Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine whatâs possible.
Title: Executive Director, Safety & Pharmacovigilance
Location: Remote
Reports to: VP, Head of Global Safety and Pharmacovigilance
Summary
The Executive Director of Safety & Pharmacovigilance (PV) will play a key role in the global safety strategy and execution for the Companyâs cell therapy pipeline across clinical development and post-marketing activities. This role is responsible for leading a compliant, scalable safety organization, ensuring proactive risk management, regulatory compliance, and cross-functional collaboration to support clinical and regulatory milestones.
The ideal candidate brings deep expertise in cell and gene therapy safety, strong regulatory acumen, and experience operating in a lean, fast-moving biotech environment.
\n- Define and lead the global safety and pharmacovigilance strategy across all development stages.
- Serve as the safety subject-matter expert for cell therapy programs, including novel and emerging safety risks.
- Provide strategic safety input to clinical development plans, protocols, investigator brochures, and regulatory submissions.
- Act as a key member of cross-functional governance and program teams.
- Oversee all PV activities including case processing, signal detection, risk management, and aggregate reporting.
- Ensure compliant execution of ICSR reporting, DSURs, PBRERs/PSURs, SUSARs, and safety narratives.
- In collaboration with other team members, maintain safety databases, vendor oversight, and PV agreements (SDEAs).
- Lead safety surveillance activities and ongoing benefit-risk assessments.
- Review and approve safety data, medical assessments, and regulatory safety documents.
- Contribute to Safety Review Committees (SRCs), Data Monitoring Committees (DMCs), and internal safety governance forums.
- Lead safety signal evaluation, escalation, and documentation.
- Ensure compliance with global safety regulations (FDA, EMA, ICH, CIOMS, local health authorities).
- Partner with team lead for regulatory interactions, inspections, and audits.
- Author or oversee safety sections of INDs and BLAs, and responses to health authority inquiries.
- Partner with team members to maintain PV SOPs, processes, and inspection readiness.
- Lead development and lifecycle management of Risk Management Plans (RMPs) and REMS, as applicable.
- Proactively identify and mitigate safety risks associated with cell therapy modalities.
- Support post-marketing safety planning and launch readiness, where applicable.
- Collaborate in the management of external vendors, CROs, and safety service providers.
- Contribute to the operational excellence, continuous improvement, and cost-effective PV operations.
- MD degree
- 12+ years of experience in pharmacovigilance and drug safety, with at least 5 years in a leadership role.
- Direct experience supporting cell therapy, gene therapy, or other advanced modalities strongly preferred.
- Experience in clinical-stage biotech; prior BLA/MAA and/or launch experience is a plus.
- Demonstrated success interacting with global regulatory agencies on safety matters.
- Strong knowledge of global PV regulations and safety standards.
- Strategic thinker with the ability to operate hands-on in a lean organization.
- Excellent cross-functional leadership and communication skills.
- Proven ability to balance compliance, scientific rigor, and business priorities.
The national base salary range for this position is $365K-$390K annually. This salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors that may include but are not limited to quality and length of experience, education, geographic location and alignment with market data. This position is also eligible for bonus, benefits, and participation in the companyâs stock plan.
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Brafton is a large and established content marketing agency. Our full-scale, in-house teams create exceptional content to execute on custom, data-led strategies, delivering strong measurable results. Since 2008, we've been a leading content marketing provider and a full-service digital marketing partner for brands needing results from content, SEO, and digital campaigns.
Our growth is fueled by our people. We are building an enterprise pipeline engine to match the scale of our delivery.
This role is remote and open to applicants throughout Canada.
POSITION SUMMARY
Are you a senior Enterprise level opener, looking for your next challenge, with the opportunity to build a team? The Enterprise Opener (Strategic Accounts) is a critical role focused on accelerating Brafton's growth. You will open doors inside large, complex organizations and secure high-quality meetings with senior marketing and business decision-makers.
This is a professional, account-based prospecting role, not high-volume and generic. It's designed for an outbound expert who:
⢠Thrives in account-based prospecting.
⢠Understands enterprise buying cycles.
⢠Consistently creates interest with executives through sharp positioning, research-driven outreach, and confident discovery.
You will partner closely with enterprise sales leadership to target priority accounts, multi-thread stakeholders, and generate pipeline for strategic, high-value engagements.
Previous enterprise experience in a comparative role is essential (5-10 years). Applicants without such experience will not be considered.
\n- Own outbound prospecting into strategic enterprise accounts across defined target segments.
- Build and execute account-based outbound plans (stakeholder mapping, messaging angles, sequencing, follow-up strategy).
- Engage senior stakeholders (Director/VP/Head/CMO) through:
- Conduct high-quality discovery conversations to uncover business drivers including:
- Develop messaging aligned to executive priorities (revenue impact, efficiency, speed-to-market, measurable performance).
- Partner with enterprise AEs to support pursuits (intelligence gathering, buying committee insights, competitive context, clean handoffs).
- Maintain excellent CRM discipline and activity tracking for forecasting and performance analysis.
- Provide feedback loops to marketing and leadership on what's resonating in the enterprise market.
- You are a consultative outbound professional who is confident speaking with senior leaders and skilled at breaking into large organizations. Youâre strategic, disciplined, and persistentâand you take pride in high-quality outreach that earns responses.
- Bachelorâs degree required.
- 5+ years experience in prospecting specifically at the Enterprise level.
- Demonstrated success booking meetings with enterprise-level decision-makers.
- Proven ability to open net-new accounts (not just inbound follow-up).
- Strong discovery skills and the ability to create urgency without being transactional.
- Comfortable navigating longer buying cycles and multi-stakeholder environments.
- Excellent written communication with a professional, executive tone.
- Confident phone presence and objection-handling skills.
- Strong working knowledge of digital marketing concepts, including:
- High proficiency with prospecting and research tools such as:
- Consistently generating qualified meetings with large target accounts.
- Securing meetings with VP and C-level marketing leaders.
- Building repeatable outbound plays that generate real enterprise pipeline.
- Producing high-quality handoffs that lead to progressed opportunities.
- Becoming a trusted partner to enterprise sales leadership in strategic pursuits.
- Competitive base salary plus performance-based incentive compensation.
- Clear growth pathways into enterprise closing roles and sales leadership opportunities.
BENEFITS INCLUDE
Competitive incentive plan, Health Savings Account, pension, paid vacation, remote work perks and more!
EQUAL OPPORTUNITY
Brafton is an Equal Opportunity employer. We comply with applicable federal, state, provincial, and local laws governing nondiscrimination. Applicants must have work authorization that does not now or in the future require sponsorship of a visa or employment authorization in the United States or Canada with Brafton.
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About the Team
Our Executive Operations team includes Executive Business Partners and Administrative Business Partners, who serve as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We are pivotal in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company.
Our leadership team reflects OpenAIâs culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.
About the Role:Â
This role is part of a shared hiring pathway for ABPs at OpenAI. Rather than hiring directly for a single team, we evaluate candidates holistically and identify the best fit across the organization as you advance. This ensures alignment between your skills, interests, and where our needs are greatest.
We seek a proactive, friendly, and meticulous Administrative Business Partners to join our Executive Operations team. You will support complex calendar/schedule management for leaders and key team members across departments, handle expenses, organize team offsites or meetings, and manage travel arrangements. This role demands a high level of coordination for both internal and external meetings, working closely under the guidance of our Executive Business Partners.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are not able to consider remote applicants at this time.
In this role, you will:
Efficiently manage and organize calendars for multiple leaders, ensuring an optimal schedule that accommodates internal and external commitments.
Take charge of coordinating internal meetings, including scheduling, forecasting, and resolving scheduling conflicts.
Plan and organize comprehensive travel itineraries, ensuring smooth and efficient travel experiences for leaders.
Process and manage expense reports, ensuring timely submission and adherence to company policies.
Assist in the planning and executing team offsites and other events, contributing to team building and strategic planning initiatives.
Work closely with the broader executive operations team, facilitating effective communication and collaboration within the team and with external partners.
You might thrive in this role if you:
3-5 years of administrative experience in a fast-paced environment.
Proven track record of managing internal meetings, scheduling, and conflict resolution.
Experience in managing travel arrangements, including flight/transportation and lodging.
Proficient in Google Suite for calendaring and communication.
Exceptional organizational skills and attention to detail.
Strong communication and interpersonal skills.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.Â
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAIâs Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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Paralegal, Legal Operations & Outsourcing
Location: Remote - Central or South America
Contract: Independent Contractor
About Sterlington
Sterlington PLLC is a full-service law firm advising on complex corporate, litigation, executive compensation, and private wealth matters. Our approach goes beyond traditional legal adviceâwe focus equally on the economic realities of our clients' businesses.
We work with founders, senior executives, ultra-high-net-worth individuals, and leading companies on sophisticated, high-impact matters. Our model is lean, collaborative, and partner-led, offering meaningful exposure and responsibility from day one.
The Opportunity
We are looking for a detail-oriented and analytically minded Paralegal to join our Legal Operations & Outsourcing team.
This role is centered on two core areas:
- Analyzing contracts to produce clear, structured summaries and reports
- Supporting the workflow of contract review and negotiation across matters
You will work closely with lawyers and internal teams to ensure contract-related work is organized, trackable, and executed efficiently. This is a hands-on role for someone who enjoys working with documents, data, and structured processes in a high-performance environment.
What You'll Do
Contract Analysis & Reporting
- Review contracts and extract key terms, risks, and obligations
- Prepare clear, structured summaries and reports for internal and client use
- Organize and categorize contract data to support tracking and decision-making
- Maintain consistency and accuracy across high-volume contract workflows
Contract Workflow & Coordination
- Support the end-to-end workflow of contract review and negotiation
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Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine whatâs possible.
