Gross salary $900 Full time
Excel Customer Support Training Onboarding
¡Sé nuestro/a próximo/a Bsaler!

¿Te gustaría ser parte de una empresa del mundo de la tecnología que se está desarrollando a nivel latinoaméricano?
Bsale es un software de venta que ayuda a las Pymes a vender, soñamos con simplificar e impulsar la forma de trabajar que tienen las personas en diferentes países de Latinoamérica. En la actualidad hemos acompañado a más de 10.000 pequeñas y medianas empresas en su camino de crecimiento, e impactamos a más de 110.000 usuarios, y procesamos más de 400 millones de transacciones al mes en Chile, Perú y México.

Al unirte a nuestro TALENT POOL, tendrás la oportunidad de ser considerado(a) para FUTURAS VACANTES y formar parte de un equipo que trabaja para transformar la experiencia de nuestros clientes a través de soluciones innovadoras.

Apply to this posting directly on Get on Board.

¿Qué lograrás ejerciendo este cargo?🚀

  • Serás el guía de nuestros clientes: les enseñarás a usar Bsale de manera efectiva, compartiendo recursos y entregando orientación experta para que aprovechen todo el potencial de la plataforma.
  • Impulsarás su crecimiento: acompañarás a cada cliente en sus primeros pasos, capacitándolos y motivándolos a sacarle el máximo provecho al software para hacer crecer su negocio.
  • Configurarás soluciones a medida: implementarás y adaptarás la plataforma según las necesidades de cada empresa, asegurando que su experiencia sea fluida y personalizada.
  • Te convertirás en su partner de confianza: mantendrás una comunicación cercana y constante, resolviendo dudas, ofreciendo apoyo y garantizando que su activación sea exitosa, potenciando su camino con Bsale

¿Qué valoramos en tu postulación? 🎯

  • Técnico profesional administrativo o similar.
  • Al menos 2 años de experiencia en funciones de onboarding, capacitación y atención al cliente.
  • Excel nivel intermedio y/o avanzado.
  • Disfrutar de las relaciones interpersonales y el trabajo en equipo.

¿Por qué trabajar en Bsale?🧡

  • En Bsale, no sólo impactarás y simplificarás el trabajo de miles de emprendedores, sino que también encontrarás un equipo cercano que transforma la industria contigo y en donde eres protagonista de tu crecimiento.
  • ¡Somos una empresa en expansión a nivel latinoamericano! Tendrás la posibilidad de conocer otras culturas.
  • Trabajamos con vestimenta informal, ¡olvídate del dress code! (Secreto shhh! somos team zapatillas).
  • Nuestra ubicación tiene excelente conexión.
  • Ofrecemos contrato por planilla desde el primer día!
  • Contamos con Convenio EPS Pacificos y aporte de 40% como beneficio.
  • Cupones de descuentos en salud, belleza, estudios y entretenimiento.
  • 3 Días libres adicionales a las vacaciones legales en el año.
  • Nos importa que te conviertas en un experto de Bsale, por lo que recibirás capacitación desde un inicio.
Más información relevante
  • Modalidad presencial
  • Nuestro horario es de Lunes a Viernes de 08:00 hrs a 18:00 hrs.
  • Estamos ubicados en Av Santa Cruz 888, Miraflores.

Life insurance BSALE pays or copays life insurance for employees.
Mobile phone provided BSALE provides a mobile phone for work use.
Computer repairs BSALE covers some computer repair expenses.
Computer provided BSALE provides a computer for your work.
Informal dress code No dress code is enforced.
Shopping discounts BSALE provides some discounts or deals in certain stores.
$$$ Full time
Executive Assistant
  • Formlabs
  • Somerville
assistant 3d support travel
About Formlabs: Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before. We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build with us. Watch this video to learn more about how our products are helping our customers innovate!  Your Impact:  As an Executive Assistant at Formlabs, your impact is all about being the high-leverage partner our leadership needs to keep "enabling anyone to make anything." You do much more than manage calendars; you’re the gatekeeper of our leaders' time, ensuring they stay focused on their most critical work, while you handle the complex puzzles of calendars, global travel, and fast-moving priorities. By building deep trust and staying two steps ahead, you become a "hidden engine" for the C-suite, making sure things like department-wide events, celebrations, team meetings and expense processes run without a hitch. Whether you’re automating an old workflow or navigating a busy day in the office, your efficiency is contagious—creating a ripple effect that helps Formlabs stay agile and move faster. This role will require a minimum of 3 days in-office at our Somerville, MA headquarters.  What You’ll Do: Manage the calendars of 2-3 of our C-suite Executives; this includes proactive looking forward (weeks or months at a time), paying attention to business priorities to help elevate and guard time, and navigating unexpected and real-time changes throughout the day. Be the professional internal and external face for executives –both cross-functionally across the business, and externally with clients, investors, and candidates. Ensure that Formlabs is always presented in the most professional light (organized, polished, on-time, communicative). Organize seamless executive travel. Your stakeholders have global teams and international travel throughout the year. These trips typically involve complex itineraries – multiple stakeholder meetings, very busy schedules, and various stops. Plan for the unexpected so that travel goes as smoothly as possible.  Own executive credit cards and receipts. Submit all expense reports on time, and in line with global purchasing policies. Often this means learning the ins-and-outs of our business and finance processes, so that you can move quickly and accurately when purchasing.  Contribute significantly to internal communications for your executive’s departments. Own end-to-end communication streams (this often includes technology set up, content planning, day-of execution, email summaries, and live troubleshooting). Project manage and effectively organize leadership level and department wide events like off-sites, kickoffs, and conferences. Scope of events ranges from 10-500 attendees.  Beyond your executives: Continuously find ways to reduce operational inefficiencies across the business, so we can work more efficiently (automating email groups, updating knowledge management, identifying a tool or resource that will improve how G&A works).  About You: Previous success in a fast-paced and high-autonomy environment, with limited resources and  high individual ownership. The best candidate has been a successful Executive Assistant or Operational Manager before, in a high-growth and quickly changing environment. You are collaborative in nature. You have the cultural fluency and flexibility to work effectively with diverse personalities and working styles, ensuring harmony and momentum. Prioritization and time management are critical. A lot of your work can happen all at once, and not all requests are linear or planned. You need to be able navigate dynamic situations while triaging priorities in real time. A passion for technology, innovation, and entrepreneurship. We want someone who is interested in the business we are in, and is willing to learn a lot about different functions and business priorities, especially of the departments they support.  You are thoughtfully networked across the org and a trusted partner to your executives, colleagues, and important external contacts. You’re tapped into the thread of the company, and anticipate the support you provide, strengthening your value over time.  Uphold our business competencies: understand our business model, revenue goals, and path to profitability. You are independent and resourceful. You always get the job done, whether it’s counting on your own savviness, or tapping into your broader team. Can navigate our tech stack: G-Suite, Slack, Coupa for purchasing, Zoom. You’re a document wizard in all mediums: Sheets or Excel, Google Slides or PowerPoint. Our Benefits & Perks: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) 401K matching and access to financial advisors Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan – Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.Compensation We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact. At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.The annual base pay range for this role is:$70,000—$120,000 USD

Please mention the word **HEARTEN** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
saas system support testing
About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Locations: LATAM, South Africa

About the Company

Our client is an operator-led B2B outbound revenue partner helping post-seed to Series B SaaS companies build predictable pipeline. They deliver a managed outbound system that combines real-time buying signal detection, precision campaign building, high-converting messaging, and CRM-driven performance optimization. Built by experienced revenue leaders rather than traditional agency operators, the business is focused on pipeline predictability, conversion efficiency, and scalable growth. The company is currently in startup mode with strong traction, a growing client base, and a high-performance team environment.

Job Summary

We are hiring a remote Sales Development Representative for a fast-growing B2B SaaS-focused outbound revenue business. This is an excellent opportunity for someone who thrives in a startup environment, enjoys outbound prospecting, and wants to help build a high-growth revenue engine from the ground up.

The ideal candidate has experience in outbound sales, lead generation, and multichannel prospecting, with a strong understanding of how to book qualified meetings and contribute to pipeline growth. Agency experience is highly preferred, and familiarity with GTM engineering, automation, and modern outbound workflows is a major advantage.

Key Responsibilities
  • Execute outbound prospecting campaigns across email, LinkedIn, and other relevant channels
  • Identify and engage qualified prospects within target SaaS accounts
  • Personalize outreach using relevant buying signals and account research
  • Book qualified meetings for the sales team and support pipeline generation goals
  • Maintain accurate records of activity, contacts, and pipeline progression in CRM systems
  • Collaborate with leadership on messaging, targeting, and campaign optimization
  • Track performance metrics including reply rates, meetings booked, and show rates
  • Support sequence testing and outbound iteration to improve campaign performance
  • Work closely with internal stakeholders in a fast-paced, startup-style environment
  • 3+ years of experience as an SDR, BDR, or outbound sales professional
  • Native fluency in English
  • Strong track record in cold outreach, lead generation, and meeting booking
  • Familiarity with HubSpot and Airtable
  • Strong written communication and prospecting skills
  • Comfortable working in a high-accountability, fast-growth environment
  • Ability to manage outbound volume while maintaining personalization and quality
  • Highly organized, proactive, and results-driven
  • Prior agency experience
  • Experience supporting SaaS, go-to-market, or revenue services businesses
  • Familiarity with Clay or broader GTM engineering workflows
  • Automation experience and strong interest in AI-enabled outbound systems
  • Understanding of sequence performance metrics, attribution, and outbound optimization
  • Grit, curiosity, and a builder mindset

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals



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$42000 - $52000 Full time
Intern Procurement
  • Wealthsimple Technologies
  • Toronto
system technical support software

Build something people love

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with 3+ million users who trust us with more than $100 billion in assets. And we’re just getting started.

We’re looking for someone who thinks big, sweats the small stuff and keeps things simple. You’ll join a high-bar, fast-paced team where people are trusted to own their work, communicate openly, and ship things that improve our clients’ lives. Collaboration, humility, and an obsession over quality are how we get stuff done.

Be a part of our Canadian success story and help shape the financial future of millions. Read our Culture Manual and learn more about how we work.

Internships @ Wealthsimple

At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your internship, you will have the opportunity to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth, provides mentorship, and connects you to the broader Wealthsimple community!Our internship program follows a hybrid work model, where you’ll be working from our Toronto headquarters on Wednesdays and Thursdays. This structure offers the flexibility of remote work, while also providing the collaboration, connection, and mentorship that come from being together in person.

Eligibility

✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp

✔ New graduates - Within 6 months of your graduation date

✔ Available to work full-time hours

✔ Residing in Canada

✔ Able to commute to our Toronto HQ on Wednesdays and Thursdays

About the team

Join our Finance team and play a key role in Procurement transformation. The Procurement team is responsible for managing the company’s vendor spend, ensuring we secure the best value from vendors while maintaining compliance and mitigating risk. We act as strategic partners to all departments, supporting everything from software licensing to professional services. We focus on efficiency and scalability, constantly working to optimize our purchasing processes so our teams have the tools they need, when they need them.

About the role

The Procurement Intern will be a critical support function, specializing in streamlining high-volume, low-value (under $50,000) purchasing transactions and improving data hygiene across our systems. This is a 4-month term that will run from May 11 - August 28.

What you'll do

  • Assist with the end-to-end processing of agreements, including new purchase requests and subscription renewals. Serving as the final checkpoint to close off requests and ensure accuracy and compliance.

  • Support our Spend Under Management transformation by helping ensure all vendor invoices are backed by an approved Purchase Order before payment.

  • Coordinate intake within our e-procurement software (Zip), managing the intake and routing process and ensuring all documentation is complete.

  • Drive supplier e-invoicing adoption by onboarding vendors onto the Zip supplier portal, providing hands-on support to improve compliance and reduce manual invoice processing.

  • Proactively engage with internal requesters and external vendors to resolve information gaps, obtain necessary approvals, and accelerate the purchasing cycle.

  • Partner with Accounts Payable to accurately enter invoices into our systems, ensuring timely and compliant payment processing.

  • Monitor open POs for available funds, proactively flagging and resolving POs at risk of running out of budget before transactions are complete.

  • Maintain records of vendor communications and request statuses, and support the generation of basic reports on request cycle times and procurement bottlenecks.

  • Support system integrity by performing duplicate invoice audits, validating tax treatment, and reconciling non-compliant transactions in Float.

  • Assist with resolving payment exceptions, including returned EFT/ACH payments and financial system integration issues.

Skills you bring

  • Currently pursuing a Bachelor's degree in Business Administration, Supply Chain, Finance, or a related field.

  • Exceptional organizational skills and a keen attention to detail, especially when managing multiple requests simultaneously.

  • Strong verbal and written communication skills for professional follow-up with internal stakeholders and external vendors.

  • A proactive, problem-solving mindset with the ability to identify bottlenecks and suggest process improvements.

  • Comfort with data entry and a high degree of accuracy when processing transactions and managing records.

  • Curiosity and comfort with AI tools to improve productivity, automate repetitive tasks, and support process improvements.

  • Proficiency with enterprise software (or a quick ability to learn) such as our procurement tool, Zip.

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match using our Wealthsimple for Business platform

🌴 20 vacation days + 4 wellness days per year, and unlimited sick and mental health days

✈️ 90 days away program: Employees can work outside of Canada for up to 90 days per calendar year

👥 A wide variety of peer and company-led Employee Resources Groups (e.g., Rainbow, Women of Wealthsimple, Black @ WS)

🌎 We’re a remote first team with over 1,500 employees across North America - and one of the best things about working here is the people. You’ll be collaborating with incredibly talented, curious, and driven teammates who care deeply about doing great work.


Technology & Innovation at Wealthsimple

We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.

DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.



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$$$ Full time
PR Social Media Intern
  • Sezzle
  • Colombia
support video fintech content

About Sezzle:

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With only one in three millennials owning a credit card and the majority lacking their desired credit scores, Sezzle addresses these challenges through a payment platform that offers interest-free installment plans at online stores. By increasing consumers' purchasing power, Sezzle drives sales and basket sizes for thousands of eCommerce merchants that it partners with.

About the Role:

We are seeking a talented and motivated PR & Social Media Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. 

As a PR & Social Media Intern, you will play a critical support role in building and amplifying Sezzle's brand presence across key channels including LinkedIn, X, Instagram, and TikTok. You'll work closely with the PR and Marketing teams to develop and execute social media strategies, create engaging content, and support ongoing communications initiatives.

This role is a blend of creativity and analytics—you'll help ideate and produce content that resonates with our audiences while also tracking performance and identifying opportunities for optimization. You'll gain hands-on experience in brand storytelling, digital engagement, and public relations in a fast-paced, high-growth environment.

What You'll Do:

  • Assist in developing and executing social media strategies across LinkedIn, X, Instagram, and TikTok
  • Create and schedule engaging, on-brand content (copy, visuals, short-form video concepts).
  • Monitor social media trends and identify opportunities for Sezzle to participate in relevant conversations
  • Support PR initiatives, including media monitoring, coverage tracking, and building press recaps
  • Track and report on social and PR performance metrics, helping identify insights and optimizations
  • Collaborate with cross-functional


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$$$ Full time
Ingeniero de Soporte IT
  • Mediastream
  • Bogotá (In-office)
JavaScript REST API Node.js Customer Service

Descripción de la empresa
Mediastream es una empresa líder en tecnología de streaming que lleva más de 19 años en el mercado. Colaboramos con grandes empresas y emisoras de todo el mundo para ofrecer una solución integral de calidad para la administración de contenidos, la distribución, la producción audiovisual y la experiencia del usuario. Nuestro objetivo es conectar a nuestros clientes con su audiencia de forma sencilla y eficaz, creando nuevas fuentes de ingresos para sus negocios.

