en ofrecer un software avanzado de administración de edificios y condominios que está transformando la forma en que las comunidades gestionan sus operaciones.

Sueldo: $850.000 CLP

Horario: Lunes a jueves: 09:00 a 18:30 Zona horaria Chile
Viernes 09:00 a 17:00 Zona horaria Chile

Esta vacante esta adherida a la ley 21.105, si formas parte de la ley

Official source: getonbrd.com.

¿Qué desafíos enfrentarás?

  • Instalaciones de nuevas comunidades y apoyo en la configuración inicial de nuevas comunidades.
  • Capacitación del sistema al usuario administrador, en algunas ocasiones estas serán de forma presencial.
  • Notificación de activación a usuario administrador y comité respectivamente.
  • Notificación de existencia de manuales y videos de apoyo.
  • Ejecutar plan de acción relacionado a necesidades identificadas en NPS de capacitaciones.
  • Creación del material educativo y validación del existente en plataformas
  • Responder tickets y requerimientos relacionados a conocimiento principal del sistema.
  • Resolución de casos y requerimientos de nuevos clientes.
  • Fidelización y retención de clientes.

¿Qué necesitas para postular?

  • 2 años de experiencia en áreas de atención al cliente, ideal de forma remota.
  • Excelente ortografía y redacción.
  • Habilidades comunicacionales extraordinarias.
  • Buen manejo de Excel y google sheets (Se realizará evaluación).
  • Conocimientos sobre NPS.
  • Hubspot nivel intermedio

Suman Puntos Felices

Conocimiento en NPS
Sentirse cómodo/a haciendo análisis de datos en SQL.
Experiencia en empresas internacionales o startups

Beneficios

Trabajo Remoto 🏠: Tenemos una cultura remota que prioriza los valores y herramientas remotas.

Excelente Cultura 🎉: Mensualmente fomentamos la cultura mediante 2 eventos digitales a nivel empresa y 1 evento a nivel de equipo.

Día Libre el Día de tu Cumpleaños 🎂.

Viernes Corto 🕔: ¡Los días viernes se sale a las 17:00 hrs!

15 Días de Vacaciones al Año 🌴.

Desarrollo de Carrera 📈: Planes de carrera y cursos formativos.

Días de Salud 💊: Te pagaremos el 100% de los 3 primeros días de una licencia médica que no cubre tu previsión (en cualquier país) cada año.

Provisión de Días de Salud para +3 Días 🏥.

Permisos por Matrimonio, Nacimientos, Lactancia, Adopción 👰🤱.

Bono de Festividades 🎁: Entregamos bono en diciembre.

Informal dress code No dress code is enforced.
$50000 - $80000 Full time
High Paying Hourly Enrollment Specialist
  • VP Education Group
  • Remote
customer support

If you are looking for:

  • A stable remote position where you get paid a high hourly rate,

  • Where all you have to do is simple conversations with existing customers that are booked onto your calendar,

  • Where you have clear instructions on what to say and do,

  • Where you are doing something impactful that is improving people's lives,

  • Then this is the position for you.

We are one of the largest and most effective education companies in our industry, and we are looking to hire a few more Enrollment Specialists. 

The founder is one of the biggest YouTubers in this industry.

This is a simple role where we provide you with a script, and all you have to do is get on zoom calls with existing customers that they book on your calendar, and read the script.

You'll be helping customers with their journey and seeing if they want to enroll in one of our other programs.

The founders of this company have had to work terrible outbound call jobs before. This is not that.

As long as you speak well and care about giving our customers a good experience, then you will do well in this role and get a lot of fulfillment out of it.

If that sounds interesting to you, apply ASAP if this fits you. We expect this position to fill fast.


Your job:

  1. We have existing customers who have purchased from us who need help.

  2. They book a call on your calendar.

  3. You'll be taking calls with our customers, and on each call, we'll give you a word-for-word script tailored to that specific customer's needs. All you have to do is read the script while sounding natural and nice.

You MUST have these 4 things:

  1. Great English that sounds natural

  2. Hospitality, you care about helping people and giving them a great experience

  3. Organized, you can NOT miss any of the calls on your calendar

  4. Be talkative - small talk comes naturally to you

We really care about our customers getting a great experience, which is why we are willing to pay a competitive hourly rate for this position.

We'll have clear, simple training to get you onboarded, so it is easy to start.

You can set your own hours within reason.

Again, if this sounds like you, apply ASAP, as we are expecting this position to fill soon.