Title: Executive Director, Regulatory Affairs
Location: Remote (West Coast hours preferred)
Reports to: SVP, Chief Regulatory Officer
Position Overview
The Executive Director, Regulatory Affairs will provide strategic and operational regulatory leadership across Kyverna's cell therapy portfolio, with a focus on commercial readiness, labeling strategy, and health authority engagement.
The ideal candidate is a seasoned regulatory leader with deep experience in advanced therapies who can shape regulatory strategy from early development through approval and launch, while partnering closely with Clinical, CMC, Commercial, Market Access, and Legal teams.
The Executive Director will define and execute global regulatory strategy to support clinical development, registration, and commercialization of Kyverna's autoimmune cell therapies. The role requires the ability to translate scientific and clinical data into approvable, commercially viable labeling and to lead interactions with regulatory authorities, including FDA and global counterparts.
\nRegulatory Strategy & Leadership
- Lead global regulatory strategy for Kyverna's development programs, aligning clinical, CMC, and commercial objectives from early development through post-approval lifecycle management.
- Provide regulatory input to program governance, asset prioritization, and portfolio decisions, including scenario planning and risk mitigation.
- Anticipate and address regulatory challenges related to cell therapy development, manufacturing, comparability, and long-term follow-up.
Health Authority Engagement & Negotiations
- Serve as the primary senior regulatory interface with FDA, EMA, and other global health authorities.
- Lead and/or support key regulatory meetings, including INTERACT, pre-IND, End-of-Phase, pre-BLA/MAA, Advisory Committees, and post-marketing commitments.
- Drive regulatory negotiation strategy, including benefit-risk, endpoints, comparability, and post-approval requirements.
Labeling Strategy & Commercial Readiness
- Own and drive labeling strategy from early development through approval, ensuring labels support commercial differentiation, patient access, and lifecycle value.
- Lead development of Target Product Profiles (TPPs) and ensure alignment across Clinical, Regulatory, Commercial, and Market Access.
- Partner with Commercial, Medical Affairs, and Market Access to ensure regulatory decisions support launch readiness, promotional strategy, and payer engagement.
- Lead label negotiations with health authorities, balancing scientific evidence, regulatory expectations, and commercial objectives.
Regulatory Submissions & Execution
- Oversee and contribute to the preparation, review, and submission of INDs, CTAs, BLAs/MAAs, briefing packages, orphan drug applications, and other regulatory filings.
- Ensure submissions are high-quality, compliant, and strategically positioned.
- Maintain oversight of submission timelines, dependencies, and risk management, providing clear communication to senior leadership.
Cross-Functional & External Collaboration
- Act as a strategic partner to Clinical Development, CMC, Research, Commercial, Legal, BD, and Alliance Management teams.
- Provide regulatory due diligence and strategic input for business development, in-licensing, out-licensing, and partnership opportunities.
- Oversee regulatory activities performed by CROs, consultants, and partners, ensuring quality and strategic alignment.
Team Development & Operational Excellence
- Lead, mentor, and scale a high-performing regulatory team, fostering accountability, development, and a culture of collaboration.
- Establish and maintain regulatory policies, procedures, and infrastructure to support a growing, late-stage organization.
- Stay current on US and global regulatory intelligence and communicate key implications to stakeholders.
- Bachelor's degree in a scientific discipline required; advanced degree preferred.
- 15+ years of progressive regulatory affairs experience in pharmaceutical or biotechnology, with significant advanced therapy experience.
- Cell and/or gene therapy experience preferred; autoimmune disease experience highly preferred.
- Demonstrated success leading global regulatory strategies through late-stage development and/or approvals, ideally including BLA/MAA experience.
- Proven experience with labeling strategy development and negotiation, with strong understanding of commercialization impacts.
- Deep knowledge of FDA regulations, ICH guidelines, and global regulatory frameworks; EMA and ex-US experience preferred.
- Track record of effective engagement with FDA OTP and/or divisions overseeing autoimmune or immune-mediated diseases.
- Strong executive communication skills with the ability to influence senior leadership and Board-facing audiences.
- Demonstrated ability to lead and scale teams in a fast-paced, high-growth environment. Prior supervisory experience preferred.
- Strategic mindset with the ability to balance scientific rigor, regulatory compliance, and commercial impact.
The national base salary range for this position is $270K-$300K annually. This salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors that may include but are not limited to quality and length of experience, education, geographic location and alignment with market data. This position is also eligible for bonus, benefits, and participation in the company's stock plan.
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Position Summary:
This position is a hybrid between a project budget analyst supporting the operational project teams financially, and an accountant supporting all general ledger functions and the month-end close cycle.
Essential functions of the job include but are not limited to:
- Support the project teams in all financial areas associated with running a clinical trial.
- Assist in the preparation of the monthly invoicing worksheet which is the source document for client invoicing and source of revenue recognition
- Perform variance analysis comparing forecasted revenue to actual revenue to identify gaps, changes in scope, etc.
- Review work orders and change order budgets in comparison with actual activities to help identify out of scope activities
- Perform monthly Earned Value Analyses (EVAâs) in conjunction with the Project Directors/Project Managers. Participate in the monthly project review meetings on an as needed basis
- Provide support to the Executive Director of Operational Finance in the preparation of contract documents (statements of work and change orders)
- Work with Company Accountant to provide support to the financial reporting and general ledger functions. Work with Company Accountant to provide support to ensure an accurate and timely monthly, quarterly and year-end close
- Work with Company Accountant to ensure the timely reporting of all monthly financial information. Collaborate with others in Finance to support overall department goals and objectives
- Responds to inquiries from the CFO and Executive Director of Operational Finance regarding financial results, special reporting requests and ad hoc analyses relating to projects
- Assist in development and implementation of new procedures and features to enhance the workflow and internal controls
Qualifications:
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Opportunity Overview:
The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management (WFM) platform. Utilizing systems and analytics to optimize Cohere Health service, Clinical Nursing, and Clinical MD operations performance and delivery by aligning staffing levels and resources allocation with our long term strategic goals.
As the Senior Workforce Management Analyst, you will leverage advanced data analytics with the support from our Solutions Performance Analytics, and Business Intelligence teams, your deep understanding and practical experience of Workforce Management principles, contact center metrics, clinical and customer relationship data to provide actionable reporting, and deep data insights to foster a data-driven culture. Drive measurable process improvements within the Service and Clinical Operations teams and across Cohere Health. Independently scope out initiatives and projects. Conduct ROI / Amortization modeling, and tie operational performance to the financial model.
What you'll do:
- Be the subject matter expert for the enterprise Workforce Management platform, preferably NICE IEX experience.
- Provide Workforce Management platform administrative support through managing user accounts, access rights, work with the team to maximize forecasting accuracy, scheduling efficiency.
- Lead Weekly short-term forecast meetings with close collaboration with the Service Operations leadership team.
- Support team members and utilize Enhanced Strategic Planner to drive monthly long term planning success
- Support team members to create daily staffing and schedule o
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The application period will close on February 9th at 10:30am EST. Please note that if we receive a high volume of qualified applicants, the posting may close sooner, so we encourage candidates to submit their applications as soon as possible. This role is open to candidates based in the United States, United Kingdom, Canada, Ireland, or Senegal.
About Us
Global Fishing Watch is an international nonprofit organization committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth and Google, Global Fishing Watch uses cutting-edge technology to create open-source map visualizations, data and analysis tools that enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of all human activity at sea. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all.
The Position
This is an exciting opportunity to join Global Fishing Watch and work with a dynamic international team of communications professionals at the intersection of artificial intelligence, open data, ocean protection and media engagement. The successful candidate will help turn data into stories and translate complex analyses into clear compelling narratives that engage journalists. The role seeks to advance our efforts in growing Global Fishing Watch's media outreach capabilities and will function as the technical expert for all media relations related to Global Fishing Watch's data and tools such as the map, Vessel Viewer and Marine Manager.
The position sits within the Global Fishing Watch communications team and reports to the senior manager, communications. The role will support the delivery of Global Fishing Watch's media outreach program, including leading quarterly
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Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
What Youâll Do
As a Senior Actuarial Analyst at Imagine Pediatrics, you will leverage your actuarial expertise to conduct and present analytics on several fronts. Key projects will include evaluating prospective business development opportunities, conducting forecasting analyses, supporting review of patient attribution algorithms, and assessing the financial and clinical value that Imagine Pediatrics delivers to its current and potential members and payor partners. Primary functions and responsibilities of this role will include:
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Hi, weâre Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A Little More About this Role:
Weâre looking for a Senior Configuration Analyst to join our configuration team. As Gravie looks to continue its Member-centric approach to healthcare, we need an Analyst to create and maintain the benefit categories, health plans, and adjudication logic that power our health plans, develop solutions to automate key claims processing workflows, and troubleshoot observed defects in the output of the overall claims configuration process. Qualified applicants should have an understanding of benefit plans, the coding systems used to document medical services, and the way these codes are organized into benefit categories and used in claim processing logic.
You will:
- Analyze benefit plan documents to accurately build benefit categories and adjudication rules to accurately and efficiently process claims
- Be a leader on the configuration team by supporting training, process development, and peer review / QA.
- Support cross-functional teams during implementations/renewals and develop solutions for plan variations.
- Provide support to team members for escalations and complex configuration requests.
-Perform root causes analysis of adjudication logic and benefit defects.
-Support special project implementations as required
-Create and update policies and procedures and other documentation of our accumulators and plan configurations.
-Perform quality reviews, regression and functional testing in support of configuration changes and application updates.
-Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.
You bring:
-3+ years configuring accumulators and benefit plans or other related experience in payer business logic.
-5+ years of experience as a claims examiner, coder, or other related experience working with medical claims data.
