OMNIX desarrolla una plataforma PaaS de automatización y orquestación de disrupciones en operaciones complejas, integrándose con sistemas core como ERP, WMS, CRM e IoT. Trabajamos con empresas enterprise en industrias como telecomunicaciones, retail, logística y manufactura, donde la continuidad operacional es crítica.
El Customer Success Manager se incorpora al equipo de Delivery & Customer Success, trabajando en estrecha colaboración con Forward Deployed Engineers (FDE), Ventas y Producto. Su rol es asegurar que las implementaciones generen impacto real y sostenido en el negocio del cliente. Es responsable de transformar proyectos en adopción profunda, expansión de uso y valor operativo tangible, contribuyendo directamente a la retención y crecimiento de cuentas estratégicas.
Apply directly on the original site at Get on Board.
Funciones del cargo
El Customer Success Manager es responsable de la gestión integral de cuentas enterprise post-implementación, asegurando que OMNIX se convierta en un sistema crítico dentro de la operación del cliente. Lidera la relación estratégica con stakeholders, define junto al cliente los casos de uso prioritarios y construye un roadmap de expansión basado en impacto operativo.
Trabaja coordinadamente con el FDE, quien ejecuta técnicamente las soluciones, mientras el CSM asegura su adopción, continuidad y valor en producción. Tiene autonomía para priorizar iniciativas, detectar oportunidades de expansión y escalar decisiones. Lidera instancias ejecutivas como QBRs y es responsable de sostener una narrativa clara de valor. El éxito del rol se mide por la profundidad de uso de la plataforma, la expansión de la cuenta y la capacidad de convertir soluciones en resultados concretos dentro de la operación.
Requerimientos del cargo
Experiencia mínima de 5 años en roles de Customer Success, consultoría o gestión de cuentas en contextos B2B enterprise.
Experiencia demostrable trabajando con clientes complejos en industrias como logística, telecomunicaciones, retail o manufactura.
Capacidad de interactuar con stakeholders técnicos y ejecutivos (C-level), sosteniendo conversaciones de negocio y tecnología.
Experiencia gestionando implementaciones o proyectos con múltiples integraciones (ERP, APIs, sistemas core).
Fuerte orientación a resultados, con capacidad de estructurar problemas, priorizar iniciativas y ejecutar con autonomía.
Inglés avanzado (oral y escrito) para interacción con equipos y clientes internacionales.
Alta disciplina operativa, capacidad de seguimiento y accountability bajo entornos exigentes.
Opcionales
Experiencia previa en empresas tipo SaaS/PaaS o plataformas de datos y automatización operacional.
Conocimiento en herramientas de integración, data workflows o automatización (ej: n8n, Zapier, APIs, ETL).
Experiencia en consultoría estratégica o implementación de transformación digital en grandes empresas.
Familiaridad con metodologías de gestión como EOS o frameworks de ejecución disciplinada.
Conocimiento en analítica de datos, detección de anomalías o modelos de inteligencia artificial aplicados a operaciones.
Experiencia en entornos de alto crecimiento o compañías tecnológicas con foco enterprise.
Condiciones
- Be part of an agile, high-impact team where everyone contributes and makes a difference.
- Mostly remote work, with flexibility and objective-based management.
- Performance and company results bonuses.
- Fast professional growth, with the possibility to expand roles and responsibilities.
- We operate using the EOS (Entrepreneurial Operating System), which provides:
- clarity of goals,
- strong prioritization,
- clear metrics,
- a culture of accountability.
- Opportunity to work with teams in Chile, Peru, Colombia, and the United States.
- Participation in cutting-edge AI and automation projects with real impact on enterprises and governments.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Apply from getonbrd.com.
Responsabilities
We're seeking a QA Automation Engineer to join our Data Engineering team and take ownership of quality assurance across our data pipelines and infrastructure. This role will be instrumental in building and maintaining automated test suites that ensure the reliability and accuracy of our healthcare data systems. You'll work closely with a small, focused team of data engineers to establish testing strategies, prioritize coverage for critical data paths, and maintain quality standards as we scale.
• Quality Ownership: Own and maintain the automated test suite that runs in our CI pipeline, including integration tests, data quality checks, and smoke tests for our data infrastructure.