Please mention the word **INCREDIBLE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Creative Strategist
  • Maneuver Marketing
  • Remote
strategist support testing growth

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards, jointly organised by The Business Times and KPMG in Singapore.

This is just the beginning of our journey, and you could be part of the next stage of our growth!

Your Next Role

As a Creative Strategist (TikTok), you’ll be at the forefront of turning TikTok into a high-leverage growth channel for our DTC supplements brand.

You’ll be owning creative strategy for TikTok across key growth surfaces including organic content, paid ads, and TikTok Shop. Your role will be to identify what makes content perform on-platform, translate those insights into scalable creative systems, and help drive customer acquisition and conversion through TikTok-specific strategies.

Serving a primarily female demographic aged 35–65, you’ll combine creative research, platform understanding, trend fluency, and direct response thinking to build content that feels native to TikTok while delivering measurable business impact.

You’ll work cross-functionally with the Product Marketing team, Paid Media, UGC creators, video editors, and operators to concept, test, and scale high-performing TikTok creatives that strengthen top-of-funnel attention, mid-funnel engagement, and bottom-funnel conversion.

What You’ll Do

Drive TikTok Channel Growth Through Creative Strategy

  • Own the creative strategy for TikTok as a growth channel, identifying how to unlock customer acquisition and conversion through platform-native content.

  • Develop concepts across organic TikTok, paid TikTok ads, and TikTok Shop to support both awareness and revenue generation.

  • Translate channel insights into repeatable creative frameworks that can be scaled across products and campaigns.

Conduct In-Depth TikTok Creative Research

  • Dive into TikTok trends, competitor activity, creator formats, comment sections, customer behavior, and platform-native storytelling patterns.

  • Use TikTok feeds, creator ecosystems, ad libraries, social listening, and other research tools to identify emerging opportunities.

  • Distil findings into actionable creative angles, hooks, scripts, and briefs that align with our target demographic and business goals.

Execute a Strategic TikTok Testing Process

  • Build and continuously refine a testing pipeline for TikTok creative, including hooks, formats, concepts, offers, creator styles, and messaging angles.

  • Partner with internal teams and creators to launch, evaluate, and iterate on new concepts quickly.

  • Identify winning patterns and scale them through a structured testing approach that balances performance optimization with creative freshness.

Create for Every Stage of the TikTok Customer Journey

  • Develop TikTok creatives tailored to different stages of the funnel, from awareness and discovery to conversion and purchase intent.

  • Craft content that matches user mindset across different entry points — such as educational or entertaining content for organic reach, direct response ads for paid acquisition, and conversion-focused assets for TikTok Shop.

  • Ensure content is both platform-native and strategically aligned to broader brand and product goals.

Build Engaging, Native, High-Converting Content

  • Develop ad concepts and organic content built for TikTok’s unique content ecosystem, with strong emphasis on attention, retention, relatability, and action.

  • Shape concepts that feel authentic to the platform while still delivering clear performance outcomes.

  • Identify trends, creator behaviors, editing styles, and storytelling devices that can be adapted into high-performing branded content.

Support TikTok Shop Growth

  • Partner with relevant stakeholders to develop creatives that improve TikTok Shop performance, including product storytelling, offer communication, social proof, and conversion-focused content.

  • Help shape content that shortens the path from discovery to purchase within the TikTok ecosystem.

  • Test and refine creative approaches that improve product page engagement, click-through, and sell-through.

Optimize Conversion Levers Through Creative

  • Identify content and funnel bottlenecks specific to TikTok traffic and user behavior.

  • Improve performance through testing of key creative levers such as hooks, pacing, CTAs, product demonstration, proof elements, creator delivery, and offer framing.

  • Apply insights rapidly to improve click-through rates, engagement quality, and downstream conversion.

How You’ll Succeed

  • Consistently develop TikTok creatives that drive strong engagement, click-through rates, hold rates, and conversion performance.

  • Contribute meaningfully to TikTok becoming a scalable acquisition and growth channel across organic, paid, and TikTok Shop surfaces.

  • Deliver concepts that combine platform relevance with commercial impact, balancing native storytelling with direct response performance.

  • Help uncover repeatable creative insights that improve testing velocity, creative hit rate, and overall TikTok efficiency.

  • Strengthen collaboration between Growth Marketing and Product Marketing by translating TikTok learnings into scalable growth opportunities for the wider business.

What You Bring

  • 5+ years in DTC creative strategy, performance creative, or growth-focused content development, ideally with meaningful experience on TikTok.

  • Strong portfolio showcasing short-form content, direct response creative thinking, and an understanding of what makes content perform in-feed.