-Experience with adjudication processes, analyzing plan designs, and health plan information systems and applications.
-Knowledge/experience with self-funded, level-funded plan designs.
-Ability to set priorities, manage time, and work independently.
-Demonstrated success getting results through collaboration.
Extra credit:
- Familiarity with the mPhasis, Eldorado, Javelina claims processing software.
-Working knowledge of EDI formats (837/835 claims, 270/271 eligibility) and coding systems (CPT/HCPCS, ICD, DRG).
-Experience in rapidly-growing start-up business environments.
-Understand file types A37, 270, 271, 276, 277, 278 experience.
The salary range for this position is $60,675- $101, 125 annually. Numerous factors including, but not limited to, education, skills, work experience, certifications, etc. will be considered when determining compensation.
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English Document Reviewer
Contact Review - Washington, DC
Location: Remote
Start Date: Negotiable
EXPERIENCE & QUALIFICATIONS:
Familiarity with document review workflows
Examples: Privilege/Responsiveness Review, Redactions, Conceptual Searching, First and Second Review, etc.
Experience with electronic document review technology
Examples: Relativity, Concordance, ViewPoint, etc.
Active bar admission in at least 1 U.S. Jurisdiction and status in good standing
THE FOLLOWING SKILLS ARE PREFERRED BUT NOT REQUIRED:
Experience as a member of a document review team
Familiarity with Relativity 9.0 or higher version
2+ years of legal support experience
HOURS & LOCATION
Location (including opportunity for remote work) is established on a project-by-project basis
Hours (including the opportunity to work outside standard business hours) are established on a project-by-project basis
About Contact:
Contact Review prides itself on finding high-quality, high-accountability, barred attorneys specifically tailored to the needs of our project. We seek attorneys to assist with document review, privilege review, expert testimony, legal research, and foreign language translation. Unlike other eDiscovery vendors, Contact fosters a culture where every project manager, programmer, engineer, reviewer, and analyst sees themselves as an extension of the projects' team. Here at Contact, we look for ways to improve efficiency, streamline workflows, and put our clients in the best possible position to weather the next storm.
For more information about Contact Review please visit: https://contactdiscoveryservices.com/managed-document-review/
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#CJ
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Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.
Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.
About the Role
The Vice President of Practice Operations will architect the systems and processes that power Form Health's patient experience. Reporting directly to our Chief Operating Officer, this key leadership hire will guide the next phase of operational scaling â building the infrastructure needed to support growth while preserving clinical quality, efficiency, and empathy. As the organization evolves from our communication model to an omni-channel experience, this individual will drive operational transformation by desig
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Calling all truly AWESOME people!â¯Â
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About Stranger Soccerâ¯Â
 Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionaryâ¯platform and Mobile App for on-demand football, the company has amassed over 50,000 registeredâ¯users playing hundreds of games a week. It has solved the problem that football is the world's #1â¯sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym orâ¯for a jog.â¯Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal inâ¯Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and Southâ¯Africa.â¯Â
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Roleâ¯Â
 The selected candidate(s) will work closely with the CEO, Executive Director, and a small globalâ¯team. He or she will be assigned a set of responsibilities in one or more of these areas: License Sales & Support, International Business Development, Ad Hoc Project Management.Â
- Relevant experience, e.g. business development, administration, project management Â
- Excellent English communication skillsâ¯Â
- Strong attention to detailÂ
- Passion for customer serviceâ¯Â
- Friendly positive attitude and team playerâ¯Â
- Bachelor's Degree/Diploma Â
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- Interest in football is a BIG PLUSâ¯Â
- Experience working overseas or with international companies a PLUSÂ
- Hospitality experience a PLUSÂ
- Franchise Development or Support experience a PLUSÂ
Other Detailsâ¯Â
- Position will be virtual with occasional travel to Singapore.â¯Â
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To apply, please send resume to recruitment@strangersoccer.com. Please include cover note and salary expectations.â¯Â
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Who Are We:
Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.
Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.
To learn more about Comply, visit comply.com
The Role
Complyâ¯is looking for a polished, passionate, and empatheticâ¯Customer Support Representativeâ¯to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our clientâs needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes.⯠Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a âHow Can I Helpâ mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, letâs connect!â¯
This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization!â¯
\n- Perform set-up and configurations within the Comply platform to effectively activate new client accounts.
- Respond efficiently to customer inquiries and maintain exceptional customer satisfaction.
- Manage customer account activation implementations to ensure customer satisfaction and meet deadlines.
- Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform.
- Prioritize incoming customer support cases in a high-volume, fast-paced environment.
- Manage support case details in our case tracking system.
- Respond to customer questions, update clients on project status, and troubleshoot issues promptly.
- Collaborate daily with our Technical Support and Product Development teams to represent our customersâ needs, both immediate and long-term.
- Manage multiple projects simultaneously, prioritize tasks, and reach deadlines.
- Provide efficient productivity and exceed clientâs expectations for support.
- Must be open to working multiple West Coast hour shifts including:
- West Coast Shift 1: 9AM(PST) -5PM(PST) Monday through Friday.
- West Coast Shift 2: 12PM(PST)- 8PM(PST) Sunday through Thursday.
- West Coast Shift 3: 9AM(PST)-5PM(PST) Monday through Thursday, and 1:00PM-9:00PM (PST) on Friday.
- Bachelorâs Degree with 0-3 years of work experience
- Must be open to work evenings, occasional weekends, and/or holidays.
- Major in Accounting, Finance or Economics is a plus!
- Excellent customer-facing and communication skills, both written and verbal.
- Ability to accurately analyze and interpret data.
- Exceptional organizational and time management skills.
- Superior troubleshooting, resolution, and analysis skills.
- Ability to perform complex tasks and prioritize multiple projects.
- Previous experience in a high-volume call environment and/or customer support role is a plus!
- Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus!
To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit https://www.comply.com/careers/.
COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.
COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.
Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.
Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
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About StarCompliance
StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency.
Role
StarCompliance is looking for a senior, hands-on Data Operations & Migration Specialist to oversee our data feed operations and client data migration capabilities. This role combines technical leadership with day-to-day delivery, acting as a player coach who sets direction, unblocks issues, and still gets hands-on when it matters.
You will own the operational health of broker and client data feeds, lead complex data migration initiatives during client onboarding, and provide mentorship and technical guidance to engineers and analysts across both functions. Deep domain knowledge in financial services data, particularly regulated trading, transaction, or reference data, is critical.
This role sits within the Enterprise Data function and works closely with R&D, Client Support Services, Professional Services, and Relationship Management to ensure client data is secure, accurate, compliant, and delivered on time.
\n- Leadership Responsibilities
- Provide technical and operational leadership across Data Operations and Data Migration functions.
- Act as a player coach, balancing hands-on delivery with coaching, mentoring, and upskilling team members.
- Set standards for operational excellence, data quality, documentation, and incident management.
- Own prioritisation and workload planning across feeds and migrations, ensuring delivery commitments are met.
- Serve as the escalation point for complex data issues, client escalations, and high-risk migrations.
- Partner with Product, Engineering, and Professional Services to influence roadmap decisions and onboarding strategies.
- Act as a trusted technical partner for internal teams and external stakeholders during onboarding and operational change.
- Translate complex technical and data concepts into clear, actionable guidance for non-technical audiences.
- Contribute to client-facing discussions where deep data or feed expertise is required.
- Data Feed Operations Ownership
- Oversee the delivery, maintenance, and evolution of StarComplianceâs broker and client data feed infrastructure.
- Ensure secure setup and ongoing management of SFTP connectivity, access permissions, and encryption standards.
- Own operational monitoring of daily and intraday feeds, proactively identifying trends, risks, and failure patterns.
- Drive continuous improvement across feed automation, resilience, monitoring, and alerting.
- Work closely with the wider Enterprise Data engineering team on feed-related enhancements and defect resolution.
- Ensure platforms such as MoveIt and associated automation tooling are stable, well configured, and fit for scale.
- Data Migration Leadership
- Oversee the planning and execution of complex data migrations from third-party vendors into StarCompliance products.
- Define and review migration strategies, data mappings, validation approaches, and cutover plans.
- Ensure data integrity, accuracy, and regulatory compliance throughout the migration lifecycle.
- Provide hands-on support for data analysis, transformation, and validation where required.
- Oversee post-migration support, ensuring issues are resolved quickly and root causes addressed.
- Strong experience in financial services, fintech, regtech, or similarly regulated data environments.
- Deep domain knowledge of financial broker feeds, file-based integrations, and operational data pipelines.
- Hands-on experience with SQL Server, including T-SQL for investigation and data validation.
- Strong understanding of ETL processes and tooling.
- Experience with secure file transfer technologies and encryption standards, including SFTP, PGP/GPG, and SSH.
- Proficiency in scripting and automation using tools such as PowerShell, Python, and SQL.
- Proven experience leading data operations or data migration initiatives in production environments.
- Ability to balance strategic thinking with hands-on delivery.
- Excellent problem-solving skills and calm decision-making under pressure.
- Bachelorâs degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.
- Proven leader with 5+ years in data operations, data engineering, data migration, or related technical roles, ideally within financial services or compliance technology.
- At StarCompliance, AI is not a side experiment or a specialist niche. We treat it as a practical capability that strengthens how we operate, scale, and deliver secure, high quality data services.
- In Enterprise Data, we expect senior leaders to:
- Use AI assisted tools to improve operational efficiency.
- Stay informed about how AI can enhance data operations, migration strategy, and automation in regulated environments.
- Apply AI thoughtfully, with strong awareness of data security, client confidentiality, regulatory risk, and cost.
- Help the team adopt AI responsibly in day-to-day operations, without compromising control, traceability, or compliance standards.
StarCompliance Background Checks
All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.