Descripción del rol
El rol de Ingeniero de Soporte IT , tendrá la misión de proporcionar un soporte de alta calidad a las plataformas desarrolladas internamente, garantizando una experiencia satisfactoria para los clientes. Será responsable de resolver problemas técnicos, colaborar con equipos de desarrollo y sistemas cuando sea necesario, y contribuir a la mejora continua de los procesos de atención, asegurando la eficacia y la excelencia en el servicio.

Apply to this job opportunity at getonbrd.com.

Funciones del cargo

  • Entregar soporte IT a plataformas desarrolladas internamente, atendiendo consultas, inquietudes y problemas técnicos de los clientes.
  • Utilizar conocimientos técnicos para resolver problemas en primera instancia o escalar adecuadamente a equipos de desarrollo o sistemas para su resolución.
  • Monitorear y asegurarse de que la atención a los clientes sea efectiva, eficiente y cumpliendo con los estándares de calidad establecidos.
  • Mantener un seguimiento detallado por cliente, generando KPI's definidos por la gerencia para evaluar el rendimiento del soporte.
  • Contribuir a la mejora continua de los procesos de atención al cliente, proponiendo soluciones y optimizaciones para entregar un servicio de primer nivel
  • Coordinar con equipos especializados de Nivel 1 (L1) y Nivel 2 (L2), principalmente Desarrollo y Sistemas.
  • Entregar soporte IT a plataformas desarrolladas internamente, atendiendo consultas, inquietudes y problemas técnicos de los clientes.
  • Participar en la documentación de problemas y soluciones para crear una base de conocimientos que facilite futuras consultas.
  • Mantenerse actualizado sobre las características y actualizaciones de las plataformas para brindar información precisa a los clientes.
  • Comunicarse proactivamente con los clientes para proporcionar actualizaciones, resolver problemas y garantizar su satisfacción.
  • Colaborar con los equipos de desarrollo para identificar patrones de problemas recurrentes y contribuir a soluciones permanentes.
  • Participar en la identificación y corrección de posibles errores en las plataformas, trabajando en conjunto con el equipo de desarrollo.
  • Participar en sesiones de formación para mantener y ampliar tus habilidades técnicas y de atención al cliente.

Requisitos

  • Profesional en Ciencias de la Computación, Ingeniería Informática o afines
  • Experiencia previa en soporte IT o servicio técnico al cliente
  • Conocimiento en interacción con API's tipo REST.
  • Conocimiento HTML, JavaScript y Node.js te ayudará a crecer.
  • Experiencia atendiendo clientes, en cargos como IT Service desk o Customer Service.
  • Conocimiento técnico en plataformas SAAS y tecnologías relacionadas.
  • Excelentes habilidades de comunicación, especialmente escritas porque gran parte de la atención se hace a través de chats. Buena ortografía es clave.
  • Habilidad para resolver problemas técnicos de manera efectiva y colaborar con otros equipos.
  • Competencia en inglés y español, tanto hablado como escrito.
  • Habilidades de comunicación excepcionales y capacidad para transmitir información técnica de manera clara y comprensible.
  • Orientación hacia la satisfacción del cliente y capacidad para trabajar en un entorno orientado al servicio.
  • Destreza en la identificación y resolución de problemas de manera estructurada.

Beneficios

  • Día de cumpleaños libre
  • Cuenta premium platzi
  • 1 día administrativo libre
  • Seguro Complementario de Salud.

Health coverage Mediastream pays or copays health insurance for employees.
Computer provided Mediastream provides a computer for your work.
Informal dress code No dress code is enforced.
$$$ Full time
Automation Engineer
  • Syner-G
  • Pittsburgh
consulting support growth financial

COMPANY DESCRIPTION: 

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success. To learn more about who we are and what drives us, watch our company video here. 

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. 

At Syner-G, we

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$60000 - $90000 Full time
Data Analyst
  • Blockchain.com
  • Paris
analyst crypto technical support
Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions.

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software.

We are looking for a talented Data Scientist to join our Business Intelligence team. The group is part of a larger Data Science team, informing all product decisions and creating models and infrastructure to improve efficiency, growth, and security. To do this, we use data from various sources and of varying quality. 

WHAT YOU WILL DO:
  • Apply your expertise in data mining, and data visualization to extract insights that can inform our business and product decisions
  • Design, implement and describe to technical and non-technical stakeholders predictive and descriptive models of key business operations and outcomes
  • Create and maintain visualizations including dashboards, reports, and alerts
  • Work together with the product and/or market teams to identify the key metrics to measure the different aspects of the business. 
  • Identify and communicate data insights that improve the way we deliver consumer experience and meet business goals
  • Source appropriate data to support the creation and implementation of product strategies
  • Work across CS, Marketing and Product, help define retail customer segmentation and customer journey profiles

WHAT YOU WILL NEED:

  • Bachelor’s/Master’s degree in STEM (Mathematics, Computer Science, Physics, Engineering, Economics) or equivalent experience
  • Proficiency with probability and statistics


  • Please mention the word **ACCESSABLE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
support marketing sales
At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what's possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!   The Role Are you ready to elevate purpose and make a tangible difference? As an Inbound Business Development Representative, you will be a trusted partner to our mid-market customers, nurturing relationships and helping them unlock even greater impact. You'll become an expert in Bloomerang's solutions, guiding customers to maximize their use of our purpose-built platform and introducing them to new products and services that help their mission soar. You'll connect insights to impact , ensuring our nonprofits feel savvy and empowered to achieve their biggest goals. Your responsibilities will include but will not be limited to helping grow Bloomerang's customer base by fielding marketing qualified leads for the sales team. You will have the opportunity to further develop your sales skills while partnering with sales teams to turn leads into opportunities To be successful, you seek to be proactive and motivated individual who thrives in a fast-paced, collaborative environment. You need to have except

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$$$ Full time
Corporate Counsel
  • May Mobility
  • Remote
system support operations marketing
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We're building the world's best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we've given more than 500,000 autonomous rides to real people around the globe. And we're just getting started. We're hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. Job Summary May Mobility is looking for a Corporate Counsel to join and support our Legal team and serve as a trusted business partner across the organization. This is a high-impact, hands-on role for a versatile attorney who thrives in a fast-paced, growth-stage environment. You will negotiate and manage supplier and commercial agreements, help build and maintain compliance programs, review press releases and marketing blogs, and provide practical legal guidance on a range of issues that arise as we scale our autonomous vehicle operations worldwide. The ideal candidate brings subject matter expertise in one or more of the following areas: regulatory affairs, safety and product liability, data privacy,

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$$$ Full time
Content Operations Coordinator
  • Colibri Group
  • United States
coordinator support test manager

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.


We have a rich and storied history. Colibri is one of the pioneers of online professional education,

introducing some of the first web-based professional education courses in 2001. Today, the company’s

family of brands are the leading online professional education platforms in their respective end-markets.

We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned

professionals. To learn more, please visit: www.colibrigroup.com


Position Summary

The Content Operations Coordinator is the engine behind seamless, high-quality content delivery. This role serves as a central hub for workflow execution, ensuring content moves efficiently from intake through production while maintaining strong governance, documentation, and compliance standards.

You’ll play a critical role in keeping high-volume, stage-gated workflows organized, audit-ready, and on track. This includes supporting contract and SOW administration, enabling AI-assisted production workflows, maintaining documentation and compliance readiness, and providing day-to-day operational support across Content Strategy, Project Coordination, Talent & Resource, and B2B Solutions.

This is an ideal opportunity for someone who thrives in structured environments, enjoys bringing order to complexity, and takes pride in enabling teams to execute at a high level.

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What You’ll Do

Contracts, SOWs, and Vendor Administration (10%)

  • Track and reconcile SME contracts and statements of work (SOWs)
  • Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
  • Proactively identify and escalate missing documentation or exceptions, partnering with the Talent & Resource Manager and stakeholders to resolve

AI-Assisted Production Operations (15%)

  • Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
  • Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
  • Track AI usage and workflow adherence to support audits and continuous improvement

Content Quality Assurance (20%)

  • Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
  • Submit and track change orders to address content updates and corrections

Documentation Intake, Compliance & Accreditation Support (20%)

  • Own SME deliverable intake, ensuring completeness of required materials (COI disclosures, accreditation language, bios, supporting assets)
  • Maintain accurate data in content tracking systems and dashboards to support visibility across the development pipeline
  • Manage version control and regulatory documentation to ensure audit readiness across brands and formats
  • Support course updates, replacements, and periodic reviews

Copyright, Permissions & Asset Governance (10%)

  • Serve as the point of contact for copyright and permissions for SME-provided materials
  • Verify licensing and maintain documentation; escalate complex cases as needed

Course Mapping & Tagging (10%)

  • Execute course mapping and tagging workflows across platforms and brands
  • Maintain accurate and consistent tagging to support content discoverability and reporting

Talent, Resource & Scheduling Support (15%)

  • Maintain and update the SME talent database (availability, rates, performance insights, diversity and specialty coverage)
  • Coordinate SME scheduling for webinars, podcasts, and content delivery
  • Support onboarding processes and access provisioning
  • Help enforce SLAs and capacity planning to keep workflows on track


What You'll Bring
  • 2+ years of experience in content operations, publishing coordination, or project/program support (or equivalent combination of education and experience)
  • Strong organizational skills with a high level of attention to detail and documentation accuracy
  • Proven ability to manage multiple priorities in a structured, process-driven environment
  • Experience working with project management tools (e.g., Monday.com), shared documentation platforms, and spreadsheets
  • Comfort navigating multiple systems and collaborating across cross-functional teams
  • Familiarity with LMS or content management systems


Preferred Experience
  • Experience working in accredited continuing education environments (e.g., CME, CNE, CPE)
  • Familiarity with accreditation standards such as ACCME, ANCC, or ACPE
  • Exposure to digital learning production workflows and/or AI-assisted content development with human review


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Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!




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$91455 - $137273 Full time
redis sysadmin technical support

Who we are

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team.

In this role, you will use and extend your existing technical depth and increase your technical breadth by addressing complex problems for the top companies in the world. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers. You will dive deep into different exciting forefront technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms.

Join the best of the best and continuously learn new things. We are looking for brilliant experts who are curious, persistent, and happy digging through the full stack, from code to Sysadmin to networking to performance. If this sounds like you, please check out the technical foundation we’d like you to bring.

What you’ll do:

  • Work with customers to troubleshoot and resolve complex software issues:

    • Reproduce issues, replicating customer environments as needed.

    • Document issues and contribute to our internal team documentation.

    • Provide Root Cause Analysis

  • Collaborate with Engineering as needed to provide solutions.

  • Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the Cloud or On-premises.

  • Provide technical expertise during testing, deployment, and upgrading of Redis software.

  • Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales.

  • Serve as the customer advocate for timely resolution of issues and handling escalations while helping customers realize and maximize the value of their Redis subscription.

  • Participate in new product development, customer training, and other support-related activities.

This role requires a 5-day work week that includes Saturday and Sunday.

What will you need to have?

  • At least five years of technical experience as a Support Engineer, Systems Engineer, Software Engineer, or Site Reliability Engineer in an enterprise software company

  • At least four years of experience troubleshooting real-time production systems

  • At least two years of hands-on experience with cloud infrastructure.

  • Strong background in scripting or programming languages (Python, Java, C#, JavaScript, Bash, Powershell, etc.)

  • Expert working knowledge in Linux/Unix and networking (TCP/IP)

  • Professional experience working with networking tools like wireshark, tcpdump, etc.

  • Experience in analyzing and debugging production issues at scale.

  • Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.).

  • Working knowledge of Cloud-based and On-premises environments

  • Proficiency in communication and presentation, both written and verbal (in English)

  • Strong technical background with excellent problem-solving and multi-tasking skills

  • High availability and commitment to customers at any time

Extra great if you have:

  • Bachelor of Science in Computer Science or Information Systems

  • Experience with NoSQL databases (especially Redis)

  • Experience working with container orchestration environments, such as Kubernetes

The estimated gross base annual salary range for this role is $91,455 – $137,273 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws.

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.



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$$$ Full time
director support strategy management

Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine what’s possible.

 

Title: Executive Director, Safety & Pharmacovigilance

Location: Remote

Reports to: VP, Head of Global Safety and Pharmacovigilance

 

Summary

The Executive Director of Safety & Pharmacovigilance (PV) will play a key role in the global safety strategy and execution for the Company’s cell therapy pipeline across clinical development and post-marketing activities. This role is responsible for leading a compliant, scalable safety organization, ensuring proactive risk management, regulatory compliance, and cross-functional collaboration to support clinical and regulatory milestones.

The ideal candidate brings deep expertise in cell and gene therapy safety, strong regulatory acumen, and experience operating in a lean, fast-moving biotech environment.

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Responsibilities
  • Define and lead the global safety and pharmacovigilance strategy across all development stages.
  • Serve as the safety subject-matter expert for cell therapy programs, including novel and emerging safety risks.
  • Provide strategic safety input to clinical development plans, protocols, investigator brochures, and regulatory submissions.
  • Act as a key member of cross-functional governance and program teams.
  • Oversee all PV activities including case processing, signal detection, risk management, and aggregate reporting.
  • Ensure compliant execution of ICSR reporting, DSURs, PBRERs/PSURs, SUSARs, and safety narratives.
  • In collaboration with other team members, maintain safety databases, vendor oversight, and PV agreements (SDEAs).
  • Lead safety surveillance activities and ongoing benefit-risk assessments.
  • Review and approve safety data, medical assessments, and regulatory safety documents.
  • Contribute to Safety Review Committees (SRCs), Data Monitoring Committees (DMCs), and internal safety governance forums.
  • Lead safety signal evaluation, escalation, and documentation.
  • Ensure compliance with global safety regulations (FDA, EMA, ICH, CIOMS, local health authorities).
  • Partner with team lead for regulatory interactions, inspections, and audits.
  • Author or oversee safety sections of INDs and BLAs, and responses to health authority inquiries.
  • Partner with team members to maintain PV SOPs, processes, and inspection readiness.
  • Lead development and lifecycle management of Risk Management Plans (RMPs) and REMS, as applicable.
  • Proactively identify and mitigate safety risks associated with cell therapy modalities.
  • Support post-marketing safety planning and launch readiness, where applicable.
  • Collaborate in the management of external vendors, CROs, and safety service providers.
  • Contribute to the operational excellence, continuous improvement, and cost-effective PV operations.


Qualifications
  • MD degree
  • 12+ years of experience in pharmacovigilance and drug safety, with at least 5 years in a leadership role.
  • Direct experience supporting cell therapy, gene therapy, or other advanced modalities strongly preferred.
  • Experience in clinical-stage biotech; prior BLA/MAA and/or launch experience is a plus.
  • Demonstrated success interacting with global regulatory agencies on safety matters.
  • Strong knowledge of global PV regulations and safety standards.
  • Strategic thinker with the ability to operate hands-on in a lean organization.
  • Excellent cross-functional leadership and communication skills.
  • Proven ability to balance compliance, scientific rigor, and business priorities.


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The national base salary range for this position is $365K-$390K annually. This salary range is an estimate of what we reasonably expect to pay for this position, and the actual salary may vary based on various factors that may include but are not limited to quality and length of experience, education, geographic location and alignment with market data. This position is also eligible for bonus, benefits, and participation in the company’s stock plan. 



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$$$ Full time
Analista de Soporte Funcional Bilingüe
  • BC Tecnología
  • Santiago (Hybrid)
Customer Service Ticket Management Process Documentation Logistics

BC Tecnología, una consultora de TI con enfoque en soluciones para clientes de servicios financieros, seguros, retail y gobierno, está buscando cubrir una posición de Analista de Soporte Funcional Bilingüe para apoyar Sellers internacionales (EE. UU. y China) que operan en el Marketplace de Walmart Chile. El rol se integrará en equipos multidisciplinarios que trabajan en proyectos de comercio electrónico y operaciones cross-border, aportando una visión funcional bilingüe (inglés–español) para asegurar una operativa fluida y alineada a estándares globales. El/la candidato/a participará en la gestión de procesos, apoyo a usuarios, documentación de procesos y mejora continua dentro de un entorno híbrido, con posibilidad de crecimiento profesional dentro de la empresa.