  • Deep familiarity with TikTok as a platform, including content trends, creator dynamics, paid creative best practices, and shopping behavior.

  • Experience developing concepts across both organic and paid social, with strong instincts for platform-native storytelling.

  • Strong grasp of creative testing methodologies, including how to evaluate and iterate on hooks, formats, messaging, and visual delivery.

  • Ability to bridge brand, content, and performance thinking — creating work that is engaging, culturally relevant, and conversion-oriented.

  • A passion for psychology, storytelling, video, design, and consumer behavior that translates into compelling customer-centric creatives.

  • Proactive engagement with emerging trends, creators, platform changes, and best practices across TikTok and the wider DTC creative ecosystem.



Please mention the word **EDUCATED** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Onboarding Lead
  • Lemontech
  • Santiago (Hybrid)
CRM Project Management Team Management Customer Retention
En LemonTech🍋, somos una empresa SaaS líder en LATAM en Legaltech con más de 15 años impulsando procesos legales más eficientes y digitales. Contamos con tres softwares, más de 12.000 usuarios activos y una base de 1.700 clientes en toda la región🤘🏼. Desde 2019 formamos parte de Accel-KKR, un fondo de inversiones de Silicon Valley enfocado en empresas tecnológicas. Nuestro objetivo es reducir la burocracia y transformar el sistema judicial para hacerlo más moderno y justo.

Official job site: Get on Board.

Descripción del Cargo ⭐️

Asegurar una transición suave y eficiente para nuestros nuevos clientes desde el punto de venta hasta el uso completo y satisfecho de nuestros productos o servicios. Este rol es esencial para establecer una relación sólida y de confianza con el cliente, asegurando su satisfacción y lealtad a largo plazo. El éxito en este rol se mide por la eficiencia del proceso de incorporación, la satisfacción del cliente y la retención.

Responsabilidades ✅

  • LMA | Gestión de equipo Onboarding para asegurar el cumplimiento de las metas del equipo y una operativa eficiente.
  • Supervisión de cumplimiento de métricas y objetivos para asegurar un onboarding de excelencia.
  • Estrategia de implementación y capacitación de los clientes sobre los productos.
  • Monitorear que la operación esté debidamente ingresada en el CRM a disposición de toda la compañía.
  • Supervisar el proceso de onboarding de nuevos clientes, asegurando una transición fluida y un comienzo exitoso en el uso de nuestros productos.
  • Trabajar con los equipos de producto y soporte para garantizar que las implementaciones se realicen según lo planeado y que cualquier problema técnico se resuelva rápidamente.
  • Asegurar la implementación del Customer Journey (post-venta) que maximice la experiencia del cliente con LemonTech y que esté en línea con la estrategia del negocio.
  • Definir e implementar planes de relacionamiento, fidelización (Retención + satisfacción + compromiso) de los nuevos clientes ingresados.
  • Desarrollar y mantener al día Lemontech Academy como recurso educativo para facilitar la adopción del producto por parte de los clientes.
  • Desarrollar e implementar planes e iniciativas que aseguren y aumenten la adopción del producto en los clientes recién ingresados.
  • Definición e implementación de la estrategia y plan de onboarding de nuevos clientes para asegurar fidelización y maximizar revenue.
  • Proveer feedback relevante a las áreas correspondientes, a partir del conocimiento del mercado y de los clientes, utilizando los canales formales definido
  • Colaborar de manera activa con equipos tales como; R&D, Soporte, Customer Success, etc. para garantizar y asegurar que la estrategia de onboarding sea ejecutada según los requisitos acordados y los estándares comprometidos.

Requisitos Deseables 🙌🏼

  • Mínimo de 3 a 5 años de experiencia en un rol de atención al cliente o ventas.
  • Experiencia en la creación y ejecución de estrategias de incorporación de clientes.
  • Historial probado de liderazgo y desarrollo de relaciones con los clientes.
  • Capacidad para trabajar de manera independiente y en equipo.
  • Aptitud para la resolución de problemas y la toma de decisiones.
  • Inglés: Nivel deseable (no excluyente). Lo valoramos con especial interés debido a nuestra proyección internacional y el perfil de liderazgo que buscamos para este cargo.

KPIS:

  • TTV de cumplimiento del proyecto (% de avance v/s gantt del proyecto)
  • CSAT (Satisfacción a los usuarios en mediciones trimestrales)
  • Activación / uso mínimo: % de clientes que se cumplieron con hitos de mínimo uso.
  • Onboarding exitoso: % de clientes graduados con status exitoso.
  • SLAs: % de procesos que cumplieron con los tiempos de implementación.