Equal Opportunity Employer Statement
We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.
This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.
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Who We Are and What We are Doing:
Ethena Labs is actively building and deploying a suite of groundbreaking digital dollar products aiming to upgrade money into the internet era.
Our flagship product, USDe, is a synthetic dollar backed by digital assets, and takes the novel approach of using a delta-neutral hedged basis strategy to maintain its peg. This product scaled from zero to $15b in 18 months.
Expanding on this, iUSDe is designed specifically for traditional financial institutions, incorporating necessary compliance features to enable them to access the crypto-native rewards our protocol generates, in an institutional-friendly manner.
Ethena has also developed USDtb: a fiat backed GENIUS compliant stablecoin in partnership with BlackRock which has scaled to ~$2b.
These products are also offered in a whitelabel stablecoin offering where any application, chain, wallet or exchange can launch their own stablecoin on Ethena's back-end infrastructure.
Through these offerings, Ethena Labs is not just creating new financial products; we are building the foundational infrastructure for a more open, efficient, and interconnected global financial system.
Open job offerings will be focused on two new major product lines coming to market in the next few months.
Join us!!
Location: Portugal
The Role
As a Financial Associate, your mission is to assist the Finance Manager in scaling a robust, Web3-native accounting and control environment. You will play a pivotal role in ensuring that the organization accurately captures, classifies, and reconciles both fiat and onchain financial activity across multiple entities and products.
When you join, youâll be a core part of the Finance Team. This position owns the core accounting operations, ranging from transaction recording and complex reconciliations to month end close support and audit readiness. Reporting directly to the Finance Manager, you will work to bridge the gap between traditional general ledger systems and crypto data sources. This is an ideal role for a detail oriented accounting professional looking to deepen their expertise in the evolving digital asset landscape.
\n- Reliably record purchase, sales, intercompany, and treasury transactions across fiat and digital asset accounts. You will ensure precise coding, VAT/tax treatment, and the maintenance of robust supporting documentation.
- Perform recurring reconciliations across bank accounts, custodians, exchanges, and on-chain wallets. You will investigate breaks and clear unmatched items to improve reconciliation support files.
- Execute supplier and treasury payments across fiat and digital asset rails, ensuring all runs follow strict approval workflows and are accurately recorded.
- Support the link between Web3 accounting software and the general ledger. You will validate transaction completeness and investigate mismatches using blockchain explorers.
- Assist with multi entity consolidation by preparing entity level schedules, intercompany reconciliations, and data packs for group reporting and regulatory requests.
- Prepare transaction schedules for VAT and tax filings. You will work to reduce follow-up queries from local accountants and maintain an "audit ready" trail of evidence.
- Prepare and post accruals, prepayments, and depreciation entries to enhance the quality and consistency of the month end close process.
- Proven experience in a financial accounting role, preferably within a multi-entity or international environment where youâll have had responsibilities in IFRS and financial accounting operations. You must be able to execute recurring tasks with a sharp eye for supporting documentation.
- A mindset geared toward identifying inefficiencies and suggesting practical improvements to scaling workflows in executing payment runs and monitoring balance movements across bank accounts, custodians, exchanges, and stablecoin wallets.
- Knowledge of blockchain explorers (e.g., Etherscan) to verify transfers. Experience with (or a strong desire to learn) crypto sub-ledgers like Cryptio, Cryptoworth, or Tres.
- Experience of organizing working papers and maintaining a structured audit trail that meets institutional requirements.
Why Ethena Labs?
You'd be joining a group that has well established itself as one of the most successful crypto-native company's of all time, a group with a mission to revolutionise decentralised finance and it's position in global finance.
Work alongside a passionate and innovative team that values collaboration and creativity.
Enjoy a flexible, remote-friendly work environment with established opportunities for personal growth and learning.
If you subscribe to the mission of separating the dollar from the state, then we want to hear from you!
We look forward to receiving your application and will be in touch after having a chance to review.
In the meantime, here are some links to more information about Ethena Labs to help you check us out:
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Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine whatâs possible.
Title: Sr. Director, CMC Program Management
Reports to: SVP, Clinical and Development Operations
Location: Remote with up to 20% travel
Summary
The Sr. Director of CMC Program Management will support our CMC and technical operations teams by providing program and project management expertise for a candidate cell therapy, guiding activities supporting the program through late phases of drug development including activities to support product licensure. This is a cross-functional role that will integrate all CMC aspects of a cell therapy program, including Technical Development, Manufacturing, Quality, Supply Chain, CMC Regulatory, and others.
\n- Oversee highly complex early and late phase CMC programs and high-profile partnerships critical to the success of the company.
- Develop and manage highly complex integrated CMC program plans, identify critical path activities and ensure milestones are identified and timeline risk is managed.
- Provide oversight and accountability for the team member responsible for managing one or more external suppliers of LVV or Cell Drug Product, ensuring effective execution and alignment with Technical Team priorities.
- Create and leverage appropriate project management tools to focus teams, facilitate decision making, manage risk, and ensure risks are tracked and communicated clearly within teams, to external stakeholders, and TechOps and Program leadership.
- Partner with TechOps Leadership and finance to develop and manage highly complex program budgets, perform detailed budget analysis, and guide resourcing decisions.
- Ensure effective communication and stakeholder management at all levels of the organization, including project teams, external CDMO partners, and TechOps and Program leadership.
- Lead the interfaces between functional areas and with external partners to ensure effective handoff and communication between functional teams both internally and with partners to execute on important program milestones.
- Ensure on time and in full delivery of CMC activities to support all regulatory milestones including CMC deliverables for drug licensure application. Effectively communicate with project team members, program management colleagues, Senior Leadership Team, Functional Heads, and key stakeholders.
- Help the program management team improve PM tools for project governance and program timelines, as well as the communication of program KPIs, risks, and achievements.
- Facilitate and improve program governance with the Senior Technical Leadership Team through dashboards, agendas, and clear communication
- Drive efficiency and prioritization by helping TechOps balance workload across program teams, strategic initiatives, and routine operations.
- Manage one or more direct reports, with the potential for more. Mentor junior project manager(s) to ensure commitment, collaboration and professional development
- Provides leadership to the CMC program team and functional areas to anticipate and identify sophisticated program issues, which pose a challenge to achieving strategic goals. Implements plan to resolve such issues.
- Identifies and anticipates CMC-related risks/constraints to timing and resources and proactively communicates/escalates
- Bachelorâs degree and 15+ years of program or project management experience supporting drug development is required.
- An advanced degree such as a PhD, MS, or MD and/or formal project management certification (e.g., PMP) is preferred.
- Program/Project management supporting drug development is required.
- Direct experience working with in a Technical Operations or CMC Program Management team is required.
- Exceptional communication skills (in person and written word) and the ability to interact with a diverse group of individuals.
- Extensive experience managing and partnering with Contract Development and Manufacturing Organizations in the Cell and Gene Therapy space. Must have experience working on the sponsor side in Cell and Gene Therapy organizations; prior experience on the supplier side is considered a strong plus.
- Experience with gene or cell therapy development programs required.
- Experience applying the principles, concepts, practices, and standards of project management for drug development.
- The ability to understand and communicate scientific and business elements associated with Kyvernaâs engineered T cell therapies is a must.
- Strong skills in management of external stakeholders and ability to influence and guide them toward decisions and outcomes that support Kyvernaâs goals.
- Excellent interpersonal skills, ability to develop relationships with key stakeholders, good conflict management skills.
- Proven ability to proactively identify risks and drive resolution of issues.
- Proven track record for delivering projects on time and in full including release of product and regulatory milestones (i.e new drug and biologics licensure applications)
- Results and detail-oriented; self-motivated, ability to work with minimal supervision.
- Ability to perform and be adaptive in a fast-paced environment under tight deadlines.
- Strong analytical and problem-solving capabilities.
The national base salary range for this position is $235K-$270K annually. This salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors that may include but are not limited to quality and length of experience, education, geographic location and alignment with market data. This position is also eligible for bonus, benefits, and participation in the companyâs stock plan.
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Job Title: Finance Officer
Location: Kampala
Reports to: Finance Coordinator
Application Deadline: 8th March 2026
Programme Background
The Agrifood System Transformation for Youth Employment (ASTYE) Uganda program
ASTYE is a 5-year transformative initiative designed to enable dignified and fulfilling work opportunities primarily for financially disadvantaged young women, refugees, and vulnerable groups by addressing structural barriers in Uganda's Agrifood system. Aligned with Ugandaâs Vision 2040, the National Development Plan and Government of Uganda Agriculture Value Chain Development Strategy, the program will contribute to national efforts toward poverty alleviation, economic growth, as well food and nutrition security. Additionally, ASTYE is part of the Mastercard Foundationâs Young Africa Works strategy in Uganda, which aims to empower 4.3 million young Ugandans, particularly young women, by addressing structural barriers to employment and providing them with the skills and resources to succeed.
Specifically, GOAL will implement component one to reach 500,000 financially disadvantaged young people, with 400,000 transiting into work and 320,000 securing dignified and fulfilling work. As the program is young women-centric, 80% of the total outreach target will be young women within Uganda's agrifood ecosystem. Furthermore, 3% of the total youth in work target will be refugees, and another 3% will be people with disabilities.
General Description of the Role
The Finance Officer will be responsible for providing support to the Finance Coordinator with donor reporting requirements, following up on payments to private sectors actors, preparing field funds transfers to field offices, processing payments for remote field offices, supporting partnership compliance team with completion of due diligence whenever requested and any other ad hoc finance requirements for GOAL programmes.
The key responsibilities of the role will be:
- Review scanned documents required for MasterCard financial reporting and follow-u
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About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We're seeking candidates for the Loan Officer role to join our dynamic Operations organization! You'll be a critical contributor to our loan origination strategy as you support borrowers sourced via our direct-to-consumer, marketing, and partnerships efforts.