• Strategic Collaboration: Partner closely with data engineers to understand pipeline architecture, identify critical data paths, and develop comprehensive testing strategies that prioritize business-critical datapoints.
• Test Development: Write and maintain automated tests for data pipelines using Python and TypeScript, ensuring coverage across batch and event-driven workflows.
• Data Validation: Implement data quality checks including row counts, schema validation, key-column validation, idempotency testing, and duplicate handling across ETL processes.
• CI/CD Integration: Build and maintain testing frameworks that integrate seamlessly with our CI/CD pipelines using GitHub Actions, AWS CodePipeline, and CodeArtifact.
• Documentation & Standards: Document test cases, testing strategies, and coverage metrics to establish repeatable quality standards across the data team.
• Continuous Improvement: Identify testing gaps and systematically expand coverage toward end-to-end testing of critical data pipelines.
Requirements
• 3 years of experience in QA automation or software testing, with a focus on data pipelines or backend systems.
• 3 years of hands-on experience with Python and TypeScript for test automation.
• Strong experience with CI/CD pipelines (GitHub Actions, AWS CodePipeline, CodeArtifact).
• Hands-on experience working with data lakes and ETL processes on AWS (familiarity with services like S3, Glue, Athena, Lambda, Step Functions, SQS, EventBridge).
• Experience with testing frameworks for Python (pytest, unittest) and TypeScript/JavaScript (Jest, Mocha).
• Understanding of data structures, data modeling concepts, and data lineage.
• Experience testing in a multi-tenant SaaS environment.
• English (C1/C2) fluency.
Desirable skills
ISTQB Certification
Our Benefits
- Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
- Monday - Friday workdays, full time (9 am - 6 pm).
- Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
- EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
- Oncology insurance covered 100% with RIMAC
- AFP retirement plan—to help you save for the future.
- We’ll assign a computer in the office so you can have the best tools to do your job.
- You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)
OMNIX desarrolla una plataforma PaaS de automatización y orquestación de disrupciones en operaciones complejas, integrándose con sistemas core como ERP, WMS, CRM e IoT. Trabajamos con empresas enterprise en industrias como telecomunicaciones, retail, logística y manufactura, donde la continuidad operacional es crítica.
El Customer Success Manager se incorpora al equipo de Delivery & Customer Success, trabajando en estrecha colaboración con Forward Deployed Engineers (FDE), Ventas y Producto. Su rol es asegurar que las implementaciones generen impacto real y sostenido en el negocio del cliente. Es responsable de transformar proyectos en adopción profunda, expansión de uso y valor operativo tangible, contribuyendo directamente a la retención y crecimiento de cuentas estratégicas.
Find this job on getonbrd.com.
Funciones del cargo
El Customer Success Manager es responsable de la gestión integral de cuentas enterprise post-implementación, asegurando que OMNIX se convierta en un sistema crítico dentro de la operación del cliente. Lidera la relación estratégica con stakeholders, define junto al cliente los casos de uso prioritarios y construye un roadmap de expansión basado en impacto operativo.
Trabaja coordinadamente con el FDE, quien ejecuta técnicamente las soluciones, mientras el CSM asegura su adopción, continuidad y valor en producción. Tiene autonomía para priorizar iniciativas, detectar oportunidades de expansión y escalar decisiones. Lidera instancias ejecutivas como QBRs y es responsable de sostener una narrativa clara de valor. El éxito del rol se mide por la profundidad de uso de la plataforma, la expansión de la cuenta y la capacidad de convertir soluciones en resultados concretos dentro de la operación.
Requerimientos del cargo
Experiencia mínima de 5 años en roles de Customer Success, consultoría o gestión de cuentas en contextos B2B enterprise.
Experiencia demostrable trabajando con clientes complejos en industrias como logística, telecomunicaciones, retail o manufactura.
Capacidad de interactuar con stakeholders técnicos y ejecutivos (C-level), sosteniendo conversaciones de negocio y tecnología.
Experiencia gestionando implementaciones o proyectos con múltiples integraciones (ERP, APIs, sistemas core).
Fuerte orientación a resultados, con capacidad de estructurar problemas, priorizar iniciativas y ejecutar con autonomía.
Inglés avanzado (oral y escrito) para interacción con equipos y clientes internacionales.