Apply directly at getonbrd.com.

Funciones

  • Gestionar tickets de soporte para Sellers internacionales, comunicándose en inglés oral y escrito.
  • Asistir en Seller Center: publicación de productos, gestión de órdenes, logística internacional y cumplimiento de políticas locales.
  • Brindar soporte consultivo, ayudando al Seller a entender procesos y prevenir errores operativos.
  • Escalar casos complejos a Soporte Nivel 2 o equipos internacionales cuando corresponda.
  • Mantener comunicación clara y culturalmente adecuada, alineada a estándares globales.
  • Colaborar en la documentación bilingüe de procesos, plantillas y buenas prácticas.

Descripción

Buscamos un profesional para brindar soporte funcional y consultivo a Sellers internacionales (EE. UU. y China) que operan en Walmart Chile Marketplace, entregando una atención bilingüe de alta calidad. El/la candidato/a debe poseer experiencia en soporte funcional, atención a clientes o e-commerce, y capacidad de comunicación profesional con equipos y Sellers internacionales. Se valorará capacidad analítica, organización y orientación al servicio, con predisposición a trabajar en un entorno dinámico e intercultural.

Beneficios

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.

Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

$$$ Full time
director strategist support growth

Reports to: SVP of Sales
Direct Reports: Alternative Channel Sales Manager

About SkinnyDipped

Located in Seattle, SkinnyDipped was founded by a mom and daughter and two best friends after realizing that nothing is more important than time spent with the ones you love. Starting out of their kitchen, the four women created SkinnyDipped: thinly dipped chocolate almonds that are exceptionally good-for-you and ridiculously delicious. We’re proud to remain a women-led business driven by the belief that healthy snacking should make both you and your body happy.

The Opportunity

We’re looking for a strategic, entrepreneurial Director of Strategic Accounts to lead and scale SkinnyDipped’s business across Foodservice and Alternative Channels nationwide. This includes (but is not limited to) accounts such as corporate campuses, college & university, travel, hospitality, entertainment venues, and unattended retail.

This role owns national channel strategy, key account development, and business planning/forecasting, while also leading and mentoring our Alternative Channel Sales Manager. The ideal candidate is both a big-picture strategist and a hands-on operator - someone who can build the roadmap, open doors, and create a scalable foundation for long-term growth in these channels. This is a highly entrepreneurial role ideal for a sales leader who thrives in high-growth CPG environments and understands the nuances of route-to-market beyond traditional grocery.

If you’re energized by building something from the ground up, partnering cross-functionally, and shaping how a fast-growing brand shows up outside traditional retail -we’d love to talk.

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What You'll Do

Own & Grow National Foodservice & Alternative Channel Business

  • Lead the national strategy for Foodservice and Alternative Channels, identifying priority sub-channels, customers, and growth opportunities.
  • Build and maintain relationships with national and regional foodservice operators, distributors, brokers, and key partners.
  • Serve as the primary owner of national account negotiations, programs, and long-term partnerships.
  • Bring a brand-builder mindset - balancing new business development with sustainable, profitable growth.

Channel Strategy

  • Identify high-priority accounts and build a targeted pipeline for each channel.
  • Ensure channel-appropriate formats, pricing strategies, and margin targets that support both customer needs and company profitability.
  • Evaluate new formats, pack sizes, and channel-specific opportunities to unlock incremental distribution and velocity.
  • Monitor channel performance and competitive dynamics to continuously refine strategy.

 

Build & Execute Annual Business Plans

  • Develop and lead annual channel business plans aligned with company revenue, distribution, and profitability goals.
  • Set clear KPIs and track performance against goals, proactively identify risks and opportunities.
  • Partner cross-functionally with Marketing, Operations, Finance, and Supply Chain to ensure successful execution.

Manage Trade & Promotional Strategy

  • Oversee trade spend and promotional strategy within Foodservice/Alt channels, ensuring efficient use of funds.
  • Conduct post-program analysis to evaluate ROI and inform future planning.
  • Balance growth initiatives with disciplined financial management.

People Leadership & Team Development

  • Directly manage, mentor, and develop the Alternative Channel Sales Manager, providing clear priorities, coaching, and growth opportunities.
  • Establish clear roles, goals, KPIs, and expectations to support execution at both national and regional levels.
  • Foster a positive, collaborative, and accountable team culture.

Broker & Distributor Partnership Management

  • Collaborate with distributor and broker partners to ensure strong execution and coverage across the country.
  • Set clear KPIs and utilize scorecards to track performance and hold partners accountable.
  • Lead regular business reviews and implement action plans to address gaps or unlock opportunities.

Forecasting & Cross-Functional Collaboration

  • Deliver accurate, data-driven forecasts to support production planning, inventory management, and financial forecasting.
  • Leverage distributor reporting, customer insights, and internal tools to improve forecast accuracy over time.
  • Share insights and recommendations with senior leadership to inform broader company strategy.

Represent SkinnyDipped in the Field

  • Attend customer meetings, industry events, and trade shows as needed to support business growth.
  • Travel up to ~40–50% as required.


What You’ll Bring
  • Bachelor’s degree required.
  • 5-10 years of CPG sales experience, with meaningful exposure to non-traditional or foodservice channels
  • Proven success building and scaling national accounts or emerging channels.
  • Experience developing channel strategy, pricing architecture, and customer-specific programs.
  • Experience working with brokers and distributors
  • Prior people management experience strongly preferred.
  • Experience with better-for-you, snack, or food brands a plus.


Skills & Strengths
  • Strategic thinker with strong executional follow-through.
  • Strong financial and analytical skills, including pricing, forecasting, and trade spend management.
  • Excellent communication and negotiation skills, with the ability to influence internally and externally.
  • Highly organized, proactive, and comfortable operating in a fast-moving, entrepreneurial environment.
  • Collaborative leadership style with a roll-up-your-sleeves mentality.


Why You’ll Love Working Here
  • Competitive salary
  • Annual performance bonus
  • Equity opportunity
  • Excellent medical, dental, and vision benefits
  • 401(k)
  • 3 weeks paid vacation + 14 paid holidays
  • Paid parental leave
  • Paid time off to volunteer
  • Wellness & technology stipends
  • Fun, entrepreneurial culture with room to make a real impact


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Our Mission

We craft food that nourishes your body and your spirit. We believe everyone deserves access to clean, delicious snacks—the kind we happily share with our own families. As a women-founded company, we’re committed to uplifting women and the children they care for in our local communities and around the world, because no one—especially a child—should go without love or food.



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$$$ Full time
Principal Data Operations & Migration Lead
  • StarCompliance
  • York, United Kingdom
technical support software financial

About StarCompliance

StarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. 


Role  

StarCompliance is looking for a senior, hands-on Data Operations & Migration Specialist to oversee our data feed operations and client data migration capabilities. This role combines technical leadership with day-to-day delivery, acting as a player coach who sets direction, unblocks issues, and still gets hands-on when it matters.


You will own the operational health of broker and client data feeds, lead complex data migration initiatives during client onboarding, and provide mentorship and technical guidance to engineers and analysts across both functions. Deep domain knowledge in financial services data, particularly regulated trading, transaction, or reference data, is critical. 


This role sits within the Enterprise Data function and works closely with R&D, Client Support Services, Professional Services, and Relationship Management to ensure client data is secure, accurate, compliant, and delivered on time. 

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Responsibilities
  • Leadership Responsibilities 
  • Provide technical and operational leadership across Data Operations and Data Migration functions. 
  • Act as a player coach, balancing hands-on delivery with coaching, mentoring, and upskilling team members. 
  • Set standards for operational excellence, data quality, documentation, and incident management. 
  • Own prioritisation and workload planning across feeds and migrations, ensuring delivery commitments are met. 
  • Serve as the escalation point for complex data issues, client escalations, and high-risk migrations. 
  • Partner with Product, Engineering, and Professional Services to influence roadmap decisions and onboarding strategies.  
  • Act as a trusted technical partner for internal teams and external stakeholders during onboarding and operational change. 
  • Translate complex technical and data concepts into clear, actionable guidance for non-technical audiences. 
  • Contribute to client-facing discussions where deep data or feed expertise is required. 

  • Data Feed Operations Ownership 
  • Oversee the delivery, maintenance, and evolution of StarCompliance’s broker and client data feed infrastructure. 
  • Ensure secure setup and ongoing management of SFTP connectivity, access permissions, and encryption standards. 
  • Own operational monitoring of daily and intraday feeds, proactively identifying trends, risks, and failure patterns. 
  • Drive continuous improvement across feed automation, resilience, monitoring, and alerting. 
  • Work closely with the wider Enterprise Data engineering team on feed-related enhancements and defect resolution. 
  • Ensure platforms such as MoveIt and associated automation tooling are stable, well configured, and fit for scale. 

  • Data Migration Leadership 
  • Oversee the planning and execution of complex data migrations from third-party vendors into StarCompliance products. 
  • Define and review migration strategies, data mappings, validation approaches, and cutover plans. 
  • Ensure data integrity, accuracy, and regulatory compliance throughout the migration lifecycle. 
  • Provide hands-on support for data analysis, transformation, and validation where required. 
  • Oversee post-migration support, ensuring issues are resolved quickly and root causes addressed. 


Skills & Experience
  • Strong experience in financial services, fintech, regtech, or similarly regulated data environments.
  • Deep domain knowledge of financial broker feeds, file-based integrations, and operational data pipelines.
  • Hands-on experience with SQL Server, including T-SQL for investigation and data validation.
  • Strong understanding of ETL processes and tooling.
  • Experience with secure file transfer technologies and encryption standards, including SFTP, PGP/GPG, and SSH.
  • Proficiency in scripting and automation using tools such as PowerShell, Python, and SQL.
  • Proven experience leading data operations or data migration initiatives in production environments.
  • Ability to balance strategic thinking with hands-on delivery.
  • Excellent problem-solving skills and calm decision-making under pressure. 


Minimum Qualifications
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.  
  • Proven leader with 5+ years in data operations, data engineering, data migration, or related technical roles, ideally within financial services or compliance technology. 


How We Think About AI..
  • At StarCompliance, AI is not a side experiment or a specialist niche. We treat it as a practical capability that strengthens how we operate, scale, and deliver secure, high quality data services. 

  • In Enterprise Data, we expect senior leaders to: 
  • Use AI assisted tools to improve operational efficiency. 
  • Stay informed about how AI can enhance data operations, migration strategy, and automation in regulated environments. 
  • Apply AI thoughtfully, with strong awareness of data security, client confidentiality, regulatory risk, and cost. 
  • Help the team adopt AI responsibly in day-to-day operations, without compromising control, traceability, or compliance standards. 


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StarCompliance Background Checks


All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.  To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.  



Equal Opportunity Employer Statement


We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.


This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.




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Gross salary $1500 - 2000 Full time
Data Analysis Excel E-commerce Client Management

En Sendu desarrollamos tecnología para optimizar la logística de empresas e-commerce, integrando múltiples transportistas y reglas de despacho en una sola plataforma.

Operamos en un entorno dinámico, con alto volumen de datos y decisiones que impactan directamente en clientes y resultados. Muchas situaciones requieren análisis, criterio y resolución autónoma.

Buscamos a alguien que se integre al equipo operativo central y pueda moverse con autonomía, asegurando una operación eficiente y de calidad.

This job is available on Get on Board.

¿Qué vas a hacer?

  • Gestionar clientes clave (principalmente vía Intercom)
  • Resolver incidencias operativas complejas de forma autónoma
  • Tomar decisiones que afectan operación, precios y servicio
  • Controlar variables críticas del sistema (cobros, indemnizaciones, facturación)
  • Cruzar información entre proveedores y sistema interno
  • Mantener configuraciones clave (tarifas, comunas, reglas)
  • Detectar y mejorar procesos, flujos y automatizaciones

Requisitos excluyentes para el éxito

🧠 Lo que necesitas (excluyente)

  • +3 años en operaciones / logística / ecommerce
  • Excel avanzado real
    • Tablas dinámicas
    • Cruce de datos
    • Manejo de grandes volúmenes
  • Experiencia con clientes exigentes (B2B idealmente)
  • Alta autonomía (no necesitas instrucciones para todo)
  • Orden, criterio y responsabilidad

🚫 No es para ti si:

  • Buscas un rol de soporte o atención básica
  • No te gusta trabajar con datos o Excel
  • Evitas conflictos con clientes
  • Te incomoda tomar decisiones que impactan cobros o servicio
  • Necesitas instrucciones paso a paso constantemente

Lo que ofrecemos

  • Rol crítico y de alta confianza
  • Autonomía real
  • Teletrabajo
  • Buen ambiente de trabajo

Gross salary $350 - 500 Full time
Customer Success Executive Junior Técnico B2B/ IoT
  • Guinea Mobile SAC (Cuy Móvil)
  • Lima (Hybrid)
Internet of Things Customer Support Technical Reporting Mobile Networks

Guinea Mobile SAC es una startup latinoamericana de tecnología en telecomunicaciones, fundada en 2019, con sede en Lima, Perú. Nos especializamos en desarrollar soluciones innovadoras que transforman y optimizan la experiencia móvil.

Los impulsores estratégicos clave de nuestro éxito son nuestra tecnología única, tanto en lo que respecta a las interfaces de usuario y el análisis de datos de última generación como la plataforma de tecnología operativa que se maneja.

Se encuentra en la búsqueda de 1 Customer Success Executive Junior - Técnico B2B IoT.

© Get on Board. All rights reserved.

Funciones del cargo

  • Funciones operativas al 100% de clientes asignados, en CMS.
  • Visita comercial a clientes claves..
  • Consultoría IoT a clientes cartera.
  • Activación 70% online, 30% Campo.
  • Soporte venta a clientes cartera en recuperación. y asignada.
  • Soporte resolución de consultas técnicas a clientes cartera.
  • Coordinación de logística en atención de requerimientos y envíos.
  • Realizar seguimiento de sus activaciones, post venta y bajas.
  • Análisis de Cartera mensual y plan de acción.
  • Comunicación por llamada con todos los Clientes IOT, para sus facturaciones y pagos mensuales.
  • Atender a los CS en sus consultas de configuraciones y bondades de equipos de GPS.
  • Soporte resolución de consultas técnicas a clientes cartera Guinea - Multioperador
  • Reportería sobre soluciones aplicadas a los clientes.
  • Seguimiento a la operatividad de los dispositivos IoT con los SIM CARD (CUY - MULTIOPERADOR) de manera óptima

Requerimientos del cargo

  • Técnico o conocimientos comprobados en Telecomunicaciones, Electrónica, Sistemas, Informática o Redes.
  • Deseable formación en atención al cliente o ventas B2B.
  • Experiencia en el rubro 1 año.
  • Ubicación: Lima.
  • Conocimientos en bases de IoT (GPS, M2M).
  • Conocimiento Redes móviles 2G / 3G / 4G / LTE.
  • Conocimiento de SIM M2M / multioperador.
  • Manejo básico de plataformas GPS/IoT y tickets de soporte.
  • Manejo y lectura de reportes técnicos, redacción de reportes técnicos.
  • Conocimientos: APN, IMEI, ICCID, MSISDN

Condiciones

  • Horario híbrido (2 a 4 días en oficina).
  • Full time: 48 h semanales 6 días a la semana L a S.
  • Contrato: 3 meses de prueba + 6 meses renovables.
  • Ingreso a planilla.
  • Sueldo fijo: S/ 1,300 – S/ 1,500 Tope.
  • Movilidad: S/ 100 (aplicativos).
  • Variable en base a cantidad de líneas activas mensuales
  • Variable en base a soles vendidos por alta
  • Variable por alcance de objetivos grupales

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Gross salary $400 - 500 Full time
Analista de Incidentes
  • Coderslab.io
  • Lima (Hybrid)
Customer Service Service Desk Jira Ticketing tools

Coderslab.io es una organización en crecimiento con presencia global, que emplea a más de 3,000 profesionales y opera con oficinas en América Latina y Estados Unidos. Formarás parte de equipos diversos integrados por talento top 1% en tecnología, involucrados en proyectos innovadores y desafiantes que acelerarán tu carrera. Tendrás la oportunidad de colaborar con profesionales experimentados y trabajar con tecnologías de vanguardia para transformar soluciones tecnológicas de nuestros clientes.