The Loan Officer will engage with customers, educate them on financing options and loan products, and ensure a positive experience for all borrowers. You'll thrive in this role if you're obsessed with driving results and creating phenomenal customer experiences.
What You'll Do
- Convert a high volume of company-provided leads into happy Figure HELOC customers
- Connect with prospective borrowers via outbound calling initiatives, text message, and email
- Guide clients through their loan borr
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Build something people love
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. Weâre the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And weâre just getting started.
Weâre looking for someone who thinks big, sweats the small stuff and keeps things simple. Youâll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clientsâ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.
Be a part of our Canadian success story and help shape the financial future of millions. Read our Culture Manual and learn more about how we work.
Internships @ Wealthsimple
At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your internship, you will have the opportunity to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth, provides mentorship, and connects you to the broader Wealthsimple community!Our internship program follows a hybrid work model, where youâll be working from our Toronto headquarters on Wednesdays and Thursdays. This structure offers the flexibility of remote work, while also providing the collaboration, connection, and mentorship that come from being together in person.
Eligibility
â Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
â New graduates - Within 6 months of your graduation date
â Available to work full-time hours
â Residing in Canada
â Able to commute to our Toronto HQ on Wednesdays and Thursdays
About the team
Join our Finance team and play a key role in Procurement transformation. The Procurement team is responsible for managing the companyâs vendor spend, ensuring we secure the best value from vendors while maintaining compliance and mitigating risk. We act as strategic partners to all departments, supporting everything from software licensing to professional services. We focus on efficiency and scalability, constantly working to optimize our purchasing processes so our teams have the tools they need, when they need them.
About the role
The Procurement Intern will be a critical support function, specializing in streamlining high-volume, low-value (under $50,000) purchasing transactions and improving data hygiene across our systems. This is a 4-month term that will run from May 11 - August 28.
What you'll do
Assist with the end-to-end processing of agreements, including new purchase requests and subscription renewals. Serving as the final checkpoint to close off requests and ensure accuracy and compliance.
Support our Spend Under Management transformation by helping ensure all vendor invoices are backed by an approved Purchase Order before payment.
Coordinate intake within our e-procurement software (Zip), managing the intake and routing process and ensuring all documentation is complete.
Drive supplier e-invoicing adoption by onboarding vendors onto the Zip supplier portal, providing hands-on support to improve compliance and reduce manual invoice processing.
Proactively engage with internal requesters and external vendors to resolve information gaps, obtain necessary approvals, and accelerate the purchasing cycle.
Partner with Accounts Payable to accurately enter invoices into our systems, ensuring timely and compliant payment processing.
Monitor open POs for available funds, proactively flagging and resolving POs at risk of running out of budget before transactions are complete.
Maintain records of vendor communications and request statuses, and support the generation of basic reports on request cycle times and procurement bottlenecks.
Support system integrity by performing duplicate invoice audits, validating tax treatment, and reconciling non-compliant transactions in Float.
Assist with resolving payment exceptions, including returned EFT/ACH payments and financial system integration issues.
Skills you bring
Currently pursuing a Bachelor's degree in Business Administration, Supply Chain, Finance, or a related field.
Exceptional organizational skills and a keen attention to detail, especially when managing multiple requests simultaneously.
Strong verbal and written communication skills for professional follow-up with internal stakeholders and external vendors.
A proactive, problem-solving mindset with the ability to identify bottlenecks and suggest process improvements.
Comfort with data entry and a high degree of accuracy when processing transactions and managing records.
Curiosity and comfort with AI tools to improve productivity, automate repetitive tasks, and support process improvements.
Proficiency with enterprise software (or a quick ability to learn) such as our procurement tool, Zip.
Why Wealthsimple?
ð¸ Top-tier health benefits and life insurance
ð Long-term group savings with employer match using our Wealthsimple for Business platform
ð´ 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days
âï¸ 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year
ð¥ A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)
ð Weâre a remote first team with over 1,500 employees across North America - and one of the best things about working here is the people. Youâll be collaborating with incredibly talented, curious, and driven teammates who care deeply about doing great work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Offshore CFO (Multifamily Real Estate) â Job Description
Overview
We are hiring a CFO to lead the finance and accounting function for a U.S.-based multifamily owner/operator. This role owns
financial statements, monthly close, cash management, budgeting/forecasting, reporting, and controls across multiple
properties and entities. The right candidate is tech-forward and excited to modernize finance through automation, AI, and APIdriven integrations.
Key Responsibilities
⢠Monthly close & financial statements: Own timely, accurate close and delivery of P&L, balance sheet, and cash flow
with supporting schedules.
⢠Reconciliations & controls: Ensure complete bank/GL reconciliations, AR/AP tie-outs, accruals, prepaids, CIP/fixed
assets, intercompany, and documented processes.
⢠Management reporting: Produce property/portfolio reporting including budget vs. actual, variance explanations, and
key operating KPIs.
⢠Cash management: Maintain daily cash visibility and a rolling 13-week cash forecast; manage payment cadence,
approvals, reserves, and liquidity planning.
⢠Budgeting & forecasting: Lead annual budgets and reforecasts (revenue, payroll, utilities, repairs, insurance, taxes,
CapEx).
⢠CapEx / renovation tracking: Track project budgets, spend, and ROI support (CIP and unit-level economics as
applicable).
⢠Lender / compliance support: Manage covenant reporting, lender deliverables, and coordination with CPAs/tax/audit
teams.
⢠Section 8 / Housing Authority & municipal compliance: Support affordable housing reporting and compliance (as
applicable), including coordination with Housing Authorities/cities, audits, and required documentation.
⢠Team leadership: Lead and develop offshore accounting staff (AP/AR/accountants); set SOPs, close calendar, and
review standards.
⢠Tech/automation leadership: Implement and optimize workflows using AI tools, automation, and API connections
across property management, accounting, reporting, and data pipelines.
Requirements (Must-Have)
⢠Minimum 8+ years of experience as a CFO (or senior finance leader) in real estate; multifamily strongly preferred.
⢠Expert in financial statements, close management, reconciliations, cash forecasting, and internal controls.
⢠Strong ability to deliver decision-ready reporting (budget vs. actual, variance analysis, KPIs).
⢠Bilingual proficiency: fluent professional English and Spanish (written and spoken).
⢠Property management software experience; ResMan preferred.
⢠Expense management software experience with Brex or Ramp; Brex preferred.
⢠Experience working with Section 8 programs, Housing Authorities, and municipal/city requirements (as applicable),
including compliance reporting and audit support.
⢠Strong understanding of real estate legal entities and structures (LLCs/LPs/SPVs), intercompany accounting, and
entity-level reporting.
⢠Tech-forward mindset: comfortable implementing automation/AI and working with APIs/integrations (no coding
required, but must be fluent with modern tools).
⢠Advanced Excel/Google Sheets skills; comfortable building standardized reporting templates and dashboards.
⢠Ability to work offshore with consistent overlap with U.S. business hours and days (ET/CT preferred).
Preferred
⢠Multi-entity consolidation, lender compliance/covenants, and renovation-heavy portfolios.
⢠Experience with BI/reporting tools (Power BI/Tableau) and modern AP/bill pay tools.
Working Model
⢠Remote / Offshore (LATAM preferred for timezone overlap)
⢠Reports to Ownership/CEO/Managing Partner; partners closely with Operations and Asset Management
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About Waymark
Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it mostâremoving barriers and reimagining what's possible in Medicaid healthcare delivery.
Our Values
At Waymark, our values are the foundation of how we work, grow, and support one another:
- Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
- Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
- Experiment to Improve: We use data to inform decisions and continuously assess our performance.
- Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.
If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.
About this role
As the Director of MedEcon, you will be a key leader in the organization covering claims-based analysis, actuarial science, and medical economics. This is a foundational finance role that requires both strategic vision and hands-on execution. You will be responsible for building out the next generation of actuarial and medical economics
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This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Head of Finance, North America
North America is a critical driver of Adyen's global performance. As Head of Finance for North America, you will be the senior Finance representative in the region, based in San Francisco. You will operate as both:
- The primary Finance partner to North American commercial leadership, and
- The regional anchor for the global Finance organization (including Treasury, Tax, Accounting, FP&A, and Pricing).
You will ensure that global financial priorities are executed effectively in-region, while ensuring regional perspectives, insights and market realities are understood and reflected in global decision-making.
What you'll do
- Drive Financial Leadership: Maintain a comprehensive view of North American financial performance and help teams navigate the trade-offs of regional decisions.
- Strategic Partnership: Bring a financial perspective to regional discussions, ensuring commercial growth translates into long-term, sustainable value.
- Operational Cohesion: Lead the finance presence in North America, ensuring regional teams (Tax, Treasury, Strategic Finance etc.) remain integrated with the global Finance organization.
- Navigate local complexity: Manage regional regulatory and financial complexities.
- Global Influence: Bring regional insights and market realities back into global decision-making.
- Team Mentorship: Support the local growth of the Finance team, fostering collaboration, talent development, and helping new hires integrate successfully
Who you are
- 15+ years of experience in senior Finance roles within a global organization
- Experience partnering closely with commercial leadership teams
- Comfortable operating across multiple Finance domains
- Strong financial judgement and ability to communicate clearly with senior stakeholders
- Able to influence and build alignment across teams and functions.
- Pragmatic, hands-on when needed, and comfortable operating in ambiguity and complexity
The base salary range for this role in San Francisco is $250,000 - $310,000. To learn more about our compensation philosophy, please click here.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures i
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About Us
Pearl is AI for professional services at global scaleâcombining advanced AI with verified human expertise to deliver help that's accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.
