The Manager, Software Development is a hands-on technical lead responsible for the day-to-day management of a development team. Working closely with Product and other Development teams, this role executes the company’s technical, architectural, and commercial product initiatives by taking an active role with the team. The Manager will be responsible for both technical roadmap/design as well as people management, including mentoring and career guidance.

A successful candidate in this role team would assume leadership in delivering customer outcomes with a focus on building modern delivery pipelines in a high-availability platform. This role will lead a high-impact team through the product development lifecycle by being an active contributor of production-quality code, with up to 50% of the time focused on development. This role works in an Agile environment, working with the team to lead continuous improvement using data-driven decisions through iterative development.

Responsibilities

• Lead by example: Hands-on in design, coding, and shipping high-quality software using Angular (front end) and Java (back end), on AWS – utilizing services such as RDS, Elastic Search, Redis, MongoDB, S3, DynamoDB, Step Function, Lambda and others.

About Waterworks

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. 

What We Provide

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

The Role

The Client Support Manager is responsible for managing a team and overseeing operational processes and procedures across assigned channel of business. This role manages a team of Client Support Specialists and a team lead to ensure efficient order and project management, operational consistency, and exceptional customer service in alignment with company guidelines and standards.

The ideal candidate brings a strong people management acumen, commitment to service excellence and continuous process improvement to drive a streamlined, elevated service experience for both clients and supported showroom teams.

Managers supporting showrooms within a 50-mile radius are expected to maintain an onsite presence a minimum of 2–3 days per week, or more frequently as business needs dictate.

For showrooms located beyond a 50-mile radius, managers are expected to be onsite at least once per month, with additional visits scheduled as required to support business priorities.

Work schedules may include occasional weekend hours based on operational demands and showroom needs.

*Currently accepting internal applications through May 11th

• Lead, coach, and develop a regional team of Client Support Supervisors and Team Leads to consistently deliver a premium, luxury-caliber service experience to internal and external clients
• Build and maintain strong partnerships with showroom leadership and sales teams to support an exceptional client experience and seamless order management
• Partner with the Director to develop, refine, and implement standardized operating procedures across the division
• Oversee service execution for large-scale, high-profile, and special projects within the region, ensuring all service-level expectations and timelines are met
• Communicate critical business, operational, and performance updates through regular team meetings and ongoing leadership engagement
• Ensure timely completion of daily workflows, documentation, and service activities; proactively assess workloads and rebalance resources as needed
• Collaborate closely with Service and Technical Support teams to manage support ticket volume and backlog, ensuring service-level agreements are consistently achieved
• Design, deliver, and continuously improve onboarding and ongoing training programs to develop team capability and performance
• Partner cross-functionally to identify process gaps, implement best practices, and drive operational efficiency and scalability
• Manage and enforce the order-to-cash process, ensuring compliance with internal controls, audit requirements, and company policies
• Coach and support Client Support Supervisors and teams in resolving client, showroom, and operational escalations effectively and professionally
• Equip teams with the tools, resources, and guidance necessary to achieve quarterly shipping targets and performance goals
• Serve as the final escalation point for unresolved or high-impact client, operational, or service issues within the region
• Enforce consistent adherence to service standards, policies, procedures, and company values
• Prepare and deliver weekly and monthly performance reporting, including service metrics, compliance measures, and operational insights
• Lead or support additional strategic initiatives and projects as assigned

• Bachelor’s degree or equivalent combination of education and experience
• 5 years of management experience in a customer service–driven environment
• Understanding of high-end retail sales and luxury service standards
• Highly organized with the ability to multitask and adapt quickly to changing priorities
• Proven leadership skills to direct, motivate, and empower teams to achieve results
• Ability to foster a collaborative team environment that promotes high performance and goal attainment
• Demonstrated ability to build strong relationships with internal partners and external clients
• Strong problem-solving and solution-oriented mindset
• Proficiency with computer systems, including advanced Microsoft Excel skills (pivot tables, exports, and reporting); ERP systems
• Knowledge of plumbing, surfaces, or construction preferred
• Ability to travel up to 30% to showroom locations and/or the corporate office

Our Values

Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.

Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.

Own It: Be responsible for your results. Empower yourself and others to step forward and lead.

Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.

Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.

Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

🌍 Join Meril Life Sciences Driving Indias Healthcare Revolution!

Meril Life Sciences is a global Indian medical device company transforming lives through innovation. With a presence in *150+ countries* and a strong team of *14,000+ professionals*, we design, manufacture, and deliver cutting-edge solutions in *cardiology, orthopedics, and beyond* — all driven by research and a mission to make healthcare better for everyone.

🚀 We Are Growing in Maharashtra — Explore Your Next Career Move!

We are onboarding passionate sales professionals to join our district-level field team in MH.

🔹 Open Opportunities (District Vacancies):

• Thane

• Pune

• Buldhana

• Jalna

• Ratnagiri

• Kolhapur

• Solapur

👤 You’re a great fit if you have:

✅ 4 to 7 years of experience in Medical Devices / Surgical / Pharma Sales

✅ Strong relationship-building & territory management skills

✅ Local candidates with a consistent career track record

Key Responsibilities:

- Manage sales and marketing activities across hospitals and labs in the district.

- Achieve monthly and quarterly business targets.

- Strengthen relationships with doctors, distributors, and key accounts.

- Ensure regular CRM entries and reporting discipline.

- Lead and Take initiatives on the field for product awareness and territory expansion.

💼 CTC Range: Upto 6LPA

📩 Ready to grow with us?

Send your CV at: rishita.solanki@merillife.com

💡 Subject Line: Application for DAM – District Name – Maharashtra

✨ Meril Life Sciences — Where Innovation Meets Impact.

Be part of an organization where every sale contributes to improving healthcare outcomes across India — and where our innovations touch lives around the world.

Position Summary

LAWLESS Beauty is looking for a Social Media Coordinator to help power the day-to-day engine of our social presence. This role is all about the details — owning our day-to-day presence across platforms and bringing the brand to life through consistent, accurate, and thoughtful execution. This role supports execution across platforms (Instagram, TikTok, TYB) while working closely with the Director, Brand Marketing to help bring content to life quickly and cleanly. This role is based in Los Angeles and reports to the Director, Brand Marketing.

Responsibilities

Content Calendar

• Maintain and manage the content calendar, ensuring posts are scheduled accurately and on time across all platforms
• Schedule and publish content across social platforms using Dash Social
• Write and edit captions with strong instincts for tone, voice, and cultural relevance — pulling from our copy bank and tailoring for each platform
• Develop content briefs in collaboration with our in-house graphic design team, translating strategy into clear creative direction
• Support TikTok-first content execution and experimentation
• Own real-time posting and support content needs as they arise
• Edit short-form video using CapCut — comfortable cutting clips, adding text, sound, and simple transitions
• Strengthen content relevance and cultural resonance by identifying creators and partners across channels — building a network that keeps our social strategy reactive, fresh, and credible.

Community Management

• Lead day-to-day community management, including comment moderation, responses, and real-time engagement across owned channels and relevant external conversations
• Engage with our audience in a way that authentically reflects the LAWLESS Beauty voice
• Proactively bring relevant content trend cultural moments to the team
• Flag trends, sentiment, and notable community moments back to the team
• Support influencer and brand events with organic social support to amplify moments in real time

Organization & Reporting

• Organize and manage content asset libraries so everything is findable and on-brand
• Assist with asset tracking and handoffs
• Compile and organize weekly/monthly performance reporting, surfacing key trends and takeaways to support strategy reviews

What You Can Bring

• 2–3 years of experience in social media, preferably within a fashion, beauty, or lifestyle brand.
• Experience managing brand social channels and executing against a content calendar
• A real passion for social media and beauty
• Ability to shoot and produce static and video content is a must.
• Working proficiency in CapCut and Figma — able to create and edit social-ready content independently
• Experience with Dash Social or similar social media management platform
• Strong understanding of how content performs on TikTok and Instagram
• Genuine interest in community building and brand voice, not just publishing content
• High attention to detail, especially in publishing, tagging, and copy
• Highly organized with the ability to manage multiple workstreams simultaneously with a strong sense of accountability and follow-through
• Strong written and verbal communication skills — especially in a professional, relationship-facing context

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare.

Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along.

Our Engineering Culture & Values

We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in:

• Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care.

• Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption.

• Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact.

• Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career.

Responsibilities

As a Senior Backend Engineer, you will design, build, and operate the platform systems that power Arbiter's connections to the outside world and ensure reliable, performant data exchange across a complex ecosystem. You will own critical parts of our backend infrastructure, from API design and service orchestration to data pipelines and third-party system connectivity, working closely with product, engineering, and customer teams to ship production-grade systems with real customer dependency.

• Platform Architecture & Backend Systems: Design, develop, and operate backend services that power Arbiter's core platform, with an emphasis on reliability, modularity, and clean system boundaries.

• External System Connectivity: Build and maintain robust connections to third-party systems (e.g. cloud APIs, AI services, data exchange services, EHRs, telephony platforms). Own the abstractions that make these integrations reusable and adaptable across customers with minimal rework.

• API Design & Data Exchange: Design and operate high-scale APIs (REST, gRPC, webhooks) and manage complex data flows including real-time streaming, batch processing, file-based exchange (e.g. SFTP, HL7, EDI), and event-driven pipelines.

• Performance & Reliability: Ensure high throughput, low latency, and fault tolerance across backend services through strong system design, monitoring, alerting, and operational best practices. Handle vendor failures, retries, idempotency, and graceful degradation.

• Data Engineering & Pipeline Ownership: Build and maintain ETL/ELT pipelines, manage schema evolution, and ensure data quality and integrity across systems with varying formats, standards, and reliability.

• Infrastructure & Deployment Excellence: Implement and uphold best practices for CI/CD, testing, observability, and deployment of backend systems in production cloud environments.

• Cross-Functional Execution: Partner closely with AI engineers, product managers, implementation teams, and customer stakeholders to translate ambiguous, high-impact problems into scalable technical solutions.

• Technical Leadership & Mentorship: Mentor engineers, contribute to internal documentation and standards, influence technical direction, and raise the overall engineering bar.

• Ownership & On-Call: Take end-to-end ownership of critical systems, including participating in on-call rotations and leading incident resolution when production issues arise.

Minimum Qualifications

• 5+ years of hands-on experience building and operating production backend systems in high-availability environments.

• Computer Science or Engineering degree, or equivalent practical experience.

• Experience building and maintaining large-scale Python codebases with strong opinions on structure, quality, and tradeoffs.

• Deep understanding of API design patterns, versioning, backward compatibility, and managing breaking changes across consumers.

• Experience building reusable abstraction layers or connector frameworks that allow a single integration pattern to serve multiple customers or vendors.

• Proven experience designing systems that connect to third-party services, including handling authentication, rate limiting, retry logic, and failure modes gracefully.

• Strong understanding of concurrency, scalability, reliability, and distributed systems patterns.

• Hands-on experience with data pipeline architectures: batch and streaming, schema management, and data quality enforcement.

• Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments.

• Strong communication skills and ability to work effectively across functions.

• Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot).

• Track record of delivering complex systems end-to-end with minimal oversight.

Preferred Qualifications

• Experience with healthcare data exchange standards (HL7, FHIR, EDI) or similarly complex domain-specific protocols in other industries (fintech, telecom, logistics) is a plus.

• Familiarity with database performance tuning, query optimization, and managing large-scale relational databases (PostgreSQL, CloudSQL).

• Startup or early-stage experience operating in fast-moving, high-ambiguity environments.