Nos encontramos en la búsqueda de Analistas de Incidentes Jr. para sumarse al equipo de Operaciones TI. La posición está orientada a perfiles con experiencia en mesa de ayuda y gestión de tickets, con foco en la resolución eficiente de incidentes y la correcta documentación de los mismos.

Official job site: Get on Board.

Funciones del cargo

Gestionar y dar seguimiento a tickets de incidentes a través de herramientas de soporte.

Analizar, clasificar y priorizar incidentes reportados por usuarios.

Brindar soporte de primer nivel, resolviendo consultas e incidencias básicas.

Escalar incidentes a niveles superiores cuando corresponda.

Documentar correctamente la resolución y cierre de tickets.

Asegurar el cumplimiento de los tiempos de respuesta y resolución (SLA).

Mantener comunicación fluida con usuarios y equipos internos.

Registrar información clara y precisa en los sistemas de gestión.

Requerimientos del cargo

Experiencia mínima de 1 año en:

  • Mesa de ayuda / Service Desk
  • Resolución de incidentes
  • Atención de reclamos y usuarios
  • Gestión y seguimiento de tickets

Conocimientos en:

  • Herramientas de ticketing (idealmente Jira)
  • Documentación de incidentes y cierre de tickets

Deseable:

  • Experiencia en banca o servicios financieros

Otros:

  • Buenas habilidades de comunicación
  • Orientación al cliente
  • Organización y seguimiento de tareas
  • Disponibilidad inmediata

Condiciones

Ubicación: San Borja, Lima, Perú (Calle Carpaccio 250, Piso 08)
Modalidad: Híbrida (3 días presenciales por semana)
Duración: 3 a 6 meses
Tipo de contrato: Recibo por honorarios (Boleta)

$$$ Full time
support financial management operations

Clover is reinventing health insurance by working to keep people healthier.

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member's complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.

The Payment Integrity team is a motivated, collaborative team sitting at the intersection of Clover's provider relationship operations, data infrastructure, and software. The Payment Integrity team ensures that Clover pays claims in a fair, transparent, compliant, and medically justified manner. Come join us as we discover new opportunities to improve the financial health of Clover while strengthening provider relationships and building a better healthcare system.

As an Operations Associate for Payment Integrity at Clover Health, you will play a key role in facilitating the underlying processes that support various cost containment work streams. You will help drive value for every member by ensuring that Clover's medical claims are paid accurately and be responsible for facilitating recoveries on a growing membership base while supporting coordination between internal and external stakeholders.

As an Operations Associate, Payment Integrity, you will:

  • Execute Claim Reprocessing Cycles: Facilitate the aggregation of high-volume claim batches for reprocessing. Utilize advanced data management and spreadsheeting techniques to merge, review, and validate cycles of claim adjustments, ensuring precision prior to final submission.
  • Perform Reprocessing Reconciliations: Facilitate backend controls to audit the accuracy of batch-reprocessed claims. Conduct comprehensive reconciliations to ensure that all expected adjustments are

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$$$ Full time
saas teach consult support

What’s CrowdRiff? 


Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.


✨ CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment. 


Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti 🌊, exploring Napa’s wine country🥂, bungee jumping in Queenstown 🤩and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.


At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That’s why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our ‘DevDollars’ program. 


Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you’re just our type. 💯


Your Role: Business Development Representative 


We’re looking for strategic sales professionals to join CrowdRiff’s dynamic sales team. In this role you will have an opportunity to work on a visual marketing platform that’s transforming the global travel industry. You will work, learn, and develop with an awesome and very agile team who will teach you about SaaS software sales, the industries we work in, and how to truly uncover each and every opportunity. Our most successful BDRs are highly organized, have a positive attitude, love travel & technology, and have a fun sense of humor.

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What You'll Do:
  • Work with exciting, international brands, helping them leverage user-generated visuals to drive their marketing efforts
  • Supercharge your Business Development efforts and discover new opportunities into ideal prospective companies
  • Qualify inbound leads creating new opportunities for Account Executives as a primary responsibility. In addition, qualify and  prospect outbound leads
  • Manage top of funnel sales activities by working closely with our Marketing and Customer Success teams
  • Attend online industry trade shows and conferences to meet customers and prospects. You'll represent the CrowdRiff brand and offering, and educate prospective partners on best practices we’re seeing in the marketplace
  • Report on daily/weekly outbound activities, and present wins and losses
  • Manage and monitor your work using technologies like Salesforce, Outreach and Hubspot


Ideally, you'll have:
  • 1+ years in top-of-the-funnel inbound and outbound sales (open to recent grads)
  • Passion for the travel industry
  • Experience in a startup, SaaS company, SMB clients or the tourism industry are assets
  • Strong communication skills


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$60,000 - $75,000 a year
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Why CrowdRiff? 

At CrowdRiff, we don’t just believe in wow-ing our customers, but also our employees. That’s why, in addition to your competitive salary and benefits plan, we offer perks like: 


Well-being & growth: 

🍼 Parental leave

📚 Extended learning and development opportunities through our DevDollars program 

💰 Equity incentives


Flexibility at work: 

☀️ Feel-Good Fridays:Enjoy a half-day off every other Friday in summer

🗓️ No-meeting Fridays year-round

💻 Flexible work hours

🎉 Regular team socials & team events


Travel: 

⛱ Up to 8 weeks of vacation 

💲 Up to $3000 towards your next trip 

🌍 Travel and work from a country of your choice for 90 days 

🧳 Access to a personal travel concierge 


Want to hear more? Visit our website and learn more about our team. 


We use AI tools to help support parts of our interview process and improve the candidate experience.


Upon request, CrowdRiff will provide job applicants with any accommodations they may require for the interview process, candidate assessments, and all other applicable steps within the recruitment and selection process. When requested, CrowdRiff will consult with the applicant to provide suitable accommodations. 



CrowdRiff is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws.  Selection decisions are solely based on job-related factors. 




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$$$ Full time
strategist support testing growth
  • Location: Remote / Virtual
  • Job Type: Full-Time

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

We are seeking a Senior Ecommerce Creative Strategist to lead the development of high-performing creative strategies that drive revenue and customer acquisition across ecommerce channels. This role combines creative direction, performance marketing insights, and ecommerce expertise to build campaigns that convert across paid media, landing pages, and product experiences.

The ideal candidate understands direct response creative, consumer psychology, and ecommerce growth levers, and can translate performance data into scalable creative strategies.

Responsibilities:

  • Develop and execute data-driven creative strategies for ecommerce campaigns across paid social, display, and video platforms.
  • Lead the ideation and development of high-converting ad creatives including UGC, static ads, video scripts, and landing page concepts.
  • Translate performance insights into scalable creative frameworks and testing roadmaps.
  • Partner with growth marketing, media buying, and analytics teams to align creative with performance objectives.
  • Analyze campaign performance to identify creative trends, winning angles, and new testing opportunities.
  • Optimize messaging, hooks, and visual storytelling based on audience insights.
  • Provide clear creative briefs and direction to designers, copywriters, video editors, and content creators.
  • Review creative outputs and ensure they meet brand standards and conversion goals.
  • Oversee the creative testing pipeline, ensuring continuous iteration.
  • Support the development of high-converting landing pages and product pages.
  • Collaborate with CRO teams on offer positioning, product storytelling, and funnel optimization.
  • Align creative messaging with customer journey stages.
  • Conduct competitive research, audience research, and trend analysis to inform creative direction.
  • Identify emerging creative formats and platforms relevant to ecommerce growth.

  • 2+ years of experience in creative strategy, performance marketing, or ecommerce growth
  • Proven success developing high-performing paid media creatives
  • Deep understanding of direct response marketing and ecommerce funnels
  • Experience working with Meta, TikTok, YouTube, or other paid social platforms
  • Strong analytical mindset with the ability to interpret performance data
  • Excellent communication and leadership skills
  • Experience in DTC ecommerce brands or agencies
  • Familiarity with CRO and landing page optimization
  • Experience managing creative teams or freelance creators
  • Knowledge of UGC production and influencer content strategies
  • Access to a $200K+ perk marketplace with discounts on 150+ global services.
  • Option to withdraw up to 50% of approved earnings before payday.


Please mention the word **COMPLEMENTS** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Gross salary $800 - 1200 Full time
Support Specialist
  • Centro Medico del Trabajador
  • Lima (In-office)
Jira Technical Support Documentation User Training
En Centro Medico del Trabajador, somos un centro de salud dedicado a exámenes preocupacionales y medicina preventiva. Nuestro equipo desarrolla y opera un software de salud ocupacional para facilitar la gestión de servicios y la experiencia del usuario. Buscamos incorporar a una persona para apoyar el uso diario del sistema, con foco en la operación estable, la satisfacción de los usuarios y la mejora continua de procesos relacionados con la plataforma y su entorno tecnológico.

Job opportunity on getonbrd.com.

Principales responsabilidades

  • Brindar soporte funcional sobre el uso del software corporativo de salud ocupacional.
  • Configurar productos y servicios de salud dentro de la plataforma.
  • Diagnosticar incidencias, documentarlas y coordinar con el equipo de desarrollo cuando corresponda.
  • Gestionar y dar seguimiento a tickets en Jira.
  • Capacitar a usuarios en buenas prácticas del sistema.
  • Identificar oportunidades de mejora en procesos asociados al software.
  • Apoyar en tareas de soporte técnico nivel 2 (hardware, configuración de equipos y soporte TI básico).

Perfil y experiencia

Buscamos un/a Support Specialist orientado/a al servicio y con interés en tecnologías de salud ocupacional. Debe poseer habilidades para comunicarse de manera clara con usuarios no técnicos, capacidad de analizar problemas funcionales y colaborar con equipos de desarrollo para resolver incidencias. Se solicita experiencia previa en soporte de software, familiaridad con Jira y disposición para aprender en un entorno de salud con altos estándares de calidad. Se requiere capacidad para documentar procesos, trabajar de forma organizada y mantener una actitud proactiva para identificar mejoras en la plataforma.

Competencias deseables

  • Experiencia previa en soporte de software o aplicaciones empresariales.
  • Conocimientos básicos de TI y hardware, así como de redes ligeras.
  • Habilidad para capacitar usuarios y crear guías de uso.
  • Conocimiento de metodologías de resolución de incidencias y buenas prácticas de servicio al cliente.
  • Inglés técnico básico (lectura de documentación y tickets).

Beneficios

  • Cursos en Udemy, fomentando tu crecimiento y aprendizaje continuo.
  • Exámenes preventivos regulares y seguro complementario de salud.

$$$ Full time
Técnico de Soporte Terreno/ Part Time
  • BC Tecnología
  • Santiago (In-office)
Office 365 MacOS User Support Hardware Installation
BC Tecnología es una consultora de TI que administra portafolio, desarrolla proyectos y ofrece outsourcing y selección de profesionales para clientes en servicios financieros, seguros, retail y gobierno. Nuestro objetivo es crear equipos ágiles para áreas de Infraestructura, Desarrollo de Software y Unidades de Negocio, priorizando soluciones orientadas al cliente, metodologías ágiles y desarrollo de productos. La posición reporta a proyectos internos y de clientes, con enfoque en soporte y administración IT, en un entorno colaborativo y de aprendizaje continuo.

© Get on Board. All rights reserved.

Funciones y responsabilidades

  • Realizar instalación, configuración y mantención de equipos (PC, notebooks y periféricos).
  • Gestión de inventario TI y mantenimiento de salas multimedia (conexiones, dispositivos, Kramer o similares).
  • Instalación y mantenimiento de impresoras y software corporativo (SO, Office, antivirus, VPN, sistemas internos).
  • Soporte a aplicaciones de escritorio y entornos Mac (OSX).
  • Configuración de correo (Exchange / Office 365), y de dispositivos móviles corporativos (teléfonos, tablets).
  • Gestión de perfiles de usuario y carpetas compartidas; resolución de problemas de conectividad (Internet y VPN).
  • Configuración de IP, respaldos de datos y soporte en videoconferencias.
  • Instalación y soporte de telefonía (analógica, digital e IP) y de proyectores; mantenimiento de cables, lámparas y filtros.
  • Instalación y mantenimiento de red (switches, routers, cableado); configuración LAN/WIFI; resolución de fallas de conectividad y soporte en servidores y enlaces de red.
  • Soporte Hyflex: asistencia técnica en salas Hyflex, configuración de equipos (PC, cámaras, pantallas interactivas, streaming) y resolución de incidentes en tiempo real; capacitación a usuarios.
  • Colaborar con el equipo para garantizar operaciones de TI estables y seguras, siguiendo políticas de seguridad y buenas prácticas.

Requisitos y perfil buscado

Buscamos un técnico de soporte IT con orientación a servicio al usuario y habilidades para trabajar en entornos dinámicos. Se valorará conocimiento práctico en instalación, configuración y troubleshooting de hardware y software en entornos empresariales. Capacidad para priorizar tareas, trabajar bajo presión y comunicarse de forma clara con usuarios de distintas áreas. Se requiere disponibilidad para jornada de lunes a viernes en horario 08:00 a 14:00 hrs, y residencia en Las Condes (Fernández Concha 700) o cercanías.
Competencias técnicas: administración de PCs y notebooks, So, Office, VPN, Exchange/Office 365, dispositivos móviles, redes básicas (LAN/WiFi), impresión, videoconferencias y salas Hyflex. Conocimientos en Mac (OSX) son deseables. Habilidades de diagnóstico, resolución de problemas, organización de inventario y documentación de procesos. Orientación al cliente, trabajo en equipo, y compromiso con la mejora continua.

Beneficios y entorno

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.

Gross salary $1200 - 1500 Full time
Technical Support API Integration Documentation Troubleshooting
En BC Tecnología somos una consultora de TI con más de 6 años de experiencia, dedicada a administrar portafolios, desarrollar proyectos y ofrecer servicios de outsourcing y selección de profesionales. Nos enfocamos en equipos ágiles para Infraestructura, Desarrollo de Software y Unidades de Negocio, trabajando con clientes de servicios financieros, seguros, retail y gobierno. Buscamos ampliar nuestro equipo con un/a Soporte Técnico Nivel 2 para trabajar en proyectos de eCommerce y marketplaces, asegurando la continuidad operativa, escalando incidencias y mejorando la experiencia de usuario en plataformas de pedidos, integración de sistemas y gestión de catálogos.

This job offer is on Get on Board.

Funciones y responsabilidades

  • Atender y resolver incidentes de Nivel 2 en plataformas eCommerce/Marketplace (pedidos, integraciones, catálogo).
  • Monitorear infraestructura básica y redes asociadas a las plataformas para garantizar disponibilidad y rendimiento.
  • Analizar y documentar incidencias, crear guías y procesos de escalamiento para resolución eficiente.
  • Colaborar con equipos de Infraestructura, Desarrollo y Soporte para identificar mejoras y optimizar flujos de trabajo.
  • Gestionar interacciones con proveedores y clientes internos, asegurando una comunicación clara y oportuna.
  • Apoyar en tareas de diagnóstico, troubleshooting y verificación post-incidencia para evitar recurrencias.