Our Values
- Data driven: Data decides, not egos
- Courageous: We take risks and challenge the status quo
- Innovative: We're constantly learning, creating, and adapting
- Lean: We focus on customers, using lean testing to learn how to serve them best
- Humble: Past success is not a guarantee of future success
About the Role
We are hiring a dedicated and detail-focused Finance Executive for a 6â8 month contract to manage routine accounting tasks and support the month-end closure cycle. The suitable candidate should possess strong knowledge of core accounting concepts, advanced Excel capabilities, and the ability to perform efficiently in a dynamic, deadline-driven work environment.
What You'll Do
- Collect vendor onboarding documents, prepare vendor master details, and obtain approvals
- Manage the AP inbox and respond to vendor queries promptly
- Maintain accurate and updated vendor records
- Post weekly bank entries in Intacct
- Perform monthly bank, credit card, and wallet reconciliations
- Ensure accurate recording of all financial transactions
- Invest
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At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the companyâs
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com
Position Summary
The Content Operations Coordinator is the engine behind seamless, high-quality content delivery. This role serves as a central hub for workflow execution, ensuring content moves efficiently from intake through production while maintaining strong governance, documentation, and compliance standards.
Youâll play a critical role in keeping high-volume, stage-gated workflows organized, audit-ready, and on track. This includes supporting contract and SOW administration, enabling AI-assisted production workflows, maintaining documentation and compliance readiness, and providing day-to-day operational support across Content Strategy, Project Coordination, Talent & Resource, and B2B Solutions.
This is an ideal opportunity for someone who thrives in structured environments, enjoys bringing order to complexity, and takes pride in enabling teams to execute at a high level.
\nContracts, SOWs, and Vendor Administration (10%)
- Track and reconcile SME contracts and statements of work (SOWs)
- Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
- Proactively identify and escalate missing documentation or exceptions, partnering with the Talent & Resource Manager and stakeholders to resolve
AI-Assisted Production Operations (15%)
- Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
- Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
- Track AI usage and workflow adherence to support audits and continuous improvement
Content Quality Assurance (20%)
- Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
- Submit and track change orders to address content updates and corrections
Documentation Intake, Compliance & Accreditation Support (20%)
- Own SME deliverable intake, ensuring completeness of required materials (COI disclosures, accreditation language, bios, supporting assets)
- Maintain accurate data in content tracking systems and dashboards to support visibility across the development pipeline
- Manage version control and regulatory documentation to ensure audit readiness across brands and formats
- Support course updates, replacements, and periodic reviews
Copyright, Permissions & Asset Governance (10%)
- Serve as the point of contact for copyright and permissions for SME-provided materials
- Verify licensing and maintain documentation; escalate complex cases as needed
Course Mapping & Tagging (10%)
- Execute course mapping and tagging workflows across platforms and brands
- Maintain accurate and consistent tagging to support content discoverability and reporting
Talent, Resource & Scheduling Support (15%)
- Maintain and update the SME talent database (availability, rates, performance insights, diversity and specialty coverage)
- Coordinate SME scheduling for webinars, podcasts, and content delivery
- Support onboarding processes and access provisioning
- Help enforce SLAs and capacity planning to keep workflows on track
- 2+ years of experience in content operations, publishing coordination, or project/program support (or equivalent combination of education and experience)
- Strong organizational skills with a high level of attention to detail and documentation accuracy
- Proven ability to manage multiple priorities in a structured, process-driven environment
- Experience working with project management tools (e.g., Monday.com), shared documentation platforms, and spreadsheets
- Comfort navigating multiple systems and collaborating across cross-functional teams
- Familiarity with LMS or content management systems
- Experience working in accredited continuing education environments (e.g., CME, CNE, CPE)
- Familiarity with accreditation standards such as ACCME, ANCC, or ACPE
- Exposure to digital learning production workflows and/or AI-assisted content development with human review
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
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Principal Care Management (PCM) Care Coordinator
POSITION DESCRIPTION:
MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.
The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.
This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.
ESSENTIAL FUNCTIONS:
- Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
- Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
- Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
- Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
- Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."
KNOWLEDGE, SKILLS AND ABILITIES:
- High level of organizational skills and proven follow up ability
- Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
- Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
- Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.
EDUCATION, LICENSING, EXPERIENCE:
Minimum High School Diploma required
Must have quiet space free of distractions with internet at home for remote setting
This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.
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At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the worldâs delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we are looking for talented professionals to join us in this journey!!
As a Senior Data Engineer at Lalamove, you will be joining the global Data team as a key member of our expanding technology team in our new market. Due to the importance of user privacy and our commitment to compliance laws, we need an additional engineer to support our operations in the expanding market, while collaborating closely with our global engineering team.
- Provide production support and incident response of our data in expanding market platform.
- Support and troubleshoot technical issues, including the data pipelines running on top of the data platform.
- Collaborate with a geographically-dispersed team of engineers to support compliance for the expanding market.
- Support ad hoc requests related to expanding market data and operations.
- Legally permitted to work in Malaysia
- 5+ years of relevant experience in data engineering
- Experience in supporting Big Data operations
- Proficiency in SQL
- Hands-on experience in linux systems and command line operations
- Experience in Java and Spring Boot framework
- Good command of English, fluency in Mandarin is a plus
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
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Arketa is hiring a Launch Operations Lead to support the quality, reliability, and coordination of customer launches.
In this role, youâll partner closely with Onboarding, Migrations, Support, and Engineering to ensure launches stay on track and issues are addressed quickly and clearly when additional intervention is needed. Youâll bring structure and judgment to complex launch moments, helping teams move efficiently while maintaining a high bar for customer experience.
Youâll report directly to the Migrations Team Manager to review daily, weekly and quarterly tasks to regulate a steady pipeline flow.
This role is ideal for someone who enjoys operational problem-solving, cross-functional collaboration, and being a steady presence during high-impact moments.
What Youâll Do
Support Launch Quality & Reliability
Monitor launches and identify moments that require additional coordination or intervention
Step in when launch timelines, data, payments, or app readiness create risk
Help ensure studios go live with confidence and clarity
Resolve Launch-Related Issues
Investigate launch-related issues to determine root cause (data quality, formatting, platform constraints, or user error)
Schedule time sensitive calls with our partners to provide resolution and real-time support on migration related issues
Resolve issues hands-on when possible using existing tools and workflows
Coordinate with Engineering on more complex fixes, providing clear context and prioritization
Partner Across Teams
Work closely with Onboarding to support migrations and early-stage customer setup
Act as a point of escalation when launches stall or become high-risk
Communicate clearly with internal teams and customers during sensitive moments
Improve Operational Rigor
Maintain and improve launch workflows, documentation, and escalation paths
Track trends across launch issues and resolution timelines
Surface insights that inform better training, tooling, or process improvements
Contribute as a Utility Player
Support adjacent operational workflows when bandwidth allows (e.g., app review follow-ups, launch readiness checks)
Perform smaller migrations for our âProâ (single user) accounts
Help unblock launches and reduce operational bottlenecks
Bring clarity to fast-moving, ambiguous operational work
What Weâre Looking For
3â5+ years of experience in onboarding, implementations, customer operations, or technical support at a SaaS company
Experience supporting complex customer setups or data migrations
Comfortable operating in customer-facing, time-sensitive situations
Strong analytical and problem-solving skills
Able to work closely with engineers without being an engineer
Clear, confident communicator across technical and non-technical audiences
Organized, detail-oriented, and calm under pressure
Strong ownership mindset and follow-through
Nice to Have
Experience with ticketing or issue-tracking tools (Linear, Jira, etc.)
Familiarity with payments, subscriptions, or scheduling platforms
Background in high-volume SaaS onboarding or implementations
Experience at a Series A/B startup
Comfort operating across teams without formal authority
Why This Role Matters
Launch quality has a direct impact on early retention and customer trust
This role reduces pressure on Onboarding, Support, and Engineering
Youâll help scale launches without sacrificing reliability or experience
Youâll have visible impact on customer outcomes and operational performance
What We Offer
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Unlimited PTO and flexible work environment
Annual company offsites
Wellness reimbursement
Catered lunches and snacks in our NYC workspace
High ownership, autonomy, and visibility
Arketa is an equal opportunity employer and is committed to building a diverse, inclusive, and equitable workplace.
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ABOUT ITS LOGISTICS
Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technologyâour purpose is to improve the quality of life by delivering excellence in everything we do.
At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded individuals, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills and provides everything you need to go all-in on yourself, your teammates, and our clients.
We empower our team members to become champions in their fields by nurturing a culture built on honesty, adaptability, and commitment. Here, your directness and resilience are celebrated, and your willingness to hold yourself and others accountable to shared goals drives success. We believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com
ABOUT THE POSITION
The VP of Drayage & Intermodal plays a critical leadership role within the Brokerage Division, driving the growth, performance, and long-term success of ITS's Drayage strategy. This role is responsible for expanding the Drayage Brokerage footprint, cultivating new customer relationships, and strengthening existing partnerships across the broader ITS network.
As a senior leader, the VP will set the vision and strategic roadmap for the Drayage Division while maintaining deep, practical expertise in day-to-day drayage brokerage operations. This includes direct oversight of operational execution- capacity management, port and rail coordination, pricing and margin performance, service recovery, and team productivity - ensuring operational excellence at scale.
The VP will partner closely with IT and cross-functional stakeholders to implement process improvements, drive efficiencies, and ensure adoption of current and future technology, including TMS capabilities and tracking and tracing solutions. This leader will guide overall Drayage Brokerage performance, align the organization to company objectives, and lead change initiatives that support sustainable growth, profitability, and team development.
Principle Accountabilities:
· Foster a thriving team culture, upholding values and expectations to lead the Drayage division
· Own revenue and margin goals; track pipeline, forecasts, and performance.