Condiciones

🌍 Work From Anywhere (WFA): Flexibilidad para trabajar desde cualquier lugar.
🌅 Semana extra de vacaciones: Una semana adicional a los días legales por país.
🏡 Horarios flexibles: Trabaja desde casa o nuestra oficina.
🍏 Espacios de descanso: Lounge con snacks y frutas para desconectar.
🚀 Cultura de equipo: Trabajamos juntos para alcanzar objetivos y disfrutar el proceso.
💼 Co-financiamiento de estudios: Apoyo para tu desarrollo profesional.
🏥 Seguro complementario (solo en Chile): Para tu bienestar y tranquilidad.
🍼 Postnatal parental de 1 mes: Para disfrutar con tu bebé.
Postúlate ahora y acompáñanos a transformar el futuro del LegalTech! 🌟
Te compartimos nuestro aviso de Privacidad de Postulantes

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Partially remote You can work from your home some days a week.
Health coverage Lemontech pays or copays health insurance for employees.
Computer provided Lemontech provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal Lemontech gives you paid vacations over the legal minimum.
Beverages and snacks Lemontech offers beverages and snacks for free consumption.
$$$ Full time
Soporte Técnico Nivel 2
  • BC Tecnología
  • Santiago (Hybrid)
ITSM Infrastructure Technical Support Monitoring
En BC Tecnología, una consultora de TI con enfoque en soluciones para clientes de servicios financieros, seguros, retail y gobierno, trabajamos en proyectos de continuidad operativa, infraestructuras críticas y plataformas de eCommerce para entornos de alta demanda. Nuestro equipo desarrolla soluciones de soporte y administración de TI, con un foco en la experiencia del cliente y la mejora continua. El candidato se integrará al equipo de tecnología para asegurar la disponibilidad de sistemas y plataformas del negocio, participando en iniciativas que fortalecen la operación y la experiencia del usuario final en retail, logística y operaciones.

Applications: getonbrd.com.

Responsabilidades del rol

  • Proporcionar soporte técnico de nivel 2 para incidentes y requerimientos en infraestructuras, redes y plataformas críticas.
  • Monitorear la continuidad operativa y asegurar la disponibilidad de sistemas de retail, logística y eCommerce.
  • Analizar causas raíz de incidentes complejos y colaborar en la implementación de mejoras.
  • Gestionar incidencias en plataformas de eCommerce (catálogo, pedidos, integraciones) y coordinar acciones con equipos especializados.
  • Documentar soluciones, procedimientos y buenas prácticas para el equipo.
  • Comunicación fluida con equipos internos y clientes, con capacidad de redacción en inglés cuando sea necesario.
  • Participar en iniciativas de mejora de la infraestructura y de procesos, promoviendo buenas prácticas y eficiencia operativa.

Requisitos y perfil buscado

Buscamos un profesional con experiencia previa en Soporte Técnico de Nivel 2, orientado a entornos de alta operación en retail, logística o plataformas de eCommerce. Requisitos:
  • Experiencia demostrable en soporte técnico de nivel 2.
  • Conocimientos en redes, infraestructura y resolución de incidencias.
  • Experiencia en entornos de retail, logística o alta operación y manejo de plataformas eCommerce.
  • Capacidad para analizar incidentes, aplicar soluciones y escalar cuando sea necesario.
  • Inglés intermedio-avanzado para comunicación escrita y reuniones básicas.
  • Modalidad híbrida con presencia 2 días por semana.

Habilidades y aptitudes deseables

Se valorará experiencia en proyectos de transformación digital y en ambientes de cliente/servicio; proactividad, resolución de problemas, capacidad de trabajar bajo presión y enfoque en la mejora continua. Disponibilidad para colaborar en equipos multiculturales y para adaptarse a diferentes herramientas de ITSM y monitoreo.

Beneficios y cultura

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.
La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.
Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

$$$ Full time
support travel mobile sales

Calling all truly AWESOME people!  

  

About Stranger Soccer  

 Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

  

Role  

 The selected candidate(s) will work closely with the CEO, Executive Director, and a small global team. He or she will be assigned a set of responsibilities in one or more of these areas: License Sales & Support, International Business Development, Ad Hoc Project Management. 

  • Relevant experience, e.g. business development, administration, project management  
  • Excellent English communication skills  
  • Strong attention to detail 
  • Passion for customer service  
  • Friendly positive attitude and team player  
  • Bachelor's Degree/Diploma  

 

  • Interest in football is a BIG PLUS  
  • Experience working overseas or with international companies a PLUS 
  • Hospitality experience a PLUS 
  • Franchise Development or Support experience a PLUS 

Other Details  

  • Position will be virtual with occasional travel to Singapore.  