Requisitos y perfil buscado

Buscamos un/a profesional con experiencia comprobable en soporte técnico de Nivel 2, enfocado/a en plataformas eCommerce o marketplaces. Se requiere un buen manejo de tecnologías de infraestructura y redes básicas, capacidad de análisis y resolución de problemas, y un inglés técnico suficiente para entender y documentar incidencias. La experiencia en entornos de comercio electrónico y la habilidad para trabajar en modalidad híbrida (presencial y remoto) en Huechuraba son imprescindibles.
Competencias clave: orientación a resultados, comunicación efectiva, trabajo en equipo, proactividad y capacidad de priorización ante incidentes críticos. Se valorará experiencia en herramientas de monitoreo, gestión de incidentes y documentación técnica, así como un enfoque de servicio al cliente orientado a la calidad y la mejora continua.

Requisitos deseables

Certificaciones relacionadas con redes o infraestructura, experiencia previa en entornos de eCommerce, conocimiento de integraciones API y plataformas de pedidos, y capacidad para trabajar en proyectos con altos niveles de servicio al cliente. Se valora también disponibilidad para horarios flexibles y capacidad de adaptación en un entorno de trabajo dinámico.

Beneficios y cultura

En BC Tecnología promovemos un ambiente de trabajo colaborativo que valora el compromiso y el aprendizaje constante. Nuestra cultura se orienta al crecimiento profesional a través de la integración y el intercambio de conocimientos entre equipos.
La modalidad híbrida que ofrecemos, ubicada en Las Condes, permite combinar la flexibilidad del trabajo remoto con la colaboración presencial, facilitando un mejor equilibrio y dinamismo laboral.
Participarás en proyectos innovadores con clientes de alto nivel y sectores diversos, en un entorno que fomenta la inclusión, el respeto y el desarrollo técnico y profesional.

Health coverage BC Tecnología pays or copays health insurance for employees.
Computer provided BC Tecnología provides a computer for your work.
$$$ Full time
Vice President Client Success West
  • EnableComp
  • Franklin, TN
support software growth travel

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. 


Position Summary

The Vice President, Client Success (VP) is responsible for cultivating positive, long-term relationships across the EnableComp client base in partnership with internal EnableComp operations and sales leadership. The VP is responsible for interacting with customers on an executive level; and acting as an extension of the client; understanding and communicating agreed upon expectations to internal departments and increasing the market share of business by providing service that meets and exceeds customer expectations. Through ongoing communication, the VP delivers the highest level of client service and ensures product and service success at each client site.

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The Job Responsibilities Include
  • Client Relationship/Management: 25%
  • Collaboration with other EC functions: 25%
  • Client Business Reviews and Meetings: 25%
  • Introducing and selling new solutions to existing clients, including having a target sales quota: 25%
  • Participate in entirety of Client Lifecycle. Sales process, Implementations, Project Go Lives, Business Reviews, and identify additional Cross Sell opportunities
  • Will oversee all Client Success activities for designated clients within the assigned Region.
  • Will oversee 4-5 directors of Client Success acting as a mentor and team lead ensuring they hit all of their goals
  • Communicate and coordinate with Senior Vice President, Client Success to ensure all job duties as assigned are executed professionally and timely in accordance with EnableComp standard.
  • Acts as an “ambassador” for a fast-paced, detail oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service to assigned clients.
  • Manages certain KPI metrics visible to the EnableComp ELT team and Board of Directors, including NPS scoring and client retention goals. 
  • Uses a consultative approach to best serve each client to ensure we are delivering the right services at the right time to meet each client’s needs.
  • Reviews, understands and tracks assigned client’s performance goals and meets regularly with our clients to review their status and progress with an emphasis on highlighting EnableComp’s value proposition and ROI across product lines.
  • Ensures EnableComp’s monthly and quarterly reporting packages are generated and delivered to assigned clients timely, and that they consistently reflect the pertinent EnableComp metrics and benchmarks. 
  • Collaborates with internal teams to develop and implement client specific strategies and action plans for communication, resolution of open internal/external items and maximization of current and future revenue, including the identification of cross-sell opportunities. 
  • Schedule and attend regular meetings or conference calls with assigned clients to discuss current status and reports and ensures the necessary EnableComp team members contribute appropriately for the meetings.
  • Develop agendas and other presentation materials, create meeting summaries and generate meeting deliverables.
  • Assist Implementation with the roll out of any process update/rollout initiatives and manage client deliverables post-implementation.
  • Manage and control client obligations, maintaining a high level of customer satisfaction at all levels of the organization.
  • Identify cross-sell opportunities within the assigned client base, escalating to the assigned outside sales executive for applicable territory/client. Escalates to Sales Executive when needed. 
  • Participates in internal client account review meetings (sales forecast, at risk, etc.).
  • Use of independent judgement and discretion as it relates to responsibilities detailed above.
  • Other duties as required.


Requirements & Qualifications
  • Bachelor’s Degree in Business, Sales/Marketing or other related field of study
  • Must have 7-10 years demonstrated experience in account management in the healthcare technology industry, namely engaging hospital revenue cycle management.
  • Equivalent combination of education and experience will be considered.
  • Experience with claims billing and IT/EDI systems preferred.
  • Experience with CRM software (e.g. Salesforce.com)
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Timely and regular attendance.
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Special Considerations & Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Effective polished professional presentation skills for developing/communicating analytics, results and ROI to all stakeholders.
  • Strong passion for serving the needs and expectations of the client.
  • Must be a self-starter and able to work independently as well as partner and collaborate with internal departments and leaders.
  • Excellent written and oral communication skills to communicate with internal stakeholders and external clients.
  • Demonstrated experience managing stressful situations effectively through difficult conversations, communicating obstacles, challenges and developing action plans to present to management.
  • Demonstrates a consultative relationship style both internally and externally; is a team player and has a positive-can-do attitude.
  • Strong analysis and problem-solving skills.
  • Must be able to manage conflicting priorities, while being extremely adaptable and flexible.
  • Up to 30%  travel required.


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EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

 

EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

 

 Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” â€“ Revenue Specialist

 

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” â€“ Supervisor, Operations



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$65000 - $100000 Full time
saas support software test

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.

We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.

*This is an existing vacancy

ABOUT THE ROLE

The Business Development Representative, Enterprise utilizes the core capabilities of a BDR to generate new business opportunities at accounts not already showing interest in Spellbook. This role focuses on generating new mid-market connections and deals and collaborates closely with the BDR Manager on standing up campaigns, outreach methods and lead generation channels in green space.

This position is ideal for a driven and ambitious individual looking to advance their career in sales at a growing organization and enjoys the flexibility and freedom provided in a new sales motion with a massive TAM.

RESPONSIBILITIES

  • Prospect, identify, engage and qualify new business opportunities through calls, emails, social and additional channels.

  • Maintain a high level of daily activity, including cold calls, emails, and social touches.

  • Develop a strong understanding of the company’s products and services to effectively communicate value propositions to prospects.

  • Set qualified appointments and meetings for the midmarket and enterprise sales team.

  • Track all activities in the CRM system, ensuring data accuracy and completeness.

  • Participate in workshops regularly, including role-playing sessions, copy creations and call reviews to continuously upskill and learn test best practices.

  • Report on successes in data-driven fashion while staying cognizant of the gut-check likelihood of success of a campaign

  • Provide feedback for development of talk tracks, standard email sequences, etc. in an ongoing effort to improve a new, dedicated outbound motion for Spellbook!

  • Collaborate with the SDR Manager to expand bandwidth and reach while increasing engagement and conversion rates.

  • Develop and present new best practices, outreach strategies, and messaging techniques to the team.

  • Work with leadership to implement and refine SDR/BDR processes and workflows.

  • Stay up-to-date with industry trends and competitors to identify new opportunities for growth.

  • Own an account list and/or territory and leverage indicators, intent signals and trends to engage prospects with the right timing

  • Self-motivate and understanding of the inputs and activities volume required to achieve success

  • Technical ability with prospecting, sales engagement and CRM tools, with emphasis on tracking data and hygiene in a shared digital space

  • Perform other duties as assigned to support the organization’s needs, consistent with the scope and level of this role.

QUALIFICATIONS

  • 1+ years of experience as an SDR, BDR, or in a similar sales role.

  • Demonstrated success in meeting or exceeding quotas.

  • Experience in a start up or building out a new motion is a plus

  • Excellent communication and interpersonal skills.

  • Familiarity with CRM software (e.g., Hubspot/Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft).

  • Ability to thrive in a fast-paced, dynamic environment.

NICE TO HAVES

  • Proven track record of developing effective sales strategies.

  • Experience in SaaS or technology sales is an advantage.

  • Strong organizational skills and attention to detail.

WHY JOIN SPELLBOOK?

  • Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done

  • Access our company-paid group benefits for you and your family, with $1,000 towards mental health support

  • Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year

  • Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows

  • Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee

Inclusive Hiring at Spellbook

We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.

Use of Artificial Intelligence in Recruitment

Spellbook uses artificial intelligence (AI) responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking and recordings, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices.

Our Compensation Philosophy

Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.



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Gross salary $2000 - 2700 Full time
ITIL IT Support Technical Documentation System Monitoring

Contac Ingenieros es una empresa especializada en proveer soluciones integrales para la industria minera, enfocándose en la optimización y modernización de procesos mediante tecnología y conocimiento especializado.

La Misión del Rol es dar soluciones técnicas especializadas a incidentes y requerimientos de la plataforma PI System-AVEVA, garantizando su estabilidad y proponiendo mejoras que impacten directamente en la operación del cliente, el cual pertenece a la industria minera.

This posting is original from the Get on Board platform.

Funciones del cargo

  • Administrar, diagnosticar y mantener servicios asociados a PI System-AVEVA.
  • Atender y resolver incidentes complejos de usuarios internos y externos.
  • Monitorear proactivamente la salud de la plataforma y proponer mejoras.
  • Instalar, configurar, actualizar y migrar software de manera segura.
  • Elaborar documentación técnica y capacitar a usuarios en buenas prácticas.
  • Participar en proyectos de mejora continua y optimización de sistemas.

Requerimientos del cargo

  • Título en Informática, Electrónica o carrera afín.
  • +4 años de experiencia en soporte informático.
  • Experiencia comprobable en PI System-AVEVA. (Excluyente)
  • Disponibilidad para trabajar en turno 7X7 remoto.

Opcionales

  • Conocimientos en integración de sistemas y buenas prácticas ITIL.
  • Inglés técnico deseable.

Condiciones

  • Modalidad remota, jornada 7x7.
  • Proyecto desafiante en la industria minera, con foco en soporte especializado.

Life insurance Contac Ingenieros pays or copays life insurance for employees.
Health coverage Contac Ingenieros pays or copays health insurance for employees.
Computer provided Contac Ingenieros provides a computer for your work.
Gross salary $850 Full time
Data Analysis Excel Customer Service CRM
ComunidadFeliz es una empresa SaaS para la administración edificios y condominios.
Nos llamamos Comunidad Feliz porque creemos que podemos cambiar la realidad de las comunidades, darles herramientas para tomar decisiones correctas, apoyo para una buena gestión y sana comunicación entre vecinos, finalmente, crear una Comunidad Feliz
¡Únete a nuestro equipo como Agente de Customer Care y sé parte de una empresa innovadora en el sector SaaS! Nos especializamos en ofrecer un software avanzado de administración de edificios y condominios que está transformando la forma en que las comunidades gestionan sus operaciones.
Sueldo Neto: $850.000 CLP
Horario (CL) 09:00 a 18:30 hrs Lunes a Viernes.
Esta oferta laboral se rige bajo la Ley N° 21.015, que promueve e impulsa la inclusión de personas con discapacidad en el ámbito laboral. Si requieres algún tipo de adecuación razonable para integrarte a nuestros equipos, no dudes en mencionarlo en tu postulación.

Apply to this job directly at getonbrd.com.

¿Qué desafíos enfrentarás?

  • Seguimiento a la satisfacción del cliente en todas sus etapas..
  • Brindar soluciones para mejorar NPS global.
  • Registro y monitoreo de indicadores.
  • Análisis de datos y elaboración de informes para otras áreas.
  • Seguimiento del uso de las cuentas.
  • Retención de clientes en peligro.
  • Retención de clientes con cambio de administrador.
  • Atención y llamado de los clientes que califiquen de manera negativa las atenciones de Customer Care
  • Responder tickets y requerimientos relacionados a conocimiento principal del sistema.
  • Resolución de casos y requerimientos de clientes.
  • Fidelización y retención de clientes.

¿Qué necesitas para postular?

  • 2 años de experiencia en áreas de atención al cliente, específicamente en fidelización/retención. (Excluyente)
  • Excelente ortografía y redacción.
  • Habilidades comunicacionales extraordinarias.
  • Buen manejo de Excel y google sheets (Se realizará evaluación).
  • Conocimientos sobre NPS.
  • Hubspot nivel intermedio

Suman Puntos Felices

Conocimiento en NPS
Deseable estudios en administración, finanzas o similares.
Experiencia con roles similares en startups

Beneficios

Trabajo Remoto 🏠: Tenemos una cultura remota que prioriza los valores y herramientas remotas.
Excelente Cultura 🎉: Mensualmente fomentamos la cultura mediante 2 eventos digitales a nivel empresa y 1 evento a nivel de equipo.
Día Libre el Día de tu Cumpleaños 🎂.
¡Miércoles de Vida! 🏃‍♂️: Te damos 1 hora para que puedas tomar al inicio o al final de tu jornada para que puedas hacer tu deporte favorito.
Viernes Corto 🕔: ¡Los días viernes se sale a las 17:00 hrs!
15 Días de Vacaciones al Año 🌴.
Desarrollo de Carrera 📈: Planes de carrera y cursos formativos.
Días de Salud 💊: Te pagaremos el 100% de los 3 primeros días de una licencia médica que no cubre tu previsión (en cualquier país) cada año.
Provisión de Días de Salud para +3 Días 🏥.
Permisos por Matrimonio, Nacimientos, Lactancia, Adopción 👰🤱.
Bono de Festividades 🎁: Entregamos bono en diciembre.

Internal talks ComunidadFeliz offers space for internal talks or presentations during working hours.
Paid sick days Sick leave is compensated (limits might apply).
Computer provided ComunidadFeliz provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
Senior Support Engineer
  • HiveMQ
  • Remote
technical support developer senior
HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling global leaders like Audi, BMW, Eli Lilly, and Siemens to operationalize AI and drive innovation at scale. At HiveMQ, our culture is Effortless → Empowered → Relentless. We make the complex simple, act with confidence and ownership, and never stop pushing the boundaries of what's possible. Join us to power the future of intelligent industry. HiveMQ's Vision for this role As a part of our Support team at HiveMQ in the role of Senior Customer Support Engineer, your primary goal is to independently solve questions and problems for our customers quickly and efficiently in order to ensure a smooth customer experience. You will… • Support different, larger customers during escalation processes in a leading role. • Be actively involved in evaluating and possibly improving existing processes. • Provide hands-on support to our key-customers in order to help them overcome technical challenges. • Be directly involved in enabling innovation for companies using cutting-edge technologies. • Be the first point of contact and process requests from existing and prospective customers through multiple channels. • Work in close cooperation with our quality assurance, test, and developer teams. • Proactively improve our products and documentation.

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$$$ Full time
Sales Representative
  • InfStones
  • Texas
web3 crypto support software

Job Position: Sales Representative

Location: Texas, USA  (Remote Acceptable)

Company: https://infstones.com/

Contact: recruiter-usa@infstones.com


About Company

InfStones is an advanced, enterprise-grade Platform as a Service (PaaS) blockchain infrastructure provider trusted by the top blockchain companies in the world. InfStones’ AI-based infrastructure provides developers worldwide with a rugged, powerful node management platform alongside an easy-to-use API. With over 20,000 nodes supported on over 80 blockchains, InfStones gives developers all the control they need - reliability, speed, efficiency, security, and scalability - for cross-chain DeFi, NFT, GameFi, and decentralized application development. InfStones is trusted by the biggest blockchain companies in the world including Binance, CoinList, BitGo, OKX, Chainlink, Polygon, Harmony, and KuCoin, among a hundred other customers.  InfStones is dedicated to developing the next evolution of a better world through limitless Web3 innovation.


