Job Location: Dehradun / Rishikesh / Mussoorie

Position: Collection Executive

Experience: 0-1 Yrs

Qualification

High school diploma; Associate’s/Bachelor’s degree is a plus

Role description

• Monitor accounts to identify outstanding debts.
• investigate historical data for each debt or bill.
• Find and contact clients to ask about their overdue payments.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity and accounts receivable status.
• Proven experience as a Collection Specialist or similar role.
  
  

Key Skills

• Knowledge of billing procedures and collection techniques (e.g. skip tracing).
• Working knowledge of MS Office and databases.
• Comfortable working with targets.
• Patience and ability to manage stress.
• Excellent communication skills (written and oral).
• Skilled in negotiation.
• Problem-solving skills.
  
  

Good to Have

General Traits

The incumbent should display following traits

• Must be a team player
• Good analytical and problem solving skills.
• Must possess good communication skills; written and oral
• Self-motivated individual.
  
  

Salary: Up to 1.2 Lakh per annum

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