This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production.

Job Benefits

We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth:

• Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity.

• Generous Paid Time Off (PTO): To ensure a healthy work-life balance.

• Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family.

• Life and Disability Insurance: Providing financial security.

• Simple IRA Matching: To support your long-term financial goals.

• Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning.

• Wellness Programs: Initiatives to support your physical and mental health.

Pay Transparency

The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

SalesCloser.ai currently has the position of Customer Success Manager available, and we’re excited to tell you about it!

OVERVIEW

We’re hiring a Customer Success Manager to support and grow a large portfolio of customers through structured, repeatable, and high‑impact programs to join our team. You’ll operate at scale, leveraging automation, data, and proactive outreach to drive adoption, retention, and expansion across many accounts simultaneously. If you thrive in fast‑paced environments, love building systems, and know how to deliver value, this role is for you.

As a member of the Customer Success Team, you’ll work cross‑functionally to ensure our customers achieve meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the Customer Success Teams, the Customer Success Manager is responsible for the continued success of Salescloser.ai.

RESPONSIBILITIES

• Manage a high‑volume book of SMB and mid‑market accounts

• Drive engagement through scaled touchpoints rather than manual check‑ins

• Prioritize accounts based on health, risk, and opportunity

• Ensure customers launch successfully and reach early time‑to‑value

• Monitor usage and proactively intervene when accounts stall

• Partner with onboarding to ensure smooth, consistent handoffs

• Design and execute scalable programs such as email sequences, webinars, and in‑app engagement flows

• Build repeatable playbooks for onboarding, adoption, and renewal

• Continuously improve processes to support more customers efficiently

• Identify at‑risk accounts early using health signals

• Take proactive action to reduce churn and improve customer outcomes

• Support renewal motions through ongoing engagement and value reinforcement

• Use tools like Vitally, Intercom, and CRM data to manage your book

• Track key KPIs including adoption, engagement, churn risk, and retention

• Share insights with the team to improve product, processes, and customer experience

• Other duties as assigned.

QUALIFICATIONS

• 2–4 years of experience in Customer Success, Account Management, or a similar customer‑facing role, ideally within a SaaS or B2B tech environment

• Experience managing a high-volume book of business

• Strong operational mindset 

• Comfortable working with data and identifying trends

• Familiarity with tools like Vitally, Intercom, HubSpot, or Salesforce

• Experience building or optimizing CS playbooks and automation workflows

• Proactive communicator with strong organizational skills

• Able to balance speed, quality, and scale

• As part of a diverse team, the ability to work both independently and collaboratively.

• Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment.

• Organized, administratively strong, and have solid writing, phone, and general communication skills.

• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.

WORK ENVIRONMENT

• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.

• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.

• Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process.

• The individual must be prepared to work standard business hours based on Pacific time.

GREAT REASONS TO JOIN OUR TEAM!

• Exciting and dynamic environment with a great leadership team 

• Comprehensive training program and regular performance reviews to facilitate your success

• Competitive compensation based on experience and proven abilities

• Great referral programs with incentives and bonuses

• Unbelievable product discounts when you use our products for your own business

• A global workforce of multi-cultural and talented colleagues 

• A close-knit operation with amazing growth opportunities for your personal development

• Corporate headquarters in beautiful Vancouver, British Columbia, Canada

ABOUT US

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, deliveringpersonalisedd sales calls, demos, and follow-ups in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates.

Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions.

For more information, visit the SalesCloser website at: https://salescloser.ai.

APPLICATION PROCESS

If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter.

SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation

We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.

Internal applications will be accepted until Tuesday, May 18, 2026, at 4 pm Pacific.