To date, InfStones has raised over $110 million in capital and is backed by Softbank, GGV Capital, Susquehanna International Group (SIG), Dragonfly Capital, Qiming Venture Partners, Plug and Play, and many renowned institutional investors. InfStones is proud to offer medical, vision, dental, short-term and long-term disability insurance, 401(k) plan with company matching, FSA, and other benefits to all full-time employees, along with flexible paid time off, sick days, and holidays.


If you enjoy being on the cutting edge of technology, we encourage you to apply!

 

Key Responsibilities

1. Act as the market-facing representative of InfStones, demonstrating our capabilities and value to prospects and customers across select verticals including Crypto funds, Blockchain Protocol Foundations, and Asset Managers/Family Offices. 

2. Collaborate with account managers, business development specialists, and InfStones leadership to drive the sales process to sell InfStones platform services across all blockchain ecosystems.

3. Engage and communicate effectively with prospects, customers, partners, and fellow employees. 

4. Identify and support the development of new/improved sales tools.

5. Achieve and exceed sales targets, including the number of new customers by vertical, and InfStones revenue earned.

 

Qualifications

1. B.S. in Business / Economics / Finance, or other Business related fields.

2. 3+ years of working experience in the blockchain industry. 

3. Demonstrated success in meeting/exceeding monthly, quarterly, and annual sales.

4. Excellent listening, verbal, and written communication skills.

5. Strong passion and knowledge of crypto and blockchain. Blockchain-related sales experience is a must.

6. Naturally curious and eager to learn new technologies.

 

Prefers (Nice to have)

1. Relevant experience in start-ups.

2. Experiences with CRM software including the configuration, and development of dashboards and reports. 

3. Strong network in the crypto and blockchain industry.

4. Experience selling into the crypto & blockchain space.

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$$$ Full time
Soporte Técnico / Help Desk
  • Lisit
  • Santiago (In-office)
User Support Network Connectivity Email Systems Incident Management
En Lisit creamos, desarrollamos e implementamos servicios de software orientados a la automatización y la optimización para clientes que buscan innovación continua. Nuestro equipo de IT opera dentro de un marco de soporte y servicios gestionados, con foco en la experiencia del usuario y la resolución eficiente de incidencias. El proyecto se centra en prestar asistencia técnica de primer nivel y soporte operativo remoto para clientes, integrando prácticas de continuidad de negocio y herramientas de gestión de incidencias. El objetivo es asegurar la disponibilidad, seguridad y rendimiento de los entornos de usuario, conectividad y periféricos, con una visión de mejora continua y acompañamiento consultivo a nuestros clientes.

Apply to this job directly at getonbrd.com.

Funciones

Las funciones principales incluyen atender y resolver las solicitudes de los clientes relacionadas con el acceso a cuentas de correo, pérdida de conexión con impresoras, programas que se encuentran bloqueados, reglas de redireccionamiento de correo, alta y baja de usuarios de correo (creación y desactivación de cuentas), cambios de contraseñas y gestión de incidencias de accesibilidad. También se encarga de cambios de periféricos (mouse, cargadores, teclados), revisiones básicas de equipos, verificación de conectividad y diagnóstico de fallas de Internet (conectividad AP, etc.), y la orientación para resoluciones de consultas básicas de usuarios. Se trabajará con un modelo semanal de 4 días con horarios de 8:30 a 18:15 de Lunes a Miércoles y el jueves de 8:30 a 3:00, con 1 hr de colación. Solo una semana de trabajo durante el mes de Abril

Descripción

Buscamos un/a técnico/a de soporte inicial con orientación al usuario y capacidad para gestionar incidencias de IT de forma ágil y clara. El perfil debe demostrar habilidades de comunicación, resolución de problemas y una actitud proactiva para documentar soluciones. Requisitos técnicos incluyen familiaridad con sistemas de correo corporativo, configuración de periféricos, y conocimiento básico de redes y conectividad. Se valorarán candidatos que sean organizados, orientados al cliente y con capacidad para trabajar de forma remota. No se requieren certificaciones avanzadas, pero sí interés por aprender y crecer en un entorno de servicios gestionados.

Requisitos deseables

Se valorarán: experiencia previa en help desk o servicio al cliente en IT, conocimiento de herramientas de gestión de incidencias y tickets, comprensión básica de redes y conectividad, habilidades de priorización y manejo de multiple tareas. Actitud de servicio, buena comunicación, capacidad para trabajar de forma autónoma y en equipo, y disponibilidad para horarios escalonados o cambios puntuales. Se prefiere candidatos que ya trabajen de forma remota y con buena gestión del tiempo.

Beneficios

Participación en proyectos desafiantes e internacionales
Oportunidades de crecimiento profesional acelerado
Ambiente colaborativo y dinámico
Flexibilidad laboral

$$$ Full time
security support finance operations
A new space race has begun. True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational challenges for space security and sustainability. OUR MISSION The peaceful use of space is essential for continued prosperity on Earth—from communications and finance to navigation and logistics. True Anomaly builds innovative technology at the intersection of spacecraft, software, and AI to enhance the capabilities of the U.S., its allies, and commercial partners. We safeguard global security by ensuring space access and sustainability for all. OUR VALUES • Be the offset. We create asymmetric advantages with creativity and ingenuity • What would it take? We challenge assumptions to deliver ambitious results • It's the people. Our team is our competitive advantage and we are better together YOUR MISSION The Corporate Paralegal will support the Legal Department, providing comprehensive paralegal, regulatory, and legal operations support across all legal functions. Reporting directly to the Head of Corporate Legal, this role will support all attorneys within the department and serve as the department's primary owner of legal administration, governance, regulatory filings, and legal operations systems. This position is ideal for a highly organized professional who is comfortable operating independently, managing compliance-driven workstreams and multiple competing priorities, supporting a mix of contract types, and serving as the connective tissue across contracts, corporate governance, compliance, and legal operations in a fast-paced, collaborative environment. Responsibilities

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$$$ Full time
support growth sales executive
Matillion has been going through a huge amount of growth in EMEA and we are now looking to bring an Enterprise Account Executive to #TeamGreen to support our exciting expansion into Saudi Arabia, specifically to be based out of Dubai. This will be one of our first in region hires, with a huge emphasis on hunting in the region and new logo acquisitions. We want to hire expertise in the region, with Enterprise Account Executives who understand the region and have closed business there before, whilst also having the acumen to develop out a territory both through direct sales but also through our partner ecosystem that already has a presence there. This role will also be supporting a lot of public sector customers, and as such it is a requirement that this hire is fluent in Arabic.

Please mention the word **SUPPORTIVE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Part time
Part Time Housecall Pro (CRM) VoIP Phone System Email Scheduling Tools

📌 Rol: After-Hours Virtual Front Desk / Customer Support Assistant

🌎 Ubicación: 100% remoto (Worldwide)

💼 Tipo de Contrato: Part-time / Independent Contractor


📋 Descripción General

20four7VA busca un/a asistente virtual para cubrir atención fuera de horario en una empresa de limpieza comercial. El rol se enfoca en atender llamadas entrantes, responder consultas de clientes, coordinar citas y brindar soporte administrativo. Es una posición orientada al cliente que requiere excelente comunicación en inglés, organización y capacidad de trabajo independiente.


📋 Responsabilidades Principales

• Atender llamadas de clientes fuera del horario laboral

• Responder consultas y transmitir mensajes correctamente

• Agendar citas, estimaciones y servicios

• Enviar actualizaciones diarias al equipo sobre actividades y urgencias

• Crear y enviar facturas al finalizar los trabajos

• Actualizar información de clientes en el CRM

• Entregar reportes de actividad al finalizar cada turno


🎯 Requisitos

• Nivel de inglés nativo o casi nativo

• Experiencia en atención al cliente, call handling o front desk

• Buena comunicación telefónica y profesionalismo

• Organización, atención al detalle y confiabilidad

• Capacidad de trabajar de forma independiente

• Experiencia con negocios de servicios (deseable)

• Experiencia con CRM o soporte remoto (deseable)


🏖️ Beneficios

• Pagos semanales

• Tarifas competitivas

• Capacitación gratuita y oportunidades de crecimiento

• Soporte continuo

• Acceso a una comunidad activa de profesionales 

$$$ Full time
Excel Vendor Management Data Entry Bid Management

Estamos enfocados en transformar el comercio B2B con la aplicación de tecnología de vanguardia (Inteligencia Artificial, Data Analytics) para optimizar la toma de decisiones en el abastecimiento industrial, teniendo como pilares fundamentales la competencia, transparencia y eficiencia en las compras industriales. Creemos en el comercio B2B sostenible, donde todos los oferentes tengan la oportunidad de competir en igualdad de condiciones y los compradores pueda encontrar su mejor alternativa.

Queremos ir por más 🚀 ¡Postula con nosotros!

Official job site: Get on Board.

Job functions

📢 ¡Atención Bogotá!
¿Buscas tu práctica y te interesa aprender de ventas, proveedores y el mundo de las licitaciones? En Wherex tenemos una oportunidad para ti.

¿Qué harás?
-Gestión diaria de licitaciones asignadas por jefatura o área.
-Obtener las ofertas de los proveedores correctos, para aumentar la probabilidad de adjudicación de las licitaciones.
-Captación e inscripción de nuevos proveedores, de acuerdo a los requerimientos solicitados.
-Llenado de planilla o sistema para hacer seguimiento a la gestión.
-Mantener información de la gestión realizada actualizada y ordenada en las diferentes herramientas de la compañía.

¿Por qué hacer tu práctica en Wherex?
-Bono de pasantía
-Participarás en proyectos reales con impacto en el negocio.
-Cultura colaborativa y aprendizaje continuo.

¡Postula y empieza tu camino en una empresa que está transformando el comercio B2B en LATAM! 💼🚀

Qualifications and requirements

Lo que buscamos:
-Estudiantes de Negocios Internacionales, Administración de Empresas, Ingeniería Industrial o carreras afines.
-Manejo intermedio de Excel.
-Habilidad comercial para relacionarse con clientes es un plus.
-Proactividad y y hambre por aprender.

Conditions

  • 🏖️ Días adicionales de descanso: nos importa que tengas tiempo para tu familia, tus hobbies o en lo que sea que quieras usar esos días.
  • 🏥 Seguro complementario: para que encargarte de tu salud no sea una preocupación.
  • Flexibilidad horaria: confiamos en tu gestión del tiempo y tu habilidad para organizarte.
  • 😷​ Licencia médica pagada durante dos días: te apoyamos en esos días que peor te sientes.
  • Trabajo híbrido 😎

Además, serías parte de una cultura donde prima el trabajo en equipo, la colaboración, la buena onda y profesionales de alto nivel técnico que mantendrán tu standard muy elevado.

Partially remote You can work from your home some days a week.
Informal dress code No dress code is enforced.
Vacation over legal Wherex gives you paid vacations over the legal minimum.
$$$ Full time
AI Senior Fullstack Engineer
  • Contentsquare
  • Germany
front-end support software web

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.


We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.


Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.


Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.


Please read:

1. This is a software engineering role. We are looking for applicants with minimum 5 years of software engineering experience, with a particular background in TypeScript. While we are building software on top of LLMs, this is not a machine learning role.

2. This role is remote (France, Spain, Italy, Poland, Germany) but can also be office-based (hybrid) in Barcelona, Paris, Milan, Munich or Cairo.

 

We're looking for a Senior Fullstack Engineer (Applied AI) to join one of several exciting product initiatives currently in progress that leverage the latest in AI, particularly using Large Language Models (LLMs). One example project is extending our AI CoPilot product (currently only available in Heap) to more surfaces, allowing users without expertise in product or digital experience analytics to answer their questions simply by asking them.

 

We are moving rapidly  to leverage LLMs to reduce time to insight, make setup easier, and much more.

As our next Senior Software Engineer (Applied AI), you will be focused on product development, with a side of early product iteration. For example, we expect engineers to participate in user interviews as we validate product hypotheses.

 

This is an exciting opportunity to work in a “startup within the startup.” We move quickly from idea to proof of concept to interview to product, ensuring that what we build provides actual value to our customers.

As LLMs and the related technologies are growing and changing rapidly, we are enthusiastic about new ideas and libraries but discerning – what we build is foundational.

 

We're a distributed team that operates across the US and Europe. We're open to hiring the right person anywhere within the US East Coast time zone or Europe.

\n


What we’re looking for
  • Desire to work in a fast-paced development environment where the customer is in the loop. We prefer to fail fast and start over than to learn too late that we’ve built the wrong thing.
  • Strong motivation to build an AI feature.
  • Extensive fullstack web application development experience (5+ years), preferably in a data-related industry.
  • Experience with Typescript, with a variety of front-end frameworks (React, Vue, Node...).


Nice to have
  • Strong opinions, weakly held about how to evaluate the performance of an LLM-based application.
  • Experience bringing an application built on top of LLMs from inception to market.
  • Ability to iterate/prototype rapidly to answer data-related using LLMs (and other ML when appropriate).
  • Awareness of what LLMs are good at, what they’re not good at, and how to navigate this.
  • Familiarity with various LLM providers and their relative tradeoffs.


\n

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.


Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Lifestyle allowance

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country


Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here


Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.


Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.



Please mention the word **INVIOLATE** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
Soporte Nivel 2 Sellers Inglés Avanzado
  • BC Tecnología
  • Santiago (Hybrid)
Customer Service E-commerce English Ticketing tools
BC Tecnología es una consultora de TI que acompaña a clientes de servicios financieros, seguros, retail y gobierno a través de soluciones de infraestructura, desarrollo de software y unidades de negocio. Nuestro enfoque se centra en la entrega ágil, la visión del cliente y la mejora continua de procesos. En este rol, formarás parte de un equipo especializado que brinda soporte a vendedores y operaciones de plataformas Marketplace / Ecommerce, colaborando estrechamente con áreas de tecnología, producto y operaciones para garantizar una experiencia de cliente de alta calidad y una resolución eficiente de incidencias.
Trabajarás en un entorno dinámico y multicultural, con oportunidades de aprendizaje continuo y desarrollo profesional dentro de una organización que favorece la colaboración y la innovación tecnológica.

Opportunity published on Get on Board.

Responsabilidades y tareas

  • Brindar soporte de nivel 2 a sellers de Marketplace / Ecommerce mediante tickets, correo y canales definidos, asegurando respuestas oportunas y precisas.
  • Analizar, diagnosticar y resolver incidencias técnicas y operativas relacionadas con la plataforma, escalando a equipos internos cuando corresponda.
  • Realizar seguimiento de tickets, cumplir SLAs y mantener docu­mentación clara de soluciones y procesos para mejorar la eficiencia operativa.
  • Colaborar con tecnología, producto y operaciones para identificar áreas de mejora y contribuir a la optimización de flujos de trabajo.
  • Comunicación constante con equipos internos y stakeholders internacionales, gestionando expectativas y brindando actualizaciones de estado.
  • Apoyar procesos de venta online, pagos, despacho y postventa cuando se requiera, promoviendo la satisfacción del cliente.

Requisitos y perfil

Buscamos una persona con experiencia comprobable en Soporte Nivel 2 y en plataformas de Marketplace y/o Ecommerce. Se valorarán habilidades de comunicación en inglés y capacidad para trabajar en un entorno orientado al cliente.
Requisitos mínimos:
  • Experiencia previa en Soporte Nivel 2 y en Marketplace/Ecommerce.
  • Inglés avanzado (oral y escrito) requerido.
  • Manejo de herramientas de gestión de tickets (ServiceNow, Zendesk, Jira u otras).
  • Habilidad para analizar problemas, usar pensamiento crítico y orientar soluciones al cliente.
  • Buena capacidad de comunicación, organización y trabajo en equipo.
Conocimientos deseables:
  • Conocimiento de procesos de venta online, pagos, despacho y postventa.