· Oversee pricing, service execution, and capacity planning to support growth.
· Heavily involved in budgeting, forecasting, and managing a P&L.
· Align division strategy with company objectives and market trends.
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About Unlimit
Unlimit is the global fintech powerhouse behind the worldâs largest proprietary payments infrastructure.
Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools â including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.
Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.
About the Job
As a member of the Pre-Sales Development Team, you will be responsible for helping the sales team to hunt out new customers for Unlimit.
You will analyse leads, support delivery of go to market campaigns, research businesses and clients, help coordinate customer engagements at events and manage customer databases and analysis tools.
You will work as part of the wider Global Sales Team, where you will report to Unlimitâs Head of Global SDR who is based out of our London office.
\n- Manage Enterprise Leads in line with our SLAâs
- Build and deliver cadences as part of Unlimitâs go-to-market outbound strategy
- Outreach to potential new clients
- Use customer database tools to research and identify new opportunities for Unlimit and key stakeholders in those organisations
- Arrange meetings and events for sales teams
- Be the Face of Unlimit â every day you are Unlimit â remember you will be the clients' first impression of who we are
- Play your part in driving a positive and fun culture in the business
- Fun â we want you to bring your unique sense of fun to the office to ensure we win as a team
- Driven â we need real self-starters; team members who in a world where the first No means a Yes
- Passionate â love what you do every day and have the ferocity to win
- Communication â we are looking for someone who engages in their communication style
- Organised â we need someone who is methodical and organised â planning is critical
- Creative â you must be creative if we are to stand out from the crowd â we want you to genuinely think outside the box if we are to interest new customers
- Data â proven ability to use databases and tools to research businesses
- 2 years' experience in a sales organisation is preferred
- Attractive monthly salary paid in line with experience
- Vacation, sick, and paid holidays
- A team of top international professionals to learn from
- Multicultural working environment
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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About the Team
DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. Weâre open early and close late - some sites even run 24/7!
About the Role
DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.
Youâre excited about this opportunity because you willâ¦
- Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
- Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
- Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
- One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lea
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Job Position: Sales Representative
Location: Texas, USA (Remote Acceptable)
Company: https://infstones.com/
Contact: recruiter-usa@infstones.com
About Company
InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStonesâ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers. InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.
To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.
If you enjoy being on the cutting edge of technology, we encourage you to apply!
Key Responsibilities
1. Act as the market-facing representative of InfStones, demonstrating our capabilities and value to prospects and customers across select verticals including Crypto funds, Blockchain Protocol Foundations, and Asset Managers/Family Offices.
2. Collaborate with account managers, business development specialists, and InfStones leadership to drive the sales process to sell InfStones platform services across all blockchain ecosystems.
3. Engage and communicate effectively with prospects, customers, partners, and fellow employees.
4. Identify and support the development of new/improved sales tools.
5. Achieve and exceed sales targets, including the number of new customers by vertical, and InfStones revenue earned.
Qualifications
1. B.S. in Business / Economics / Finance, or other Business related fields.
2. 3+ years of working experience in the blockchain industry.
3. Demonstrated success in meeting/exceeding monthly, quarterly, and annual sales.
4. Excellent listening, verbal, and written communication skills.
5. Strong passion and knowledge of crypto and blockchain. Blockchain-related sales experience is a must.
6. Naturally curious and eager to learn new technologies.
Prefers (Nice to have)
1. Relevant experience in start-ups.
2. Experiences with CRM software including the configuration, and development of dashboards and reports.
3. Strong network in the crypto and blockchain industry.
4. Experience selling into the crypto & blockchain space.
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TREND Health Partners is a tech-enabled payment integrity company. Our mission is to facilitate collaboration between payers and providers for mutual benefit and waste reduction, ultimately improving access to healthcare. We achieve this by aligning the common goals of payers and providers and fostering collaboration through a shared technology platform and seamless workflows.
Joining TREND Health Partners means becoming part of a dynamic, growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more.
The Provider Services Analyst Iâs primary responsibility is to determine denials from remittance /explanation of benefits, trend root cause, and take appropriate steps for resolution by crafting detailed appeal letters and contacting insurance payers for resolution. This individual must be self-motivated and be able to work independently and within a team structure. Ensures legal compliance by following guidelines, account contract, and the company's business plan.
\n- Maintains quality service by following corporate customer service practices and protocols
- Analyze claims to determine the validity of recovery options
- Draft detailed & convincing correspondence to effectuate reimbursement
- Contacting insurance carriers, patients, attorneys, and employers to facilitate reimbursement
- Contract interpretation as it relates to reimbursement, timelines, and verbiage of payer responsibilities guidelines to be followed
- Use of payer portals and other technologies to advance time to revenue
- Be able to identify defined root causes and trends from client inventories to formulate recovery resolutions or next steps in best practices
- Clearly and concisely document all actions taken to the resolution of each claim within a claims recovery system
- Prior experience reviewing, processing, and recovering in patient or outpatient clinical/technical post[1]service denials preferred
- Multi-state Knowledge of payer requirements preferred but not required specifically in appeal guidelines and timeframes
- Knowledge of UB04s and Claim Adjustment Reason Codes (CARC) and Reason Adjustment Reason
- Codes (RARC) is preferred
- Ability to resolve claims by composing a compelling appeal letter; guiding resolution of non-routine claims; auditing claims with decision resulting in a high overturn rate.
- Prior experience navigating EMRs (Cerner, Epic, etc.) and patient financial systems
- Thought leader with critical eye for detail
- Strong ability to effectively multi-task
- Superior verbal, written, customer service, and analytical skills with resolution is preferable.
- A continuous drive to stay abreast of healthcare industry policies and regulations
- Understanding of medical terminology used in administrative and clinical documentation is preferable
- Familiarity with Microsoft Office products
- Possession of a High School Diploma with some college
- Experience within the healthcare market
- Experience in navigating EMR and Patient Financial related software support systems, EPIC and Cerner experience a plus
- Previous experience within an acute care or outpatient environment of revenue cycle
- This position will be exposed mainly to an indoor/office environment and will be expected to work in or around computers and printers.
- The nature of the work is sedentary, and the employee will be sitting most of the time.
- Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day.
- Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day.
- This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required.
- Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information.
- Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.
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This role is for one of our clients
Compensation: Rs. 6500 per hour hour (20 hours per week commitment)
Job Type: Part-time / Contract
\nWe are seeking a highly motivated and detail-oriented Tax AI Expert to join our team at the intersection of taxation, data, and emerging technologies. This role is ideal for professionals with a strong foundation in tax principles who are eager to leverage artificial intelligence to optimize tax processes, enhance compliance, and support strategic decision-making.
Requirements
Key Responsibilities
- Lead and support tax provision and planning activities by integrating AI-driven tools to improve accuracy, forecasting, and efficiency in tax calculations and reporting.
- Design and implement intelligent solutions to streamline sales tax, payroll tax, and multi-jurisdictional tax compliance, ensuring adherence to varying regional and international tax laws.
- Analyze complex tax datasets using advanced analytics and machine learning models to identify risks, opportunities, and cost-saving strategies.
- Oversee and enhance regulatory filing and reporting requirements, ensuring timely and accurate submissions in line with statutory obligations.
- Collaborate with cross-functional teams including finance, legal, and technology to embed AI solutions into existing tax workflows.
- Monitor evolving tax regulations and assess their impact on automated systems and organizational compliance strategies.
- Develop and maintain documentation for AI-driven tax models, ensuring transparency, auditability, and alignment with governance standards.
- Support audits by providing AI-backed insights, reconciliations, and documentation to internal and external stakeholders.
- Continuously evaluate and improve AI models for tax applications, ensuring scalability, reliability, and compliance with regulatory frameworks.
Required Skills & Qualifications
- Bachelorâs or Masterâs degree in Accounting, Finance, Taxation, Data Science, or a related field; CA, CPA, or equivalent qualification preferred.
- 2â8 years of experience in tax roles with exposure to tax provision, planning, and compliance.
- Strong understanding of sales tax, payroll tax, and multi-jurisdictional tax frameworks, including indirect tax systems such as GST/VAT.
- Experience with regulatory filings and reporting standards, including corporate tax returns, statutory disclosures, and compliance documentation.
- Familiarity with AI/ML concepts and tools (e.g., Python, SQL, data analytics platforms) and their application in financial or tax domains.
- Ability to translate complex tax rules into automated logic or AI-driven workflows.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills to explain technical concepts to non-technical stakeholders.
Preferred Qualifications
- Experience working with tax technology platforms or ERP systems (e.g., SAP, Oracle).
- Exposure to automation tools such as RPA or AI-based compliance solutions.
- Knowledge of global tax regulations and cross-border compliance requirements.
What We Offer
- Opportunity to work on cutting-edge AI applications in taxation.
- A collaborative and innovative work environment.
- Career growth at the intersection of finance and technology.
- Competitive compensation and benefits.
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Senior Client Services Specialist Position Summary
The Senior Client Services Specialist acts as an intermediary between the Company and our clients. In this role, the Senior Support Specialist provides elevated support to a variety of clients, internal departments, and fellow department team members regarding a variety of products on an as-needed basis. The actions may include training, troubleshooting, resolving complaints, suggesting solutions as well as to transfer clients to the appropriate person in the organization to provide further information and/or support.
- Why does this role matter?
The Senior Client Services Specialist role is critical to ensuring our clients receive timely, accurate, and high-quality support across our products and services. This position serves as an escalation point for complex issues while also supporting internal teams with troubleshooting, training, and process improvement. By strengthening our ability to resolve client concerns quickly and effectively, this role directly contributes to client satisfaction, retention, and overall operational efficiency. - What impact will the new hire have in their first 6 months?