Alta disciplina operativa, capacidad de seguimiento y accountability bajo entornos exigentes.
Opcionales
Experiencia previa en empresas tipo SaaS/PaaS o plataformas de datos y automatización operacional.
Conocimiento en herramientas de integración, data workflows o automatización (ej: n8n, Zapier, APIs, ETL).
Experiencia en consultoría estratégica o implementación de transformación digital en grandes empresas.
Familiaridad con metodologías de gestión como EOS o frameworks de ejecución disciplinada.
Conocimiento en analítica de datos, detección de anomalías o modelos de inteligencia artificial aplicados a operaciones.
Experiencia en entornos de alto crecimiento o compañías tecnológicas con foco enterprise.
Condiciones
- Be part of an agile, high-impact team where everyone contributes and makes a difference.
- Mostly remote work, with flexibility and objective-based management.
- Performance and company results bonuses.
- Fast professional growth, with the possibility to expand roles and responsibilities.
- We operate using the EOS (Entrepreneurial Operating System), which provides:
- clarity of goals,
- strong prioritization,
- clear metrics,
- a culture of accountability.
- Opportunity to work with teams in Chile, Peru, Colombia, and the United States.
- Participation in cutting-edge AI and automation projects with real impact on enterprises and governments.
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
Our Company Culture
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Apply directly on the original site at Get on Board.
Responsabilities
We're seeking a QA Automation Engineer to join our Data Engineering team and take ownership of quality assurance across our data pipelines and infrastructure. This role will be instrumental in building and maintaining automated test suites that ensure the reliability and accuracy of our healthcare data systems. You'll work closely with a small, focused team of data engineers to establish testing strategies, prioritize coverage for critical data paths, and maintain quality standards as we scale.
• Quality Ownership: Own and maintain the automated test suite that runs in our CI pipeline, including integration tests, data quality checks, and smoke tests for our data infrastructure.
• Strategic Collaboration: Partner closely with data engineers to understand pipeline architecture, identify critical data paths, and develop comprehensive testing strategies that prioritize business-critical datapoints.
• Test Development: Write and maintain automated tests for data pipelines using Python and TypeScript, ensuring coverage across batch and event-driven workflows.
• Data Validation: Implement data quality checks including row counts, schema validation, key-column validation, idempotency testing, and duplicate handling across ETL processes.
• CI/CD Integration: Build and maintain testing frameworks that integrate seamlessly with our CI/CD pipelines using GitHub Actions, AWS CodePipeline, and CodeArtifact.
• Documentation & Standards: Document test cases, testing strategies, and coverage metrics to establish repeatable quality standards across the data team.
• Continuous Improvement: Identify testing gaps and systematically expand coverage toward end-to-end testing of critical data pipelines.
Requirements
• 3 years of experience in QA automation or software testing, with a focus on data pipelines or backend systems.
• 3 years of hands-on experience with Python and TypeScript for test automation.
• Strong experience with CI/CD pipelines (GitHub Actions, AWS CodePipeline, CodeArtifact).
• Hands-on experience working with data lakes and ETL processes on AWS (familiarity with services like S3, Glue, Athena, Lambda, Step Functions, SQS, EventBridge).
• Experience with testing frameworks for Python (pytest, unittest) and TypeScript/JavaScript (Jest, Mocha).
• Understanding of data structures, data modeling concepts, and data lineage.
• Experience testing in a multi-tenant SaaS environment.
• English (C1/C2) fluency.
Desirable skills
ISTQB Certification
Our Benefits
- Contract under a Peruvian company ID("Planilla"). You will receive all the legal benefits in Peruvian soles (CTS, "Gratificaciones", etc).
- Monday - Friday workdays, full time (9 am - 6 pm).
- Unlimited Vacation Days - Yes! We want you to be able to relax and come back as happy and productive as ever.
- EPS healthcare covered 100% with RIMAC --Because you, too, deserve access to great healthcare.
- Oncology insurance covered 100% with RIMAC
- AFP retirement plan—to help you save for the future.
- We’ll assign a computer in the office so you can have the best tools to do your job.
- You will have all the benefits of the Coworking space located in Lima - Miraflores (Free beverage, internal talks, bicycle parking, best view of the city)