Condiciones deseables

Se valorará experiencia previa en entornos multiculturales y con clientes internacionales, así como experiencia trabajando con equipos de tecnología y operaciones para resolver incidencias complejas.

Beneficios y entorno de trabajo

Modalidad híbrida. Contrato a plazo fijo con posibilidad de indefinición según desempeño. Equipo colaborativo y multicultural. Oportunidades de aprendizaje y desarrollo técnico. Participarás en proyectos con clientes de alto nivel y un entorno que valora la inclusión y el respeto.

Gross salary $750 - 1000 Full time
Ejecutivo de Soporte Trainee
  • AgendaPro
  • Ciudad de México (Hybrid)
SQL Customer Service Jira HubSpot

En AgendaPro trabajamos para simplificar el día a día de las pequeñas y medianas empresas de los rubros de salud 🏥 belleza 💁🏽y bienestar 🧘🏽 a través de un software de gestión todo-en-uno (agendamiento de citas, gestión de pagos y herramientas de marketing para atraer y retener clientes) que les permite enfocarse en lo más importante: sus clientes y hacer crecer su negocio.

Actualmente tenemos más de 20.000 clientes en 13 países, para los cuales procesamos mensualmente más de 3.000.000 de reservas. Además somos parte de Y Combinator, una de las aceleradoras 🚀 con más prestigio a nivel mundial, reconocida por apoyar a empresas como Rappi, Stripe, Airbnb y Dropbox entre otras.

¿Preparado para crecer y enfrentar grandes desafíos junto a nosotros? 😎🚀

Originally published on getonbrd.com.

Funciones del cargo

Buscamos a un nuevo integrante para el equipo de Soporte, que le apasione ayudar a nuestros clientes a cumplir sus sueños. Este cargo trabajará de la mano del líder de Soporte para idear las mejores estrategias de ayuda para nuestros clientes y ayudar en los problemas del día a día nuestros clientes.

Tareas y responsabilidades:

  • Dar un servicio al cliente de excelencia, a través de la construcción de relaciones humanas con nuestros clientes.
  • Convertirse en un@ expert@ en las funcionalidades y capacidades del sistema.
  • Comunicarse con nuestros clientes (vía chat principalmente, y ocasionalmente mail, teléfono o videollamada).
  • Reportar errores de la plataforma y trabajar en conjunto con el área de Tecnología para resolver estos en tiempo record.
  • Ser la voz de AgendaPro frente a nuestros clientes.

Requerimientos del cargo

Requisitos:

  • Ser apasionad@ por dar un servicio al cliente de calidad y vibrar con las felicitaciones de los clientes, entender la perspectiva del cliente y querer solucionar el problema del usuario más que entregar respuestas a una pregunta.
  • Ser tecnológicamente "hábil" - capacidad para manejar múltiples herramientas (MS Office, Navegadores, Emails, Jira, Hubspot, etc). No tenerle miedo a las configuraciones de tu PC, ya que probablemente tengas que indagar en las del cliente en una que otra ocasión.
  • Excelentes habilidades comunicacionales escritas.
  • Ser ultra-motivad@, tener confianza, ser empático y tener paciencia con clientes que no son tan tecnologizados.
  • Se trabaja bajo esquema de turnos.

Buscamos a alguien proactiv@ y con ganas de innovar constantemente e interesad@ en incorporarse a una empresa con muchas ganas de seguir expandiéndose.

Opcionales

Sería de gran ayuda para el cargo, y poder ir tomando más responsabilidades a futuro, alguien que sepa o quiera aprender temas relacionados con programación web y tecnología en general, por ejemplo, enumeradas sin un orden de preferencia:

  • Experiencia en equipos de atención, ventas o customer success en empresas de tecnología
  • Consultas en Bases de Datos SQL
  • Nociones básicas sobre redes de computadores y comunicaciones en general.
  • Inglés Intermedio.

Ninguno de estos conocimientos son requeridos para el cargo, pero el interés en este tipo de temas puede traer algo nuevo al equipo y hacer destacar tu postulación

Condiciones

Esta es una buena oportunidad para alguien que le gusta, o le gustaría conocer, la real experiencia de emprender y tener injerencia en las decisiones de una empresa que no para de crecer.

El puesto requiere mucha cercanía con los clientes, y la mejor forma de de asegurar esto en un principio, es estando cerca de un equipo que te pueda apoyar en todas tus dudas. Es por esto que en un principio el trabajo debe ser presencial, pero una vez ya se haya generado esa cercanía, puedes trabajar desde donde prefieras.

Beneficios

  • Opción de trabajo remoto.
  • Vacaciones adicionales a lo legal.
  • Seguro SofíaSalud.
  • Día libre por cumpleaños, mudanza, maternidad/paternidad extendidos.
  • Acceso a plataformas de entretención, educación y bienestar.
  • Snacks en la oficina.
  • Ambiente relajado.

Partially remote You can work from your home some days a week.
Health coverage AgendaPro pays or copays health insurance for employees.
Computer provided AgendaPro provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal AgendaPro gives you paid vacations over the legal minimum.
Beverages and snacks AgendaPro offers beverages and snacks for free consumption.
$$$ Full time
Senior IT Systems Engineer Storage and Infrastructure
  • Relativity Space
  • Long Beach, California
technical support software voice
At Relativity Space, we're building rockets to serve today's needs and tomorrow's breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that's just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known. Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven't been solved before, helping develop a rocket, a factory, and a business from the ground up. Whether you're in propulsion, manufacturing, software, avionics, or a corporate function, you'll collaborate across teams, shape decisions, and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand, and your voice will help define the stories we're writing together. Now is a unique moment in time where it's early enough to leave your mark on the product, the process, and the culture, but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us. About the Team: The IT team is responsible for the full scope of computing infrastructure, end-user systems, servers, virtualization, cloud, networking, software services, telecommunications, and information security. You'll support every function across the company, from the production floor to flight operations, enabling Relativity's world-class team to design, build, and launch rockets. The team balances near-term execution with long-term vision, developing scalable solutions and processes to enable the company's growth. The evolving complexity of our IT environment offers opportunities to stretch and sharpen problem solving and hands-on technical skills. We invest in our people, encouraging ownership, cross-training, and advancement, so our team can grow as fast and ambitiously as the company itself. About the Role: - Lead development of Relativity's long-term enterprise storage architecture strategy to support te

Please mention the word **PRODIGY** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$$$ Full time
CRM SaaS Customer Success Problem Solving

About AutoRaptor

This position operates on U.S. Eastern Time (9:00 AM – 5:00 PM EST).

AutoRaptor is a trusted customer relationship management (CRM) tool tailored to the automotive dealership industry. Designed to help dealerships manage their leads and inventory, communicate seamlessly across phone, email, and SMS, and track vehicle sales, AutoRaptor has been a staple in the automotive CRM industry for 18 years. Serving over 500 dealerships across North America, AutoRaptor continues to drive success for its clients under new ownership. AutoRaptor has recently been acquired and under new ownership is seeking to add to its Customer Success Organization to fuel growth.

Why Join AutoRaptor? At AutoRaptor, we value innovation, collaboration, and delivering measurable impact for our clients. We are a high-growth, remote-first organization with team members located across the USA and globally. The business has grown 40% in the last year and is rapidly scaling its organization.

Apply to this job from Get on Board.

Key Responsibilities

As a Customer Success Manager at AutoRaptor, you will play a pivotal role in ensuring customer satisfaction, retention, and growth. Your main duties will include:
  1. Customer Onboarding & Training
  2. Conduct onboarding sessions for new automotive dealership clients to familiarize them with AutoRaptor's features and benefits Train clients on best practices for using AutoRaptor to optimize their operations and improve sales performance
  3. Relationship Management & Retention Strategy
  4. Serve as the primary point of contact for your assigned portfolio of dealership clients Build long-term relationships and develop tailored account strategies to expand client usage and ensure retention Identify upsell opportunities and present solutions that add value to dealership operations
  5. Collaboration with Product & Engineering
  6. Work closely with product and engineering teams to communicate customer feedback and prioritize feature enhancements Educate customers on new feature rollouts and guide them on implementation
  7. Customer Enablement & Documentation
  8. Create and maintain customer success materials, including how-to guides, FAQs, and training resources, to empower dealerships to use AutoRaptor effectively Collaborate with internal teams to improve customer enablement initiatives

Qualifications & Skills

Must-Have
  • Strong experience in customer success, account management, or client-facing roles in a B2B SaaS environment
  • Excellent interpersonal and communication skills, with the ability to convey technical concepts in a simple and engaging manner
  • Proven track record of maintaining and growing customer accounts
  • Strong problem-solving skills and an ability to think strategically about customer needs
  • Passion for enabling customers to succeed

Nice-to-Have

  • Experience in the automotive industry, particularly within dealership operations
  • Familiarity with CRM platforms like HubSpot or experience with automotive-specific tools
  • Experience in training, enablement, or creating customer-centric documentation
  • Ability to work independently in a remote-first environment while collaborating with a global team

Company Benefits

  • High-growth workplace with exciting challenges and opportunities
  • Strong career progression and growth pathways
  • Generous PTO and sick day policies
  • Remote-first environment with a supportive, tight-knit team

$$$ Full time
coordinator support manager microsoft

Principal Care Management (PCM) Care Coordinator

 

POSITION DESCRIPTION: 

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time PCM Care Coordinator.

The Care Coordinator is to perform remote monitoring and principal care management for patients under the supervision of the medical team.

This is a remote position that requires ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.

 

ESSENTIAL FUNCTIONS:

  • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
  • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
  • Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
  • Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
  • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via "shadowing."

KNOWLEDGE, SKILLS AND ABILITIES:

  • High level of organizational skills and proven follow up ability
  • Requires both basic knowledge of medical terminology, attention to detail, and excellent written and verbal communication skills
  • Thorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
  • Must be able to communicate with facility staff, colleagues, and medical team members effectively and professionally.                                                          

 

EDUCATION, LICENSING, EXPERIENCE:

Minimum High School Diploma required

Must have quiet space free of distractions with internet at home for remote setting

 

 

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

 



Please mention the word **EARNESTLY** and tag RMTU3LjI0NS4yNDcuMTE4 when applying to show you read the job post completely (#RMTU3LjI0NS4yNDcuMTE4). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
$60000 - $85000 Full time
Launch Operations Lead
  • Arketa
  • Mexico City
saas technical support manager

Arketa is hiring a Launch Operations Lead to support the quality, reliability, and coordination of customer launches.

In this role, you’ll partner closely with Onboarding, Migrations, Support, and Engineering to ensure launches stay on track and issues are addressed quickly and clearly when additional intervention is needed. You’ll bring structure and judgment to complex launch moments, helping teams move efficiently while maintaining a high bar for customer experience.

You’ll report directly to the Migrations Team Manager to review daily, weekly and quarterly tasks to regulate a steady pipeline flow.

This role is ideal for someone who enjoys operational problem-solving, cross-functional collaboration, and being a steady presence during high-impact moments.

What You’ll Do

Support Launch Quality & Reliability

  • Monitor launches and identify moments that require additional coordination or intervention

  • Step in when launch timelines, data, payments, or app readiness create risk

  • Help ensure studios go live with confidence and clarity

Resolve Launch-Related Issues

  • Investigate launch-related issues to determine root cause (data quality, formatting, platform constraints, or user error)

  • Schedule time sensitive calls with our partners to provide resolution and real-time support on migration related issues

  • Resolve issues hands-on when possible using existing tools and workflows

  • Coordinate with Engineering on more complex fixes, providing clear context and prioritization

Partner Across Teams

  • Work closely with Onboarding to support migrations and early-stage customer setup

  • Act as a point of escalation when launches stall or become high-risk

  • Communicate clearly with internal teams and customers during sensitive moments

Improve Operational Rigor

  • Maintain and improve launch workflows, documentation, and escalation paths

  • Track trends across launch issues and resolution timelines

  • Surface insights that inform better training, tooling, or process improvements

Contribute as a Utility Player

  • Support adjacent operational workflows when bandwidth allows (e.g., app review follow-ups, launch readiness checks)

  • Perform smaller migrations for our ‘Pro’ (single user) accounts

  • Help unblock launches and reduce operational bottlenecks

  • Bring clarity to fast-moving, ambiguous operational work

What We’re Looking For

  • 3–5+ years of experience in onboarding, implementations, customer operations, or technical support at a SaaS company

  • Experience supporting complex customer setups or data migrations

  • Comfortable operating in customer-facing, time-sensitive situations

  • Strong analytical and problem-solving skills

  • Able to work closely with engineers without being an engineer

  • Clear, confident communicator across technical and non-technical audiences

  • Organized, detail-oriented, and calm under pressure

  • Strong ownership mindset and follow-through

Nice to Have

  • Experience with ticketing or issue-tracking tools (Linear, Jira, etc.)

  • Familiarity with payments, subscriptions, or scheduling platforms

  • Background in high-volume SaaS onboarding or implementations

  • Experience at a Series A/B startup

  • Comfort operating across teams without formal authority

Why This Role Matters

  • Launch quality has a direct impact on early retention and customer trust

  • This role reduces pressure on Onboarding, Support, and Engineering

  • You’ll help scale launches without sacrificing reliability or experience

  • You’ll have visible impact on customer outcomes and operational performance

What We Offer

  • Competitive salary and meaningful equity

  • Comprehensive medical, dental, and vision coverage

  • Unlimited PTO and flexible work environment

  • Annual company offsites

  • Wellness reimbursement

  • Catered lunches and snacks in our NYC workspace

  • High ownership, autonomy, and visibility

Arketa is an equal opportunity employer and is committed to building a diverse, inclusive, and equitable workplace.



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$$$ Full time
Senior DevOps Engineer
  • Inkitt
  • Remote Mexico City
redis system security support

Inkitt is building the Disney of the 21st Century, standing at the forefront of technology and entertainment. Leveraging AI and predictive algorithms, Inkitt discovers unknown stories and turns them into blockbuster hits, producing a new $1M ebook every 4 weeks and selling directly to consumers through its Galatea app. Inkitt has become the 11th most bestseller-generating publisher in the world, boasting a 40x higher hit-rate than traditional publishers. Recently raising a Series C and backed by some of the top VC’s such as: Khosla, Kleiner Perkins, and NEA Ventures, our recent expansion into CandyJarTV is only the beginning of our journey to becoming the next-gen entertainment powerhouse.

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What You’ll Do:
  • Provide support and development for cloud infrastructure in GCP, AWS, and Hetzner, ensuring seamless operation and scalability
  • Expand and maintain our Kubernetes and Nomad container orchestration infrastructure
  • Implement robust monitoring and observability solutions for infrastructure and various backend applications, utilizing tools like Prometheus and Kibana
  • Set up and maintain highly available databases, including PostgreSQL, Elasticsearch, and ClickHouse, to meet performance and reliability requirements
  • Continuously enhance security measures across the infrastructure, implementing best practices and staying vigilant against potential threats
  • Collaborate with stakeholders to manage infrastructure budgeting, optimizing resource allocation and cost-effectiveness
  • Strive to achieve near-perfect system uptime through proactive maintenance, performance tuning, and rapid incident response


What You'll Bring:
  • CS degree or in a related field 
  • Proficiency in PostgreSQL database management, encompassing configuration, performance tuning, and high availability setups
  • Experience with Prometheus for robust monitoring and alerting, ensuring timely detection and resolution of issues
  • Familiarity with Elasticsearch and Kibana for efficient log analysis and visualization, enhancing system observability
  • Expertise in Kubernetes or Nomad for container orchestration and deployment, enabling scalable and resilient infrastructure
  • Experience with ClickHouse or other OLAP databases for real-time analytics and data warehousing, enabling rapid insights into large datasets
  • Hands-on experience with cloud platforms such as GCP and AWS, including infrastructure setup, configuration, and optimization
  • Proficiency in Redis for caching and in-memory data storage, enhancing application performance and scalability


Who We Are Looking For:
  • Autonomous
  • Bring solutions instead of problems
  • Data driven
  • Quick to action
  • A high functioning workaholic
  • Looking for exponential career growth
  • Have lots of fun building a generational AI x Entertainment company


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$70,000 - $90,000 a year
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At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply. 