Within the first six months, the new hire will play a key role in stabilizing and strengthening the support workflow by assisting with escalated client issues, supporting daily case management, and helping imp
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Job Purpose:
Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.
* Remote position but may be required to work onsite in clinic - must be located within 1 hour of Lakeland, FL. *
Job Duties:
- Provide âlegendaryâ care to hospital patients by providing a full suite of custom medication management services.
- An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support.
- Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care.
- Handle all medication needs of patients.
- Grow the specialty pharmacies patient population by strictly adhering to Shields' programs and processes with enthusiasm and purpose.
- Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider.
- Review the patients need for financial assistance and secure financial assistance when needed and available.
- Document patient information within the hospital EMR, Therigy a
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The vision of Clinical Health Network for Transformation (CHN) is to support the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States.
CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health equity in our organization.
Reporting directly to the Revenue Cycle Manager, the Self-Pay & Customer Service Specialist is responsible for managing self-pay accounts and providing exceptional customer service to patients. This role involves handling patient inquiries, setting up payment plans, and ensuring timely collection of outstanding balances while maintaining positive patient relationships.
\n- Manage self-pay accounts by setting up payment plans and ensuring timely collection of outstanding balances
- Provide excellent customer service to patients, addressing billing and payment inquiries, and offering solutions to resolve any concerns
- Accurately post payments and adjustments from patients into the billing system
- Perform regular reconciliations of patient accounts to ensure accuracy and completeness
- Investigate and resolve any discrepancies or disputes related to patient accounts in a timely manner
- Maintain accurate and up-to-date financial records, including payment plans and collection activities
- Generate and analyze reports on self-pay accounts and customer service interactions to monitor cash flow and identify trends or issues
- Perform various clerical activities to support daily operations
- Creates and promotes a culture of continuous improvement
- Ensures compliance with all CHN and affiliate policies, as well as all state and federal regulations
- Demonstrates a commitment to CHN and Planned Parenthoodâs mission related to health equity, especially centering racial equity, and deep sense of accountability to community
- Demonstrates a commitment to learning about and enhancing practices related to racial equity and the impact of structural racism on healthcare systems
- Provides positive and development feedback and accountability related to practices including, but not limited to, equity
- Minimum of 2 years of relevant account receivable experienceâ¯â¯
- Previous experience using ICD-10 Medical Coding and Current Procedural Terminology (CPT)â¯
- Knowledge of medical terminologyâ¯
- Strong analytical and problem-solving abilitiesâ¯
- Proficiency with Microsoft software (Excel, etc.)â¯
- Demonstrated ability to maintain a customer-centric service approach in a fast-paced environmentâ¯
- Excellent written and verbal communication skills and ability to collaborate and interact with all levels within and outside of CHN if necessaryâ¯
- Strong attention to detail and follow-up; and ability to multi-task in fast-paced environmentâ¯
- Demonstrated dedication to Planned Parenthoodâs mission, vision, and valuesâ¯
- Strong interpersonal skills and the ability to build relationships with stakeholdersâ¯
- Excellent time management, and problem-solving skillsâ¯
- Strong General Technology Skills: proficient utilization of Excel, Word, and Windows environment,Epic, eCW, NextGenor other practice management systems experience a plus
- Medical Billing and Coding certification, a plus
- Commitment to advancing race (+) equity in oneâs work: interested in expanding knowledge about the role that racial inequity plays in our society
- Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
- Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
- Strong sense of accountability to equitable practices
- Understanding of the impact of identity dynamics on organizational culture
- Commitment to CHN and Planned Parenthoodâs In This Together service ethos, workplace values, and service standards
Clinical Health Network for Transformation (CHN) is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including members from all racial and ethnic groups and members of the LGBTQIA+ community.
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- Draft, review and negotiate a wide variety of technology and commercial agreements, including: SaaS agreements, cloud services agreements, software development and licensing agreements, master services agreements, statements of work, technology integration, data processing and information security agreements
- Draft, review and negotiate a wide variety of business operation and content production related agreements and other documents, including, services agreements in support of business operations, studio and remote production operations, transmission-related agreements, event-related agreements, content acquisition, licensing, distribution, certain talent/services agreements and work-for-hire/independent contractor agreements.
- Advise on data privacy, cybersecurity, AI/automation tools, IP ownership, open-source use and risk allocation in technology transactions.
- Partner with production technology, engineering, IT, product, procurement and finance teams to support studio and remote production operations.
- Develop and maintain contract templates and playbooks to streamline technology and other contracting proc
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About Spark Advisors
We're building healthcare tech for a system that desperately needs it.
Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These arenât just inconveniences â they are potentially life-altering changes that leave seniors medically and financially vulnerable.
Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.
Spark is fixing that. We're the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.
Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar â backed by Primary Ventures and Viewpoint Ventures â that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine's Best Workplaces of 2025
Healthcare is overdue for innovation. Let's redefine what its future looks like â together.
Summary
Spark is hiring a VP, Product to own our product strategy and lead its execution. We are looking for a proven product leader with experience building high-performing teams and shipping impactful products in regulated industries. The right person is energized by operating as a player-coach in a fast-moving environment and wants to play a central role in shaping how Spark continues to define the future of Medicare distribution.
This role reports directly to the CEO and joins our leadership team. You will be responsible for ensuring that every product and technolog
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All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the Role
JumpCloud is looking for a VP of Global Customer Success & Support who functions like a scientist and leads like a world-class coach. We donât just want an administrator; we need a deeply curious, data-obsessed leader to own the post-sale journey for our global technical support, professional services, and success teams.
The Core Mission
You will lead a global team of 100+ across the US, UK, Mexico, and India. Your mandate is to transform customer interactions into a rigorous, data-driven engine that eliminates churn and delivers an uncompromising standard of excellence. You will be expected to move the organization toward an AI-foundational approach, utilizing automation and machine learning to streamline operations and enhance team efficiency.
\n-
Deeply Curious: You are a "data explorer" who isn't satisfied with surface-level answers.. You dig in to understand the âwhyâ behind a technical friction point or a churn trend until the logic is clear. Youâre in front of the customer with your teams, asking questions, gathering insights and identifying opportunities.
-
Scientifically Minded: You view the customer journey through a lens of granular data. Your decisions are backed by health scores, capacity modeling, and usage patterns rather than "gut feel".
-
A Standard-Bearer & Coach: You hold yourself to a high bar and expect the same from your team. You believe that "good enough" is the enemy of world-class. You mentor your team to achieve excellence, blending high empathy with high accountability.
-
A Product Aficionado: You have a passion for the product's capabilities. You act as a bridge between the customer and Engineering/Product, translating complex pain points into an indispensable roadmap.
-
AI-Forward: You look for ways to augment human talent with technology. You prioritize building a foundation where AI handles the routine so your team can focus on the complex.
Architect the Customer Engine for Trust-driven Strategic Revenue Growth
-
Refine the Customer Success, Global Technical Support, and Account Management team for scale.
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Transition the department to an AI-first operational model, identifying opportunities to automate workflows, streamline ticket resolution, and personalize customer engagement at scale.
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Refine operational frameworks (people, process, and tech) to ensure the organization scales efficiently without inflating headcount.
-
Customize our onboarding motion for every segment (SMG, Commercial & Enterprise), ensuring implementation is a technical "win" from day one with every single customer.
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Lead our revenue-oriented expansion teams by focusing on customer trust and experience.
-
Enhance operational frameworks (people, process, and tech) to ensure the organization can handle massive growth across segments without losing service quality.
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Define the responsibilities for AMs, TAMs, and CSMs to ensure the model is efficient and best for the customer.
Drive Data-Centered Retention
-
Own the end-to-end post-sale motion experience and Net Retention Rate (NRR), using predictive data & tools to identify and mitigate churn risks before they manifest.
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Accountable for global NPS and CSAT metrics, treating these as scientific benchmarks for improvement.
-
Improve overall onboarding experience and long term retention
Product & Technical Advocacy
-
Act as the bridge between the Customer and Engineering/Product by implementing timely and nimble feedback loops that provide Product teams with critical customer insights.
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Translate complex customer pain points into actionable feedback that drives a "sticky" and indispensable product roadmap.
High-Performance Leadership
-
Manage five direct reports and a 100+ person global footprint.
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Present operational updates to the Executive Team and Board of Directors, defending strategies with clear metrics and logical depth.
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Proven Scale: Significant experience leading both Technical Support, Account Management and Customer Success teams across SMB, Commercial and Enterprise segments in a fast-growing SaaS environment.
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Global Expertise: Experience managing distributed teams across multiple time zones (specifically India, NAM, LATAM, and EMEA).
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Analytical Rigor: Proficiency in using data to drive capacity planning, health scoring, and operational efficiency.
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Data Excellence: History of strengthening data trails and building a comprehensive understanding of churn and CSAT indicators as well as refining individual KPIs for the entire global team and upleveling operational frameworks.
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Ability to Travel: This role travels approx 30% of the time to customer sites as well as to leadership and team meetings. Travel is both domestic and international.
#LI-KF1
Where youâll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
You must be located in and authorized to work in the country noted in the job description to be considered for this role.
Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud®?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! Youâll work with amazing talent across each department who are passionate about our mission. Weâre out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. Youâll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to âBuild Connections.â To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
#LI-Remote #BI-Remote
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Sobre trabajos remotos en Customer Support
Encuentra empleos remotos en soporte al cliente, atención telefónica, chat y servicio al consumidor para empresas internacionales desde Latinoamérica. En RemoteJobs.lat conectamos a profesionales de Latinoamérica con empresas que ofrecen trabajo 100% remoto. Actualizamos nuestras ofertas mensualmente para traerte las mejores oportunidades.
Rango salarial
$800 - $2,500 USD/mes
Demanda
Alta
Posiciones abiertas
332