About the role

You'll own the backend for a live mobile F2P game and the AI agentic platform that powers how we operate it. Feature releases, live ops, monetization, analytics pipeline, reliability. Senior IC with real ownership from day one and a path to platform / tech lead as we scale. You work with our production systems serving real players and real revenue. The primary stack is TypeScript/Node.js (Fastify) with MongoDB, ClickHouse, Redis, and RabbitMQ. The AI tooling layer is Go. We use AI heavily as part of how we work. Claude agents write production code alongside us. If you're a strong backend engineer who's comfortable with that mode, you'll fit right in.

What you'll work on

• Game backend: API server, realtime (Socket.io), analytics ingestion, cron jobs — all in one TypeScript monorepo

• AI agent platform: MCP server in Go bridging LLMs with our databases and third-party APIs

• External integrations: Slack, Discord, GitLab, Meta Ads, Google Ads, AppLovin, Apple App Store

• LLM routing: Anthropic, OpenAI, DashScope

• Production support for our live PvP mobile game

Required

• 5+ years backend engineering

• TypeScript/Node.js at production scale. you've shipped & operated production services at scale

• MongoDB in production: replica sets, aggregation pipelines, transaction patterns

• ClickHouse: analytical queries, materialized views, joins at scale

• Kubernetes in production (we run k3s on GCP, deploy via Helmfile + GitLab CI)

Strongly preferred

• Go: comfortable reading and extending stdlib net/http services. Our MCP server is Go

• LLM API integrations (Anthropic, OpenAI)

• Mobile gaming backend: live ops, A/B test infrastructure, IAP validation

• RabbitMQ or similar async messaging

• OAuth/JWT/RBAC

Nice to have

• MCP (Model Context Protocol) — we use mark3labs/mcp-go

• F2P economy design / monetization backend experience

• Apple/Google Play Store API

• Agent systems or autonomous workflow background

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. 

 

Associate Editor

Location: United Kingdom (Remote or Hybrid in London)

Newsweek is seeking an Associate Editor to join our UK digital newsroom. The Associate News Editor will have strong experience covering U.S. news, including politics, current affairs, and culture. They will have worked in a fast-paced newsroom environment and be confident in both writing and editing high-quality digital content. 

This role requires agility in responding to breaking news, running live blogs, and contributing original and exclusive reporting. The Associate Editor will be adept at digital news production, including sourcing, writing, editing, and publishing stories to a high editorial standard. They will collaborate effectively with reporters to ensure originality in news coverage. They will demonstrate sound editorial judgment and a solid understanding of media law. 

The Associate Editor will work closely with News Editors to support Newsweek’s daily coverage. They will be expected to source, pitch, write, and edit multiple stories per day, ensuring content is accurate, engaging, and aligned with Newsweek’s editorial standards. They will be agile, learning and adapting to new tools, platforms, methods and techniques for news reporting in a fast-paced digital newsroom. 

The Associate News Editor will be responsible for ensuring high-quality coverage that is accurate, fair, and conforms to accepted standards of journalism. They will perform any other reasonable duties as necessary to meet the needs of the business. 

This is a full-time role, working five days per week on a rota basis, which will regularly include one or two weekend days. You will be able to work from home, from anywhere in the UK or from our office space at Canary Wharf, London. 

Key Responsibilities:

• Write/produce, edit, and publish multiple stories daily. 
• Respond quickly and accurately to breaking news. 
• Monitor multiple sources for emerging stories and trends. 
• Pitch original stories, exclusives, and interviews. 
• Contribute to and maintain live blogs as needed. 
• Collaborate with the US News Editor and wider editorial team on projects and coverage plans. 
• Ensure all content meets Newsweek’s standards for accuracy, fairness, and journalistic integrity. 
• Perform other reasonable editorial duties as required. 

Requirements:

• Several years of experience in digital news journalism. 
• Strong news judgment across a range of U.S. topics. 
• Ability to produce and edit content under tight deadlines. 
• Excellent organizational and planning skills. 
• Proficiency with digital publishing tools, content management systems, and editing software. 
• Familiarity with standard IT tools such as Microsoft Office. 
• Willingness to work flexible hours, including weekends when needed. 

Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful workplace.