  

To apply, please send resume to recruitment@strangersoccer.com. Please include cover note and salary expectations.  



Please mention the word **PROMISED** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Analista de Onboarding (Contratos)
  • Equifax Chile
  • Santiago (Hybrid)
Google Workspace Salesforce Reporting Contract Management
En Equifax Chile, formarás parte de un equipo global de datos, analítica y tecnología enfocado en entregar una experiencia de onboarding sólida para clientes que contratan nuestros servicios. Trabajarás en un entorno que combina la gestión de contratos, la coordinación entre áreas (ventas, finanzas, soporte de facturación y servicio al cliente) y la habilitación de servicios, con el objetivo de reducir tiempos, asegurar la calidad y medir la satisfacción del cliente a través de KPIs clave.
Equifax Chile, una compañía global con presencia en 24 países, ofrece un entorno con aprendizaje continuo, políticas de bienestar y un enfoque en diversidad y desarrollo profesional. Este rol es fundamental para garantizar una experiencia de onboarding eficiente y orientada al cliente, alineada con las metas estratégicas de negocio.

Apply to this job opportunity at getonbrd.com.

¿Qué vas hacer?

  • Gestionar, asegurar y dar seguimiento a todos los contratos designados para entregar servicio al cliente en los tiempos establecidos.
  • Brindar información y soporte sobre productos, precios y planes a áreas como ventas, finanzas, soporte de facturación y servicio al cliente.
  • Revisar documentos para determinar aprobación o necesidad de revisión adicional; coordinar y supervisar cada etapa del onboarding desde la recepción del contrato hasta la habilitación de servicios.
  • Gestionar y mantener actualizados los datos de los clientes en plataformas internas; diseñar, implementar y dar seguimiento a KPIs de tiempos de implementación, calidad del servicio y satisfacción del cliente.
  • Generar reportes periódicos para medir el desempeño del proceso de onboarding; administrar y habilitar usuarios en plataformas asociadas a los servicios contratados.
  • Revisar y validar contratos para garantizar cumplimiento de políticas internas y expectativas del cliente; coordinar con áreas legales y comerciales ante ajustes o discrepancias.
  • Identificar riesgos o retrasos, proponer soluciones efectivas y mantener contratos actualizados; introducir modificaciones a términos y condiciones, y gestionar cancelaciones a petición del cliente.

¿Qué experiencia necesitas?

  • Técnicos graduados de la carrera administración de empresas, gestión de empresas o afines.
  • +2 años de experiencia en gestión de clientes y contratos.
  • +2 años de experiencia en análisis de documentos e incorporación de clientes (obligatorio).
  • +2 años de experiencia en gestión de posventa.
  • +2 años de experiencia en la gestión de Google Workspace.
  • Conocimiento de metodologías de trabajo.

¿Qué podría diferenciarte?

Conocimiento avanzado del idioma inglés y manejo avanzado de Excel. Experiencia en Salesforce. Capacidad para trabajar de forma autónoma y en equipo, con fuertes habilidades de comunicación y coordinación. Enfoque en la mejora continua, proactividad para identificar riesgos y proponer soluciones, y orientación a la calidad del servicio.

Beneficios

Ofrecemos modalidad de trabajo híbrido con horarios flexibles que permiten un balance saludable entre la vida personal y laboral. Se otorgan días libres adicionales para fomentar el bienestar de nuestros colaboradores.
Nuestro paquete de compensación integral incluye seguro médico complementario, convenio con gimnasio para promover un estilo de vida saludable y beneficios específicos para madres y padres en la organización.
Se tiene acceso a una plataforma de aprendizaje en línea que permite el desarrollo profesional continuo, junto con programas de reconocimiento para valorar el aporte de cada integrante del equipo. Esto contribuye a un entorno diverso, multicultural y orientado al crecimiento de carrera.

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided Equifax Chile provides a computer for your work.

Sobre trabajos remotos en Customer Support

Find remote jobs in customer support, phone support, live chat and customer service for international companies from Latin America. En RemoteJobs.lat conectamos a profesionales de Latinoamérica con empresas que ofrecen trabajo 100% remoto. Actualizamos nuestras ofertas mensualmente para traerte las mejores oportunidades.

Rango salarial

$800 - $2,500 USD/mes

Demanda

High

Posiciones abiertas

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