We look forward to hearing from you!


Check out our Careers Blog ðŸ’¼

Follow us on Instagram & LinkedIn! ðŸ’» 



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Gross salary $2000 - 2100 Full time
Customer Success Specialist
  • Nimbi
  • Santiago (Hybrid)
Data Analysis CRM SaaS Customer Success

En Nimbi construimos la plataforma de retención estudiantil más completa de Latinoamérica: combinamos modelos predictivos, planes de acción, analítica y comunicación omnicanal para ayudar a instituciones de educación superior y continua a reducir la deserción. Hoy trabajamos con más de 15 instituciones en Chile, Perú, México y Colombia.

Estamos en un momento clave: sumamos más clientes, más casos de uso y más complejidad operativa. El desafío en Customer Success es profesionalizar cómo acompañamos a cada institución, asegurar adopción real del producto y construir procesos repetibles sin perder cercanía.

Por eso sumamos un/a Customer Success Specialist al equipo de Clientes. Partirás aprendiendo producto y clientes con apoyo directo de tu jefatura, para luego tomar ownership progresivo: desde liderar bloques en reuniones hasta gestionar tu propio portafolio con autonomía y hacer crecer cuentas.

© Get on Board. All rights reserved.

Funciones del cargo

El/la Customer Success Specialist se sumará al equipo de Clientes de Nimbi y será responsable de acompañar a instituciones de educación superior y continua en el uso efectivo de nuestra plataforma. Sus principales funciones serán:

  • Acompañar a clientes en reuniones de seguimiento, capacitaciones y consultas operativas, asegurando que se entregue el valor comprometido entre sesiones.
  • Preparar reuniones con cada institución y redactar minutas post-reunión apoyándose en herramientas de transcripción e IA.
  • Tomar ownership progresivo de cuentas: partiendo por liderar bloques específicos en reuniones, hasta gestionar cuentas pequeñas con autonomía y, eventualmente, cuentas medianas.
  • Servir de puente entre los clientes y el equipo técnico de Nimbi, canalizando solicitudes con contexto claro y prioridades definidas.
  • Identificar brechas de adopción en cada cuenta y proponer estrategias concretas para cerrarlas.
  • Crear materiales transversales (guías, tutoriales y contenido de referencia) que faciliten el uso de las funcionalidades más complejas de la plataforma.
  • Contribuir al monitoreo de salud de cuentas (uso, pendientes acumulados, satisfacción) y a la profesionalización de los procesos de CS: playbooks, templates y fichas estandarizadas.
  • Aportar al desarrollo de estrategias de automatización y eficiencia que potencien el impacto del área.Crecimiento esperado en el rol:
    • 0 a 3 meses: aprender producto y clientes con coaching directo de la jefatura, liderando bloques en reuniones de cuentas seleccionadas.
    • 3 a 6 meses: gestionar cuentas pequeñas con supervisión y liderar iniciativas de adopción.
    • 6 a 12 meses: manejar un portafolio propio de cuentas pequeñas con autonomía y comenzar a tomar ownership de cuentas medianas.
    • 12 a 24 meses: consolidar un portafolio que incluya cuentas medianas y participar activamente en la estrategia de retención y crecimiento de Nimbi.

Requerimientos del cargo

Entre 1 y 3 años de experiencia en Customer Success, gestión de cuentas, implementación de productos SaaS o coordinación de proyectos en tecnología o educación.

Excelente comunicación escrita y oral en español, con capacidad de interactuar con clientes en reuniones y documentos formales.

Capacidad para trabajar con múltiples clientes y prioridades en paralelo, con organización impecable y atención al detalle.

Mentalidad tecnológica y curiosidad genuina por nuevas herramientas, especialmente IA aplicada al trabajo diario.

Capacidad analítica para interpretar datos de adopción, identificar patrones y proponer acciones concretas.

Orientación al cliente y proactividad para anticipar problemas y proponer soluciones.

Disponibilidad para trabajar en modalidad híbrida desde Santiago de Chile, con flexibilidad para reuniones virtuales en distintas zonas horarias (Chile, Perú, México y Colombia).

Opcionales

Los siguientes conocimientos no son obligatorios, pero sumarán puntos en la postulación:

  • Formación en ingeniería comercial, ingeniería civil, administración de empresas o carreras afines.
  • Experiencia o conocimiento del segmento educativo: universidades, institutos profesionales, centros de formación técnica, educación continua u organizaciones afines.
  • Familiaridad con plataformas de CRM (HubSpot, Salesforce, Pipedrive), herramientas de productividad (Notion, Slack) o herramientas de BI y analítica.
  • Experiencia trabajando con clientes internacionales o en contextos multi-país.
  • Experiencia directa en instituciones de educación superior o continua, o en empresas EdTech.
  • Manejo de inglés a nivel de lectura técnica (útil para documentación de herramientas e investigación).

Condiciones

  • Modalidad Híbrida: Trabaja de forma remota con reuniones presenciales en Santiago según necesidad.
  • Equipamiento: Te brindamos equipos Apple para que cuentes con herramientas de calidad.
  • Bono por objetivos: Premiamos tu aporte y cumplimiento de metas.
  • Día libre en tu cumpleaños: Un descanso para celebrar como más te guste.
  • Crecimiento profesional: Acceso a proyectos y formaciones que te ayudarán a desarrollar tu carrera.

¿Por qué unirte a Nimbi?

  • Serás parte de un proyecto con impacto real en la retención estudiantil, mejorando la vida de miles de alumnos.
  • Colaborarás con equipos multidisciplinarios (Comercial, TI, Ciencia de Datos) donde podrás crecer y aprender continuamente.
  • Tendrás un ambiente flexible y motivador, en el que valoramos tu iniciativa y creatividad.
  • Si te apasiona el Customer Success, disfrutas de la tecnología y quieres sumarte a un equipo que persigue un propósito inspirador, esta es tu oportunidad. ¡Te esperamos en Nimbi!

Outdoors The premises have outdoor spaces such as parks or terraces.
Internal talks Nimbi offers space for internal talks or presentations during working hours.
Bicycle parking You can park your bicycle for free inside the premises.
Company retreats Team-building activities outside the premises.
Computer repairs Nimbi covers some computer repair expenses.
Computer provided Nimbi provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation on birthday Your birthday counts as an extra day of vacation.
$$$ Full time
Pharmacy Liaison
  • Shields Health Solutions
  • Lakeland
support financial management medical

Job Purpose:

Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.

* Remote position but may be required to work onsite in clinic - must be located within 1 hour of Lakeland, FL. *

Job Duties:

  • Provide “legendary” care to hospital patients by providing a full suite of custom medication management services.
  • An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support.
  • Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care.
  • Handle all medication needs of patients.
  • Grow the specialty pharmacies patient population by strictly adhering to Shields' programs and processes with enthusiasm and purpose.
  • Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider.
  • Review the patients need for financial assistance and secure financial assistance when needed and available.
  • Document patient information within the hospital EMR, Therigy a

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$250000 - $310000 Full time
Head of Finance North America
  • Adyen
  • San Francisco
technical support growth financial

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Finance, North America

North America is a critical driver of Adyen's global performance. As Head of Finance for North America, you will be the senior Finance representative in the region, based in San Francisco. You will operate as both:

  • The primary Finance partner to North American commercial leadership, and
  • The regional anchor for the global Finance organization (including Treasury, Tax, Accounting, FP&A, and Pricing).

You will ensure that global financial priorities are executed effectively in-region, while ensuring  regional perspectives, insights and market realities are understood and reflected in global decision-making.

What you'll do

  • Drive Financial Leadership: Maintain a comprehensive view of North American financial performance and help teams navigate the trade-offs of regional decisions.
  • Strategic Partnership: Bring a financial perspective to regional discussions, ensuring commercial growth translates into long-term, sustainable value.
  • Operational Cohesion: Lead the finance presence in North America, ensuring regional teams (Tax, Treasury, Strategic Finance etc.) remain integrated with the global Finance organization.
  • Navigate local complexity: Manage regional regulatory and financial complexities.
  • Global Influence: Bring regional insights and market realities back into global decision-making.
  • Team Mentorship: Support the local growth of the Finance team, fostering collaboration, talent development, and helping new hires integrate successfully

Who you are 

  • 15+ years of experience in senior Finance roles within a global organization
  • Experience partnering closely with commercial leadership teams
  • Comfortable operating across multiple Finance domains
  • Strong financial judgement and ability to communicate clearly with senior stakeholders
  • Able to influence and build alignment across teams and functions.
  • Pragmatic, hands-on when needed, and comfortable operating in ambiguity and complexity

The base salary range for this role in San Francisco is $250,000 - $310,000. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures i

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$$$ Full time
Lead Engineer Provider Engineering
  • Humata Health, Inc
  • Winter Park
technical support software growth

🔍 What we're looking for: Humata Helth is seeking an experienced Lead Engineer to guide our Provider Engineering team in building and maintaining critical automation infrastructure. In this role, you'll lead a team of four engineers (including yourself) while serving as the technical bridge between engineering and the broader business, ensuring seamless coordination across customer reporting and new implementation initiatives.

📍Location: Remote or Hybrid - Winter Park, FL

✅ Responsibilities

Team Leadership & Coordination

  • Lead and mentor a team of three engineers, fostering technical growth and collaborative problem-solving

  • Coordinate engineering work across business functions, ensuring alignment with customer reporting needs and implementation timelines

  • Facilitate communication between Provider Engineering and other departments to prioritize and deliver on business objectives

  • Conduct code reviews and maintain engineering standards across the team

Technical Execution

  • Design, develop, and maintain API services and RPA automation solutions using TypeScript

  • Architect and optimize PostgreSQL database systems for performance, reliability, and scalability

  • Build robust automation frameworks that support provider integrations and operational workflows

  • Establish best practices for code quality, testing, and deployment processes

Business Integration

  • Partner with stakeholders to translate business requirements into technical solutions

  • Support customer implementation projects by providing technical expertise and coordination

  • Contribute to reporting systems that deliver insights to customers and internal teams

  • Identify opportunities to improve efficiency through automation and technical innovation

🛠 Role Requirements

  • 5+ years of software engineering experience with proven technical leadership

  • Strong proficiency in TypeScript ecosystem in the cloud

  • Deep expertise in PostgreSQL, including query optimization, schema design, and database administration

  • Experience building and maintaining RESTful APIs and automation systems

  • Track record of leading small engineering teams or mentoring junior developers

  • Excellent communication skills with ability to explain technical concepts to non-technical stakeholders

⭐Preferred Experience & Skills:

  • Experience with RPA (Robotic Process Automation) frameworks and tools, both headless and headful

  • Background in provider data management, healthcare integrations, or similar domains

  • Familiarity with the Azure cloud platform, Azure DevOps, and GitLab

  • Experience coordinating technical work across multiple business functions

  • Understanding of data reporting and business intelligence tools

  • Experience with Go (Golang) for maintaining architecture of backend services

  • Understanding of C#/.NET development for interconnected enterprise integrations

What You'll Bring

  • A collaborative leadership style that empowers team members while maintaining accountability

  • Strong problem-solving abilities and attention to detail

  • Ability to balance technical excellence with pragmatic business needs

  • Passion for automation and building systems that scale

  • Commitment to clear documentation and knowledge sharing

🚀 Why Join Humata Health?

  • Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes

  • Remote Flexibility: Enjoy working remotely while being part of a collaborative team, with access to our new office in Winter Park, FL

  • Competitive Compensation: Enjoy competitive base compensation, equity through our Employee Stock Option Plan, and bonus-eligible roles

  • Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match

  • Growth Opportunities: Advance your career in a fast-paced, high-impact environment with ample professional development

  • Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued

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Pay Transparency

Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.

Our salary ranges are based on competitive pay for our company’s size and industry. They are one part of the total compensation package that may also include equity, variable compensation, and benefits.  Individual pay decisions are ultimately based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity.

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Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.



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$$$ Full time
Customer Service Manager
  • The Studio
  • Remoto 🌎
Full Time CRM plataformas de customer service

📌 Rol: Customer Service Manager

🌎 Ubicación: 100% remoto (Worldwide)

💼 Tipo de Contrato: Tiempo completo


📋 Descripción General

Buscan un/a Customer Service Manager para liderar el equipo de atención al cliente, asegurando un servicio eficiente y de alta calidad. El rol se enfoca en mejorar procesos, gestionar el equipo y mantener relaciones sólidas con clientes. También actúa como enlace entre customer service y otros equipos internos.


📋 Responsabilidades Principales

• Liderar y gestionar el equipo de customer service.

• Capacitar y desarrollar a los miembros del equipo.

• Resolver casos complejos como punto de escalación.

• Analizar feedback y métricas para mejoras.

• Coordinar con equipos internos (sales, marketing, etc.).

• Optimizar procesos y workflows.

• Reportar performance y satisfacción del cliente.


🎯 Requisitos

• +5 años en customer service (+2 en liderazgo).

• Experiencia gestionando equipos.

• Excelentes habilidades de comunicación.

• Resolución de problemas y manejo de conflictos.

• Experiencia con CRM y plataformas de soporte.

• Inglés fluido.


🏖️ Beneficios

• Trabajo remoto global.

• Entorno dinámico y colaborativo.

• Oportunidades de crecimiento.

• Participación en equipos internacionales.


$$$ Full time
Helpdesk Customer Support Agent
  • Whip, Inc.
  • Mexico City, MEX
support operations

This is a remote position.

Position Summary:

Helpdesk Customer Service Agents, this role focuses on handling customer concerns, coordinating maintenance and repairs, and keeping clear communication with customers and service partners. A key part of the role is 10K maintenance outreach for stores, making sure vehicles receive timely service. Agents work independently while staying connected with the team to keep operations running smoothly.

Essential Duties and Responsibilities (include, but are not limited to the following):

  • Assist customers through phone, SMS, email, and messaging platforms
  • Help customers with vehicle pickup and basic setup instructions
  • Make sure all required documents are completed and submitted
  • Update systems with accurate customer, vehicle, and service details
  • Receive and handle customer concerns such as vehicle issues, tire problems, or service requests
  • Schedule maintenance and repair appointments with vendors
  • Follow up with vendors to check repair progress and completion
  • Conduct regular 10K maintenance follow-ups for assigned vehicles
  • Handle 10K maintenance outreach for stores to ensure timely service coordination
  • Support customers with accident or claim-related concerns
  • Help review vehicle condition reports and assist with damage charges and payment follow-ups
  • Coordinate vehicle returns and assist with impound or towing situations
  • Support requests for vehicle swaps or upgrades
  • Follow up on pending repairs, parts, and service updates
  • Arrange towing services and confirm completion
  • Answer basic rideshare-related questions when needed
  • Communicate daily with customers, vendors, and service providers
  • Follow up on unpaid balances, help set up payment plans, and track payments
  • Keep records organized and ensure all tasks are completed on time

Qualifications Required:

  • Ability w

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Sobre trabajos remotos en Customer Support

Encuentra empleos remotos en soporte al cliente, atención telefónica, chat y servicio al consumidor para empresas internacionales desde Latinoamérica. En RemoteJobs.lat conectamos a profesionales de Latinoamérica con empresas que ofrecen trabajo 100% remoto. Actualizamos nuestras ofertas mensualmente para traerte las mejores oportunidades.

Rango salarial

$800 - $2,500 USD/mes

Demanda

Alta

Posiciones abiertas

332